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Villa Sorrento – Torrance
Exterior view of Villa Sorrento assisted living facility Exterior sign of Villa Sorrento Assisted Living Cozy private resident room with furniture and decor A gazebo in a landscaped garden with blooming flowers

Villa Sorrento – Torrance

23450 Madison St, Torrance, CA 90505 View map Calculator: See prices in your area
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Overview of Villa Sorrento – Torrance

Located in the Walteria neighborhood of Torrance, California, just a few minutes from Torrance Memorial Medical Center, Villa Sorrento – Torrance is an assisted living community. The community is operated by Madison Retirement Facility, Inc., with Carla Chan serving as the administrator. The two-story community has 145 beds and has been serving residents for 37 years. It currently has an occupancy rate of about 75%.

Residents can choose from apartments with expansive views, a private balcony or patio, an individual kitchenette, and a walk-in closet. Each resident receives a personalized care plan that can include assistance with activities of daily living and medication management, allowing support to change as care needs change. Housekeeping and laundry services are also provided to reduce everyday chores for residents and their families.

A full-time activities director plans regular events, activities, and programs to keep residents active and connected. Three meals are served daily. Snacks available between meals, creating a steady and reliable dining routine.

The area has a Walk Score of 66, which means it’s moderately walkable. Some errands can be completed on foot, with a mix of nearby amenities. The community’s location close to Torrance Memorial Medical Center also keeps hospital care accessible when needed.

State inspections have generally found the community meeting core health and safety standards, including infection control and medication management. Several complaints involving billing and general property upkeep were investigated and found to be unsubstantiated. An earlier sanitation-related citation was corrected, and similar issues have not been identified since. Families considering Villa Sorrento – Torrance may want to ask how care plans are reviewed and updated as a resident’s needs change over time.

Facility Direct Line (310) 539-6826
Facility Direct Line (310) 539-6826
Bed community size
145-bed community Rank #387 / 1644Bed count — State benchmarkedThis home is ranked 387th out of 1644 homes in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
37 years in operation Rank #55 / 1497Years in operation — State benchmarkedThis home is ranked 55th out of 1497 homes in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 66 / 100 Rank #854 / 2087Walk Score — State benchmarkedThis home is ranked 854th out of 2087 homes in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
75%
Rank #801 / 1492Occupancy rate — State benchmarkedThis home is ranked 801st out of 1492 homes in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1492. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the California average: 72.8%
Occupied beds
109 / 145
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceMay 2, 1989
CountyLos Angeles

Ownership & Operating Entity

Villa Sorrento – Torrance is legally operated by Madison Retirement Facility, Inc., and administered by Carla Chan.

Contact Villa Sorrento – Torrance

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2020 · 6 years of data 1 citation 17 total visits 10 complaint visits 5 official inspections 10 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

8 points above the California average for assisted living residences (81/100)

Rank #461 / 1400 in California Inspection Score — State benchmarked This home is ranked 461st out of 1400 homes in California for inspection score. Shows this facility's inspection score compared to the California average among 1400 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 89 out of 100. Letter grade B+. 8 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. California state average
Overall vs. CA average 2 Worse Metrics worse than California average:
• Total visits (6% above)
• Official inspections (25% above) 1 At Avg Metrics at California average:
• Complaint investigations (at CA avg) 6 Better Metrics better than California average:
• Total citations (90% below)
• Serious citations (Type A) (100% below)
• Moderate citations (Type B) (75% below)
• Citations per inspection (97% below)
• Complaint visits (23% below)
• Other visits (71% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 110 This facility has 90% fewer total citations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 03 This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1159 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1159 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1159 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 14 This facility has 75% fewer moderate citations (type b) than a typical California assisted living residence (1 vs. CA avg 4).↓ 75% better
Citations per inspection Info Average citations per inspection. 0.13.3 This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 1716 This facility has 6% more total visits than a typical California assisted living residence (17 vs. CA avg 16).↑ 6% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 1013 This facility has 23% fewer complaint visits than a typical California assisted living residence (10 vs. CA avg 13).↓ 23% better Rank #845 / 1386 Complaint visits — State benchmarked This home is ranked 845th out of 1386 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1386 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 27 This facility has 71% fewer other visits than a typical California assisted living residence (2 vs. CA avg 7).↓ 71% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 1010 This facility has complaint investigations in line with the California average (10 vs. CA avg 10).— At avg

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on May 8, 2025 found no deficiencies and confirmed compliance with infection control, medication administration, and physical plant standards.
  • Multiple complaint investigations from 2023 through early 2025 were unsubstantiated, including allegations about overcharging residents, cluttered rooms, and improper medication administration.
  • A March 5, 2021 complaint investigation substantiated a roach infestation, citing failure to maintain cleanliness and safety, but no similar findings have recurred since then.
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Building type icon
Building type icon

Building Type: Two-story

Places of interest near Villa Sorrento – Torrance

Address 2.2 miles from city center Info Estimated distance in miles from Torrance's city center to Villa Sorrento – Torrance's address, calculated via Google Maps. — 0.27 miles to nearest hospital (Torrance Memorial Medical Center)

Calculate Travel Distance to Villa Sorrento – Torrance

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Compare Assisted Living around Torrance

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Villa Sorrento – Torrance
AL
Torrance (Walteria)
145
Facility 145
CA AVG 104
Rank #387 / 1644
No
66
Facility 66
CA AVG 57
Rank #854 / 2087
89
Facility 89
CA AVG 81
Rank #461 / 1400
5
10
Facility 10
CA AVG 13
Rank #845 / 1386
0
Facility 0
CA AVG 3
Rank #1 / 1159
37
Facility 37
CA AVG 13
Rank #55 / 1497
 75.2% Madison Retirement Facility, Inc-
Oakmont of Torrance
AL
MC
Torrance
126
Facility 126
CA AVG 104
Rank #519 / 1644
Yes
69
Facility 69
CA AVG 57
Rank #767 / 2087
80
Facility 80
CA AVG 81
Rank #853 / 1400
4
14
Facility 14
CA AVG 13
Rank #991 / 1386
2
Facility 2
CA AVG 3
Rank #599 / 1159
4
Facility 4
CA AVG 13
Rank #1111 / 1497
 61.9% Oakmont Snr Lvg Of Torrance Opco And Oakmont Mgt GrpStudio / 1 Bed / 2 Bed
Silverado Beach Cities Memory Care Community
AL
MC
Redondo Beach (South Redondo)
120
Facility 120
CA AVG 104
Rank #560 / 1644
Yes
76
Facility 76
CA AVG 57
Rank #529 / 2087
85
Facility 85
CA AVG 81
Rank #688 / 1400
5
13
Facility 13
CA AVG 13
Rank #949 / 1386
2
Facility 2
CA AVG 3
Rank #599 / 1159
5
Facility 5
CA AVG 13
Rank #996 / 1497
 77.5% Silverado Beach Cities LLC And Silverado Sr. Lvng MgmtPrivate Rooms
Ivy Park at Palos Verdes
AL
MC
Torrance (Riviera)
115
Facility 115
CA AVG 104
Rank #615 / 1644
Yes
60
Facility 60
CA AVG 57
Rank #1048 / 2087
91
Facility 91
CA AVG 81
Rank #355 / 1400
1
8
Facility 8
CA AVG 13
Rank #758 / 1386
0
Facility 0
CA AVG 3
Rank #1 / 1159
1
Facility 1
CA AVG 13
Rank #1397 / 1497
 64.3% Transformer Opco LLC And Oakmont Management Group LLCStudio / Suite / 1 Bed
Cogir of South Bay
AL
IL
Torrance (Del Amo Crossing)
34
Facility 34
CA AVG 104
Rank #1236 / 1644
Yes
0
Facility 0
CA AVG 57
Rank #2065 / 2087
94
Facility 94
CA AVG 81
Rank #185 / 1400
1
0
Facility 0
CA AVG 13
Rank #1 / 1386
0
Facility 0
CA AVG 3
Rank #1 / 1159
1
Facility 1
CA AVG 13
Rank #1397 / 1497
 52.9% Torrance Operations LLC And Cadence Sl Torrance LLCStudio / 1 Bed / 2 Bed
View all Nearby Homes

Financial Assistance for
Assisted Living in California

Villa Sorrento – Torrance is located in Torrance, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Villa Sorrento – Torrance

What neighborhood is Villa Sorrento – Torrance in?

Villa Sorrento – Torrance is in the Walteria neighborhood of Torrance.

Who is the owner of Villa Sorrento – Torrance?

Villa Sorrento – Torrance is legally operated by Madison Retirement Facility, Inc., and administered by Carla Chan.

Is Villa Sorrento – Torrance in a walkable area?

Villa Sorrento – Torrance has a walk score of 66. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Villa Sorrento – Torrance?

Villa Sorrento – Torrance's occupancy is 75%.

How long has Villa Sorrento – Torrance been in business?

Villa Sorrento – Torrance has been operating for approximately 37 years, based on available licensing and registration records.

Are pets allowed at Villa Sorrento – Torrance?

No, Villa Sorrento – Torrance has a no-pet policy.

Who is the administrator of Villa Sorrento – Torrance?

Carla Chan is the administrator of Villa Sorrento – Torrance.

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