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Memory Care Home

Arbor Hills Memory Care Community

Memory Care Home

Arbor Hills Memory Care Community

2625 W Plano Pkwy, Plano, TX 75075 View map
Overview of Arbor Hills Memory Care Community

Set in Plano, Texas, Arbor Hills is a one-of-a-kind senior living community that offers a vibrant environment for memory care. The purpose-built community ensures residents dealing with memory loss are taken care of in their comfortable and safe accommodations with a team of trained personnel and licensed nurses available 24 hours a day. Residents are guaranteed to receive the care and support that matches their needs with senior living advisors available to advocate for them.

Fostering living with purpose, the community conducts an array of interesting and engaging activities designed to improve all aspects of well-being. From arts & crafts classes to spiritual services and unique fitness regime, there’s something to pique everyone’s attention. Residents also enjoy access to a broad range of amenities, including a cozy club room, salon & spa, verandas, lush garden terraces and shadow boxes. With exquisite dining experience, featuring delicious meals catered to dietary needs and tastes, residents have nothing to worry about and can focus on improving themselves.

(469) 827-9277

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 69
Bed community size
69-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
12 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 16 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License details

Facility type
Assisted Living
Status Renewal In Process
Expiration July 22, 2028
County: COLLIN

Additional licensing details

License number: 148812
Year opened: 7/22/2013

Ownership & operating entity

Arbor Hills Memory Care Community is legally operated by PLANO ARBOR HILLS LLC, and administrated by CARMEN FRANKS.

Owner: PLANO ARBOR HILLS LLC
Ownership type: Limited Liability Company (LLC)

Type Of Units

Alzheimer's Units
69 units
Total beds
69 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Administrator email: [email protected]

Care Services

Provides Memory Care
Alzheimer's Certification

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Suite

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

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Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Types of Care at Arbor Hills Memory Care Community

Memory Care
Contact Arbor Hills Memory Care Community

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Results

1 with citations

0 without citations

Texas average: 1 inspection with citations

3 total citations

3 health citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Texas average: 6 citations

Texas average: 2 health citations

1 enforcement action

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

30/09/2024: ADMINISTRATIVE PENALTY

Texas average: 1 enforcement action

Compare Memory Care around Plano The information below is reported by the Texas Health and Human Services Commission.

Arbor Hills Memory Care Community
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Plano
69
-
16
12
PLANO ARBOR HILLS LLC
3
3
-
Suite
The Outlook at Windhaven
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Plano
62
-
20
-
THE OUTLOOK AT WINDHAVEN FOREFRONT LIVING
-
-
-
Suite
Brookdale Creekside
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Plano
56
A+
77
48
ESC IV, L.P.
16
-
16
Suite
Gardenia Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Plano (Timbercreek)
-
-
-
-
-
-
-
-
Suite

Places of interest near Arbor Hills Memory Care Community

Address 3.2 miles from city center

Address 2625 W Plano Pkwy, Plano, TX 75075

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Guides for Better Senior Living

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Financial Aid for Texas Seniors

Get financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Large state; rural access challenges.

Texas Community Care Services

TX CCS

Age 60+, Texas resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; high demand in urban areas.

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+, TX resident; no income/asset limits.

None; donations encouraged.

Not assessed.

28 AAAs; includes Meals on Wheels in some areas.

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled, TX resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Texas Comprehensive Energy Assistance Program (CEAP)

Age 60+ prioritized, TX resident, low-income.

~$3,970/month (185% FPL).

Not assessed.

Priority for elderly/disabled; covers gas, electric, propane.

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed.

High rural demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Texas SCSEP

Age 55+, unemployed, low-income, TX resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+, TX resident, homeowner (homestead).

None; tax-based eligibility.

Not assessed.

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+, TX resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.