Smaller home · May offer a more intimate, personalized care environment.
Arbor Hills Memory Care Community
Arbor Hills Memory Care Community provides assisted living and memory care in Plano, Texas. Assisted living offers help with daily tasks, while memory care provides a supervised setting for someone living with Alzheimer’s disease or another form of dementia. Having both care levels on one campus may suit a resident whose needs grow over time, without requiring a move to a different community.
The community has 69 beds, with private and semi-private suites available. A resident may have a room alone or share with a companion. Carmen Franks serves as the administrator.
Motion sensors and window sensors support monitoring within the community, while pull cords throughout the community give residents a way to call for help. Daily activities focus on joy and connection, providing regular opportunities for participation.
Community insights.
About This Community
Arbor Hills Memory Care Community is legally operated by Plano Arbor Hills LLC, and administered by Carmen Franks.
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
ALM Inspection Grade Unavailable
Not publishedWe don't have enough verified data to publish an inspection grade for this facility — a missing grade reflects what we've been able to verify, not the facility's quality.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total citations (114% above)
• Health citations (275% above)
• Enforcement actions (400% above) 1 At Avg Metrics at Texas average:
• Inspections with citations (at TX avg) 0 Better No metrics in this bucket.
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
| 15 | 7.0 | This facility has 114% more total citations than a typical Texas assisted living residence (15 vs. TX avg 7).↑ 114% worse |
|
Health citations
| 15 | 4.0 | This facility has 275% more health citations than a typical Texas assisted living residence (15 vs. TX avg 4).↑ 275% worse |
|
Enforcement actions
| 1 | 0.2 | This facility has 400% more enforcement actions than a typical Texas assisted living residence (1 vs. TX avg 0.2).↑ 400% worse |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
| 1 | 1.0 | This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg |
Places of interest near Arbor Hills Memory Care Community
3.2 miles from city center
Estimated distance in miles from Plano's city center to Arbor Hills Memory Care Community's address, calculated via Google Maps.
Calculate Travel Distance to Arbor Hills Memory Care Community
Add your location
Compare Assisted Living around Plano
Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Number of years the company has been in operation.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
Citations tied to health-related standards (as categorized by the state). Subset of overall citation activity.
|
Citations tied to life safety or environmental standards (as categorized by the state). Often distinct from health-line citations.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Sunrise of Plano | AL IL MC | Plano | 123
Facility
123
TX AVG
69
Rank
#97 / 750 | Yes |
66
Facility
66
TX AVG
40
Rank
#102 / 862 | - | Hcri Sun III Tenant LP | 13
Facility
13
TX AVG
8
Rank
#630 / 734 | - | 32 | Studio / 1 Bed / 2 Bed |
| Brookdale Collin Oaks | AL MC | Plano | 116
Facility
116
TX AVG
69
Rank
#129 / 750 | Yes |
58
Facility
58
TX AVG
40
Rank
#183 / 862 | 11
Facility
11
TX AVG
17
Rank
#236 / 408 | Brookdale Senior Living Inc | 9
Facility
9
TX AVG
8
Rank
#539 / 734 | 5 | 4 | Studio / Suite |
| Arbor Hills Memory Care Community | AL MC | Plano | 69
Facility
69
TX AVG
69
Rank
#351 / 750 | No |
16
Facility
16
TX AVG
40
Rank
#714 / 862 | 13
Facility
13
TX AVG
17
Rank
#198 / 408 | Plano Arbor Hills LLC | 15
Facility
15
TX AVG
8
Rank
#650 / 734 | 15 | - | Suite |
| Mission Ridge Residential Care | AL ADC MC RESC | Plano (Kimberlea) | 8
Facility
8
TX AVG
69
Rank
#692 / 750 | No |
72
Facility
72
TX AVG
40
Rank
#51 / 862 | 18
Facility
18
TX AVG
17
Rank
#139 / 408 | Vana Capital Group LLC | 10
Facility
10
TX AVG
8
Rank
#575 / 734 | 4 | 6 | Private / Shared Rooms |
| RLG Dignified Living of Plano | AL HOS MC RESC | Plano (Timber Brook West) | 5
Facility
5
TX AVG
69
Rank
#745 / 750 | No |
7
Facility
7
TX AVG
40
Rank
#803 / 862 | 9
Facility
9
TX AVG
17
Rank
#273 / 408 | R.l.g. Dignified Living Of Plano LLC | 2
Facility
2
TX AVG
8
Rank
#156 / 734 | 1 | 1 | Private / Semi-Private Rooms |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other TX assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Texas
Arbor Hills Memory Care Community is located in Plano, Texas.
Here are the financial assistance programs available to residents in Texas.




