Stoneridge Hospice
Stoneridge Hospice
Stoneridge Hospice delivers home-based palliative and end-of-life care across the Phoenix, Arizona region. Administered by Patti Brazel under CEO Rollie Seebert, the agency operates its central coordination office in the Desert Ridge West neighborhood. The clinical framework relies on an RN Model of Care, which assigns a specific registered nurse case manager to each patient to manage symptoms and coordinate routine care directly inside the home.
The surrounding neighborhood has a walkability score of 58 out of 100, meaning staff and visiting relatives can manage some errands on foot, and HonorHealth Scottsdale Thompson Peak Medical Center sits about three miles away. The care model combines physical pain management with social work services, counseling, spiritual care, and bereavement support for family members.
Holding an ACHC accreditation, the provider brings six years of operating experience to its services and accepts Medicare, Medicaid, VA benefits, and private insurance.
Families can schedule an initial consultation to confirm insurance coverage and determine hospice eligibility.
6 years in operation Rank #335 / 548Years in operation — State benchmarkedThis home is ranked 335th out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 58 / 100 Rank #168 / 775Walk Score — State benchmarkedThis home is ranked 168th out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeHospice Service Agency
IssuanceJanuary 6, 2020
License NumberHSPC10232
CMS Certification Number31722
QualificationHealth Care
Stoneridge Hospice is legally operated by Stoneridge Hospice, Llc, and administered by Patti Brazel.
OwnerStoneridge Hospice LLC
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection score unavailable
Not enough inspection history to generate a score.
Average score for Arizona assisted living residences: B- 82/100
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Arizona average:
• Enforcement actions (100% below)
• Total complaints (83% below)
• Enforcement actions (100% below)
• Total complaints (83% below)
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 0 | 0.9 | This facility has 100% fewer enforcement actions than a typical Arizona assisted living residence (0 vs. AZ avg 0.9).↓ 100% better |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 1 | 5 | This facility has had 80% fewer total inspections than the Arizona average (1 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 80% fewer |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 6 | This facility has 83% fewer total complaints than a typical Arizona assisted living residence (1 vs. AZ avg 6).↓ 83% better Rank #178 / 486 Total complaints — State benchmarked This home is ranked 178th out of 486 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 486 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Places of interest near Stoneridge Hospice
20860 N Tatum Blvd # 145, Phoenix, AZ 85050 — 3.24 miles to nearest hospital (HonorHealth Scottsdale Thompson Peak Medical Center)
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Compare Assisted Living around Phoenix
Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. See the benchmark below for the typical Arizona score; higher is better.
This is a proprietary Assisted Living Magazine score.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| MorningStar Assisted Living & Memory Care at Arcadia | AL MC | Phoenix (Arcadia Lite) | 135
Facility
135
AZ AVG
54
Rank
#57 / 521 | Yes |
69
Facility
69
AZ AVG
38
Rank
#60 / 775 | Studio / 1 Bed / 2 Bed | 22
Facility
22
AZ AVG
12
Rank
#84 / 548 | A+ | Travis Garrard | 100
Facility
100
AZ AVG
82
Rank
#1 / 290 | 8 | 5
Facility
5
AZ AVG
6
Rank
#383 / 486 | 1
Facility
1
AZ AVG
9
Rank
#2 / 400 | 0.1
Facility
0.1
AZ AVG
1.8
Rank
#2 / 400 |
| Shadow Mountain Memory Care | AL MC RC | Phoenix (Paradise Valley Oasis) | 72
Facility
72
AZ AVG
54
Rank
#170 / 521 | Yes |
70
Facility
70
AZ AVG
38
Rank
#51 / 775 | Private / Companion Suites | 13
Facility
13
AZ AVG
12
Rank
#185 / 548 | A+ | Misty Farnstrom | 95
Facility
95
AZ AVG
82
Rank
#50 / 290 | 8 | 8
Facility
8
AZ AVG
6
Rank
#423 / 486 | 1
Facility
1
AZ AVG
9
Rank
#2 / 400 | 0.1
Facility
0.1
AZ AVG
1.8
Rank
#2 / 400 |
| The Palazzo | AL MC NH SNF | Phoenix (Leescroft) | 66
Facility
66
AZ AVG
54
Rank
#184 / 521 | No |
68
Facility
68
AZ AVG
38
Rank
#66 / 775 | - | 1
Facility
1
AZ AVG
12
Rank
#513 / 548 | - | Charles B Kerby | - | 5 | 3
Facility
3
AZ AVG
6
Rank
#320 / 486 | 60
Facility
60
AZ AVG
9
Rank
#393 / 400 | 12.0
Facility
12.0
AZ AVG
1.8
Rank
#391 / 400 |
| The Terraces of Phoenix | AL IL MC NH SNF | Phoenix (Camelback East Village) | 64
Facility
64
AZ AVG
54
Rank
#187 / 521 | Yes |
62
Facility
62
AZ AVG
38
Rank
#130 / 775 | 1 Bed / 2 Bed | - | - | Kordell Erickson | 66
Facility
66
AZ AVG
82
Rank
#257 / 290 | 15 | 12
Facility
12
AZ AVG
6
Rank
#456 / 486 | 26
Facility
26
AZ AVG
9
Rank
#342 / 400 | 1.7
Facility
1.7
AZ AVG
1.8
Rank
#152 / 400 |
| Stoneridge Hospice | AL | Phoenix (Desert Ridge West) | - | No |
58
Facility
58
AZ AVG
38
Rank
#168 / 775 | - | 6
Facility
6
AZ AVG
12
Rank
#335 / 548 | A+ | Patti Brazel | - | 1 | 1
Facility
1
AZ AVG
6
Rank
#178 / 486 | - | - |
Financial Assistance for
Assisted Living in Arizona
Stoneridge Hospice is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about Stoneridge Hospice
What neighborhood is Stoneridge Hospice in?
Stoneridge Hospice is in the Desert Ridge West neighborhood of Phoenix.
Is Stoneridge Hospice in a walkable area?
Stoneridge Hospice has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Stoneridge Hospice?
According to AZ state health department records, Stoneridge Hospice's license number is HSPC10232.
How long has Stoneridge Hospice been in business?
Stoneridge Hospice has been operating for approximately 6 years, based on available licensing and registration records.
Are pets allowed at Stoneridge Hospice?
No, Stoneridge Hospice has a no-pet policy.
Who is the administrator of Stoneridge Hospice?
Patti Brazel is the administrator of Stoneridge Hospice.
What is the address of Stoneridge Hospice?
Stoneridge Hospice is located at 20860 N Tatum Blvd # 145, Phoenix, AZ 85050.
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