Quail Park at Shannon Ranch
Quail Park at Shannon Ranch
Quail Park at Shannon Ranch, located in Visalia, CA, is a senior living community offering independent living, assisted living, and memory care services to its residents. Their professional and attentive staff provides residents in need of assisted living professional assistance that is readily available 24/7. Additionally, part of their care services include medication management, and health monitoring to keep the residents personalized care service plans up to date.
Quail Park at Shannon ranch also offers a rich array of luxury amenities aimed to enhance the residents’ living experience. Such amenities include their sports den, centennial theater, as well as beauty salon. They also offer fitness programs in their fitness centers, promoting the residents overall well being and enhancing mobility.
Inspection Report Summary for Quail Park at Shannon Ranch
Quail Park at Shannon Ranch (facility number 547209004) underwent a series of unannounced inspections by the California Department of Social Services Community Care Licensing Division from March 2022 through February 2024. In each visit, Administrator Jeff Moyer and Health Director Marissa Stanley met the licensing program analysts and walked the property. The most recent inspections focused on case‑management issues such as an 8‑April‑2021 elopement, an unwitnessed fall and subsequent death on 5‑February‑2024, and medication administration outside a resident’s physician‑specified parameters. In every instance, the analyst documented the events and issued a plan of correction or noted that no deficiencies were observed.
A notable safety concern emerged in the February 2023 inspection when a sample of residents’ apartments contained accessible cleaning chemicals and, in one case, a knife set. Although the regulator did not issue a formal deficiency, the report advised the facility to review physician statements (LIC 602A) and remove potentially dangerous items from residents’ units. Subsequent case‑management visits in March 2023 and February 2024 reaffirmed that no new deficiencies had arisen and that corrective actions were underway.
Throughout the inspection period, the facility consistently demonstrated compliance with infection‑control protocols—including temperature checks, mask use, hand‑washing stations, and PPE storage—during the COVID‑19 pandemic. Staffing records and resident files were found up to date, and no violations related to the California Code of Regulations were reported during the annual and health‑check visits. The pattern suggests a facility responsive to regulatory feedback, yet with ongoing challenges in ensuring resident safety regarding elopement, falls, medication oversight, and the accessibility of hazardous household items.
This is the number of people who can stay here (Facility Capacity).
Facility Overview
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Facility ID
Unique ID assigned by the state regulatory authority for this licensed facility.
547209004
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Current Occupancy
Shows the current occupancy rate and estimated residents versus total licensed beds.
70% (105/150)
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly).
RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal.
LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state.
March 5, 2020
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Licensee / Operator
Entity or organization legally responsible for managing this facility.
NORTHWEST VISALIA SNR HOUSING; MILLENIUM ADVISORS
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County
The county where the facility is located.
TULARE
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License Details
License information registered with the Better Business Bureau.
- California Department of Social Services (#547209004)
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits.
12 visits
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Inspections
Formal inspections conducted by the state’s licensing division.
4 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
6 visits
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Complaint Visits
Inspections triggered by official complaints filed with the state.
4 complaints
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Citations
Number of deficiencies or violations found during inspections.
3 citations
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BBB Rating
BBB ratings (A+ to F) reflect how reliably a business handles customer interactions and complaints. They're based on complaint history, transparency, licensing, and time in business — not on customer reviews. NR (No Rating) means the BBB doesn't have enough information yet or the business is under review.
Rated A+
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Inspection Reports
View archived inspection reports for this facility.
View Inspection Reports
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 437 / 619 / 626 / 725 / 729 / 1,044 - 1,365 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
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Types of Care at Quail Park at Shannon Ranch
Floor Plans
Places of interest near Quail Park at Shannon Ranch
3.7 miles from city center
3440 W Flagstaff Ave, Visalia, CA 93291
Email:[email protected]
Phone:559-527-8245
Email:[email protected]
Phone:559-527-8245
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Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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