Arbor Oaks at Lakeland Hills
Assisted Living, Adult Day Care, Memory Care & Respite Care · Lakeland, FL
Arbor Oaks at Lakeland Hills
Assisted Living, Adult Day Care, Memory Care & Respite Care · Lakeland, FL
Arbor Oaks at Lakeland Hills accepts Medicaid.
Arbor Oaks at Lakeland Hills envisions a compassionate and supportive environment for seniors with Alzheimer’s, dementia, and other memory-related challenges through its Evergreen Program. Driven by recognizing individuality, involving family members, and offering a warm residential setting, the community is dedicated to enhancing the quality of life for seniors and their families. The Evergreen Program provides specialized 24-hour memory care services, fostering stability and personalized care in a comforting home-like atmosphere.
Arbor Oaks at Lakeland Hills offers a wealth of amenities and memory care facilities tailored to residents’ needs and preferences. The community ensures a vibrant and fulfilling lifestyle with 24-hour nursing and care, comprehensive wellness programs, and planned social activities. Residents enjoy private studio and one-bedroom suites with kitchenettes, emergency call systems, and pet-friendly homes. From delicious and healthy dining options to daily exercise classes and scheduled transportation, Arbor Oaks provides a family-like atmosphere that encourages residents to embrace each day to the fullest.
95-bed community Rank #504 / 1074Bed count — State benchmarkedThis home is ranked 504th out of 1074 homes in Florida. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 28 / 100 Rank #944 / 1486Walk Score — State benchmarkedThis home is ranked 944th out of 1486 homes in Florida. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Florida facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeAssisted Living Facility
StatusLicensed
IssuanceJune 10, 2024
ExpirationSeptember 6, 2026
CountyPolk
License Number11751
Arbor Oaks at Lakeland Hills is legally operated by Bs-Lakeland Hills, Inc., and administered by Karla Niethammer.
Management CompanySENIOR ASSISTED MANAGEMENT LLC
Profit StatusFor-profit
Private
95 units
Total beds
95 units
Staffing
Key information about the people who lead and staff this community.
English
Spanish
Rehabilitation Services
Respite Care
Short-Term Rehab
Licensed Nurses/CNAs
24-Hour Staffing
Daycare Respite
HousekeepingYes
24-Hour Nursing & Care
Housekeeping & Laundry Service
Comprehensive Wellness Programs
Three Meals Served Daily
Plus Snacks
Planned Social Activities
Physical Therapy
Assistance With Adls
Room Service Available
Delicious & Healthy Dining
Daily Exercise Classes
Scheduled Transportation
ActivitiesA full calendar of social events, classes, and activities
Touring HoursMonday-Friday: 9 AM to 5 PM, Saturday: Closed, Sunday: Closed
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Since 2022 · 4 years of data
26 citations
20 inspections
2 fines
$3.2K fined
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.
5 points above the Florida average for assisted living residences (83/100)
Rank #383 / 876 in Florida Inspection Score — State benchmarked This home is ranked 383rd out of 876 homes in Florida. Shows this facility's inspection score compared to the Florida average among 876 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 88 out of 100. Letter grade B+. 5 points above the Florida average for assisted living residences (83/100)Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg
-
2vs 5 avg↓ 60% fewer than FL avg
-
$3.2kvs $11.6k↓ 72% lower than FL avg
Data reflects the most recent 4 years (since 2022).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Florida state average
Overall vs. FL average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at Florida average:
• Citations per inspection (at FL avg) 5 Better Metrics better than Florida average:
• Total citations (21% below)
• Citations per year (22% below)
• Total inspections (23% below)
• Inspections with citations (31% below)
• Inspection citation rate (11% below)
• Citations per inspection (at FL avg) 5 Better Metrics better than Florida average:
• Total citations (21% below)
• Citations per year (22% below)
• Total inspections (23% below)
• Inspections with citations (31% below)
• Inspection citation rate (11% below)
Latest Inspection
July 25, 2024
Standard
Citations
|
This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
|
26 | 33 | This facility has 21% fewer total citations than a typical Florida assisted living residence (26 vs. FL avg 33).↓ 21% better Rank #414 / 919 Total citations — State benchmarked This home is ranked 414th out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
Average citations per year since 2022.
|
6.5 | 8.3 | This facility has 22% fewer citations per year than a typical Florida assisted living residence (6.5 vs. FL avg 8.3).↓ 22% better |
|
Citations per inspection
Average citations per inspection.
|
1.3 | 1.3 | This facility has citations per inspection in line with the Florida average (1.3 vs. FL avg 1.3).— At avg Rank #557 / 919 Citations per inspection — State benchmarked This home is ranked 557th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
|
This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
|
20 | 26 | This facility has 23% fewer total inspections than a typical Florida assisted living residence (20 vs. FL avg 26).↓ 23% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
|
11 | 16 | This facility has 31% fewer inspections with citations than a typical Florida assisted living residence (11 vs. FL avg 16).↓ 31% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
|
55% | 62% | This facility has 7 percentage points lower inspection citation rate than a typical Florida assisted living residence (55% vs. FL avg 62%).↓ 7% better Rank #435 / 919 Inspection citation rate — State benchmarked This home is ranked 435th out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The July 25, 2024 inspection showed several deficiencies, with many prior inspections also citing and correcting deficiencies in training, staffing, resident care, and dietary standards.
- The April 22, 2024 inspection cited six Class 3 deficiencies involving resident care, staffing, training, and dietary standards, indicating ongoing compliance problems in multiple areas.
- The June 11, 2024 inspection had only one Class 3 deficiency related to Alzheimer disease/dementia training, showing some improvement from earlier multi-deficiency reports.
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: Two-story
Transportation Services
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
- Yoga
Living Spaces & Floor Plans for Arbor Oaks at Lakeland Hills
Places of interest near Arbor Oaks at Lakeland Hills
4.4 miles from city center
Estimated distance in miles from Lakeland's city center to Arbor Oaks at Lakeland Hills's address, calculated via Google Maps.
Calculate Travel Distance to Arbor Oaks at Lakeland Hills
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Compare Assisted Living around Lakeland
The information below is reported by the Florida Agency for Health Care Administration (AHCA).
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| Lake Morton Plaza |
AL
IL
|
Lakeland (Downtown) |
126
Facility
126
FL AVG
89
Rank
#235 / 1074
| Yes |
81
Facility
81
FL AVG
40
Rank
#95 / 1486
| Lake Morton Senior Living, LLC |
76
Facility
76
FL AVG
83
Rank
#641 / 876
| 42 |
57.1%
Facility
57.1%
FL AVG
61.5%
Rank
#470 / 919
|
43
Facility
43
FL AVG
33
Rank
#657 / 919
|
1.0
Facility
1.0
FL AVG
1.3
Rank
#167 / 919
| For-Profit | $13,127 | Debra M. Mathewson | 1 Bed / 2 Bed | - |
| Brookdale Highlands |
AL
MC
|
Lakeland |
105
Facility
105
FL AVG
89
Rank
#410 / 1074
| Yes |
6
Facility
6
FL AVG
40
Rank
#1343 / 1486
| Ahc Southland-Lakeland, LLC |
80
Facility
80
FL AVG
83
Rank
#573 / 876
| 42 |
42.9%
Facility
42.9%
FL AVG
61.5%
Rank
#261 / 919
|
45
Facility
45
FL AVG
33
Rank
#681 / 919
|
1.1
Facility
1.1
FL AVG
1.3
Rank
#331 / 919
| For-Profit | $12,000 | Lisa Paul | Studio / 1 Bed / 2 Bed | A+ |
| Arbor Oaks at Lakeland Hills |
AL
ADC
MC
RC
|
Lakeland |
95
Facility
95
FL AVG
89
Rank
#504 / 1074
| Yes |
28
Facility
28
FL AVG
40
Rank
#944 / 1486
| Bs-Lakeland Hills, Inc |
88
Facility
88
FL AVG
83
Rank
#383 / 876
| 20 |
55%
Facility
55%
FL AVG
61.5%
Rank
#435 / 919
|
26
Facility
26
FL AVG
33
Rank
#414 / 919
|
1.3
Facility
1.3
FL AVG
1.3
Rank
#557 / 919
| For-Profit | $3,200 | Karla Niethammer | Studio / 1 Bed | - |
| The Canopy at Waldenwoods |
AL
|
Plant City (Walden Woods) |
80
Facility
80
FL AVG
89
Rank
#582 / 1074
| Yes |
44
Facility
44
FL AVG
40
Rank
#638 / 1486
| Walden Woods Fl Tenant, LLC |
90
Facility
90
FL AVG
83
Rank
#314 / 876
| 11 |
36.4%
Facility
36.4%
FL AVG
61.5%
Rank
#187 / 919
|
23
Facility
23
FL AVG
33
Rank
#360 / 919
|
2.1
Facility
2.1
FL AVG
1.3
Rank
#860 / 919
| For-Profit | $500 | Brittany Esposito | Studio / 1 Bed | - |
| Grace Manor Suites |
AL
NH
RC
|
Lakeland (North Socrum Loop Road) |
77
Facility
77
FL AVG
89
Rank
#608 / 1074
| Yes |
37
Facility
37
FL AVG
40
Rank
#787 / 1486
| Grace Manor Suites LLC |
89
Facility
89
FL AVG
83
Rank
#342 / 876
| 24 |
50%
Facility
50%
FL AVG
61.5%
Rank
#341 / 919
|
31
Facility
31
FL AVG
33
Rank
#492 / 919
|
1.3
Facility
1.3
FL AVG
1.3
Rank
#557 / 919
| For-Profit | $1,952 | Barry Sanders | Studio / Suite / 1 Bed | - |
Financial Assistance for
Assisted Living in Florida
Arbor Oaks at Lakeland Hills is located in Lakeland, Florida.
Here are the financial assistance programs available to residents in Florida.
Frequently Asked Questions about Arbor Oaks at Lakeland Hills
What languages are spoken at Arbor Oaks at Lakeland Hills?
The team at Arbor Oaks at Lakeland Hills speaks English and Spanish.
Who is the owner of Arbor Oaks at Lakeland Hills?
Arbor Oaks at Lakeland Hills is legally operated by Bs-Lakeland Hills, Inc., and administered by Karla Niethammer.
Is Arbor Oaks at Lakeland Hills in a walkable area?
Arbor Oaks at Lakeland Hills has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Arbor Oaks at Lakeland Hills?
According to FL state health department records, Arbor Oaks at Lakeland Hills's license number is 11751.
When does Arbor Oaks at Lakeland Hills's license expire?
According to FL state health department records, Arbor Oaks at Lakeland Hills's license expires on September 6, 2026.
What payment types does Arbor Oaks at Lakeland Hills accept?
Arbor Oaks at Lakeland Hills accepts Other.
Does Arbor Oaks at Lakeland Hills operate as a for-profit or non-profit?
Arbor Oaks at Lakeland Hills is registered as a for-profit in FL.
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