Arbor Oaks at Lakeland Hills
Assisted Living, Adult Day Care, Memory Care & Respite Care · Lakeland, FL

Arbor Oaks at Lakeland Hills

Assisted Living, Adult Day Care, Memory Care & Respite Care · Lakeland, FL
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Arbor Oaks at Lakeland Hills accepts Medicaid.

Overview of Arbor Oaks at Lakeland Hills

Arbor Oaks at Lakeland Hills envisions a compassionate and supportive environment for seniors with Alzheimer’s, dementia, and other memory-related challenges through its Evergreen Program. Driven by recognizing individuality, involving family members, and offering a warm residential setting, the community is dedicated to enhancing the quality of life for seniors and their families. The Evergreen Program provides specialized 24-hour memory care services, fostering stability and personalized care in a comforting home-like atmosphere.

Arbor Oaks at Lakeland Hills offers a wealth of amenities and memory care facilities tailored to residents’ needs and preferences. The community ensures a vibrant and fulfilling lifestyle with 24-hour nursing and care, comprehensive wellness programs, and planned social activities. Residents enjoy private studio and one-bedroom suites with kitchenettes, emergency call systems, and pet-friendly homes. From delicious and healthy dining options to daily exercise classes and scheduled transportation, Arbor Oaks provides a family-like atmosphere that encourages residents to embrace each day to the fullest.

By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 95 Rank #494 / 1058Bed count — State benchmarkedThis home is ranked 494th out of 1,058 homes we track in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #944 / 1427Walk Score — State benchmarkedThis home is ranked 944th out of 1,427 homes we track in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
28 / 100

About this community

License Details

Facility TypeAssisted Living Facility
IssuanceJune 10, 2024
ExpirationSeptember 6, 2026 Expires in 21 days
CountyPolk
License Number11751

Ownership & Operating Entity

Arbor Oaks at Lakeland Hills is legally operated by Bs-Lakeland Hills, Inc., and administered by Karla Niethammer.

Management CompanySENIOR ASSISTED MANAGEMENT LLC
Profit StatusFor-profit

Type Of Units

Private
95 units
Total beds
95 units

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

English Spanish

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Daycare Respite

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Housekeeping
Laundry
Wellness Center
Activities
Dining
Fitness Center
Scheduled Transportation
Three Meals Served Daily
Plus Snacks
Room Service Available
ActivitiesA full calendar of social events, classes, and activities
Touring HoursMonday-Friday: 9 AM to 5 PM, Saturday: Closed, Sunday: Closed

Contact Arbor Oaks at Lakeland Hills

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. FL average 0 Worse No metrics in this bucket. 4 Better Metrics better than Florida average:
• Total citations (26% below)
• Citations per inspection (7% below)
• Inspections with citations (31% below)
• Inspection citation rate (5% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityFL Averagevs. FL Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 2635 This facility has 26% fewer total citations than a typical Florida assisted living residence (26 vs. FL avg 35).↓ 26% better Rank #402 / 906 Total citations — State benchmarked This home is ranked 402nd out of 906 homes we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 1.31.4 This facility has 7% fewer citations per inspection than a typical Florida assisted living residence (1.3 vs. FL avg 1.4).↓ 7% better Rank #540 / 906 Citations per inspection — State benchmarked This home is ranked 540th out of 906 homes we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityFL Averagevs. FL Avg
Total inspections Info Combined count of all inspections conducted at this facility. 2026 This facility has had 23% fewer total inspections than the Florida average (20 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↓ 23% fewer
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 1116 This facility has 31% fewer inspections with citations than a typical Florida assisted living residence (11 vs. FL avg 16).↓ 31% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 55%58% This facility has 3 percentage points lower inspection citation rate than a typical Florida assisted living residence (55% vs. FL avg 58%).↓ 3% better Rank #412 / 906 Inspection citation rate — State benchmarked This home is ranked 412th out of 906 homes we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Activities in this home

Living Spaces & Floor Plans for Arbor Oaks at Lakeland Hills

Floor plan 1
Floor plan 2
Floor plan 3
Floor plan 4

Places of interest near Arbor Oaks at Lakeland Hills

Address 4.4 miles from city center Info Estimated distance in miles from Lakeland's city center to Arbor Oaks at Lakeland Hills's address, calculated via Google Maps.

Calculate Travel Distance to Arbor Oaks at Lakeland Hills

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Compare Assisted Living around Lakeland

Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Merrill Gardens at ChampionsGate
AL
IL
MC
Four Corners
224
Facility 224
FL AVG 88
Rank #26 / 1,058
Yes
34
Facility 34
FL AVG 42
Rank #850 / 1,427
Cref3 Championsgate Owner LLC28
46%
Facility 46%
FL AVG 58.3%
Rank #294 / 906
30
Facility 30
FL AVG 33
Rank #470 / 906
1.1
Facility 1.1
FL AVG 1.4
Rank #315 / 906
For-Profit$7,300Linda WileyStudio / 1 Bed / 2 Bed
Lake Gibson Village
AL
MC
Lakeland
165
Facility 165
FL AVG 88
Rank #102 / 1,058
Yes
10
Facility 10
FL AVG 42
Rank #1,263 / 1,427
Hsre-Pwr Lake Gibson Trs LLC13
15%
Facility 15%
FL AVG 58.3%
Rank #65 / 906
12
Facility 12
FL AVG 33
Rank #146 / 906
0.9
Facility 0.9
FL AVG 1.4
Rank #49 / 906
For-Profit-Alisa Abner1 Bed / 2 Bed
Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland
AL
IL
NH
SNF
Lakeland (Lake Somerset)
136
Facility 136
FL AVG 88
Rank #186 / 1,058
Yes
55
Facility 55
FL AVG 42
Rank #427 / 1,427
Florida Presbyterian Homes Inc27
26%
Facility 26%
FL AVG 58.3%
Rank #102 / 906
28
Facility 28
FL AVG 33
Rank #436 / 906
1.0
Facility 1.0
FL AVG 1.4
Rank #153 / 906
Non-Profit$1,500Ellisa Durrant-
Arbor Oaks at Lakeland Hills
AL
ADC
MC
RC
Lakeland
95
Facility 95
FL AVG 88
Rank #494 / 1,058
Yes
28
Facility 28
FL AVG 42
Rank #944 / 1,427
Bs-Lakeland Hills, Inc20
55%
Facility 55%
FL AVG 58.3%
Rank #412 / 906
26
Facility 26
FL AVG 33
Rank #402 / 906
1.3
Facility 1.3
FL AVG 1.4
Rank #540 / 906
For-Profit$3,200Karla NiethammerStudio / 1 Bed
Grace Manor at Lake Morton
AL
MC
Lakeland (East Lake Morton)
50
Facility 50
FL AVG 88
Rank #753 / 1,058
Yes
77
Facility 77
FL AVG 42
Rank #129 / 1,427
Grace Manor At Lake Morton LLC34
44%
Facility 44%
FL AVG 58.3%
Rank #262 / 906
35
Facility 35
FL AVG 33
Rank #529 / 906
1.0
Facility 1.0
FL AVG 1.4
Rank #153 / 906
For-Profit$13,000Tina RiesStudio

Financial Assistance for
Assisted Living in Florida

Arbor Oaks at Lakeland Hills is located in Lakeland, Florida.
Here are the financial assistance programs available to residents in Florida.

Get Financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Frequently Asked Questions about Arbor Oaks at Lakeland Hills

What languages are spoken at Arbor Oaks at Lakeland Hills?

The team at Arbor Oaks at Lakeland Hills speaks English and Spanish.

Who is the owner of Arbor Oaks at Lakeland Hills?

Arbor Oaks at Lakeland Hills is legally operated by Bs-Lakeland Hills, Inc., and administered by Karla Niethammer.

Is Arbor Oaks at Lakeland Hills in a walkable area?

Arbor Oaks at Lakeland Hills has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Arbor Oaks at Lakeland Hills?

According to FL state health department records, Arbor Oaks at Lakeland Hills's license number is 11751.

When does Arbor Oaks at Lakeland Hills's license expire?

According to FL state health department records, Arbor Oaks at Lakeland Hills's license expires on September 6, 2026.

Are pets allowed at Arbor Oaks at Lakeland Hills?

Yes, Arbor Oaks at Lakeland Hills allows residents to bring their pets.

What payment types does Arbor Oaks at Lakeland Hills accept?

Arbor Oaks at Lakeland Hills accepts Other.

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