Smaller home · May offer a more intimate, personalized care environment.
Bickford of Upper Arlington
Bickford of Upper Arlington in Columbus, Ohio, offers assisted living and memory care. Assisted living includes help with daily tasks such as bathing, dressing, and medication while allowing a resident to keep a private room. Memory care provides a secured setting with supervision for someone at risk of wandering.
The community has 53 beds, and its private rooms give each resident a single private living space. Montessori Memory Care is available within the memory care setting, so someone whose needs grow from assisted living to memory care may be able to remain at the community rather than move elsewhere. Pets are allowed.
A Walk Score of 48 places the area in a car-dependent setting, so most errands require a car or a ride. Haley Stroud is the director.
Community insights.
About This Community
Bickford of Upper Arlington is administered by Molly Britt.
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total citations (217% above) 0 Better No metrics in this bucket.
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
| 19 | 6.0 | This facility has 217% more total citations than a typical Ohio assisted living residence (19 vs. OH avg 6).↑ 217% worse |
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
Ohio average: 86 / 100
2022 – 2023 Period
Based on 13 completed resident interviews out of 20 eligible residents, collected November 2022 through May 2023.
Care and services
Ohio average: 89 / 100
Environment
Ohio average: 95 / 100
Moving in
Ohio average: 82 / 100
Facility culture
Ohio average: 86 / 100
Caregivers
Ohio average: 89 / 100
Spending time
Ohio average: 80 / 100
Meals and dining
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility? 0 46 Did (Do) the therapists help you set goals?
This facility46/100
Ohio average89/100
Did (Does) the therapy help you meet your goals?
This facility89/100
Ohio average88/100
Did (Do) you know who to speak to about your therapy progress?
This facility88/100
Ohio average85/100
Can you decide how to spend your day?
This facility100/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Can you enjoy the outdoors if you want to?
This facility92/100
Ohio average91/100
Do you feel safe here?
This facility100/100
Ohio average98/100
Are your personal items safe here?
This facility100/100
Ohio average92/100
Can you find a place to be alone if you want to be alone?
This facility100/100
Ohio average96/100
Do you feel you have enough privacy?
This facility100/100
Ohio average95/100
Is it easy for you to get around in your room (or apartment)?
This facility100/100
Ohio average96/100
Is it very clean here?
This facility100/100
Ohio average96/100
Are you able to get around the building if you want to?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to BICKFORD OF SCIOTO?
This facility40/100
Ohio average70/100
Were you given enough information to learn how things work here?
This facility100/100
Ohio average82/100
Did you feel warmly welcomed as a new resident?
This facility100/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here tell you when rules, policies, and procedures change?
This facility78/100
Ohio average78/100
Do the people who work here go above and beyond to give you a good life?
This facility91/100
Ohio average87/100
Are you friends with anyone who lives here?
This facility92/100
Ohio average81/100
Overall, are you satisfied with the care you receive here?
This facility100/100
Ohio average94/100
Are you encouraged to speak up about things you don’t like here?
This facility100/100
Ohio average81/100
Are your concerns taken care of in a timely way?
This facility100/100
Ohio average86/100
Are you as involved in decisions about your care as you want to be?
This facility100/100
Ohio average85/100
Do the people who work here seem happy to work here?
This facility100/100
Ohio average92/100
Do the people who work here help you with technology, if needed?
This facility100/100
Ohio average89/100
Would you highly recommend BICKFORD OF SCIOTO to someone who needs this type of care?
This facility100/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have opportunities to maintain your health and wellness, if you want?
This facility70/100
Ohio average92/100
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility92/100
Ohio average85/100
Do the people who work here check on you often enough to see if you need anything?
This facility92/100
Ohio average81/100
Do the people who work here do everything they can to protect you from getting sick?
This facility100/100
Ohio average94/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility100/100
Ohio average90/100
Do the people who work here do things the way you want them done?
This facility100/100
Ohio average88/100
Do the people who work here ever get angry at you?
This facility100/100
Ohio average88/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility100/100
Ohio average95/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility100/100
Ohio average96/100
Do the people who care for you explain your care and services to you?
This facility100/100
Ohio average85/100
Do the same people take care of you most of the time?
This facility100/100
Ohio average84/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have enough opportunities to go on outings and special events?
This facility69/100
Ohio average73/100
Are there enjoyable things to do on the weekends, if you want?
This facility75/100
Ohio average63/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility75/100
Ohio average83/100
Do you like the activities here?
This facility92/100
Ohio average83/100
Do you have something to look forward to most days?
This facility92/100
Ohio average77/100
Do you usually enjoy how you spend your time?
This facility92/100
Ohio average87/100
Do you feel included in life here?
This facility100/100
Ohio average89/100
Are you as connected to the community as you want to be?
This facility100/100
Ohio average71/100
Are you able to do the activities offered here, if you want?
This facility100/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have input on the food that is served?
This facility92/100
Ohio average68/100
Does the menu change often enough?
This facility100/100
Ohio average77/100
Do you get enough to eat here?
This facility100/100
Ohio average95/100
Do you look forward to mealtimes?
This facility100/100
Ohio average80/100
Do you get enough fresh food options here?
This facility100/100
Ohio average81/100
Do you like the food here?
This facility100/100
Ohio average81/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Places of interest near Bickford of Upper Arlington
6.3 miles from city center
Estimated distance in miles from Columbus's city center to Bickford of Upper Arlington's address, calculated via Google Maps.
Calculate Travel Distance to Bickford of Upper Arlington
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Compare Assisted Living around Columbus
Info below is compiled from the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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A score out of 100 based on in-person interviews with residents, conducted by an independent third party on behalf of the Ohio Department of Aging. Residents are asked about staff, activities, meals, administration, and overall experience. <em>Source: Ohio Long-Term Care Quality Navigator</em>
|
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
| |
|---|---|---|---|---|---|---|---|---|---|---|
| Ashford on Broad | AL IL RC | Columbus (Whitehall) | 165
Facility
165
OH AVG
68
Rank
#33 / 218 | Yes |
36
Facility
36
OH AVG
41
Rank
#237 / 424 | Studio / 1 Bed | A+ | Donna Moening | 0
Facility
0
OH AVG
85.9
Rank
#19 / 179 | 11
Facility
11
OH AVG
6
Rank
#110 / 151 |
| Ohio Living Westminster – Thurber | AL IL MC NH SNF | Columbus (Harrison West) | 78
Facility
78
OH AVG
68
Rank
#90 / 218 | Yes |
71
Facility
71
OH AVG
41
Rank
#44 / 424 | Studio / 1 Bed / 2 Bed / 3 Bed | A+ | Caitlin Distel | 83
Facility
83
OH AVG
85.9
Rank
#131 / 179 | 1
Facility
1
OH AVG
6
Rank
#1 / 151 |
| Bickford of Upper Arlington | AL MC | Columbus (River Ridge) | 75
Facility
75
OH AVG
68
Rank
#132 / 218 | Yes |
48
Facility
48
OH AVG
41
Rank
#163 / 424 | Private Rooms | A+ | Molly Britt | 87
Facility
87
OH AVG
85.9
Rank
#60 / 179 | 19
Facility
19
OH AVG
6
Rank
#1 / 151 |
| Bickford of Bexley | AL MC | Columbus (Bexley Park) | 75
Facility
75
OH AVG
68
Rank
#132 / 218 | Yes |
88
Facility
88
OH AVG
41
Rank
#2 / 424 | Private Rooms | A+ | Natasha Devoise | 0
Facility
0
OH AVG
85.9
Rank
#60 / 179 | 4 |
| Worthington Christian Village | AL IL NH SNF | Columbus (Olentangy High Bluffs) | 60
Facility
60
OH AVG
68
Rank
#163 / 218 | No |
30
Facility
30
OH AVG
41
Rank
#272 / 424 | Studio / 1 Bed / 2 Bed | A+ | Tara Arnett | 85
Facility
85
OH AVG
85.9
Rank
#99 / 179 | 1
Facility
1
OH AVG
6
Rank
#142 / 151 |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other OH assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Ohio
Bickford of Upper Arlington is located in Columbus, Ohio.
Here are the financial assistance programs available to residents in Ohio.
















