Bickford of Upper Arlington
Assisted Living & Memory Care · Columbus, OH

Bickford of Upper Arlington

Assisted Living & Memory Care · Columbus, OH

Overview of Bickford of Upper Arlington

Located in the stunning community of Columbus, OH, the Bickford of Upper Arlington is a vibrant senior living community that provides assisted living, and memory care services. Large and cozy accommodations with varying floors plans are available for its residents. In terms of memory care, the community offers specialized programming, 24/7 professional care, and the purpose-built memory care environment called the Mary B’s Memory Care Neighborhood.

With its above-and-beyond amenities and services, residents can enjoy 3 fresh-cooked delightful meals, weekly housekeeping, home maintenance, access to laundry facilities, and transportation services. Explore its other amenities such as the family room, game room, and library to see how beautiful the community is. Participate in diverse social activities and other life-enrichment programs to boost engagement. At Bickford of Upper Arlington, seniors can enjoy a classic retirement.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 53 Rank #169 / 258Bed count — State benchmarkedThis home is ranked 169th out of 258 homes we track in Ohio for bed count. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management.
11 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #248 / 602Walk Score — State benchmarkedThis home is ranked 248th out of 602 homes we track in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
48 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeResidential Care Facility
StatusActive
CountyFranklin

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingKRISTINE TAYLOR

Staffing & Medical

1 service
Licensed Nurses/CNAs

Additional Services

1 service
Montessori Memory Care

Contact Information

Fax(614) 846-6549

Contact Bickford of Upper Arlington

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. OH average 0 Worse No metrics in this bucket. 1 Better Metrics better than Ohio average:
• Total citations (86% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityOH Averagevs. OH Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 17 This facility has 86% fewer total citations than a typical Ohio assisted living residence (1 vs. OH avg 7).↓ 86% better

Resident satisfaction survey results

Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.

Average score

87 / 100

Ohio average: 86 / 100

2022 – 2023 Period

Care and services

50 / 100

Ohio average: 89 / 100

Environment

99 / 100

Ohio average: 95 / 100

Moving in

83 / 100

Ohio average: 82 / 100

Facility culture

97 / 100

Ohio average: 86 / 100

Caregivers

96 / 100

Ohio average: 89 / 100

Spending time

89 / 100

Ohio average: 80 / 100

Meals and dining

98 / 100

Ohio average: 81 / 100

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Managed by Haley Stroud

Executive Director

Places of interest near Bickford of Upper Arlington

Address 6.3 miles from city center Info Estimated distance in miles from Columbus's city center to Bickford of Upper Arlington's address, calculated via Google Maps.

Calculate Travel Distance to Bickford of Upper Arlington

Add your location

Address

Compare Assisted Living around Columbus

Info below is compiled from the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
A score out of 100 based on in-person interviews with residents, conducted by an independent third party on behalf of the Ohio Department of Aging. Residents are asked about staff, activities, meals, administration, and overall experience. <em>Source: Ohio Long-Term Care Quality Navigator</em>
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Ashford on Broad
AL
IL
RC
Columbus (Whitehall)
105
Facility 105
OH AVG 73
Rank #45 / 258
Yes
36
Facility 36
OH AVG 42
Rank #352 / 602
Studio / 1 BedA+-
92
Facility 92
OH AVG 85.8
Rank #19 / 190
5
Facility 5
OH AVG 2
Rank #116 / 172
-
Ohio Living Westminster – Thurber
AL
IL
MC
NH
SNF
Columbus (Harrison West)
73
Facility 73
OH AVG 73
Rank #121 / 258
Yes
71
Facility 71
OH AVG 42
Rank #59 / 602
Studio / 1 Bed / 2 Bed / 3 BedA+Caitlin Distel
83
Facility 83
OH AVG 85.8
Rank #139 / 190
1
Facility 1
OH AVG 2
Rank #1 / 172
-
Bickford of Upper Arlington
AL
MC
Columbus (River Ridge)
53
Facility 53
OH AVG 73
Rank #169 / 258
Yes
48
Facility 48
OH AVG 42
Rank #248 / 602
Private RoomsA+Haley Stroud
87
Facility 87
OH AVG 85.8
Rank #63 / 190
1
Facility 1
OH AVG 2
Rank #1 / 172
-
Worthington Christian Village
AL
IL
NH
SNF
Columbus (Olentangy High Bluffs)
40
Facility 40
OH AVG 73
Rank #202 / 258
No
30
Facility 30
OH AVG 42
Rank #401 / 602
Studio / 1 Bed / 2 BedA+-
85
Facility 85
OH AVG 85.8
Rank #102 / 190
14
Facility 14
OH AVG 2
Rank #151 / 172
3.5
Wesley Glen Retirement Community
AL
HOS
IL
MC
NH
SNF
Columbus (Sharon Heights)
29
Facility 29
OH AVG 73
Rank #231 / 258
Yes
81
Facility 81
OH AVG 42
Rank #21 / 602
Studio / 1 Bed / 2 Bed-Tom Widney
85
Facility 85
OH AVG 85.8
Rank #102 / 190
4
Facility 4
OH AVG 2
Rank #105 / 172
-

Rank badges are statewide: each community is ranked against every OH community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Ohio

Bickford of Upper Arlington is located in Columbus, Ohio.
Here are the financial assistance programs available to residents in Ohio.

Get Financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+
General Ohio resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OH

Administered through regional agencies; waitlists possible.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+
General Ohio resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
OH

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized)
General OH resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month (individual); QIT required.
Asset Limits $2,000 (individual), $3,000 (couple).
OH

Covers ~300 facilities; room/board not included (separate cost).

Benefits
Personal care Meals Medication management Transportation (~$3,000-$4,000/month value)

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+
General OH resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
OH

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled
General OH resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OH

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized
General OH resident, low-income household.
Income Limits (2025) ~$3,970/month individual, 185% FPL
Asset Limits Not assessed; income-focused.
OH

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Benefits
Heating/cooling aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
OH

12 AAAs; rural/low-income priority; volunteer respite option.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OH resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OH

High veteran demand; supports care in multiple settings.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled)
General OH resident, homeowner, low-income.
Income Limits (2025) ~$38,500/year individual, adjusted annually
Asset Limits Not assessed; home ownership required.
OH

Reduces taxable value by $25,000; applies to primary residence.

Benefits
Tax reduction (~$400-$800/year avg., varies by county)

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized
General OH resident, homeowner, hardship post-Jan 21, 2020.
Income Limits (2025) ~$147,600/year family of 4, 150% AMI; varies by county
Asset Limits Not assessed; hardship-focused.
OH

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.

Benefits
Mortgage aid ($25,000 max) Utility/property tax aid ($5,000 avg.)

Frequently Asked Questions about Bickford of Upper Arlington

What neighborhood is Bickford of Upper Arlington in?

Bickford of Upper Arlington is in the River Ridge neighborhood of Columbus.

Who is the Director of Nursing at Bickford of Upper Arlington?

Kristine Taylor is the Director of Nursing at Bickford of Upper Arlington.

Is Bickford of Upper Arlington in a walkable area?

Bickford of Upper Arlington has a walk score of 48. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

How long has Bickford of Upper Arlington been in business?

Bickford of Upper Arlington has been operating for approximately 11 years, based on available licensing and registration records.

Are pets allowed at Bickford of Upper Arlington?

Yes, Bickford of Upper Arlington allows residents to bring their pets.

How many beds does Bickford of Upper Arlington have?

Bickford of Upper Arlington has 53 beds.

Has Bickford of Upper Arlington had any citations?

Bickford of Upper Arlington has had 1 reported citation according to records from Ohio Department of Aging (ODA).

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance