Bickford of Upper Arlington
Assisted Living & Memory Care · Columbus, OH
Bickford of Upper Arlington
Assisted Living & Memory Care · Columbus, OH
Overview of Bickford of Upper Arlington
Located in the stunning community of Columbus, OH, the Bickford of Upper Arlington is a vibrant senior living community that provides assisted living, and memory care services. Large and cozy accommodations with varying floors plans are available for its residents. In terms of memory care, the community offers specialized programming, 24/7 professional care, and the purpose-built memory care environment called the Mary B’s Memory Care Neighborhood.
With its above-and-beyond amenities and services, residents can enjoy 3 fresh-cooked delightful meals, weekly housekeeping, home maintenance, access to laundry facilities, and transportation services. Explore its other amenities such as the family room, game room, and library to see how beautiful the community is. Participate in diverse social activities and other life-enrichment programs to boost engagement. At Bickford of Upper Arlington, seniors can enjoy a classic retirement.
53-bed community Rank #208 / 309Bed count — State benchmarkedThis home is ranked 208th out of 309 homes in Ohio for bed count. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
11 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 48 / 100 Rank #276 / 704Walk Score — State benchmarkedThis home is ranked 276th out of 704 homes in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeResidential Care Facility
StatusActive
CountyFranklin
Staffing
Key information about the people who lead and staff this community.
Director of NursingKRISTINE TAYLOR
ContactMs. Kristen Roasa, Director (per BBB, record updated Jul 2026)
Licensed Nurses/CNAs
Montessori Memory Care
Fax(614) 846-6549
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. OH average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Ohio average:
• Total citations (50% below)
• Total citations (50% below)
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 2 | This facility has 50% fewer total citations than a typical Ohio assisted living residence (1 vs. OH avg 2).↓ 50% better |
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
87 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
50 / 100
Ohio average: 89 / 100
Environment
99 / 100
Ohio average: 95 / 100
Moving in
83 / 100
Ohio average: 82 / 100
Facility culture
97 / 100
Ohio average: 86 / 100
Caregivers
96 / 100
Ohio average: 89 / 100
Spending time
89 / 100
Ohio average: 80 / 100
Meals and dining
98 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility? 0 46 Did (Do) the therapists help you set goals?
This facility46/100
Ohio average89/100
Did (Does) the therapy help you meet your goals?
This facility89/100
Ohio average88/100
Did (Do) you know who to speak to about your therapy progress?
This facility88/100
Ohio average85/100
Can you decide how to spend your day?
This facility100/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Can you enjoy the outdoors if you want to?
This facility92/100
Ohio average91/100
Do you feel safe here?
This facility100/100
Ohio average98/100
Are your personal items safe here?
This facility100/100
Ohio average92/100
Can you find a place to be alone if you want to be alone?
This facility100/100
Ohio average96/100
Do you feel you have enough privacy?
This facility100/100
Ohio average95/100
Is it easy for you to get around in your room (or apartment)?
This facility100/100
Ohio average96/100
Is it very clean here?
This facility100/100
Ohio average96/100
Are you able to get around the building if you want to?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to BICKFORD OF SCIOTO?
This facility40/100
Ohio average70/100
Were you given enough information to learn how things work here?
This facility100/100
Ohio average82/100
Did you feel warmly welcomed as a new resident?
This facility100/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here tell you when rules, policies, and procedures change?
This facility78/100
Ohio average78/100
Do the people who work here go above and beyond to give you a good life?
This facility91/100
Ohio average87/100
Are you friends with anyone who lives here?
This facility92/100
Ohio average81/100
Overall, are you satisfied with the care you receive here?
This facility100/100
Ohio average94/100
Are you encouraged to speak up about things you don’t like here?
This facility100/100
Ohio average81/100
Are your concerns taken care of in a timely way?
This facility100/100
Ohio average86/100
Are you as involved in decisions about your care as you want to be?
This facility100/100
Ohio average85/100
Do the people who work here seem happy to work here?
This facility100/100
Ohio average92/100
Do the people who work here help you with technology, if needed?
This facility100/100
Ohio average89/100
Would you highly recommend BICKFORD OF SCIOTO to someone who needs this type of care?
This facility100/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have opportunities to maintain your health and wellness, if you want?
This facility70/100
Ohio average92/100
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility92/100
Ohio average85/100
Do the people who work here check on you often enough to see if you need anything?
This facility92/100
Ohio average81/100
Do the people who work here do everything they can to protect you from getting sick?
This facility100/100
Ohio average94/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility100/100
Ohio average90/100
Do the people who work here do things the way you want them done?
This facility100/100
Ohio average88/100
Do the people who work here ever get angry at you?
This facility100/100
Ohio average88/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility100/100
Ohio average95/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility100/100
Ohio average96/100
Do the people who care for you explain your care and services to you?
This facility100/100
Ohio average85/100
Do the same people take care of you most of the time?
This facility100/100
Ohio average84/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have enough opportunities to go on outings and special events?
This facility69/100
Ohio average73/100
Are there enjoyable things to do on the weekends, if you want?
This facility75/100
Ohio average63/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility75/100
Ohio average83/100
Do you like the activities here?
This facility92/100
Ohio average83/100
Do you have something to look forward to most days?
This facility92/100
Ohio average77/100
Do you usually enjoy how you spend your time?
This facility92/100
Ohio average87/100
Do you feel included in life here?
This facility100/100
Ohio average89/100
Are you as connected to the community as you want to be?
This facility100/100
Ohio average71/100
Are you able to do the activities offered here, if you want?
This facility100/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have input on the food that is served?
This facility92/100
Ohio average68/100
Does the menu change often enough?
This facility100/100
Ohio average77/100
Do you get enough to eat here?
This facility100/100
Ohio average95/100
Do you look forward to mealtimes?
This facility100/100
Ohio average80/100
Do you get enough fresh food options here?
This facility100/100
Ohio average81/100
Do you like the food here?
This facility100/100
Ohio average81/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
What does this home offer?
Pets Allowed
Housing Options: Private Rooms
Building Type: 3-story
Transportation Services
Fitness and Recreation
Places of interest near Bickford of Upper Arlington
6.3 miles from city center
Estimated distance in miles from Columbus's city center to Bickford of Upper Arlington's address, calculated via Google Maps.
Calculate Travel Distance to Bickford of Upper Arlington
Add your location
Compare Assisted Living around Columbus
Info below is compiled from the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Westerwood | AL IL MC NH RC SNF | Columbus (Northland) | 75
Facility
75
OH AVG
75
Rank
#151 / 309 | No |
26
Facility
26
OH AVG
40
Rank
#488 / 704 | - | - | - | - | - | - |
| Ohio Living Westminster – Thurber | AL IL MC NH SNF | Columbus (Harrison West) | 73
Facility
73
OH AVG
75
Rank
#155 / 309 | Yes |
71
Facility
71
OH AVG
40
Rank
#62 / 704 | Studio / 1 Bed / 2 Bed / 3 Bed | A+ | Caitlin Distel | 83
Facility
83
OH AVG
85.8
Rank
#139 / 190 | 1
Facility
1
OH AVG
2
Rank
#1 / 142 | - |
| Bickford of Upper Arlington | AL MC | Columbus (River Ridge) | 53
Facility
53
OH AVG
75
Rank
#208 / 309 | Yes |
48
Facility
48
OH AVG
40
Rank
#276 / 704 | Private Rooms | A+ | Haley Stroud | 87
Facility
87
OH AVG
85.8
Rank
#63 / 190 | 1
Facility
1
OH AVG
2
Rank
#1 / 142 | - |
| Worthington Christian Village | AL IL NH SNF | Columbus (Olentangy High Bluffs) | 40
Facility
40
OH AVG
75
Rank
#250 / 309 | No |
30
Facility
30
OH AVG
40
Rank
#445 / 704 | Studio / 1 Bed / 2 Bed | A+ | - | 85
Facility
85
OH AVG
85.8
Rank
#102 / 190 | 14 | 3.5 |
| Sunrise of Dublin | AL HOS MC | Dublin (Shamrock Crossing South) | - | Yes |
68
Facility
68
OH AVG
40
Rank
#82 / 704 | Studio /1 Bed / 2 Bed | - | - | 93
Facility
93
OH AVG
85.8
Rank
#14 / 190 | 1
Facility
1
OH AVG
2
Rank
#1 / 142 | - |
Financial Assistance for
Assisted Living in Ohio
Bickford of Upper Arlington is located in Columbus, Ohio.
Here are the financial assistance programs available to residents in Ohio.
More homes from the same operator
Operated by
Bickford Senior Living Group, L.L.C.
Frequently Asked Questions about Bickford of Upper Arlington
What neighborhood is Bickford of Upper Arlington in?
Bickford of Upper Arlington is in the River Ridge neighborhood of Columbus.
Who is the Director of Nursing at Bickford of Upper Arlington?
Kristine Taylor is the Director of Nursing at Bickford of Upper Arlington.
Is Bickford of Upper Arlington in a walkable area?
Bickford of Upper Arlington has a walk score of 48. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
How long has Bickford of Upper Arlington been in business?
Bickford of Upper Arlington has been operating for approximately 11 years, based on available licensing and registration records.
Are pets allowed at Bickford of Upper Arlington?
Yes, Bickford of Upper Arlington allows residents to bring their pets.
How many beds does Bickford of Upper Arlington have?
Bickford of Upper Arlington has 53 beds.
Has Bickford of Upper Arlington had any citations?
Bickford of Upper Arlington has had 1 reported citation according to records from Ohio Department of Aging (ODA).
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