Bickford of Upper Arlington
Assisted Living & Memory Care · Columbus, OH

Bickford of Upper Arlington

Assisted Living & Memory Care · Columbus, OH

Overview of Bickford of Upper Arlington

Bickford of Upper Arlington in Columbus, Ohio, offers assisted living and memory care. Assisted living includes help with daily tasks such as bathing, dressing, and medication while allowing a resident to keep a private room. Memory care provides a secured setting with supervision for someone at risk of wandering.

The community has 53 beds, and its private rooms give each resident a single private living space. Montessori Memory Care is available within the memory care setting, so someone whose needs grow from assisted living to memory care may be able to remain at the community rather than move elsewhere. Pets are allowed.

A Walk Score of 48 places the area in a car-dependent setting, so most errands require a car or a ride. Haley Stroud is the director.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 75 Rank #132 / 218Bed count — State benchmarked This assisted living community is ranked 132nd out of 218 assisted living communities we track in Ohio for bed count. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Ohio that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management. Rank #71 / 104Years in operation — State benchmarked This assisted living community is ranked 71st out of 104 assisted living communities we track in Ohio for years in operation. Shows how long this facility has been in operation compared to other Ohio facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Ohio that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
12 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #163 / 424Walk Score — State benchmarked This assisted living community is ranked 163rd out of 424 assisted living communities we track in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Ohio that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
48 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About This Community

License Details

Facility TypeResidential Care Facility
StatusActive
CountyFranklin

Ownership & Operating Entity

Bickford of Upper Arlington is administered by Molly Britt.

Leadership

Director of NursingKristine Taylor

Staffing & Medical

1 service
Licensed Nurses/CNAs

Memory & Specialized Care

1 service
Montessori Memory Care

Additional Services

1 service
Transportation

Contact Information

Fax(614) 846-6549

Additional Policies & Features

Pets Allowed

Room Accommodations

Building Type3-story
Room Types
Private Rooms

Contact Bickford of Upper Arlington

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. OH average 1 Worse Metrics worse than Ohio average:
• Total citations (217% above)
0 Better No metrics in this bucket.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityOH Averagevs. OH Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 196.0 This facility has 217% more total citations than a typical Ohio assisted living residence (19 vs. OH avg 6).↑ 217% worse

Resident satisfaction survey results

Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.

Average score

87 / 100

Ohio average: 86 / 100

2022 – 2023 Period

Based on 13 completed resident interviews out of 20 eligible residents, collected November 2022 through May 2023.

Care and services

50 / 100

Ohio average: 89 / 100

Environment

99 / 100

Ohio average: 95 / 100

Moving in

83 / 100

Ohio average: 82 / 100

Facility culture

97 / 100

Ohio average: 86 / 100

Caregivers

96 / 100

Ohio average: 89 / 100

Spending time

89 / 100

Ohio average: 80 / 100

Meals and dining

98 / 100

Ohio average: 81 / 100

Managed by Haley Stroud

Executive Director

Places of interest near Bickford of Upper Arlington

Address 6.3 miles from city center Info Estimated distance in miles from Columbus's city center to Bickford of Upper Arlington's address, calculated via Google Maps.

Calculate Travel Distance to Bickford of Upper Arlington

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Address

Compare Assisted Living around Columbus

Info below is compiled from the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
A score out of 100 based on in-person interviews with residents, conducted by an independent third party on behalf of the Ohio Department of Aging. Residents are asked about staff, activities, meals, administration, and overall experience. <em>Source: Ohio Long-Term Care Quality Navigator</em>
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
Ashford on Broad
AL
IL
RC
Columbus (Whitehall)
165
Facility 165
OH AVG 68
Rank #33 / 218
Yes
36
Facility 36
OH AVG 41
Rank #237 / 424
Studio / 1 BedA+Donna Moening
0
Facility 0
OH AVG 85.9
Rank #19 / 179
11
Facility 11
OH AVG 6
Rank #110 / 151
Ohio Living Westminster – Thurber
AL
IL
MC
NH
SNF
Columbus (Harrison West)
78
Facility 78
OH AVG 68
Rank #90 / 218
Yes
71
Facility 71
OH AVG 41
Rank #44 / 424
Studio / 1 Bed / 2 Bed / 3 BedA+Caitlin Distel
83
Facility 83
OH AVG 85.9
Rank #131 / 179
1
Facility 1
OH AVG 6
Rank #1 / 151
Bickford of Upper Arlington
AL
MC
Columbus (River Ridge)
75
Facility 75
OH AVG 68
Rank #132 / 218
Yes
48
Facility 48
OH AVG 41
Rank #163 / 424
Private RoomsA+Molly Britt
87
Facility 87
OH AVG 85.9
Rank #60 / 179
19
Facility 19
OH AVG 6
Rank #1 / 151
Bickford of Bexley
AL
MC
Columbus (Bexley Park)
75
Facility 75
OH AVG 68
Rank #132 / 218
Yes
88
Facility 88
OH AVG 41
Rank #2 / 424
Private RoomsA+Natasha Devoise
0
Facility 0
OH AVG 85.9
Rank #60 / 179
4
Worthington Christian Village
AL
IL
NH
SNF
Columbus (Olentangy High Bluffs)
60
Facility 60
OH AVG 68
Rank #163 / 218
No
30
Facility 30
OH AVG 41
Rank #272 / 424
Studio / 1 Bed / 2 BedA+Tara Arnett
85
Facility 85
OH AVG 85.9
Rank #99 / 179
1
Facility 1
OH AVG 6
Rank #142 / 151

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other OH assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Ohio

Bickford of Upper Arlington is located in Columbus, Ohio.
Here are the financial assistance programs available to residents in Ohio.

Get Financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+
General Ohio resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OH

Administered through regional agencies; waitlists possible.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+
General Ohio resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
OH

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized)
General OH resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month (individual); QIT required.
Asset Limits $2,000 (individual), $3,000 (couple).
OH

Covers ~300 facilities; room/board not included (separate cost).

Benefits
Personal care Meals Medication management Transportation (~$3,000-$4,000/month value)

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+
General OH resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
OH

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled
General OH resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OH

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized
General OH resident, low-income household.
Income Limits (2025) ~$3,970/month individual, 185% FPL
Asset Limits Not assessed; income-focused.
OH

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Benefits
Heating/cooling aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
OH

12 AAAs; rural/low-income priority; volunteer respite option.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OH resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OH

High veteran demand; supports care in multiple settings.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled)
General OH resident, homeowner, low-income.
Income Limits (2025) ~$38,500/year individual, adjusted annually
Asset Limits Not assessed; home ownership required.
OH

Reduces taxable value by $25,000; applies to primary residence.

Benefits
Tax reduction (~$400-$800/year avg., varies by county)

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized
General OH resident, homeowner, hardship post-Jan 21, 2020.
Income Limits (2025) ~$147,600/year family of 4, 150% AMI; varies by county
Asset Limits Not assessed; hardship-focused.
OH

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.

Benefits
Mortgage aid ($25,000 max) Utility/property tax aid ($5,000 avg.)
Know before you visit

Frequently Asked Questions about Bickford of Upper Arlington

Quick answers from public records and the community's own listing.
01 What neighborhood is Bickford of Upper Arlington in?
Bickford of Upper Arlington is in the River Ridge neighborhood of Columbus.
02 Who is the Director of Nursing at Bickford of Upper Arlington?
Kristine Taylor is the Director of Nursing at Bickford of Upper Arlington.
03 Is Bickford of Upper Arlington in a walkable area?
Bickford of Upper Arlington has a walk score of 48. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
04 How long has Bickford of Upper Arlington been in business?
Bickford of Upper Arlington has been operating for approximately 12 years, based on available licensing and registration records.
05 Are pets allowed at Bickford of Upper Arlington?
Yes, Bickford of Upper Arlington allows residents to bring their pets.
06 What is the best email address for Bickford of Upper Arlington?
The team at Bickford of Upper Arlington can be reached at MOLLY.BRITT@BICKFORDSENIORLIVING.COM.
07 Who is the administrator of Bickford of Upper Arlington?
Molly Britt is the administrator of Bickford of Upper Arlington.