Our Home – New Albany
Assisted Living, Adult Day Care, Independent Living, Memory Care & Respite Care · Columbus, OH

Our Home – New Albany

Assisted Living, Adult Day Care, Independent Living, Memory Care & Respite Care · Columbus, OH

Overview of Our Home – New Albany

Situated on Thompson Road, Our Home – New Albany is a residential care community in Columbus, Ohio, offering assisted living, independent living, memory care, adult day care, and respite care. With 61 beds, the single-story residence also features studio and one-bedroom accommodations. It is also led by Administrator Tara McCoy and Director of Nursing McKenzie Alexander.

With multiple care levels available in one location, the community allows older adults to receive the support they need in a comfortable setting as their needs change over time.

Its surrounding area is moderately walkable, as reflected by its Walk Score of 51. This indicates that some daily errands and nearby services can be reached on foot, while other destinations still require a vehicle.

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 125 Rank #86 / 298Bed count — State benchmarked This assisted living community is ranked 86th out of 298 assisted living communities we track in Ohio for bed count. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Ohio that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #145 / 424Walk Score — State benchmarked This assisted living community is ranked 145th out of 424 assisted living communities we track in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Ohio that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
51 / 100

About This Community

License Details

Facility TypeResidential Care Facility
StatusActive
CountyFranklin

Ownership & Operating Entity

Our Home – New Albany is administered by Tara Mccoy.

Leadership

Director of NursingMckenzie Alexander

Therapy & Rehabilitation

1 service
Physical TherapyListed as: Physical therapy (Total Care Therapy)

Additional Services

3 services
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Housekeeping
MaintenanceListed as: Home maintenance

Contact Information

Fax(614) 702-7226

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

Bistro
Beauty Salon
Spa

Dining & Nutrition

InfoSourced directly from the team at Our Home – New Albany.
  • 24-hour food access.
  • Bistro / café on site.

Room Accommodations

Building TypeSingle-story
Room Types
Studio 1 Bed

Contact Our Home – New Albany

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. OH average 0 Worse No metrics in this bucket. 1 Better Metrics better than Ohio average:
• Total citations (67% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityOH Averagevs. OH Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 26.0 This facility has 67% fewer total citations than a typical Ohio assisted living residence (2 vs. OH avg 6).↓ 67% better

Resident satisfaction survey results

Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.

Average score

85 / 100

2025 – 2026 Period

Based on 29 completed resident interviews out of 79 eligible residents, collected August 2025 through January 2026. Ohio has not yet published statewide averages for this survey.

Care and services

95 / 100

Environment

94 / 100

Moving in

92 / 100

Facility culture

84 / 100

Caregivers

87 / 100

Spending time

77 / 100

Meals and dining

79 / 100

Family satisfaction survey results

The Scripps Gerontology Center at Miami University conducts a satisfaction survey among residents' family members, friends and guardians to assess quality of care and life.

Average score

78 / 100

Ohio average: 77 / 100

Latest survey results

Care and services

77 / 100

Ohio average: 80 / 100

Environment

65 / 100

Ohio average: 78 / 100

Moving in

87 / 100

Ohio average: 85 / 100

Facility culture

81 / 100

Ohio average: 78 / 100

Caregivers

79 / 100

Ohio average: 78 / 100

Spending time

69 / 100

Ohio average: 68 / 100

Meals and dining

87 / 100

Ohio average: 67 / 100

How often family visits residents at Our Home – New Albany

Profile of respondents of this survey

Daily 0.0
Several times a week 35.3
Once a week 29.4
Two to three times a month 11.8
Once a month 11.8
Few times a year 11.8

Places of interest near Our Home – New Albany

Address 5055 Thompson Rd, Columbus, OH 43230

Calculate Travel Distance to Our Home – New Albany

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Address

Compare Assisted Living around Columbus

Info below is compiled from the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
A score out of 100 based on in-person interviews with residents, conducted by an independent third party on behalf of the Ohio Department of Aging. Residents are asked about staff, activities, meals, administration, and overall experience. <em>Source: Ohio Long-Term Care Quality Navigator</em>
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
Bickford of Upper Arlington
AL
MC
Columbus (River Ridge)
75
Facility 75
OH AVG 101
Rank #193 / 298
Yes
48
Facility 48
OH AVG 41
Rank #163 / 424
Private RoomsA+Molly Britt
87
Facility 87
OH AVG 85.3
Rank #89 / 247
19
Facility 19
OH AVG 6
Rank #232 / 239
Ohio Living Westminster – Thurber
AL
IL
MC
NH
SNF
Columbus (Harrison West)
78
Facility 78
OH AVG 101
Rank #189 / 298
Yes
71
Facility 71
OH AVG 41
Rank #44 / 424
Studio / 1 Bed / 2 Bed / 3 BedA+Caitlin Distel
83
Facility 83
OH AVG 85.3
Rank #164 / 247
1
Facility 1
OH AVG 6
Rank #1 / 239
Worthington Christian Village
AL
IL
NH
SNF
Columbus (Olentangy High Bluffs)
60
Facility 60
OH AVG 101
Rank #227 / 298
No
30
Facility 30
OH AVG 41
Rank #272 / 424
Studio / 1 Bed / 2 BedA+Tara Arnett
85
Facility 85
OH AVG 85.3
Rank #125 / 247
1
Facility 1
OH AVG 6
Rank #1 / 239
Ashford on Broad
AL
IL
RC
Columbus (Whitehall)
165
Facility 165
OH AVG 101
Rank #30 / 298
Yes
36
Facility 36
OH AVG 41
Rank #237 / 424
Studio / 1 BedA+Donna Moening-
11
Facility 11
OH AVG 6
Rank #199 / 239
Our Home – New Albany
AL
ADC
IL
MC
RC
Columbus (Preserve South)
125
Facility 125
OH AVG 101
Rank #86 / 298
Yes
51
Facility 51
OH AVG 41
Rank #145 / 424
Studio / 1 Bed-Tara Mccoy
84
Facility 84
OH AVG 85.3
Rank #145 / 247
2
Facility 2
OH AVG 6
Rank #23 / 239

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other OH assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial assistance

Programs that may help with care and living costs in Ohio

Our Home – New Albany is in Columbus, Ohio. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

Get financial aid guidance
Residential care support

Assisted Living Waiver (ALW)

Assisted Living Waiver (ALW)

Eligibility

General
Adults age 21+ meeting Medicaid financial and care-need requirements who live in an Ohio Department of Aging-certified assisted-living facility.
OH specifics
Medicaid assisted-living services require financial and care eligibility; room and board are a separate resident responsibility.

What it provides

  • Pays for covered care in an approved assisted-living facility; participants remain responsible for room and board.
Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

VA Aid and Attendance (A&A) and Housebound Benefits

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
2026 · Countable income is compared with the applicable maximum annual pension rate (MAPR), which varies by dependents and benefit category. For a veteran with one dependent and Aid and Attendance, MAPR is $34,488/year.
Asset limit
VA pension net-worth ceiling is $163,699 from December 1, 2025 through November 30, 2026. Net worth includes countable assets plus income for VA purposes; exclusions and transfer rules apply.

Eligibility

General
Aid and Attendance or Housebound is an increased VA pension rate for eligible veterans or surviving spouses who meet pension and additional care/disability requirements; it is not a stand-alone state benefit.
OH specifics
Federal VA pension rules apply nationwide.

What it provides

  • Monthly pension is based on the applicable MAPR less countable annual income; divided by 12. Maximum annual veteran Aid and Attendance rates are $29,093 without dependents and $34,488 with one dependent; actual payments may be lower.
In-home & community support

PASSPORT Waiver

PASSPORT Waiver

Eligibility

General
Adults age 60+ who meet Medicaid financial eligibility and nursing-facility level-of-care requirements and seek care at home.
OH specifics
PASSPORT is a Medicaid waiver supporting eligible older Ohioans at home or in community settings instead of nursing facilities.

What it provides

  • Assessed home and community-based services; including personal-care assistance; through the PASSPORT Medicaid waiver.
Caregiver support

National Family Caregiver Support Program

National Family Caregiver Support Program

Who it is for
Family or informal caregivers of an older adult

Eligibility

General
Family and informal caregivers seeking support through the state aging network; individual services are assessed through local providers.

What it provides

  • Caregiver support through the Ohio aging network and local providers; funded under the National Family Caregiver Support Program.
Medicare costs

Medicare Savings Program (MSP)

Medicare Savings Program (MSP)

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing

Eligibility

General
Medicare beneficiary; the state determines the applicable Medicare Savings Program. QMB helps with premiums and Medicare cost sharing; SLMB and QI generally help with Part B premiums.
OH specifics
QI requires annual application and is funded first-come, first-served with priority for prior recipients. QMB, SLMB and QI confer Part D Extra Help.

What it provides

  • QMB pays eligible Part A/Part B premiums and Medicare deductibles and cost sharing; SLMB and QI pay Part B premiums. The exact benefit depends on the approved program.
Energy assistance

Home Energy Assistance Program (HEAP)

Home Energy Assistance Program (HEAP)

Eligibility

General
Income-eligible households with qualifying home-energy costs; the administering agency applies household-size and program eligibility rules.
OH specifics
Administered by the Ohio Department of Job and Family Services effective April 6, 2026.

What it provides

  • Federally funded assistance with eligible household energy bills.
Homeowner tax relief

Homestead Exemption

Homestead Exemption

Income limit
2026 application · $41,000 in qualifying total 2025 income, subject to grandfathering and special-category exceptions; state and county guidance governs income calculation.

Eligibility

General
Qualifying Ohio homeowners age 65+ or with permanent and total disability; the property must be the principal home and applicable income requirements must be met.
OH specifics
For tax year 2026 the standard exemption shields up to $29,700 of home value; it is not a $29,700 tax refund.

What it provides

  • Tax savings equal the applicable local taxes on exempt home value.
Know before you visit

Frequently Asked Questions about Our Home – New Albany

Quick answers from public records and the community's own listing.
01 What neighborhood is Our Home – New Albany in?
Our Home – New Albany is in the Preserve South neighborhood of Columbus.
02 Who is the Director of Nursing at Our Home – New Albany?
Mckenzie Alexander is the Director of Nursing at Our Home – New Albany.
03 Is Our Home – New Albany in a walkable area?
Our Home – New Albany has a walk score of 51. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
04 Are pets allowed at Our Home – New Albany?
Yes, Our Home – New Albany allows residents to bring their pets.
05 What is the best email address for Our Home – New Albany?
The team at Our Home – New Albany can be reached at infona@ourhomesl.com.
06 Who is the administrator of Our Home – New Albany?
Tara Mccoy is the administrator of Our Home – New Albany.
07 How many beds does Our Home – New Albany have?
Our Home – New Albany has 125 beds.