Bickford of Worthington
Assisted Living & Memory Care · Worthington, OH

Bickford of Worthington

Assisted Living & Memory Care · Worthington, OH

Overview of Bickford of Worthington

Located at 6525 North High Street in Worthington’s downtown neighborhood, Bickford of Worthington operates as a 56-bed residential care facility serving independent living, assisted living, and memory care residents. Part of Bickford Senior Living Group’s national network, the community is led by Executive Director Glasgow Hockett and Director of Nursing Margaret Akwei. The facility has operated continuously for 11 years.

The 2-story building provides private rooms, 24-hour staffing, and dining that features restaurant-style meals three times daily alongside a bistro and salon services. Transportation, respite care, fitness programming, and specialized Montessori Memory Care support residents with varied care needs.

Strong clinical performance distinguishes this community.

A comprehensive resident satisfaction survey (2022-23) yielded a 90/100 overall score, surpassing Ohio’s 86/100 average. Residents reported perfect satisfaction (100/100) across critical dimensions: care satisfaction, safety, privacy, room and building accessibility, staff medical knowledge, infection prevention, independence support, community connection, activity availability, and staff engagement. Care and services scored 98/100; caregivers 95/100; environment 97/100; facility culture 91/100. A October 2025 state inspection identified one citation, performing 50% better than Ohio’s two-citation average.

The facility carries BBB accreditation at A+, with no enforcement actions or penalties documented.

However, resident and family satisfaction data identified consistent concern regarding structured activities and community engagement.

Residents scored outings and special events at 52/100, nearly 30% below Ohio’s 73/100 average. Activities received 74/100 (versus state average 83), and residents’ sense of having something meaningful to anticipate daily measured 70/100 (versus 77). Family surveys documented parallel shortfall: weekend activities 52/100 (versus state average 56), meaningful opportunities 63/100 (versus 71), and community connection 66/100 (versus 72). Staff going above and beyond scored 56/100 versus Ohio’s 87/100.

Located 0.3 miles from Worthington city center with a Walk Score of 52 (moderately walkable), Bickford of Worthington serves residents prioritizing clinical excellence and safety in a well-maintained environment, but the activity programming and community engagement data suggest a potential shortfall in those areas.

By The Numbers

Community insights.

Bed count Info A moderately sized community that may balance personal attention with shared amenities and social activities. 56 Rank #188 / 307Bed count — State benchmarkedThis home is ranked 188th out of 307 homes we track in Ohio for bed count. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A community with a solid operating history and experience delivering ongoing care.
11 years
Walk Score Info Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #230 / 675Walk Score — State benchmarkedThis home is ranked 230th out of 675 homes we track in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
52 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeResidential Care Facility
StatusActive
CountyFranklin

Ownership & Operating Entity

Bickford of Worthington is administered by Glasgow Hockett.

Policies

No pets allowed
No Smoking
No Alcohol

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingMARGARET AKWEI

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Amenities & Lifestyle

Salon
Bistro
Dining
Specific ProgramsMontessori Memory Care

Contact Bickford of Worthington

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. OH average 0 Worse No metrics in this bucket. 1 Better Metrics better than Ohio average:
• Total citations (86% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityOH Averagevs. OH Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 17 This facility has 86% fewer total citations than a typical Ohio assisted living residence (1 vs. OH avg 7).↓ 86% better

Resident satisfaction survey results

Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.

Average score

90 / 100

Ohio average: 86 / 100

2022 – 2023 Period

Care and services

98 / 100

Ohio average: 89 / 100

Environment

97 / 100

Ohio average: 95 / 100

Moving in

85 / 100

Ohio average: 82 / 100

Facility culture

91 / 100

Ohio average: 86 / 100

Caregivers

95 / 100

Ohio average: 89 / 100

Spending time

84 / 100

Ohio average: 80 / 100

Meals and dining

82 / 100

Ohio average: 81 / 100

Family satisfaction survey results

The Scripps Gerontology Center at Miami University conducts a satisfaction survey among residents' family members, friends and guardians to assess quality of care and life.

Average score

72 / 100

Ohio average: 77 / 100

Latest survey results

Care and services

73 / 100

Ohio average: 80 / 100

Environment

73 / 100

Ohio average: 78 / 100

Moving in

80 / 100

Ohio average: 85 / 100

Facility culture

75 / 100

Ohio average: 78 / 100

Caregivers

75 / 100

Ohio average: 78 / 100

Spending time

64 / 100

Ohio average: 68 / 100

Meals and dining

65 / 100

Ohio average: 67 / 100

How often family visits residents at Bickford of Worthington

Profile of respondents of this survey

Daily 9.4
Several times a week 34.4
Once a week 31.3
Two to three times a month 15.6
Once a month 6.3
Few times a year 3.1

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Managed by Glasgow Hockett

Executive Director

Places of interest near Bickford of Worthington

Address 0.3 miles from city center Info Estimated distance in miles from Worthington's city center to Bickford of Worthington's address, calculated via Google Maps. — 4.05 miles to nearest hospital (Mount Carmel St. Ann's)

Calculate Travel Distance to Bickford of Worthington

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Address

Compare Assisted Living around Worthington

Info below is compiled from the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
A score out of 100 based on in-person interviews with residents, conducted by an independent third party on behalf of the Ohio Department of Aging. Residents are asked about staff, activities, meals, administration, and overall experience. <em>Source: Ohio Long-Term Care Quality Navigator</em>
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Laurels of Norworth
AL
HOS
MC
NH
Worthington (Worthington Estates East)
126
Facility 126
OH AVG 75
Rank #32 / 307
No
50
Facility 50
OH AVG 42
Rank #256 / 675
Private Rooms / Semi-Private RoomsA+--
47
Facility 47
OH AVG 2
Rank #170 / 172
4.3
Bickford of Worthington
AL
MC
Worthington
56
Facility 56
OH AVG 75
Rank #188 / 307
Yes
52
Facility 52
OH AVG 42
Rank #230 / 675
Private RoomsA+Glasgow Hockett
90
Facility 90
OH AVG 85.8
Rank #34 / 190
1
Facility 1
OH AVG 2
Rank #1 / 172
-
Cotter House Worthington
AL
ADC
MC
RESC
RC
Worthington (Worthington Station)-No
36
Facility 36
OH AVG 42
Rank #392 / 675
Private Suite / Shared Suite-Tammy Meyers
85
Facility 85
OH AVG 85.8
Rank #102 / 190
--
Kemper House Worthington
AL
ADC
HOS
MC
RESC
RC
Worthington (Worthington Station)-Yes
39
Facility 39
OH AVG 42
Rank #373 / 675
--Tammy Meyers
85
Facility 85
OH AVG 85.8
Rank #102 / 190
--

Financial Assistance for
Assisted Living in Ohio

Bickford of Worthington is located in Worthington, Ohio.
Here are the financial assistance programs available to residents in Ohio.

Get Financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+
General Ohio resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OH

Administered through regional agencies; waitlists possible.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+
General Ohio resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
OH

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized)
General OH resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month (individual); QIT required.
Asset Limits $2,000 (individual), $3,000 (couple).
OH

Covers ~300 facilities; room/board not included (separate cost).

Benefits
Personal care Meals Medication management Transportation (~$3,000-$4,000/month value)

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+
General OH resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
OH

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled
General OH resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OH

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized
General OH resident, low-income household.
Income Limits (2025) ~$3,970/month individual, 185% FPL
Asset Limits Not assessed; income-focused.
OH

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Benefits
Heating/cooling aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
OH

12 AAAs; rural/low-income priority; volunteer respite option.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OH resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OH

High veteran demand; supports care in multiple settings.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled)
General OH resident, homeowner, low-income.
Income Limits (2025) ~$38,500/year individual, adjusted annually
Asset Limits Not assessed; home ownership required.
OH

Reduces taxable value by $25,000; applies to primary residence.

Benefits
Tax reduction (~$400-$800/year avg., varies by county)

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized
General OH resident, homeowner, hardship post-Jan 21, 2020.
Income Limits (2025) ~$147,600/year family of 4, 150% AMI; varies by county
Asset Limits Not assessed; hardship-focused.
OH

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.

Benefits
Mortgage aid ($25,000 max) Utility/property tax aid ($5,000 avg.)

Frequently Asked Questions about Bickford of Worthington

Who is the Director of Nursing at Bickford of Worthington?

Margaret Akwei is the Director of Nursing at Bickford of Worthington.

Is Bickford of Worthington in a walkable area?

Bickford of Worthington has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

How long has Bickford of Worthington been in business?

Bickford of Worthington has been operating for approximately 11 years, based on available licensing and registration records.

Are pets allowed at Bickford of Worthington?

Yes, Bickford of Worthington allows residents to bring their pets.

What is the best email address for Bickford of Worthington?

The team at Bickford of Worthington can be reached at GLASGOW.HOCKETT@BICKFORDSENIORLIVING.COM.

Who is the administrator of Bickford of Worthington?

Glasgow Hockett is the administrator of Bickford of Worthington.

How many beds does Bickford of Worthington have?

Bickford of Worthington has 56 beds.

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