Bristol Village

Overview of Bristol Village

Operating continuously since 1987, Bristol Village is a retirement community in Clarence Center, New York, that offers independent living, assisted living, memory care, and short-term respite care. Led by President and CEO Mike Helbringer, a licensed Nursing Home Administrator, the community focuses on stability and resident-centered services. Studio and one-bedroom apartments are equipped with kitchenettes, full bathrooms, and phone, cable, and high-speed internet connections.

Licensed nurses and certified nursing assistants provide 24-hour support to meet residents’ daily needs. On-site amenities include a spa, wellness programs, restaurant-style dining, and organized activities. Its surrounding area is also very car-dependent, which makes the community’s transportation services beneficial.

Over the past five years, state inspections identified areas for improvement related to medication management and operational procedures, and corrective actions were implemented accordingly. More recent complaint investigations found no substantiated violations, demonstrating continued responsiveness to resident concerns.

Facility Direct Line (716) 406-9500 info@bristolhome.org

By The Numbers

Community insights.

Bed count 142

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score

4 / 100

About this community

Facility TypeEnriched Housing Program

CountyErie

Bristol Village is legally operated by Bristol Village, Inc.

Respite Care

Licensed Nurses/CNAs

24-Hour Staffing

Spa

Wellness Program

Inspection Scorecard This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. NY average

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all inspections conducted at this facility.	8	9	This facility has had 11% fewer total inspections than the New York average (8 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 11% fewer
Inspections with violations Inspections that uncovered at least one regulatory violation.	1	4	This facility has 75% fewer inspections with violations than a typical New York assisted living residence (1 vs. NY avg 4).↓ 75% better
Inspection violation rate Percentage of inspections that resulted in at least one violation.	13%	57%	This facility has 44 percentage points lower inspection violation rate than a typical New York assisted living residence (13% vs. NY avg 57%).↓ 44% better Rank #43 / 323 Inspection violation rate — State benchmarked This home is ranked 43rd out of 323 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	6	6	This facility has complaint visits in line with the New York average (6 vs. NY avg 6).— At avg Rank #237 / 323 Complaint visits — State benchmarked This home is ranked 237th out of 323 homes we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Violations Violations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total violations Formal regulatory issues recorded by inspectors across all inspection types.	2	18	This facility has 89% fewer total violations than a typical New York assisted living residence (2 vs. NY avg 18).↓ 89% better Rank #59 / 323 Total violations — State benchmarked This home is ranked 59th out of 323 homes we track in New York for violations. Shows this facility's violations compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Violations per inspection Average violations per inspection.	0.3	2.23	This facility has 87% fewer violations per inspection than a typical New York assisted living residence (0.3 vs. NY avg 2.23).↓ 87% better Rank #43 / 323 Violations per inspection — State benchmarked This home is ranked 43rd out of 323 homes we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Violation breakdown

1 Medication Management NY avg: 0.4

1 Operating Certificate NY avg: 0.2

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	6	79	This facility has 92% fewer total complaints than a typical New York assisted living residence (6 vs. NY avg 79).↓ 92% better
Complaints per year Average complaints per year since 2025.	6	79	This facility has 92% fewer complaints per year than a typical New York assisted living residence (6 vs. NY avg 79).↓ 92% better

Show Inspection Reports

Total Cases 2

Active Cases 0

Closed 2

Since 2018

Most Recent 2021

View full lawsuit report

What does this home offer?

No pets allowed

Building Type: Two-story

Transportation Services

Managed by Mike Helbringer

President/CEO and Licensed Nursing Home Administrator

Mike Helbringer serves as President/CEO of Bristol Village, a position he has held since 1997. He is a licensed Nursing Home Administrator and led the development of the Bristol Village Assisted Living Community. Mike holds a BS and MBA from the University at Buffalo and has military service experience in the US Army Reserve.

2.4 miles from city center Estimated distance in miles from Clarence Center's city center to Bristol Village's address, calculated via Google Maps.

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Compare Assisted Living around New York State

Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Brooklyn Adult Care Center	AL	Brooklyn (Cypress Hills)	210 Facility 210 NY AVG 160 Rank #150 / 736	No	90 Facility 90 NY AVG 64 Rank #260 / 1,150	Brooklyn Adult Care Center, LLC	14	21% Facility 21% NY AVG 56.5% Rank #55 / 323	14 Facility 14 NY AVG 6 Rank #301 / 323	5 Facility 5 NY AVG 14.5 Rank #116 / 323	0.4 Facility 0.4 NY AVG 2.2 Rank #65 / 323	Private / Semi-Private Rooms	A+
Atria Riverdale	AL IL MC	The Bronx (Riverdale)	204 Facility 204 NY AVG 160 Rank #157 / 736	Yes	95 Facility 95 NY AVG 64 Rank #131 / 1,150	Atr New York Lh, Inc	6	50% Facility 50% NY AVG 56.5% Rank #164 / 323	2 Facility 2 NY AVG 6 Rank #145 / 323	3 Facility 3 NY AVG 14.5 Rank #86 / 323	0.5 Facility 0.5 NY AVG 2.2 Rank #73 / 323	Studio / 1 Bed / 2 Bed	A+
The Waterford on the Bay Senior Living	AL MC	Brooklyn (Sheepshead Bay)	200 Facility 200 NY AVG 160 Rank #164 / 736	No	78 Facility 78 NY AVG 64 Rank #492 / 1,150	The Palm Beach Home For Adults, LLC	5	20% Facility 20% NY AVG 56.5% Rank #52 / 323	3 Facility 3 NY AVG 6 Rank #169 / 323	1 Facility 1 NY AVG 14.5 Rank #31 / 323	0.2 Facility 0.2 NY AVG 2.2 Rank #34 / 323	Deluxe, Private, Semi-Private	-
Bristol Village	AL MC RC	Clarence Center (Town Of Clarence)	142 Facility 142 NY AVG 160 Rank #355 / 736	No	4 Facility 4 NY AVG 64 Rank #1,127 / 1,150	Bristol Village, Inc	8	13% Facility 13% NY AVG 56.5% Rank #43 / 323	6 Facility 6 NY AVG 6 Rank #237 / 323	2 Facility 2 NY AVG 14.5 Rank #59 / 323	0.3 Facility 0.3 NY AVG 2.2 Rank #43 / 323	-	-
Sunrise of Holbrook	AL MC	Holbrook (Town Of Islip)	109 Facility 109 NY AVG 160 Rank #475 / 736	Yes	40 Facility 40 NY AVG 64 Rank #877 / 1,150	Gwc - Holbrook, Inc	5	20% Facility 20% NY AVG 56.5% Rank #52 / 323	3 Facility 3 NY AVG 6 Rank #169 / 323	1 Facility 1 NY AVG 14.5 Rank #31 / 323	0.2 Facility 0.2 NY AVG 2.2 Rank #34 / 323	Studio / 1 Bed / 2 Bed	A-

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

What neighborhood is Bristol Village in?

Bristol Village is in the Town of Clarence neighborhood of Clarence Center.

Is Bristol Village in a walkable area?

Bristol Village has a walk score of 4. Car-dependent. Most errands require a car, with limited nearby walkable options.

Are pets allowed at Bristol Village?

No, Bristol Village has a no-pet policy.

How many beds does Bristol Village have?

Bristol Village has 142 beds.

Has Bristol Village had any violations?

Bristol Village has had 2 reported violations since 2025 according to records from New York State Department of Health (NYSDOH).

Are there photos of Bristol Village?

Yes — there are 9 photos of Bristol Village in the photo gallery on this page.

What is the address of Bristol Village?

Bristol Village is located at 8455 Clarence Center Rd, Clarence Center, NY 14032.

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