Smaller home · May offer a more intimate, personalized care environment.
Brookdale Westerville
Brookdale Westerville is an assisted living and memory care community in Columbus, Ohio. Assisted living includes help with daily activities, while memory care provides structured support and supervision for residents who may be at risk of wandering. Having both care levels in one community may suit someone whose needs could grow over time without requiring a move elsewhere.
With 13 beds, the community has a smaller setting where staff and residents can get to know one another. Starting prices are $4,035 per month for assisted living and $4,620 per month for memory care, giving families separate monthly cost points for each level of care. Respite care is also available for a short stay when a family’s usual caregiver needs temporary support.
Residents may keep pets. The courtyard and garden offer outdoor space within the community, while restaurant-style meals are served in the dining room. A salon and spa allow residents to receive grooming services on site.
Community insights.
About This Community
Pricing & Financial Information
The below pricing was updated on
Brookdale Westerville is administered by Mark Cummings.
Brookdale Westerville – Menu
Download Menu PDFInspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total citations (33% above) 0 Better No metrics in this bucket.
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
| 8 | 6.0 | This facility has 33% more total citations than a typical Ohio assisted living residence (8 vs. OH avg 6).↑ 33% worse |
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
2025 – 2026 Period
Based on 20 completed resident interviews out of 32 eligible residents, collected August 2025 through January 2026. Ohio has not yet published statewide averages for this survey.
Care and services
Environment
Moving in
Facility culture
Caregivers
Spending time
Meals and dining
Based on the Ohio Long-Term Care Facility Resident Satisfaction Survey 2025-2026
Can you decide how to spend your day?
This facility90/100
Did (Does) the therapy help you meet your goals?
This facility67/100
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility63/100
Did (Do) the therapists help you set goals?
This facility58/100
Did (Do) you know who to speak to about your therapy progress?
This facility58/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the Ohio Long-Term Care Facility Resident Satisfaction Survey 2025-2026
Is it very clean here?
This facility100/100
Do you feel safe here?
This facility100/100
Are you able to get around your room or apartment easily, with or without assistance?
This facility95/100
With or without assistance, can you get to different places in the building?
This facility95/100
Do you feel you have enough privacy?
This facility95/100
With or without assistance, can you enjoy the outdoors if you want to, weather permitting?
This facility85/100
Are your personal items safe here?
This facility84/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the Ohio Long-Term Care Facility Resident Satisfaction Survey 2025-2026
Did you feel warmly welcomed as a new resident?
This facility100/100
Do you remember what it was like when you first came to stay at this care facility?
This facility85/100
Were you given enough information to learn how things work here?
This facility71/100
Did you receive a thorough orientation to this facility?
This facility56/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the Ohio Long-Term Care Facility Resident Satisfaction Survey 2025-2026
Do the people who work here seem happy to work here?
This facility90/100
Overall, are you satisfied with the care you receive here?
This facility90/100
Do you feel comfortable speaking up about things you don't like here?
This facility90/100
Would you highly recommend this facility to someone who needs this type of care?
This facility90/100
Do you enjoy spending time with anyone who lives here?
This facility84/100
Do the people who work here go above and beyond to give you a good life?
This facility80/100
Are you as involved in decisions about your care as you want to be?
This facility79/100
Are your concerns taken care of in a timely way?
This facility70/100
Do the people who work here tell you when rules, policies, and procedures change?
This facility63/100
Do the people who work here help you with technology, if needed?
This facility63/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the Ohio Long-Term Care Facility Resident Satisfaction Survey 2025-2026
Do the people who work here make sure you are comfortable when they provide care or services?
This facility100/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility95/100
Do the people who work here do everything they can to protect you from getting sick?
This facility90/100
Do the people who work here do things the way you want them done?
This facility85/100
Do you have opportunities to maintain your health and wellness, if you want?
This facility85/100
Do the people who work here ever get angry at you? *
This facility84/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility80/100
Do the same people take care of you most of the time?
This facility78/100
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility75/100
Do the people who care for you explain your care and services to you?
This facility68/100
Do the people who work here check on you often enough to see if you need anything?
This facility65/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
* Score shows the percentage of residents answering "No".
Based on the Ohio Long-Term Care Facility Resident Satisfaction Survey 2025-2026
Do you feel included in life here?
This facility100/100
Are you able to do the activities offered here, if you want?
This facility95/100
Do you like the activities here?
This facility90/100
Do you usually enjoy how you spend your time?
This facility85/100
Do you have enough opportunities to go on outings and special events?
This facility85/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility78/100
Do you spend too much time waiting for things to begin? *
This facility74/100
Do you feel as connected to the outside community as you want to be?
This facility71/100
Do you have something to look forward to most days?
This facility67/100
Are there enjoyable things to do on the weekends, if you want?
This facility58/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
* Score shows the percentage of residents answering "No".
Based on the Ohio Long-Term Care Facility Resident Satisfaction Survey 2025-2026
Do you get enough to eat here?
This facility100/100
Can you ask for different food to be added to the menu?
This facility100/100
Do you like the food here?
This facility79/100
Do you get enough fresh fruits and vegetables here?
This facility75/100
Does the menu change often enough?
This facility72/100
Do you look forward to mealtimes?
This facility70/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Type of Rooms Available
Living Spaces & Floor Plans for Brookdale Westerville
Places of interest near Brookdale Westerville
6377 Cooper Rd, Columbus, OH 43231 — 1.05 miles to nearest hospital (Mount Carmel St. Ann's)
Calculate Travel Distance to Brookdale Westerville
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Compare Assisted Living around Columbus
Info below is compiled from the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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A score out of 100 based on in-person interviews with residents, conducted by an independent third party on behalf of the Ohio Department of Aging. Residents are asked about staff, activities, meals, administration, and overall experience. <em>Source: Ohio Long-Term Care Quality Navigator</em>
|
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
| |
|---|---|---|---|---|---|---|---|---|---|---|
| Bickford of Upper Arlington | AL MC | Columbus (River Ridge) | 75
Facility
75
OH AVG
101
Rank
#193 / 298 | Yes |
48
Facility
48
OH AVG
41
Rank
#163 / 424 | Private Rooms | A+ | Molly Britt | 87
Facility
87
OH AVG
85.3
Rank
#89 / 247 | 19
Facility
19
OH AVG
6
Rank
#232 / 239 |
| Ohio Living Westminster – Thurber | AL IL MC NH SNF | Columbus (Harrison West) | 78
Facility
78
OH AVG
101
Rank
#189 / 298 | Yes |
71
Facility
71
OH AVG
41
Rank
#44 / 424 | Studio / 1 Bed / 2 Bed / 3 Bed | A+ | Caitlin Distel | 83
Facility
83
OH AVG
85.3
Rank
#164 / 247 | 1
Facility
1
OH AVG
6
Rank
#1 / 239 |
| Worthington Christian Village | AL IL NH SNF | Columbus (Olentangy High Bluffs) | 60
Facility
60
OH AVG
101
Rank
#227 / 298 | No |
30
Facility
30
OH AVG
41
Rank
#272 / 424 | Studio / 1 Bed / 2 Bed | A+ | Tara Arnett | 85
Facility
85
OH AVG
85.3
Rank
#125 / 247 | 1
Facility
1
OH AVG
6
Rank
#1 / 239 |
| Ashford on Broad | AL IL RC | Columbus (Whitehall) | 165
Facility
165
OH AVG
101
Rank
#30 / 298 | Yes |
36
Facility
36
OH AVG
41
Rank
#237 / 424 | Studio / 1 Bed | A+ | Donna Moening | - | 11
Facility
11
OH AVG
6
Rank
#199 / 239 |
| Brookdale Westerville | AL MC | Columbus (Northland) | 50
Facility
50
OH AVG
101
Rank
#255 / 298 | Yes |
26
Facility
26
OH AVG
41
Rank
#298 / 424 | Suite | - | Mark Cummings | 82
Facility
82
OH AVG
85.3
Rank
#178 / 247 | 8
Facility
8
OH AVG
6
Rank
#162 / 239 |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other OH assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Programs that may help with care and living costs in Ohio
Brookdale Westerville is in Columbus, Ohio. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.
Assisted Living Waiver (ALW)
Assisted Living Waiver (ALW)
Eligibility
- General
- Adults age 21+ meeting Medicaid financial and care-need requirements who live in an Ohio Department of Aging-certified assisted-living facility.
- OH specifics
- Medicaid assisted-living services require financial and care eligibility; room and board are a separate resident responsibility.
What it provides
- Pays for covered care in an approved assisted-living facility; participants remain responsible for room and board.
VA Aid and Attendance (A&A) and Housebound Benefits
VA Aid and Attendance (A&A) and Housebound Benefits
- Who it is for
- Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
- Income limit
- 2026 · Countable income is compared with the applicable maximum annual pension rate (MAPR), which varies by dependents and benefit category. For a veteran with one dependent and Aid and Attendance, MAPR is $34,488/year.
- Asset limit
- VA pension net-worth ceiling is $163,699 from December 1, 2025 through November 30, 2026. Net worth includes countable assets plus income for VA purposes; exclusions and transfer rules apply.
Eligibility
- General
- Aid and Attendance or Housebound is an increased VA pension rate for eligible veterans or surviving spouses who meet pension and additional care/disability requirements; it is not a stand-alone state benefit.
- OH specifics
- Federal VA pension rules apply nationwide.
What it provides
- Monthly pension is based on the applicable MAPR less countable annual income; divided by 12. Maximum annual veteran Aid and Attendance rates are $29,093 without dependents and $34,488 with one dependent; actual payments may be lower.
PASSPORT Waiver
PASSPORT Waiver
Eligibility
- General
- Adults age 60+ who meet Medicaid financial eligibility and nursing-facility level-of-care requirements and seek care at home.
- OH specifics
- PASSPORT is a Medicaid waiver supporting eligible older Ohioans at home or in community settings instead of nursing facilities.
What it provides
- Assessed home and community-based services; including personal-care assistance; through the PASSPORT Medicaid waiver.
National Family Caregiver Support Program
National Family Caregiver Support Program
- Who it is for
- Family or informal caregivers of an older adult
Eligibility
- General
- Family and informal caregivers seeking support through the state aging network; individual services are assessed through local providers.
What it provides
- Caregiver support through the Ohio aging network and local providers; funded under the National Family Caregiver Support Program.
Medicare Savings Program (MSP)
Medicare Savings Program (MSP)
- Who it is for
- Medicare beneficiaries with limited income who need help with premiums or cost sharing
Eligibility
- General
- Medicare beneficiary; the state determines the applicable Medicare Savings Program. QMB helps with premiums and Medicare cost sharing; SLMB and QI generally help with Part B premiums.
- OH specifics
- QI requires annual application and is funded first-come, first-served with priority for prior recipients. QMB, SLMB and QI confer Part D Extra Help.
What it provides
- QMB pays eligible Part A/Part B premiums and Medicare deductibles and cost sharing; SLMB and QI pay Part B premiums. The exact benefit depends on the approved program.
Home Energy Assistance Program (HEAP)
Home Energy Assistance Program (HEAP)
Eligibility
- General
- Income-eligible households with qualifying home-energy costs; the administering agency applies household-size and program eligibility rules.
- OH specifics
- Administered by the Ohio Department of Job and Family Services effective April 6, 2026.
What it provides
- Federally funded assistance with eligible household energy bills.
Homestead Exemption
Homestead Exemption
- Income limit
- 2026 application · $41,000 in qualifying total 2025 income, subject to grandfathering and special-category exceptions; state and county guidance governs income calculation.
Eligibility
- General
- Qualifying Ohio homeowners age 65+ or with permanent and total disability; the property must be the principal home and applicable income requirements must be met.
- OH specifics
- For tax year 2026 the standard exemption shields up to $29,700 of home value; it is not a $29,700 tax refund.
What it provides
- Tax savings equal the applicable local taxes on exempt home value.

















