Smaller home · May offer a more intimate, personalized care environment.
Brookdale Westerville
Awarded the #1 in Customer Satisfaction, Brookdale Westerville provides an exceptional service for seniors of assisted living and memory care. Brookdale Westerville strives to provide a dedicated approach to enhancing the quality of life for their seniors in need of assistance and memory care; they have provided options that specifically cater to each individual’s needs. They pride themselves on their approach to modern assisted living care that is unparalleled with their remarkable care staff that offer compassionate care with their service.
As a member of the Brookdale Senior Living group, Westerville is guaranteed to provide a resident-centered atmosphere for their seniors, promoting a comfortable and secure living situation for them. Life at Brookdale Westerville is designed to make lives safe and convenient for everyone; with the all-inclusive amenities and services provided by management, seniors are able to live hassle-free.
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Brookdale Westerville – Menu
Download Menu PDFInspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total citations (86% below)
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
| 1 | 7 | This facility has 86% fewer total citations than a typical Ohio assisted living residence (1 vs. OH avg 7).↓ 86% better |
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
Ohio average: 89 / 100
Environment
Ohio average: 95 / 100
Moving in
Ohio average: 92 / 100
Facility culture
Ohio average: 86 / 100
Caregivers
Ohio average: 88 / 100
Spending time
Ohio average: 79 / 100
Meals and dining
Ohio average: 73 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
What does this home offer?
Pets Allowed
Room Sizes: 252 / 288 / 324 / 360 / 372 / 483 sq. ft
Housing Options: Suite
Building Type: Two-story
Care Cost
Transportation Services
Fitness and Recreation
Type of Rooms Available
Living Spaces & Floor Plans for Brookdale Westerville
Places of interest near Brookdale Westerville
6377 Cooper Rd, Columbus, OH 43231 — 1.05 miles to nearest hospital (Mount Carmel St. Ann's)
Calculate Travel Distance to Brookdale Westerville
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Compare Assisted Living around Columbus
Info below is compiled from the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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A score out of 100 based on in-person interviews with residents, conducted by an independent third party on behalf of the Ohio Department of Aging. Residents are asked about staff, activities, meals, administration, and overall experience. <em>Source: Ohio Long-Term Care Quality Navigator</em>
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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|---|---|---|---|---|---|---|---|---|---|---|---|
| Ashford on Broad | AL IL RC | Columbus (Whitehall) | 105
Facility
105
OH AVG
73
Rank
#45 / 258 | Yes |
36
Facility
36
OH AVG
42
Rank
#352 / 602 | Studio / 1 Bed | A+ | - | 92
Facility
92
OH AVG
85.8
Rank
#19 / 190 | 5
Facility
5
OH AVG
2
Rank
#116 / 172 | - |
| Ohio Living Westminster – Thurber | AL IL MC NH SNF | Columbus (Harrison West) | 73
Facility
73
OH AVG
73
Rank
#121 / 258 | Yes |
71
Facility
71
OH AVG
42
Rank
#59 / 602 | Studio / 1 Bed / 2 Bed / 3 Bed | A+ | Caitlin Distel | 83
Facility
83
OH AVG
85.8
Rank
#139 / 190 | 1
Facility
1
OH AVG
2
Rank
#1 / 172 | - |
| Bickford of Upper Arlington | AL MC | Columbus (River Ridge) | 53
Facility
53
OH AVG
73
Rank
#169 / 258 | Yes |
48
Facility
48
OH AVG
42
Rank
#248 / 602 | Private Rooms | A+ | Haley Stroud | 87
Facility
87
OH AVG
85.8
Rank
#63 / 190 | 1
Facility
1
OH AVG
2
Rank
#1 / 172 | - |
| Worthington Christian Village | AL IL NH SNF | Columbus (Olentangy High Bluffs) | 40
Facility
40
OH AVG
73
Rank
#202 / 258 | No |
30
Facility
30
OH AVG
42
Rank
#401 / 602 | Studio / 1 Bed / 2 Bed | A+ | - | 85
Facility
85
OH AVG
85.8
Rank
#102 / 190 | 14
Facility
14
OH AVG
2
Rank
#151 / 172 | 3.5 |
| Brookdale Westerville | AL MC | Columbus (Northland) | 13
Facility
13
OH AVG
73
Rank
#250 / 258 | Yes |
26
Facility
26
OH AVG
42
Rank
#440 / 602 | Suite | - | - | 91
Facility
91
OH AVG
85.8
Rank
#24 / 190 | 1
Facility
1
OH AVG
2
Rank
#1 / 172 | - |
Rank badges are statewide: each community is ranked against every OH community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Ohio
Brookdale Westerville is located in Columbus, Ohio.
Here are the financial assistance programs available to residents in Ohio.
More homes from the same operator
Frequently Asked Questions about Brookdale Westerville
What neighborhood is Brookdale Westerville in?
Brookdale Westerville is in the Northland neighborhood of Columbus.
Is Brookdale Westerville in a walkable area?
Brookdale Westerville has a walk score of 26. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Does Brookdale Westerville have different floorplan options?
Yes — see the floorplan options available at Brookdale Westerville on this page.
Are pets allowed at Brookdale Westerville?
Yes, Brookdale Westerville allows residents to bring their pets.
What is the best email address for Brookdale Westerville?
The team at Brookdale Westerville can be reached at E000824533@BROOKDALE.COM.
How many beds does Brookdale Westerville have?
Brookdale Westerville has 13 beds.
How much does Brookdale Westerville cost per month?
Pricing at Brookdale Westerville starts at $4,035 per month, with rates varying by floorplan and additional care needs.
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