Calyx Living of Durham

Overview of Calyx Living of Durham

Calyx Living of Durham is an 84-bed assisted living community at 4214 Guess Road, Durham, Durham County, North Carolina. It provides assisted living and memory care services, offers respite care, and carries a 3-star state rating tied for 40th of 138 North Carolina facilities. Current occupancy is 39 percent (33 of 84 beds), well below the state average of 76.4 percent. The facility is not currently Medicare or Medicaid certified.

The facility offers lifestyle and activity programming, beauty and wellness services, and resident engagement.

Medication administration, dietary compliance, and dementia care safety gaps characterize Calyx Living’s regulatory record. Over two years and two inspections, the facility averaged 3.5 deficiencies annually, 33 percent better than North Carolina’s 5.2-deficiency benchmark. The July 22, 2025 follow-up and annual survey identified five deficiencies reflecting systemic care coordination failures. All five exit doors accessible to one resident with dementia lacked functioning audible alarms or staff response protocols during daytime hours, creating safety risks for a population at high elopement risk.

Food safety violations included unlabeled, undated, and uncovered items stored in walk-in cooler and freezer, exposing food to contamination. One resident ordered a regular diet with bite-size meats and gravy did not receive the prescribed meal. Two residents did not receive ordered medications: one failed to receive amlodipine tablets (1 administered of 7 expected) and citalopram tablets (1 administered of 7 expected) for blood pressure and depression management; the second did not receive medications for depression and anxiety. The facility lacked a physician’s order documenting a resident’s authorization to self-administer a topical nonsteroidal anti-inflammatory medication.

The February 21, 2023 annual inspection found two deficiencies signaling earlier therapeutic diet and medication deficits. One resident with a physician-ordered no-concentrated-sweets diet had no therapeutic menu in place. Two of five sampled residents did not receive ordered medications: an inhaler for respiratory management and a topical medication for gum inflammation. No complaint investigations appear in the record.

No fines or license suspensions have been imposed.

Family should ask about staff competency and medication administration auditing protocols before placement, particularly regarding dementia care protocols and exit door alarm functionality.

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Facility Direct Line (919) 471-0091