Calyx Living of Wakefield
Assisted Living, Memory Care & Respite Care · Raleigh, NC
Calyx Living of Wakefield
Assisted Living, Memory Care & Respite Care · Raleigh, NC
Overview of Calyx Living of Wakefield
Calyx Living of Wakefield is a thriving community in Raleigh, NC, offering comprehensive assisted living and memory care services. Here, residents enjoy the comfort and convenience of having 24/7 access to a dedicated care team and their services, including daily living assistance, personal care support, and more. Their campus guarantees safety and peace of mind with 24-hour security and a personal pendant alert system available to everyone for faster response during emergencies.
Vibrant life enrichment activities and amenities like game rooms, wellness studios, and relaxing outdoor spaces are available to make residents’ living experience as vibrant and enjoyable as possible. The dining experience here is always delectable with chef-prepared meals cooked using fresh local ingredients. Here, you can receive compassionate care while staying close to everything you love.
88-bed community Rank #126 / 390Bed count — State benchmarkedThis home is ranked 126th out of 390 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 27 / 100 Rank #336 / 572Walk Score — State benchmarkedThis home is ranked 336th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
StatusActive
CountyWake
License NumberHAL-092-232
Staffing
Key information about the people who lead and staff this community.
ContactMary Ann Drummond, Vice President of Operations
Respite Care
Licensed Nurses/CNAs
Specific ProgramsBeauty and Wellbeing, Resident Engagement
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. NC average
0 Worse
No metrics in this bucket.
3 Better
Metrics better than North Carolina average:
• Total inspections (95% below)
• Inspections with deficiencies (100% below)
• Inspection deficiency rate (100% below)
• Total inspections (95% below)
• Inspections with deficiencies (100% below)
• Inspection deficiency rate (100% below)
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 1 | 21 | This facility has 95% fewer total inspections than a typical North Carolina assisted living residence (1 vs. NC avg 21).↓ 95% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 0 | 19 | This facility has 100% fewer inspections with deficiencies than a typical North Carolina assisted living residence (0 vs. NC avg 19).↓ 100% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 0% | 90% | This facility has 90 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (0% vs. NC avg 90%).↓ 90% better |
What does this home offer?
Room Sizes: 361 / 375 / 446 / 482 / 488 sq. ft
Housing Options: Studio / 1 Bed
Building Type: Single-story
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Calyx Living of Wakefield Reviews
Anne Barrows PhD
My friends have a family member at Calyx Living in Wakefield, and after just two weeks, their experience has been deeply concerning. The community opened with high promises but has quickly revealed serious issues in leadership, staffing, and security.Most alarming, there have already been two elopements from the supposedly “secure” memory care unit. That alone should raise serious concerns (NC State Health Department, take note). Staffing shortages are constant, with corporate leadership stepping in to cover shifts because regular staff are leaving at an alarming rate. The turnover is staggering, and with employees underpaid and overworked, many don’t stay long enough to learn their roles properly.Despite the high cost, families are left frustrated and stressed as they watch their loved ones struggle due to poor care and disorganization. To make matters worse, both assisted living and memory care appear to be staffed at the bare minimum state-required ratios, offering little reassurance to residents and their families.If you’re considering Calyx Living in Wakefield, I strongly urge you to speak with current families and employees before making a decision. The reality behind the marketing promises is deeply troubling.What do you like most about living here?
Answer: I had a poor experience
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 2
Are special diets handled well?
Answer: Yes
Is the dining schedule flexible enough to meet your preferences?
Answer: Yes
How do you feel about the level of social interaction available with other residents?
Answer: Yes
How was the units offered in this community?
Answer: Several floorplans
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer: Did not experience
Are there any hidden fees or unexpected charges?
Answer: No
Would you recommend this community to others looking for senior living options?
Answer: No
Is there anything you wish you knew before moving in?
Answer: Staffing ratios, poor leadership
Jovan
Title: Executive Director Experience – Incredible Potential, But Leadership Prevents Real ChangeI served as an Executive Director at Calyx Senior Living, and this review is written after a great deal of reflection. I did not come to this decision lightly.Calyx has beautiful communities and tremendous potential. Unfortunately, the greatest barrier to success is the leadership culture at the top. As an Executive Director, I quickly realized that the ability to create meaningful change is extremely limited. Decisions are centralized, feedback is not welcomed, and initiatives that would improve staff morale, resident satisfaction, and operational stability are often shut down before they have a chance to succeed.The most concerning issue is the consistent pattern of strong department heads and senior leaders leaving the organization. This is not coincidence—it is culture. Talented, passionate professionals come in wanting to make a difference, only to discover that they are not empowered to lead, innovate, or feel supported. Over time, the environment becomes discouraging and unsustainable.Communication from upper leadership frequently feels dismissive and condescending, and collaboration is often replaced by top-down directives. This creates a workplace where employees feel undervalued and unappreciated, which inevitably impacts the quality of the environment for both residents and families.I personally made significant sacrifices for the company, including canceling personal plans and vacations at leadership’s request, often at my own financial loss. Despite this level of commitment, appreciation and recognition were notably absent. Over time, the imbalance between expectations and support becomes very clear.Families and staff both want stability, transparency, and leadership that listens. Unfortunately, the disconnect between corporate leadership and community-level reality makes it extremely difficult to provide the level of care and culture that exist!What do you like most about living here?
Answer: The staff
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 3
Are special diets handled well?
Answer: Yes
Is the dining schedule flexible enough to meet your preferences?
Answer: Yes
How do you feel about the level of social interaction available with other residents?
Answer: Not enough to keep people happy!
How was the units offered in this community?
Answer: Overpriced
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer: So so
Are there any hidden fees or unexpected charges?
Answer: Many they don’t offer prices
Would you recommend this community to others looking for senior living options?
Answer: I wouldn’t recommend
Is there anything you wish you knew before moving in?
Answer: Get to know upper management! They only care about one thing
Laura B Bacon
I would never recommend this facility, which is a shame. It could be the best in the area. It is more expensive than other options, but the care level was extremely disappointng. The facilities are beautiful, but it is incredibly understaffed. On weekends, it is a virtual ghost town. I would find my mother stuck in bed for hours after pushing and pushing her call button. Overall a very traumatic experience for her and our family. To be fair, many of the staff were very kind and giving, but the good ones lasted about 30 - 60 days. The pay is terrible at $13.50 and hour. They can get $17 at Target. We paid top dollar for a high level of care and got minimal care.What do you like most about living here?
Answer: The facilities are attractive.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 3
Are special diets handled well?
Answer: Yes
Is the dining schedule flexible enough to meet your preferences?
Answer: No
How do you feel about the level of social interaction available with other residents?
Answer: My mother was pretty much blind and there were few opporutnities for her to interact.
How was the units offered in this community?
Answer: Tours
Do you feel safe living in this community?
Answer: Yes
How well do you think the community handles emergencies or unexpected events?
Answer: Not sure.
Are there any hidden fees or unexpected charges?
Answer: Yes. We just had to pay.
Would you recommend this community to others looking for senior living options?
Answer: NO
Is there anything you wish you knew before moving in?
Answer: Just a very disappointing experience all around for our family, and miserable for our mother. I'm so sorry we put her here for her last few months.
Places of interest near Calyx Living of Wakefield
11555 Common Oaks Dr, Raleigh, NC 27614
Calculate Travel Distance to Calyx Living of Wakefield
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Compare Assisted Living around Raleigh
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| Sunrise at North Hills | AL HC MC | Raleigh (North Raleigh) | 160
Facility
160
NC AVG
72
Rank
#9 / 390 | Yes |
68
Facility
68
NC AVG
33
Rank
#35 / 572 | - | A- | 97.50/200
Facility
97.50/200
NC AVG
92.2
Rank
#185 / 322 | 21 | 71.4%
Facility
71.4%
NC AVG
76.2%
Rank
#97 / 335 | Studio / 1 Bed / 2 Bed | |
| Morningside of Raleigh | AL MC | Raleigh (University Park) | 110
Facility
110
NC AVG
72
Rank
#62 / 390 | Yes |
44
Facility
44
NC AVG
33
Rank
#199 / 572 |
33.6%
Facility
33.6%
NC AVG
69.9%
Rank
#219 / 246 | A+ | 103.50/200
Facility
103.50/200
NC AVG
92.2
Rank
#31 / 322 | 32 | 84.4%
Facility
84.4%
NC AVG
76.2%
Rank
#242 / 335 | Studio / Suite / 1 Bed | |
| Sunrise of Raleigh | AL MC | Raleigh (Northwest Raleigh) | 100
Facility
100
NC AVG
72
Rank
#79 / 390 | Yes |
49
Facility
49
NC AVG
33
Rank
#161 / 572 | - | A- | 77.50/200
Facility
77.50/200
NC AVG
92.2
Rank
#297 / 322 | 24 | 79.2%
Facility
79.2%
NC AVG
76.2%
Rank
#161 / 335 | Studio / 2 Bed | |
| Calyx Living of Wakefield | AL MC RC | Raleigh (North Raleigh) | 88
Facility
88
NC AVG
72
Rank
#126 / 390 | No |
27
Facility
27
NC AVG
33
Rank
#336 / 572 | - | - | 104.50/200
Facility
104.50/200
NC AVG
92.2
Rank
#20 / 322 | 1 | 0%
Facility
0%
NC AVG
76.2%
Rank
#1 / 335 | Studio / 1 Bed | |
| Brookdale Wake Forest | AL MC | Wake Forest | 70
Facility
70
NC AVG
72
Rank
#186 / 390 | Yes |
54
Facility
54
NC AVG
33
Rank
#124 / 572 |
52.9%
Facility
52.9%
NC AVG
69.9%
Rank
#190 / 246 | A+ | 94.50/200
Facility
94.50/200
NC AVG
92.2
Rank
#225 / 322 | 21 | 85.7%
Facility
85.7%
NC AVG
76.2%
Rank
#257 / 335 | Studio / 1 Bed / 2 Bed |
Financial Assistance for
Assisted Living in North Carolina
Calyx Living of Wakefield is located in Raleigh, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Frequently Asked Questions about Calyx Living of Wakefield
What neighborhood is Calyx Living of Wakefield in?
Calyx Living of Wakefield is in the North Raleigh neighborhood of Raleigh.
Is Calyx Living of Wakefield in a walkable area?
Calyx Living of Wakefield has a walk score of 27. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Calyx Living of Wakefield?
According to NC state health department records, Calyx Living of Wakefield's license number is HAL-092-232.
How many beds does Calyx Living of Wakefield have?
Calyx Living of Wakefield has 88 beds.
Are there photos of Calyx Living of Wakefield?
Yes — there are 5 photos of Calyx Living of Wakefield in the photo gallery on this page.
What is the address of Calyx Living of Wakefield?
Calyx Living of Wakefield is located at 11555 Common Oaks Dr, Raleigh, NC 27614.
What is the phone number of Calyx Living of Wakefield?
(919) 746-0333 will put you in contact with the team at Calyx Living of Wakefield.
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