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Carlton Plaza of San Leandro
Assisted Living, Independent Living, Memory Care & Residential Care · San Leandro, CA
Carlton Plaza of San Leandro Carlton Plaza of San Leandro, assisted living — Woman playing harp for another seated resident

Carlton Plaza of San Leandro

Assisted Living, Independent Living, Memory Care & Residential Care · San Leandro, CA
1000 East 14Th Street, San Leandro, CA 94577 View map Calculator: See prices in your area
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Overview of Carlton Plaza of San Leandro

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Licensed since 1999, Carlton Plaza of San Leandro is a 199-bed senior living community in San Leandro, California, under administrator Angela Boucher-Turin. Prices start at $4,795 monthly. The community operated by Carlton Senior Living, LLC, offers independent living, assisted living, and memory care to residents in Alameda County.

The inspection record is below California average. Since 2021, the facility has logged 23 total citations, 130 percent above California’s average of 10, with 21 complaint visits over the same period against a state average of 13. Citations per routine inspection run 0.7, well below California’s 3.3 average, meaning the citation volume is driven by complaint activity rather than standard inspections. No serious citations are on record. The latest inspection was April 2026

Respite stays are available. Amenities contain restaurant-style dining, scheduled transportation, a robust events calendar, and a pet-friendly environment.

An established, amenity-rich setting near San Leandro’s services, Carlton Plaza suits older adults seeking a large, full-continuum community in East Bay, especially those needing independent or assisted living.

Facility Direct Line (800) 227-5866
Facility Direct Line (800) 227-5866 sanleandro-info@carltonseniorliving.com
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Capacity and availability

Residents per day
149
Bed community size
199-bed community Rank #166 / 1645Bed count — State benchmarkedThis home is ranked 166th out of 1,645 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
26 years in operation Rank #247 / 1507Years in operation — State benchmarkedThis home is ranked 247th out of 1,507 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 59 / 100 Rank #1086 / 2057Walk Score — State benchmarkedThis home is ranked 1086th out of 2,057 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
75%
Rank #815 / 1452Occupancy rate — State benchmarkedThis home is ranked 815th out of 1,452 homes we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1452. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the California average: 72.8%
Occupied beds
149 / 199
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceSeptember 2, 1999
CountyAlameda
RCFE Number015600341

Ownership & Operating Entity

Carlton Plaza of San Leandro is legally operated by Carlton Senior Living, LLC, and administered by Angela Boucher-Turin.

Safety & Compliance

Emergency Systems24-hour staffing and emergency call system.

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Specific ProgramsConvenient Transportation, Around-the-Clock Safety, Chore-Free Living, Events & Entertainment, Healthy and Delicious Dining, Health & Wellness, Pet-Loving, State-of-the-Art Technology

Pricing & Financial Information

Starting Price$4,795 per month

Contact Carlton Plaza of San Leandro

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. CA average 2 Worse Metrics worse than California average:
• Total citations (50% above)
• Moderate citations (Type B) (325% above) 2 Better Metrics better than California average:
• Serious citations (Type A) (67% below)
• Citations per inspection (88% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1812 This facility has 50% more total citations than a typical California assisted living residence (18 vs. CA avg 12).↑ 50% worse
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 13 This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #478 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 478th out of 1,433 homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 174 This facility has 325% more moderate citations (type b) than a typical California assisted living residence (17 vs. CA avg 4).↑ 325% worse
Citations per inspection Info Average citations per inspection. 0.54 This facility has 88% fewer citations per inspection than a typical California assisted living residence (0.5 vs. CA avg 4).↓ 88% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 3316 This facility has had 106% more total inspections than the California average (33 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 106% more
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 2113 This facility has had 62% more complaint visits than the California average (21 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 62% more Rank #1142 / 1387 Complaint visits — State benchmarked This home is ranked 1142nd out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 87 This facility has had 14% more other visits than the California average (8 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 14% more
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Places of interest near Carlton Plaza of San Leandro

Address 0.2 miles from city center Info Estimated distance in miles from San Leandro's city center to Carlton Plaza of San Leandro's address, calculated via Google Maps.

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Compare Assisted Living around San Leandro

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Carlton Plaza of San Leandro
AL
IL
MC
RESC
San Leandro
199
Facility 199
CA AVG 103
Rank #166 / 1,645
Yes
59
Facility 59
CA AVG 58
Rank #1,086 / 2,057
33
21
Facility 21
CA AVG 13
Rank #1,142 / 1,387
1
Facility 1
CA AVG 3
Rank #478 / 1,433
26
Facility 26
CA AVG 13
Rank #247 / 1,507
74.9%
Facility 74.9%
CA AVG 75.9%
Rank #815 / 1,452
Carlton Senior Living, LLC-
Marymount Villa
AL
HOS
IL
MC
RC
San Leandro (Old San Leandro)
99
Facility 99
CA AVG 103
Rank #724 / 1,645
No
95
Facility 95
CA AVG 58
Rank #66 / 2,057
58
34
Facility 34
CA AVG 13
Rank #1,281 / 1,387
7
Facility 7
CA AVG 3
Rank #1,203 / 1,433
21
Facility 21
CA AVG 13
Rank #361 / 1,507
94.9%
Facility 94.9%
CA AVG 75.9%
Rank #225 / 1,452
Marymount Villa, LLC1 Bed / 2 Bed
Rosegate
AL
San Leandro
40
Facility 40
CA AVG 103
Rank #1,199 / 1,645
No
30
Facility 30
CA AVG 58
Rank #1,718 / 2,057
18
5
Facility 5
CA AVG 13
Rank #589 / 1,387
12
Facility 12
CA AVG 3
Rank #1,327 / 1,433
29
Facility 29
CA AVG 13
Rank #143 / 1,507
92.5%
Facility 92.5%
CA AVG 75.9%
Rank #282 / 1,452
Kati Knox & Associates, Inc. And Rosemont Gardens, Inc-
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Financial Assistance for
Assisted Living in California

Carlton Plaza of San Leandro is located in San Leandro, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Carlton Plaza of San Leandro

Who is the owner of Carlton Plaza of San Leandro?

Carlton Plaza of San Leandro is legally operated by Carlton Senior Living, LLC, and administered by Angela Boucher-Turin.

Is Carlton Plaza of San Leandro in a walkable area?

Carlton Plaza of San Leandro has a walk score of 59. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Carlton Plaza of San Leandro?

Carlton Plaza of San Leandro's occupancy is 75%.

How long has Carlton Plaza of San Leandro been in business?

Carlton Plaza of San Leandro has been operating for approximately 26 years, based on available licensing and registration records.

Are pets allowed at Carlton Plaza of San Leandro?

Yes, Carlton Plaza of San Leandro allows residents to bring their pets.

Who is the administrator of Carlton Plaza of San Leandro?

Angela Boucher-Turin is the administrator of Carlton Plaza of San Leandro.

How many beds does Carlton Plaza of San Leandro have?

Carlton Plaza of San Leandro has 199 beds.

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