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Carlton Plaza of San Leandro
Resident playing harp outdoors for engaged audience Carlton Senior Living Elk Grove, assisted living in Elk Grove, CA — Sunrise over a scenic hillside landscape Carlton Senior Living Elk Grove, assisted living in Elk Grove, CA — Scenic sunset view over hills and valleys Resident playing harp for another resident outdoors

Carlton Plaza of San Leandro

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Overview of Carlton Plaza of San Leandro

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Licensed since 1999, Carlton Plaza of San Leandro is a 199-bed senior living community in San Leandro, California, under administrator Angela Boucher-Turin. Prices start at $4,795 monthly. The community operated by Carlton Senior Living, LLC, offers independent living, assisted living, and memory care to residents in Alameda County.

The inspection record is below California average. Since 2021, the facility has logged 23 total citations, 130 percent above California’s average of 10, with 21 complaint visits over the same period against a state average of 13. Citations per routine inspection run 0.7, well below California’s 3.3 average, meaning the citation volume is driven by complaint activity rather than standard inspections. No serious citations are on record. The latest inspection was April 2026

Respite stays are available. Amenities contain restaurant-style dining, scheduled transportation, a robust events calendar, and a pet-friendly environment.

An established, amenity-rich setting near San Leandro’s services, Carlton Plaza suits older adults seeking a large, full-continuum community in East Bay, especially those needing independent or assisted living.

Facility Direct Line (800) 227-5866
Facility Direct Line (800) 227-5866 sanleandro-info@carltonseniorliving.com
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Bed community size
199-bed community Rank #166 / 1657Bed count — State benchmarkedThis home is ranked 166th out of 1657 homes in California. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
26 years in operation Rank #205 / 1487Years in operation — State benchmarkedThis home is ranked 205th out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 59 / 100 Rank #1088 / 2092Walk Score — State benchmarkedThis home is ranked 1088th out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
75%
Rank #834 / 1537Occupancy rate — State benchmarkedThis home is ranked 834th out of 1537 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1537. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the California average: 72.8%
Occupied beds
149 / 199
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceSeptember 2, 1999
CountyAlameda
RCFE Number015600341

Ownership & Operating Entity

Carlton Plaza of San Leandro is legally operated by Carlton Senior Living, Llc, and administered by Angela Boucher-Turin.

Safety & Compliance

Emergency Systems24-hour staffing and emergency call system.

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

Pets Allowed
HousekeepingYes

Amenities & Lifestyle

Specific ProgramsConvenient Transportation, Around-the-Clock Safety, Chore-Free Living, Events & Entertainment, Healthy and Delicious Dining, Health & Wellness, Pet-Loving, State-of-the-Art Technology

Pricing & Financial Information

Starting Price$4,795 per month

Dining & Nutrition

Food DescriptionExquisite restaurant-style dining.

Contact Carlton Plaza of San Leandro

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data 23 citations 33 total visits 21 complaint visits 4 official inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.

14 points below the California average for assisted living residences (81/100)

Rank #1156 / 1401 in California Inspection Score — State benchmarked This home is ranked 1156th out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 67 out of 100. Letter grade D+. 14 points below the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 5 Worse Metrics worse than California average:
• Total citations (130% above)
• Citations per year (130% above)
• Total visits (106% above)
• Complaint visits (62% above)
• Other visits (14% above) 1 At Avg Metrics at California average:
• Official inspections (at CA avg) 1 Better Metrics better than California average:
• Citations per inspection (79% below)
Latest Inspection April 29, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 2310 This facility has 130% more total citations than a typical California assisted living residence (23 vs. CA avg 10).↑ 130% worse
Citations per year Info Average citations per year since 2021. 4.62 This facility has 130% more citations per year than a typical California assisted living residence (4.6 vs. CA avg 2).↑ 130% worse
Citations per inspection Info Average citations per inspection. 0.73.3 This facility has 79% fewer citations per inspection than a typical California assisted living residence (0.7 vs. CA avg 3.3).↓ 79% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 3316 This facility has 106% more total visits than a typical California assisted living residence (33 vs. CA avg 16).↑ 106% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 2113 This facility has 62% more complaint visits than a typical California assisted living residence (21 vs. CA avg 13).↑ 62% worse Rank #1147 / 1397 Complaint visits — State benchmarked This home is ranked 1147th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 87 This facility has 14% more other visits than a typical California assisted living residence (8 vs. CA avg 7).↑ 14% worse
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Show Inspection Reports

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Frequently Asked Questions about Carlton Plaza of San Leandro

Who is the owner of Carlton Plaza of San Leandro?

The legal owner and operator of Carlton Plaza of San Leandro is Carlton Senior Living, Llc.

Is Carlton Plaza of San Leandro in a walkable area?

Carlton Plaza of San Leandro has a walk score of 59. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Carlton Plaza of San Leandro?

Carlton Plaza of San Leandro's occupancy is 75%.

Who is the administrator of Carlton Plaza of San Leandro?

Angela Boucher-Turin is the administrator of Carlton Plaza of San Leandro.

How many beds does Carlton Plaza of San Leandro have?

Carlton Plaza of San Leandro has 199 beds.

Has Carlton Plaza of San Leandro had any recent citations?

Carlton Plaza of San Leandro has had 23 recently reported citations.

Are there photos of Carlton Plaza of San Leandro?

Yes — there are 4 photos of Carlton Plaza of San Leandro in the photo gallery on this page.

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