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Carlton Plaza of San Leandro
Assisted Living, Independent Living, Memory Care & Residential Care · California, CA
Resident playing harp outdoors for engaged audience Carlton Senior Living Elk Grove, assisted living in Elk Grove, CA — Sunrise over a scenic hillside landscape Carlton Senior Living Elk Grove, assisted living in Elk Grove, CA — Scenic sunset view over hills and valleys Resident playing harp for another resident outdoors

Carlton Plaza of San Leandro

Assisted Living, Independent Living, Memory Care & Residential Care · California, CA
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Overview of Carlton Plaza of San Leandro

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Licensed since 1999, Carlton Plaza of San Leandro is a 199-bed senior living community in San Leandro, California, under administrator Angela Boucher-Turin. Prices start at $4,795 monthly. The community operated by Carlton Senior Living, LLC, offers independent living, assisted living, and memory care to residents in Alameda County.

The inspection record is below California average. Since 2021, the facility has logged 23 total citations, 130 percent above California’s average of 10, with 21 complaint visits over the same period against a state average of 13. Citations per routine inspection run 0.7, well below California’s 3.3 average, meaning the citation volume is driven by complaint activity rather than standard inspections. No serious citations are on record. The latest inspection was April 2026

Respite stays are available. Amenities contain restaurant-style dining, scheduled transportation, a robust events calendar, and a pet-friendly environment.

An established, amenity-rich setting near San Leandro’s services, Carlton Plaza suits older adults seeking a large, full-continuum community in East Bay, especially those needing independent or assisted living.

Facility Direct Line (800) 227-5866
Facility Direct Line (800) 227-5866 sanleandro-info@carltonseniorliving.com
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Bed community size
199-bed community Rank #167 / 1644Bed count — State benchmarkedThis home is ranked 167th out of 1644 homes in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
26 years in operation Rank #217 / 1497Years in operation — State benchmarkedThis home is ranked 217th out of 1497 homes in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 59 / 100 Rank #1086 / 2087Walk Score — State benchmarkedThis home is ranked 1086th out of 2087 homes in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
75%
Rank #815 / 1492Occupancy rate — State benchmarkedThis home is ranked 815th out of 1492 homes in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1492. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the California average: 72.8%
Occupied beds
149 / 199
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceSeptember 2, 1999
CountyAlameda
RCFE Number015600341

Ownership & Operating Entity

Carlton Plaza of San Leandro is legally operated by Carlton Senior Living, LLC, and administered by Angela Boucher-Turin.

Safety & Compliance

Emergency Systems24-hour staffing and emergency call system.

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Specific ProgramsConvenient Transportation, Around-the-Clock Safety, Chore-Free Living, Events & Entertainment, Healthy and Delicious Dining, Health & Wellness, Pet-Loving, State-of-the-Art Technology

Pricing & Financial Information

Starting Price$4,795 per month

Contact Carlton Plaza of San Leandro

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data 23 citations 33 total visits 21 complaint visits 4 official inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

14 points below the California average for assisted living residences (81/100)

Rank #1156 / 1400 in California Inspection Score — State benchmarked This home is ranked 1156th out of 1400 homes in California for inspection score. Shows this facility's inspection score compared to the California average among 1400 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 67 out of 100. Letter grade D+. 14 points below the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 4 Worse Metrics worse than California average:
• Total citations (130% above)
• Total visits (106% above)
• Complaint visits (62% above)
• Other visits (14% above) 1 At Avg Metrics at California average:
• Official inspections (at CA avg) 1 Better Metrics better than California average:
• Citations per inspection (79% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 2310 This facility has 130% more total citations than a typical California assisted living residence (23 vs. CA avg 10).↑ 130% worse
Citations per inspection Info Average citations per inspection. 0.73.3 This facility has 79% fewer citations per inspection than a typical California assisted living residence (0.7 vs. CA avg 3.3).↓ 79% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 3316 This facility has 106% more total visits than a typical California assisted living residence (33 vs. CA avg 16).↑ 106% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 2113 This facility has 62% more complaint visits than a typical California assisted living residence (21 vs. CA avg 13).↑ 62% worse Rank #1141 / 1386 Complaint visits — State benchmarked This home is ranked 1141st out of 1386 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1386 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 87 This facility has 14% more other visits than a typical California assisted living residence (8 vs. CA avg 7).↑ 14% worse
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

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Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

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Harrison Villa of Mt. San Antonio Gardens
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45
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94
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5
3
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0
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33
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 84.0% -Congregational Homes, IncorporatedStudio
Carlton Plaza of San Leandro
AL
IL
MC
RESC
-
199
Facility 199
CA AVG 104
Rank #167 / 1644
Yes
59
Facility 59
CA AVG 57
Rank #1086 / 2087
67
Facility 67
CA AVG 81
Rank #1156 / 1400
4
21
Facility 21
CA AVG 13
Rank #1141 / 1386
-
26
Facility 26
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 74.9% -Carlton Senior Living, LLC-
Canterbury Woods
AL
IL
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Pacific Grove
190
Facility 190
CA AVG 104
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Yes
81
Facility 81
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91
Facility 91
CA AVG 81
Rank #355 / 1400
4
2
Facility 2
CA AVG 13
Rank #325 / 1386
1
Facility 1
CA AVG 3
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42
Facility 42
CA AVG 13
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 72.6% A+Front Porch Communities And Services1 Bed / 2 Bed
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IL
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54
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90
Facility 90
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94
Facility 94
CA AVG 81
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4
0
Facility 0
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11
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Frequently Asked Questions about Carlton Plaza of San Leandro

Who is the owner of Carlton Plaza of San Leandro?

Carlton Plaza of San Leandro is legally operated by Carlton Senior Living, LLC, and administered by Angela Boucher-Turin.

Is Carlton Plaza of San Leandro in a walkable area?

Carlton Plaza of San Leandro has a walk score of 59. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Carlton Plaza of San Leandro?

Carlton Plaza of San Leandro's occupancy is 75%.

How long has Carlton Plaza of San Leandro been in business?

Carlton Plaza of San Leandro has been operating for approximately 26 years, based on available licensing and registration records.

Are pets allowed at Carlton Plaza of San Leandro?

Yes, Carlton Plaza of San Leandro allows residents to bring their pets.

Who is the administrator of Carlton Plaza of San Leandro?

Angela Boucher-Turin is the administrator of Carlton Plaza of San Leandro.

How many beds does Carlton Plaza of San Leandro have?

Carlton Plaza of San Leandro has 199 beds.

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