Cleveland House
Cleveland House
Cleveland House accepts Medicaid.
Overview of Cleveland House
At 950 Hardin Drive in Shelby, Cleveland House sits in Cleveland County on a stretch of North Carolina that residents can actually navigate without a car. The Walk Score runs 73, solidly in “very walkable” range, so a short walk covers most daily errands. The community itself holds 72 beds and operates as an assisted living home with staff on site around the clock.
Daily support runs through the building in a few concrete ways. Secured living and 24/7 dedicated caregivers cover supervision needs, while assistance with daily tasks handles the routine work of getting through a day. Therapy, pharmacy, and provider services all operate on site, cutting down on the number of outside appointments a resident or family has to manage.
The common spaces lean toward keeping people occupied and fed well. Restaurant-style dining anchors the food side, and residents have a library, an entertainment room, and an outdoor common area to move between. Housekeeping, maintenance, and transportation services round out daily life.
Cleveland House accepts Medicaid, which matters for families planning around long-term costs rather than paying entirely out of pocket. Regulatory review of the community has spanned several areas over the years, among them medication management, infection prevention and control, fire-safety systems, care planning and documentation, resident rights, housekeeping standards, and fall prevention. Taken as a whole, Cleveland House functions as a walkable, staffed residential option for older adults who need daily hands-on support and want medical services close at hand rather than spread across separate trips.
72-bed community Rank #176 / 387Bed count — State benchmarkedThis home is ranked 176th out of 387 homes we track in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 73 / 100 Rank #21 / 536Walk Score — State benchmarkedThis home is ranked 21st out of 536 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
StatusActive
CountyCleveland
License NumberHAL-023-045
Accept Medicaid
24-Hour Staffing
Secured Living
Pets not allowed
Housekeeping
Transportation
Dining
Library
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2015 · 11 years of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
60 deficiencies
29 inspections
0 penalties
24 inspections with deficiencies
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2015 vs. North Carolina state average
Overall vs. NC average
2 Worse
Metrics worse than North Carolina average:
• Total deficiencies (30% above)
• Inspections with deficiencies (26% above) 1 Better Metrics better than North Carolina average:
• Inspection deficiency rate (8% below)
• Total deficiencies (30% above)
• Inspections with deficiencies (26% above) 1 Better Metrics better than North Carolina average:
• Inspection deficiency rate (8% below)
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 60 | 46 | This facility has 30% more total deficiencies than a typical North Carolina assisted living residence (60 vs. NC avg 46).↑ 30% worse |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 29 | 21 | This facility has had 38% more total inspections than the North Carolina average (29 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↑ 38% more |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 24 | 19 | This facility has 26% more inspections with deficiencies than a typical North Carolina assisted living residence (24 vs. NC avg 19).↑ 26% worse |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 83% | 90% | This facility has 7 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (83% vs. NC avg 90%).↓ 7% better |
Places of interest near Cleveland House
0.0 miles from city center
Estimated distance in miles from Shelby's city center to Cleveland House's address, calculated via Google Maps.
Calculate Travel Distance to Cleveland House
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Compare Assisted Living around the area
Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
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DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Hillside Nursing & Rehab | AL NH SNF | Wake Forest | 130
Facility
130
NC AVG
72
Rank
#23 / 387 | No |
19
Facility
19
NC AVG
36
Rank
#384 / 536 | 88.3% | - | - | - | 3 | 33%
Facility
33%
NC AVG
76.2%
Rank
#12 / 333 | Private Rooms |
| Brookdale Carriage Club Providence | AL IL MC NH SNF | Charlotte (Olde Providence North) | 77
Facility
77
NC AVG
72
Rank
#165 / 387 | Yes |
12
Facility
12
NC AVG
36
Rank
#440 / 536 | - | A+ | 98.75/200
Facility
98.75/200
NC AVG
92.2
Rank
#167 / 321 | 15 | 80%
Facility
80%
NC AVG
76.2%
Rank
#177 / 333 | Studio / 1 Bed / 2 Bed | |
| Cleveland House | AL | Shelby | 72
Facility
72
NC AVG
72
Rank
#176 / 387 | No |
73
Facility
73
NC AVG
36
Rank
#21 / 536 | - | - | 82.50/200
Facility
82.50/200
NC AVG
92.2
Rank
#290 / 321 | 29 | 83%
Facility
83%
NC AVG
76.2%
Rank
#218 / 333 | - | |
| Glenaire | AL NH IL | Cary | 71
Facility
71
NC AVG
72
Rank
#182 / 387 | No |
25
Facility
25
NC AVG
36
Rank
#346 / 536 | 91.7% | A+ | - | - | 3 | 33%
Facility
33%
NC AVG
76.2%
Rank
#12 / 333 | - |
| Carol Woods | AL IL NH SNF | Chapel Hill (Carol Woods) | 30
Facility
30
NC AVG
72
Rank
#326 / 387 | Yes |
13
Facility
13
NC AVG
36
Rank
#432 / 536 | 93.0% | - | - | - | 3 | 67%
Facility
67%
NC AVG
76.2%
Rank
#65 / 333 | Studio / 1 Bed / 2 Bed |
Frequently Asked Questions about Cleveland House
Is Cleveland House in a walkable area?
Cleveland House has a walk score of 73. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Cleveland House?
According to NC state health department records, Cleveland House's license number is HAL-023-045.
Are pets allowed at Cleveland House?
No, Cleveland House has a no-pet policy.
How many beds does Cleveland House have?
Cleveland House has 72 beds.
Has Cleveland House had any deficiencies?
Cleveland House has had 60 reported deficiencies since 2015 according to records from NC Dept. of Health and Human Services (NCDHHS).
Are there photos of Cleveland House?
Yes — there is 1 photo of Cleveland House in the photo gallery on this page.
What is the address of Cleveland House?
Cleveland House is located at 950 Hardin Drive Shelby, Nc 28150, Shelby, NC 28150.
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