Continuing Care at Highland Springs
Under owner Matthew Neville, Continuing Care at Highland Springs is a small nursing home on Frankford Road in Dallas. It accepts Medicare, Medicaid, and private pay, giving families many ways to fund short-term rehabilitation and ongoing nursing care. With a 97 percent occupancy rate, the 44-bed community operated by Highland Springs, Inc., tends to run nearly full. The average stay is around 127 days. This denotes a mix of rehabilitation occupants and those requiring longer-term skilled nursing care.
Substantial is daily nursing support, averaging 5 hours 16 minutes of total nursing care per resident day. This includes registered nurses adding roughly 1 hour 3 minutes daily, nurse aides providing 2 hours 29 minutes, and licensed practical nurses or vocational nurses contributing 40 minutes. That level of attentive support is beneficial for people healing from hospital stays or managing complex medical needs. The facility offers rehabilitation services alongside general nursing care, making it well-positioned for post-acute patients needing therapy during recovery. The immediate neighborhood has a Walk Score of 60, so some errands are walkable, though most trips need a brief drive. The location is reasonably accessible for visiting families. Daily amenities span fitness facilities, aquatic spaces, and scenic walking trails, supporting activity and wellness for occupants.
Inspections have centered on building and environmental compliance, specifically fire safety systems, electrical standards, and secured outdoor areas. These are vital infrastructure and safety matters that families can ask about when touring.
About this community
Continuing Care at Highland Springs is legally operated by Highland Springs, Inc.
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Texas state average• Total citations (83% above)
• Health citations (200% above)
• Citations per year (87% above)
• Inspections with citations (100% above) 1 Better Metrics better than Texas average:
• Life safety citations (17% below)
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
| 11 | 6 | This facility has 83% more total citations than a typical Texas assisted living residence (11 vs. TX avg 6).↑ 83% worse |
|
Health citations
| 6 | 2 | This facility has 200% more health citations than a typical Texas assisted living residence (6 vs. TX avg 2).↑ 200% worse |
|
Life safety citations
| 5 | 6 | This facility has 17% fewer life safety citations than a typical Texas assisted living residence (5 vs. TX avg 6).↓ 17% better |
|
Citations per year
| 2.8 | 1.5 | This facility has 87% more citations per year than a typical Texas assisted living residence (2.8 vs. TX avg 1.5).↑ 87% worse |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
| 2 | 1 | This facility has 100% more inspections with citations than a typical Texas assisted living residence (2 vs. TX avg 1).↑ 100% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- August 9, 2022 inspection found six life safety deficiencies, including failure to provide smoke compartmentation, protect cooking operations, and meet electrical system standards.
- The facility lacked approved outdoor areas for segregated units and proper locking devices on multiple occasions.
- No complaints or enforcement actions were reported despite multiple life safety code violations.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Short-stay resident measures
Places of interest near Continuing Care at Highland Springs
7910 Frankford Road, Dallas, TX 75252
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The information below is reported by the Texas Health and Human Services Commission.
| Christian Care Communities and Services – Mesquite | AL IL MC NH RC SNF | Mesquite | 180 | No | 31 | 52 | - | - | 10
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TX AVG
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| The Legacy Midtown Park | AL HOS IL MC NH SNF | Dallas (Vickery Meadow) | 98 | Yes | 45 | 5 | - | The Legacy Midtown Park, Inc | 1
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| Ventana by Buckner | AL IL MC RC | Dallas (Park Cities) | 72 | Yes | 77 | 6 | - | Buckner Senior Living, Inc | 4
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4
TX AVG
6
Rank
#245 / 823 | 2 | 2 | Studio / 1 Bed / 2 Bed / 3 Bed |
| The Forum at Park Lane | AL IL | Dallas (North Dallas) | 65 | Yes | 63 | 7 | A+ | Snh Longhorn Tenant LLC | 3
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TX AVG
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#318 / 823 | 2 | 1 | Studio / 1 Bed / 2 Bed |
| Continuing Care at Highland Springs | AL IL MC | Dallas (Far North Dallas) | 44 | No | 60 | - | - | Highland Springs, Inc | 11
Facility
11
TX AVG
6
Rank
#708 / 823 | 6 | 5 | - |
Financial Assistance for
Assisted Living in Texas
Continuing Care at Highland Springs is located in DALLAS, Texas.
Here are the financial assistance programs available to residents in Texas.
Frequently Asked Questions about Continuing Care at Highland Springs
What neighborhood is Continuing Care at Highland Springs in?
Continuing Care at Highland Springs is in the Far North Dallas neighborhood of DALLAS.
Who is the owner of Continuing Care at Highland Springs?
Continuing Care at Highland Springs is legally operated by Highland Springs, Inc.
Is Continuing Care at Highland Springs in a walkable area?
Continuing Care at Highland Springs has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
How many beds does Continuing Care at Highland Springs have?
Continuing Care at Highland Springs has 44 beds.
Has Continuing Care at Highland Springs had any citations?
Continuing Care at Highland Springs has had 11 reported citations since 2022 according to records from Texas Health and Human Services (HHSC).
Are there photos of Continuing Care at Highland Springs?
Yes — there are 7 photos of Continuing Care at Highland Springs in the photo gallery on this page.
What is the address of Continuing Care at Highland Springs?
Continuing Care at Highland Springs is located at 7910 Frankford Road, Dallas, TX 75252.
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