Continuing Care at Highland Springs
Assisted Living, Independent Living & Memory Care · Dallas, TX

Continuing Care at Highland Springs

Assisted Living, Independent Living & Memory Care · Dallas, TX
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Continuing Care at Highland Springs accepts Medicaid and Medicare.

Overview of Continuing Care at Highland Springs

Under owner Matthew Neville, Continuing Care at Highland Springs is a small nursing home on Frankford Road in Dallas. It accepts Medicare, Medicaid, and private pay, giving families many ways to fund short-term rehabilitation and ongoing nursing care. With a 97 percent occupancy rate, the 44-bed community operated by Highland Springs, Inc., tends to run nearly full. The average stay is around 127 days. This denotes a mix of rehabilitation occupants and those requiring longer-term skilled nursing care.

Substantial is daily nursing support, averaging 5 hours 16 minutes of total nursing care per resident day. This includes registered nurses adding roughly 1 hour 3 minutes daily, nurse aides providing 2 hours 29 minutes, and licensed practical nurses or vocational nurses contributing 40 minutes. That level of attentive support is beneficial for people healing from hospital stays or managing complex medical needs. The facility offers rehabilitation services alongside general nursing care, making it well-positioned for post-acute patients needing therapy during recovery. The immediate neighborhood has a Walk Score of 60, so some errands are walkable, though most trips need a brief drive. The location is reasonably accessible for visiting families. Daily amenities span fitness facilities, aquatic spaces, and scenic walking trails, supporting activity and wellness for occupants.

Inspections have centered on building and environmental compliance, specifically fire safety systems, electrical standards, and secured outdoor areas. These are vital infrastructure and safety matters that families can ask about when touring.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Texas state averages

Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 1h 3m per day ▲ 142% State avg: 26m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 42m per day ▼ 26% State avg: 57m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 36m per day ▲ 29% State avg: 2h 1m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 55m per day ▲ 31% State avg: 2h 59m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 3m per day ▼ 25% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 49m per day ▲ 145% State avg: 20m per day · National avg: 28m per day
Bed community size
44-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 60 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Details

Facility TypeType B
CountyCollin
CMS Certification Number676329
QualificationNursing

Ownership & Operating Entity

Continuing Care at Highland Springs is legally operated by Highland Springs, Inc.

OwnerHighland Springs, Inc
Owner NameHighland Springs, Inc

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
Nursing Services

Memory & Specialized Care

1 service
No Alzheimer's certification

Additional Policies & Features

Pets Allowed
Minimum Age62

Amenities & Lifestyle

Fitness Facilities
Aquatic Spaces
Scenic Walking Trails
Specific ProgramsHealth Services, Medical Center

Contact Continuing Care at Highland Springs

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Since 2022 · 4 years of data 11 citations 2 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Texas state average
Overall vs. TX average 4 Worse Metrics worse than Texas average:
• Total citations (83% above)
• Health citations (200% above)
• Citations per year (87% above)
• Inspections with citations (100% above)
1 Better Metrics better than Texas average:
• Life safety citations (17% below)
Latest Inspection August 9, 2022 Life Safety

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTX Averagevs. TX Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 116 This facility has 83% more total citations than a typical Texas assisted living residence (11 vs. TX avg 6).↑ 83% worse
Health citations Info Citations related to resident care, clinical practices, and day-to-day operations. 62 This facility has 200% more health citations than a typical Texas assisted living residence (6 vs. TX avg 2).↑ 200% worse
Life safety citations Info Citations related to building safety — fire prevention, emergency egress, and similar. 56 This facility has 17% fewer life safety citations than a typical Texas assisted living residence (5 vs. TX avg 6).↓ 17% better
Citations per year Info Average citations per year since 2022. 2.81.5 This facility has 87% more citations per year than a typical Texas assisted living residence (2.8 vs. TX avg 1.5).↑ 87% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTX Averagevs. TX Avg
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 21 This facility has 100% more inspections with citations than a typical Texas assisted living residence (2 vs. TX avg 1).↑ 100% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • August 9, 2022 inspection found six life safety deficiencies, including failure to provide smoke compartmentation, protect cooking operations, and meet electrical system standards.
  • The facility lacked approved outdoor areas for segregated units and proper locking devices on multiple occasions.
  • No complaints or enforcement actions were reported despite multiple life safety code violations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Above average Texas avg: 3.1 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Texas average

Texas average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 21.9%
59% worse than Texas average

Texas average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 48.6%
In line with Texas average

Texas average: 50.6%

Places of interest near Continuing Care at Highland Springs

Address 7910 Frankford Road, Dallas, TX 75252

Calculate Travel Distance to Continuing Care at Highland Springs

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The information below is reported by the Texas Health and Human Services Commission.

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AL
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4
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3
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Continuing Care at Highland Springs
AL
IL
MC
Dallas (Far North Dallas)44No 60 --Highland Springs, Inc
11
Facility 11
TX AVG 6
Rank #708 / 823
65-

Financial Assistance for
Assisted Living in Texas

Continuing Care at Highland Springs is located in DALLAS, Texas.
Here are the financial assistance programs available to residents in Texas.

Get Financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled
General Texas resident, Medicaid-eligible, care need (not always nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TX

Large state; rural access challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Texas Community Care Services

TX CCS

Age 60+
General Texas resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TX

Limited funding; high demand in urban areas.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+
General TX resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TX

28 AAAs; includes Meals on Wheels in some areas.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled
General TX resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TX

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
TX

High rural demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TX resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
TX

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+
General TX resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
TX

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Benefits
Tax exemption or freeze (~$500-$1,000/year savings)

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+
General TX resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
TX

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Frequently Asked Questions about Continuing Care at Highland Springs

What neighborhood is Continuing Care at Highland Springs in?

Continuing Care at Highland Springs is in the Far North Dallas neighborhood of DALLAS.

Who is the owner of Continuing Care at Highland Springs?

Continuing Care at Highland Springs is legally operated by Highland Springs, Inc.

Is Continuing Care at Highland Springs in a walkable area?

Continuing Care at Highland Springs has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

How many beds does Continuing Care at Highland Springs have?

Continuing Care at Highland Springs has 44 beds.

Has Continuing Care at Highland Springs had any citations?

Continuing Care at Highland Springs has had 11 reported citations since 2022 according to records from Texas Health and Human Services (HHSC).

Are there photos of Continuing Care at Highland Springs?

Yes — there are 7 photos of Continuing Care at Highland Springs in the photo gallery on this page.

What is the address of Continuing Care at Highland Springs?

Continuing Care at Highland Springs is located at 7910 Frankford Road, Dallas, TX 75252.

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