Cresthaven Senior Living
Assisted Living, Hospice Care, Independent Living, Memory Care & Respite Care · West Palm Beach, FL
Cresthaven Senior Living
Assisted Living, Hospice Care, Independent Living, Memory Care & Respite Care · West Palm Beach, FL
Cresthaven Senior Living accepts Insurance and/or HMO, Medicaid, Veteran Affairs Benefits, and Workers Compensation.
Set amidst the serene background of West Palm Beach, FL, Cresthaven is a sprawling senior living community that offers a variety of senior living options, including Independent Living, Assisted Living, Memory Care, Respite & Short Stay, and Hospice Care services. Here, residents can remain as independent as they can be, while benefiting from a variety of top-notch services. From assistance with activities of daily living to medication management, residents are sure to enjoy a fulfilling, worry-free lifestyle.
At Cresthaven, care meets a dynamic lifestyle with an array of amenities that have been carefully curated to provide a rewarding and enriching lifestyle for all residents. Residents can pamper themselves with a new look at the beauty salon, socialize and get active at the gathering center, or dive into an intriguing novel at the library. From exceptional care to engaging social spaces, residents will find everything they need to feel truly at home with Cresthaven.
308-bed community Rank #5 / 1074Bed count — State benchmarkedThis home is ranked 5th out of 1074 homes in Florida. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 36 / 100 Rank #817 / 1486Walk Score — State benchmarkedThis home is ranked 817th out of 1486 homes in Florida. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Florida facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeAssisted Living Facility
StatusIn Review
IssuanceJanuary 9, 2024
ExpirationAugust 1, 2028
CountyPalm Beach
License Number4769
CertificationsMedicaid, VA Benefits
AccreditationsAHCA
Cresthaven Senior Living is legally operated by Ymp Crest Opco Llc, and administered by Ana Pratt.
Profit StatusFor-profit
Private
308 units
Total beds
308 units
Staffing
Key information about the people who lead and staff this community.
Creole
English
Spanish
Vietnamese
Accept Medicaid
Rehabilitation Services
Respite Care
Courtyard
Shuttle
ActivitiesCommunity events include game nights, exercise classes, educational workshops, and social mixers
Specific ProgramsCommunity Events, Respite & Short Stay
Religious Services
Starting Price$2,095 per month
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Since 2024 · 2 years of data
58 citations
56 inspections
4 fines
$29.0K fined
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.
11 points below the Florida average for assisted living residences (83/100)
Rank #707 / 876 in Florida Inspection Score — State benchmarked This home is ranked 707th out of 876 homes in Florida. Shows this facility's inspection score compared to the Florida average among 876 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 72 out of 100. Letter grade C-. 11 points below the Florida average for assisted living residences (83/100)Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg
-
4vs 5 avg↓ 20% fewer than FL avg
-
$29kvs $11.6k↑ 149% higher than FL avg
Data reflects the most recent 2 years (since 2024).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Florida state average
Overall vs. FL average
4 Worse
Metrics worse than Florida average:
• Total citations (76% above)
• Citations per year (76% above)
• Total inspections (115% above)
• Inspections with citations (44% above) 2 Better Metrics better than Florida average:
• Citations per inspection (23% below)
• Inspection citation rate (34% below)
• Total citations (76% above)
• Citations per year (76% above)
• Total inspections (115% above)
• Inspections with citations (44% above) 2 Better Metrics better than Florida average:
• Citations per inspection (23% below)
• Inspection citation rate (34% below)
Latest Inspection
October 13, 2025
Complaint Investigation
Citations
|
This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
|
58 | 33 | This facility has 76% more total citations than a typical Florida assisted living residence (58 vs. FL avg 33).↑ 76% worse Rank #773 / 919 Total citations — State benchmarked This home is ranked 773rd out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
Average citations per year since 2024.
|
29 | 16.5 | This facility has 76% more citations per year than a typical Florida assisted living residence (29 vs. FL avg 16.5).↑ 76% worse |
|
Citations per inspection
Average citations per inspection.
|
1 | 1.3 | This facility has 23% fewer citations per inspection than a typical Florida assisted living residence (1 vs. FL avg 1.3).↓ 23% better Rank #167 / 919 Citations per inspection — State benchmarked This home is ranked 167th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
|
This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
|
56 | 26 | This facility has 115% more total inspections than a typical Florida assisted living residence (56 vs. FL avg 26).↑ 115% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
|
23 | 16 | This facility has 44% more inspections with citations than a typical Florida assisted living residence (23 vs. FL avg 16).↑ 44% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
|
41% | 62% | This facility has 21 percentage points lower inspection citation rate than a typical Florida assisted living residence (41% vs. FL avg 62%).↓ 21% better Rank #244 / 919 Inspection citation rate — State benchmarked This home is ranked 244th out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- October 13, 2025 inspection cited deficiencies but also included corrected issues on site, showing partial compliance during the most recent review.
- June 10, 2025 inspection found five Class 3 deficiencies involving admissions, resident care supervision, fiscal trust funds, and physical plant safety.
- Multiple inspections in 2024 and early 2025 repeatedly cited resident care rights and supervision deficiencies, indicating ongoing challenges in these areas.
What does this home offer?
Housing Options: Private Rooms
Building Type: Two-story
Transportation Services
Fitness and Recreation
Activities in this home
- Arts and Crafts
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
Places of interest near Cresthaven Senior Living
6.8 miles from city center
Estimated distance in miles from West Palm Beach's city center to Cresthaven Senior Living's address, calculated via Google Maps.
Calculate Travel Distance to Cresthaven Senior Living
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Compare Assisted Living around West Palm Beach
The information below is reported by the Florida Agency for Health Care Administration (AHCA).
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Cresthaven Senior Living |
AL
HC
IL
MC
RC
|
West Palm Beach |
308
Facility
308
FL AVG
89
Rank
#5 / 1074
| No |
36
Facility
36
FL AVG
40
Rank
#817 / 1486
| Ymp Crest Opco LLC |
72
Facility
72
FL AVG
83
Rank
#707 / 876
| 56 |
41.1%
Facility
41.1%
FL AVG
61.5%
Rank
#244 / 919
|
58
Facility
58
FL AVG
33
Rank
#773 / 919
|
1.0
Facility
1.0
FL AVG
1.3
Rank
#167 / 919
| For-Profit | $28,975 | Ana Pratt | Private Rooms | - |
| Colonial Skilled Nursing Facility |
AL
MC
NH
RC
|
West Palm Beach |
114
Facility
114
FL AVG
89
Rank
#363 / 1074
| No |
23
Facility
23
FL AVG
40
Rank
#1034 / 1486
| Colonial Assisted Living At Palm Beach LLC |
64
Facility
64
FL AVG
83
Rank
#810 / 876
| 56 |
67.9%
Facility
67.9%
FL AVG
61.5%
Rank
#670 / 919
|
74
Facility
74
FL AVG
33
Rank
#830 / 919
|
1.3
Facility
1.3
FL AVG
1.3
Rank
#557 / 919
| For-Profit | $50,250 | Joseph Wise Brown | Private / Shared Rooms / Suite | A+ |
| The Pointe at West Palm |
AL
NH
IL
RC
|
West Palm Beach |
102
Facility
102
FL AVG
89
Rank
#428 / 1074
| Yes |
37
Facility
37
FL AVG
40
Rank
#787 / 1486
| Snh Fla Tenant LLC |
75
Facility
75
FL AVG
83
Rank
#657 / 876
| 33 |
69.7%
Facility
69.7%
FL AVG
61.5%
Rank
#695 / 919
|
40
Facility
40
FL AVG
33
Rank
#612 / 919
|
1.2
Facility
1.2
FL AVG
1.3
Rank
#458 / 919
| For-Profit | $12,750 | Geraldine Good | Suite / 1 Bed / 2 Bed | A+ |
| Brookdale at Home® West Palm Beach |
AL
IL
MC
NH
|
West Palm Beach |
76
Facility
76
FL AVG
89
Rank
#609 / 1074
| No |
26
Facility
26
FL AVG
40
Rank
#976 / 1486
| Vop Wpb, LLC |
73
Facility
73
FL AVG
83
Rank
#692 / 876
| 30 |
66.7%
Facility
66.7%
FL AVG
61.5%
Rank
#620 / 919
|
47
Facility
47
FL AVG
33
Rank
#700 / 919
|
1.6
Facility
1.6
FL AVG
1.3
Rank
#740 / 919
| For-Profit | $12,658 | Shawn Gibbons | - | A+ |
| Brookdale West Palm Beach |
AL
IL
|
West Palm Beach |
76
Facility
76
FL AVG
89
Rank
#609 / 1074
| Yes |
26
Facility
26
FL AVG
40
Rank
#976 / 1486
| Brookdale Living Communities Of Florida, Inc |
73
Facility
73
FL AVG
83
Rank
#692 / 876
| 30 |
66.7%
Facility
66.7%
FL AVG
61.5%
Rank
#620 / 919
|
47
Facility
47
FL AVG
33
Rank
#700 / 919
|
1.6
Facility
1.6
FL AVG
1.3
Rank
#740 / 919
| For-Profit | $12,657 | Shawn Gibbons | 1 Bed / 2 Bed | A+ |
Financial Assistance for
Assisted Living in Florida
Cresthaven Senior Living is located in West Palm Beach, Florida.
Here are the financial assistance programs available to residents in Florida.
Frequently Asked Questions about Cresthaven Senior Living
What languages are spoken at Cresthaven Senior Living?
The team at Cresthaven Senior Living speaks Creole, English, Spanish, and Vietnamese.
Who is the owner of Cresthaven Senior Living?
Cresthaven Senior Living is legally operated by Ymp Crest Opco Llc, and administered by Ana Pratt.
Is Cresthaven Senior Living in a walkable area?
Cresthaven Senior Living has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Cresthaven Senior Living?
According to FL state health department records, Cresthaven Senior Living's license number is 4769.
When does Cresthaven Senior Living's license expire?
According to FL state health department records, Cresthaven Senior Living's license expires on August 1, 2028.
What payment types does Cresthaven Senior Living accept?
Cresthaven Senior Living accepts Insurance and/or HMO, Medicaid, Other, VA, and Workers Compensation.
Does Cresthaven Senior Living operate as a for-profit or non-profit?
Cresthaven Senior Living is registered as a for-profit in FL.
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