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CrownPointe of Carmel
Assisted Living & Nursing Care · Carmel, IN
Entrance of CrownPointe of Carmel with landscaping and canopy Sign for CrownPointe of Carmel near the entrance Cozy resident room with a sitting area and bedding Well-furnished dining room with tables and chairs Cozy resident room with bed and seating area Elegant dining room set with floral centerpiece

CrownPointe of Carmel

Assisted Living & Nursing Care · Carmel, IN
11610 Technology Dr, Carmel, IN 46032 View map Calculator: See prices in your area
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Overview of CrownPointe of Carmel

Located at Carmel, CrownPointe of Carmel a premier community offers experience for independent and assisted living, for residents to maintain their independence while leading fulfilling lives. CrownPointe prioritizes resident well-being, offering various levels of care. Their resident-centered approach ensures each individual receives the support they need to thrive, be it physical, social, emotional, or spiritual. This personalized approach fosters a sense of dignity and respect. Residents enjoy spacious one-bedroom units, convenient in-house Indiana Fitness Works therapy services, and a variety of amenities designed to enhance their quality of life.

These include a private dining room, beauty shop, library with fireplace, TV lounge, large recreational room, community rooms, snack bar, gardening area, courtyard, and resident parking. CrownPointe provides a helping hand with 24/7 nursing staff, monthly health screenings, an on-call physician, medication administration with pharmacy delivery available, home health and non-medical services, a dietician-constructed menu for three daily meals served restaurant-style, weekly housekeeping and laundry, scheduled transportation to appointments and outings, an emergency response system, and month-to-month leasing for flexibility.

Facility Direct Line (317) 818-1786
Facility Direct Line (317) 818-1786
Bed community size
54-bed community Rank #390 / 433Bed count — State benchmarkedThis home is ranked 390th out of 433 homes in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
1 year in operation Rank #132 / 407Years in operation — State benchmarkedThis home is ranked 132nd out of 407 homes in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 37 / 100 Rank #283 / 587Walk Score — State benchmarkedThis home is ranked 283rd out of 587 homes in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
56%
Rank #300 / 423Occupancy rate — State benchmarkedThis home is ranked 300th out of 423 homes in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 423. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Indiana average: 68.1%
Occupied beds
30 / 54
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceJuly 1, 2025
ExpirationJune 30, 2027
License Number25-012309-1

Ownership & Operating Entity

CrownPointe of Carmel is legally operated by Magnolia Health Systems 41, LLC, and administered by Kimberly Vierling.

Profit StatusFor-profit

Type Of Units

Residential
54 units
Total beds
54 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingDebbie Thames

Contact Information

Fax(317) 818-1796

Contact CrownPointe of Carmel

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2024 · 2 years of data 4 deficiencies 2 complaints 3 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

12 points above the Indiana average for assisted living residences (83/100)

Rank #38 / 392 in Indiana Inspection Score — State benchmarked This home is ranked 38th out of 392 homes in Indiana for inspection score. Shows this facility's inspection score compared to the Indiana average among 392 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 95 out of 100. Letter grade A. 12 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Indiana state average
Overall vs. IN average 1 Worse Metrics worse than Indiana average:
• Inspection deficiency rate (81% above) 7 Better Metrics better than Indiana average:
• Total deficiencies (89% below)
• Deficiencies per inspection (32% below)
• Inspections with deficiencies (71% below)
• Inspections (77% below)
• Total complaints (60% below)
• Complaints per year (60% below)
• Complaint visits (63% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility IN Average vs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4 36 This facility has 89% fewer total deficiencies than a typical Indiana assisted living residence (4 vs. IN avg 36).↓ 89% better Rank #19 / 312 Total deficiencies — State benchmarked This home is ranked 19th out of 312 homes in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per inspection Info Average deficiencies per inspection. 1.3 1.9 This facility has 32% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.3 vs. IN avg 1.9).↓ 32% better Rank #56 / 312 Deficiencies per inspection — State benchmarked This home is ranked 56th out of 312 homes in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This Facility IN Average vs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 3 19 This facility has had 84% fewer total visits than the Indiana average (3 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 84% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 2 7 This facility has 71% fewer inspections with deficiencies than a typical Indiana assisted living residence (2 vs. IN avg 7).↓ 71% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 67% 37% This facility has 30 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (67% vs. IN avg 37%).↑ 30% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 3 13 This facility has 77% fewer inspections than a typical Indiana assisted living residence (3 vs. IN avg 13).↓ 77% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This Facility IN Average vs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 2 5 This facility has 60% fewer total complaints than a typical Indiana assisted living residence (2 vs. IN avg 5).↓ 60% better Rank #44 / 288 Total complaints — State benchmarked This home is ranked 44th out of 288 homes in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 288 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2024. 1 2.5 This facility has 60% fewer complaints per year than a typical Indiana assisted living residence (1 vs. IN avg 2.5).↓ 60% better
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 3 8 This facility has 63% fewer complaint visits than a typical Indiana assisted living residence (3 vs. IN avg 8).↓ 63% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • December 9, 2024 inspection substantiated a complaint for theft of a resident’s bank card and PIN by staff, resulting in $400 withdrawn and one deficiency cited for failure to protect the resident.
  • March 8, 2024 inspection found three deficiencies in fingerprinting, service plan documentation, and food storage, but no deficiencies related to the three complaints investigated.
  • November 7, 2024 complaint investigation found no deficiencies and confirmed compliance with state regulations for the allegations reviewed.
Show Inspection Reports

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Managed by Respite Rooms

Executive Director

Places of interest near CrownPointe of Carmel

Address 2.1 miles from city center Info Estimated distance in miles from Carmel's city center to CrownPointe of Carmel's address, calculated via Google Maps. — 4.3 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)

Calculate Travel Distance to CrownPointe of Carmel

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Compare Assisted Living around Carmel

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.
The Barrington of Carmel
AL
IL
MC
NH
SNF
 Carmel
154
Facility 154
IN AVG 116
Rank #82 / 433
Yes
39
Facility 39
IN AVG 37
Rank #275 / 587
Studio / 1 Bed / 2 Bed
18
Facility 18
IN AVG 8
Rank #71 / 407
71.4% A+ Kara Owen Prairie Landing Community, Inc Melissa Forrester
94
Facility 94
IN AVG 83
Rank #47 / 392
6
2
Facility 2
IN AVG 5
Rank #44 / 288
12
Facility 12
IN AVG 36
Rank #75 / 312
0.9
Facility 0.9
IN AVG 1.9
Rank #107 / 312
Woodland Terrace of Carmel
AL
IL
MC
 Carmel (Pro-Med Lane)
149
Facility 149
IN AVG 116
Rank #93 / 433
Yes
46
Facility 46
IN AVG 37
Rank #233 / 587
Studio / 1 Bed / 2 Bed
19
Facility 19
IN AVG 8
Rank #58 / 407
64.4% A+ Nicholas Halstead Well Npsl Tenant, LLC Tehesha Patterson
97
Facility 97
IN AVG 83
Rank #18 / 392
8
2
Facility 2
IN AVG 5
Rank #44 / 288
3
Facility 3
IN AVG 36
Rank #12 / 312
0.4
Facility 0.4
IN AVG 1.9
Rank #7 / 312
Sunrise on Old Meridian
AL
HOS
IL
MC
 Carmel (Old Meridian Street)
149
Facility 149
IN AVG 116
Rank #93 / 433
Yes
50
Facility 50
IN AVG 37
Rank #205 / 587
Studio / Suite / 1 Bed
1
Facility 1
IN AVG 8
Rank #132 / 407
48.3% - Terona Long Ms. Old Meridian Sh, LLC Marci Seal
95
Facility 95
IN AVG 83
Rank #38 / 392
5
3
Facility 3
IN AVG 5
Rank #100 / 288
3
Facility 3
IN AVG 36
Rank #12 / 312
0.5
Facility 0.5
IN AVG 1.9
Rank #14 / 312
Rose Senior Living Carmel
AL
IL
MC
 Carmel
122
Facility 122
IN AVG 116
Rank #165 / 433
Yes
62
Facility 62
IN AVG 37
Rank #131 / 587
Studio / 1 Bed / 2 Bed
1
Facility 1
IN AVG 8
Rank #132 / 407
67.2% - Angela Martinez Carmel Senior Living LLC Lawrence Plawecki
90
Facility 90
IN AVG 83
Rank #82 / 392
6
2
Facility 2
IN AVG 5
Rank #44 / 288
14
Facility 14
IN AVG 36
Rank #86 / 312
2.0
Facility 2.0
IN AVG 1.9
Rank #133 / 312
CrownPointe of Carmel
AL
NH
 Carmel
54
Facility 54
IN AVG 116
Rank #390 / 433
No
37
Facility 37
IN AVG 37
Rank #283 / 587
1 Bed
1
Facility 1
IN AVG 8
Rank #132 / 407
55.6% - Kimberly Vierling Magnolia Health Systems 41, LLC Debbie Thames
95
Facility 95
IN AVG 83
Rank #38 / 392
3
2
Facility 2
IN AVG 5
Rank #44 / 288
4
Facility 4
IN AVG 36
Rank #19 / 312
1.3
Facility 1.3
IN AVG 1.9
Rank #56 / 312
View all Nearby Homes

Financial Assistance for
Assisted Living in Indiana

CrownPointe of Carmel is located in Carmel, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about CrownPointe of Carmel

Who is the Director of Nursing at CrownPointe of Carmel?

Debbie Thames is the Director of Nursing at CrownPointe of Carmel.

Who is the owner of CrownPointe of Carmel?

CrownPointe of Carmel is legally operated by Magnolia Health Systems 41, LLC, and administered by Kimberly Vierling.

Is CrownPointe of Carmel in a walkable area?

CrownPointe of Carmel has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of CrownPointe of Carmel?

According to IN state health department records, CrownPointe of Carmel's license number is 25-012309-1.

When does CrownPointe of Carmel's license expire?

According to IN state health department records, CrownPointe of Carmel's license expires on June 30, 2027.

What is the occupancy rate at CrownPointe of Carmel?

CrownPointe of Carmel's occupancy is 56%.

How long has CrownPointe of Carmel been in business?

CrownPointe of Carmel has been operating for approximately 1 year, based on available licensing and registration records.

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