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CrownPointe of Carmel
Assisted Living & Nursing Care · Carmel, IN
Entrance of CrownPointe of Carmel with landscaping and canopy Sign for CrownPointe of Carmel near the entrance Cozy resident room with a sitting area and bedding Well-furnished dining room with tables and chairs Cozy resident room with bed and seating area Elegant dining room set with floral centerpiece

CrownPointe of Carmel

Assisted Living & Nursing Care · Carmel, IN
11610 Technology Dr, Carmel, IN 46032 View map Calculator: See prices in your area
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Overview of CrownPointe of Carmel

Located at Carmel, CrownPointe of Carmel a premier community offers experience for independent and assisted living, for residents to maintain their independence while leading fulfilling lives. CrownPointe prioritizes resident well-being, offering various levels of care. Their resident-centered approach ensures each individual receives the support they need to thrive, be it physical, social, emotional, or spiritual. This personalized approach fosters a sense of dignity and respect. Residents enjoy spacious one-bedroom units, convenient in-house Indiana Fitness Works therapy services, and a variety of amenities designed to enhance their quality of life.

These include a private dining room, beauty shop, library with fireplace, TV lounge, large recreational room, community rooms, snack bar, gardening area, courtyard, and resident parking. CrownPointe provides a helping hand with 24/7 nursing staff, monthly health screenings, an on-call physician, medication administration with pharmacy delivery available, home health and non-medical services, a dietician-constructed menu for three daily meals served restaurant-style, weekly housekeeping and laundry, scheduled transportation to appointments and outings, an emergency response system, and month-to-month leasing for flexibility.

Facility Direct Line (317) 818-1786
Facility Direct Line (317) 818-1786

Capacity and availability

Residents per day
30
Bed community size
54-bed community Rank #388 / 431Bed count — State benchmarkedThis home is ranked 388th out of 431 homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
1 year in operation Rank #156 / 417Years in operation — State benchmarkedThis home is ranked 156th out of 417 homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 37 / 100 Rank #282 / 551Walk Score — State benchmarkedThis home is ranked 282nd out of 551 homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
56%
Rank #298 / 410Occupancy rate — State benchmarkedThis home is ranked 298th out of 410 homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 410. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Indiana average: 68.1%
Occupied beds
30 / 54
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceJuly 1, 2025
ExpirationJune 30, 2027
License Number25-012309-1

Ownership & Operating Entity

CrownPointe of Carmel is legally operated by Magnolia Health Systems 41, LLC, and administered by Kimberly Vierling.

Profit StatusFor-profit

Type Of Units

Residential
54 units
Total beds
54 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingDebbie Thames

Contact Information

Fax(317) 818-1796

Contact CrownPointe of Carmel

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. IN average 1 Worse Metrics worse than Indiana average:
• Inspection deficiency rate (16% above) 5 Better Metrics better than Indiana average:
• Total deficiencies (88% below)
• Deficiencies per inspection (47% below)
• Inspections with deficiencies (71% below)
• Total complaints (60% below)
• Complaints per year (60% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 433 This facility has 88% fewer total deficiencies than a typical Indiana assisted living residence (4 vs. IN avg 33).↓ 88% better Rank #24 / 318 Total deficiencies — State benchmarked This home is ranked 24th out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 1.32.47 This facility has 47% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.3 vs. IN avg 2.47).↓ 47% better Rank #69 / 309 Deficiencies per inspection — State benchmarked This home is ranked 69th out of 309 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 309 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 319 This facility has had 84% fewer total visits than the Indiana average (3 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 84% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 27 This facility has 71% fewer inspections with deficiencies than a typical Indiana assisted living residence (2 vs. IN avg 7).↓ 71% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 67%58% This facility has 9 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (67% vs. IN avg 58%).↑ 9% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 313 This facility has had 77% fewer inspections than the Indiana average (3 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 77% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 25 This facility has 60% fewer total complaints than a typical Indiana assisted living residence (2 vs. IN avg 5).↓ 60% better Rank #44 / 290 Total complaints — State benchmarked This home is ranked 44th out of 290 homes we track in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2024. 12.5 This facility has 60% fewer complaints per year than a typical Indiana assisted living residence (1 vs. IN avg 2.5).↓ 60% better
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 38 This facility has had 63% fewer complaint visits than the Indiana average (3 vs. IN avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↓ 63% fewer
Show Inspection Reports

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Managed by Respite Rooms

Executive Director

Places of interest near CrownPointe of Carmel

Address 2.1 miles from city center Info Estimated distance in miles from Carmel's city center to CrownPointe of Carmel's address, calculated via Google Maps. — 4.3 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)

Calculate Travel Distance to CrownPointe of Carmel

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Address

Compare Assisted Living around Carmel

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Name of the director of nursing on record, when the state publishes this field.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total complaints filed or tracked in the state system for the facility in the reporting window. A volume metric—read alongside inspections and deficiencies.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
The Barrington of Carmel
AL
IL
MC
NH
SNF
Carmel
154
Facility 154
IN AVG 116
Rank #81 / 431
Yes
39
Facility 39
IN AVG 40
Rank #275 / 551
Studio / 1 Bed / 2 Bed
18
Facility 18
IN AVG 8
Rank #74 / 417
71.4%
Facility 71.4%
IN AVG 66.9%
Rank #173 / 410
A+Kara OwenPrairie Landing Community, IncMelissa Forrester6
2
Facility 2
IN AVG 5
Rank #44 / 290
8
Facility 8
IN AVG 36
Rank #54 / 318
1.3
Facility 1.3
IN AVG 1.9
Rank #69 / 309
Woodland Terrace of Carmel
AL
IL
MC
Carmel
149
Facility 149
IN AVG 116
Rank #92 / 431
Yes
46
Facility 46
IN AVG 40
Rank #233 / 551
Studio / 1 Bed / 2 Bed
19
Facility 19
IN AVG 8
Rank #61 / 417
64.4%
Facility 64.4%
IN AVG 66.9%
Rank #235 / 410
A+Nicholas HalsteadWell Npsl Tenant, LLCTehesha Patterson8
2
Facility 2
IN AVG 5
Rank #44 / 290
2
Facility 2
IN AVG 36
Rank #9 / 318
0.3
Facility 0.3
IN AVG 1.9
Rank #5 / 309
Sunrise on Old Meridian
AL
HOS
IL
MC
Carmel
149
Facility 149
IN AVG 116
Rank #92 / 431
Yes
50
Facility 50
IN AVG 40
Rank #205 / 551
Studio / Suite / 1 Bed
1
Facility 1
IN AVG 8
Rank #156 / 417
48.3%
Facility 48.3%
IN AVG 66.9%
Rank #348 / 410
-Terona LongMs. Old Meridian Sh, LLCMarci Seal5
3
Facility 3
IN AVG 5
Rank #101 / 290
3
Facility 3
IN AVG 36
Rank #17 / 318
0.6
Facility 0.6
IN AVG 1.9
Rank #15 / 309
Rose Senior Living Carmel
AL
IL
MC
Carmel
122
Facility 122
IN AVG 116
Rank #164 / 431
Yes
62
Facility 62
IN AVG 40
Rank #131 / 551
Studio / 1 Bed / 2 Bed
1
Facility 1
IN AVG 8
Rank #156 / 417
67.2%
Facility 67.2%
IN AVG 66.9%
Rank #215 / 410
-Angela MartinezCarmel Senior Living LLCLawrence Plawecki6
2
Facility 2
IN AVG 5
Rank #44 / 290
14
Facility 14
IN AVG 36
Rank #97 / 318
2.3
Facility 2.3
IN AVG 1.9
Rank #166 / 309
CrownPointe of Carmel
AL
NH
Carmel
54
Facility 54
IN AVG 116
Rank #388 / 431
No
37
Facility 37
IN AVG 40
Rank #282 / 551
1 Bed
1
Facility 1
IN AVG 8
Rank #156 / 417
55.6%
Facility 55.6%
IN AVG 66.9%
Rank #298 / 410
-Kimberly VierlingMagnolia Health Systems 41, LLCDebbie Thames3
2
Facility 2
IN AVG 5
Rank #44 / 290
4
Facility 4
IN AVG 36
Rank #24 / 318
1.3
Facility 1.3
IN AVG 1.9
Rank #69 / 309
View all Nearby Homes

Financial Assistance for
Assisted Living in Indiana

CrownPointe of Carmel is located in Carmel, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about CrownPointe of Carmel

Who is the Director of Nursing at CrownPointe of Carmel?

Debbie Thames is the Director of Nursing at CrownPointe of Carmel.

Who is the owner of CrownPointe of Carmel?

CrownPointe of Carmel is legally operated by Magnolia Health Systems 41, LLC, and administered by Kimberly Vierling.

Is CrownPointe of Carmel in a walkable area?

CrownPointe of Carmel has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of CrownPointe of Carmel?

According to IN state health department records, CrownPointe of Carmel's license number is 25-012309-1.

When does CrownPointe of Carmel's license expire?

According to IN state health department records, CrownPointe of Carmel's license expires on June 30, 2027.

What is the occupancy rate at CrownPointe of Carmel?

CrownPointe of Carmel's occupancy is 56%.

How long has CrownPointe of Carmel been in business?

CrownPointe of Carmel has been operating for approximately 1 year, based on available licensing and registration records.

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