Gardens at Northridge
Gardens at Northridge occupies 135 beds in Northridge at 17650 Devonshire St.; part of the Aura Collection. It’s a nursing home offering assisted living and memory care. Operated by Pacifica Devonshire LLC (Devonshire Mgr LLC), administered by Lisa Villasenor. Licensed as a continuing care retirement community; operating for three years.
Occupancy: 64% (86 of 135 beds). Average stay: 31 days. Medicare, Medicaid, private pay accepted.
Respite care and 24-hour staffing available. Nursing coverage runs 3 hours 55 minutes per resident daily. Weekend nursing aide hours: 5 hours 1 minute (23% above California average).
Amenities: rooftop deck, activities rooms, sitting areas, library, game room, outdoor patio, pet-friendly apartments. There are chef-prepared meals, religious services, and financial planning assistance.
On citations: 3 total versus California’s average of 10 (70% below average). Zero serious citations, placing the facility ranked #1 in California on this metric.
Citations per inspection: 0.1 versus the state’s 3.3; that’s 97% below average. The inspection score is 82 out of 100 (B-), marginally above California’s average of 81. Recent inspections consistently found the facility clean, safe, properly furnished, with no citations.
Total visits: 27 versus California’s average of 16 (69% above). Complaint visits: 19 versus state’s 13 (46% above). Complaint investigations: 14 versus average of 10 (40% above). This is a facility under more scrutiny and investigation relative to peers, though the scrutiny hasn’t yielded major violations.
February 2025 substantiated two billing deficiencies: charging a resident for unreceived services and failing to itemize statements accurately. The facility was required to reimburse the resident. October 2025 found no deficiencies and no financial abuse or safeguarding failures.
Gardens at Northridge holds an unusual profile: exceptional citation performance (ranked #1 in California for zero serious violations) paired with elevated complaint and investigation activity. The February billing issue suggests operational controls failed on a financial transaction. The facility corrected it, which is positive.
The inspection metric excellence is genuine; the complaint volume signals families or residents had concerns more frequently than peers. For families evaluating this facility, the distinction between regulatory findings and resident complaints matters.
About this community
Occupancy
Gardens at Northridge is legally operated by Pacifica Devonshire LLC' Devonshire Mgr LLC, and administered by Lisa Villasenor.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. California state average• Total visits (69% above)
• Complaint visits (46% above)
• Complaint investigations (40% above) 6 Better Metrics better than California average:
• Total citations (70% below)
• Serious citations (Type A) (100% below)
• Moderate citations (Type B) (25% below)
• Citations per inspection (97% below)
• Other visits (29% below)
• Official inspections (25% below)
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
| 3 | 10 | This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better |
|
Serious citations (Type A)
| 0 | 3 | This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1159 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1159 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1159 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. |
|
Moderate citations (Type B)
| 3 | 4 | This facility has 25% fewer moderate citations (type b) than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better |
|
Citations per inspection
| 0.1 | 3.3 | This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
| 27 | 16 | This facility has 69% more total visits than a typical California assisted living residence (27 vs. CA avg 16).↑ 69% worse |
|
Complaint visits
| 19 | 13 | This facility has 46% more complaint visits than a typical California assisted living residence (19 vs. CA avg 13).↑ 46% worse Rank #1105 / 1386 Complaint visits — State benchmarked This home is ranked 1105th out of 1386 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1386 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. |
|
Other visits
| 5 | 7 | This facility has 29% fewer other visits than a typical California assisted living residence (5 vs. CA avg 7).↓ 29% better |
|
Official inspections
| 3 | 4 | This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better |
|
Complaint investigations
| 14 | 10 | This facility has 40% more complaint investigations than a typical California assisted living residence (14 vs. CA avg 10).↑ 40% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on October 13, 2025, found no deficiencies and substantiated no allegations of financial abuse or failure to safeguard belongings.
- A February 24, 2025 complaint investigation substantiated two deficiencies for charging a resident for services not received and failing to provide an accurate itemized statement, requiring a $5,250 reimbursement.
- Annual inspections on July 29, 2025, and prior dates consistently found the facility clean, safe, and properly furnished with no citations issued.
What does this home offer?
Pets Allowed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Places of interest near Gardens at Northridge
2.6 miles from city center
Estimated distance in miles from Northridge's city center to Gardens at Northridge's address, calculated via Google Maps.
— 5.33 miles to nearest hospital (Valley Presbyterian Hospital)
Calculate Travel Distance to Gardens at Northridge
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Compare Assisted Living around the area
Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
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21
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| Harrison Villa of Mt. San Antonio Gardens | AL IL MC NH SNF | Pomona | 520
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45
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57
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#1470 / 2087 | 94
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94
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81
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#185 / 1400 | 5 | 3
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3
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| Canterbury Woods | AL IL NH SNF | Pacific Grove | 190
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81
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#383 / 2087 | 91
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91
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81
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2
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13
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1
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3
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#413 / 1159 | 42
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13
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#34 / 1497 | 72.6% | A+ | Front Porch Communities And Services | 1 Bed / 2 Bed |
| Gardens at Northridge | AL IL MC RC | Northridge | 135
Facility
135
CA AVG
104
Rank
#461 / 1644 | Yes |
62
Facility
62
CA AVG
57
Rank
#980 / 2087 | 82
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82
CA AVG
81
Rank
#793 / 1400 | 3 | 19
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19
CA AVG
13
Rank
#1105 / 1386 | 0
Facility
0
CA AVG
3
Rank
#1 / 1159 | 3
Facility
3
CA AVG
13
Rank
#1219 / 1497 | 63.7% | - | Pacifica Devonshire LLC' Devonshire Mgr LLC | - |
| Webster House | AL IL NH SNF | Palo Alto (Crescent Park) | 54
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54
CA AVG
104
Rank
#1114 / 1644 | Yes |
90
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90
CA AVG
57
Rank
#171 / 2087 | 94
Facility
94
CA AVG
81
Rank
#185 / 1400 | 4 | 0
Facility
0
CA AVG
13
Rank
#1 / 1386 | 0
Facility
0
CA AVG
3
Rank
#1 / 1159 | 11
Facility
11
CA AVG
13
Rank
#615 / 1497 | 90.7% | - | Front Porch Communities And Services | 1 Bed / 2 Bed |
Frequently Asked Questions about Gardens at Northridge
Who is the owner of Gardens at Northridge?
Gardens at Northridge is legally operated by Pacifica Devonshire LLC' Devonshire Mgr LLC, and administered by Lisa Villasenor.
Is Gardens at Northridge in a walkable area?
Gardens at Northridge has a walk score of 62. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the occupancy rate at Gardens at Northridge?
Gardens at Northridge's occupancy is 64%.
How long has Gardens at Northridge been in business?
Gardens at Northridge has been operating for approximately 3 years, based on available licensing and registration records.
Are pets allowed at Gardens at Northridge?
Yes, Gardens at Northridge allows residents to bring their pets.
Who is the administrator of Gardens at Northridge?
Lisa Villasenor is the administrator of Gardens at Northridge.
How many beds does Gardens at Northridge have?
Gardens at Northridge has 135 beds.
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