
Gems Assisted Living III
Assisted Living, Home Care & Memory Care · Lake Havasu City, AZ
Gems Assisted Living III
Assisted Living, Home Care & Memory Care · Lake Havasu City, AZ
Located in the neighborhood of Lake Havasu City, AZ, Gems Assisted Living III is a vibrant senior living community, offering assisted living services. The community features a team of reliable caregivers to care for residents’ unique needs and emergencies. Residents also enjoy the peace and comfort provided by their private accommodations with various features for a comfortable environment.
The community also encourages residents to stay active and engaged by offering various activities and programs based on their interests. With delicious and healthy meals served daily, residents’ nutritional needs and cravings are always satisfied. At Gems Assisted Living III, residents have access to a reliable support system and dynamic opportunities for a fulfilling retirement experience.
8-bed community Rank #416 / 522Bed count — State benchmarkedThis home is ranked 416th out of 522 homes in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
9 years in operation Rank #224 / 533Years in operation — State benchmarkedThis home is ranked 224th out of 533 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 15 / 100 Rank #617 / 818Walk Score — State benchmarkedThis home is ranked 617th out of 818 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Living Home
IssuanceMay 23, 2017
License NumberAL10322H
QualificationHealth Care
Gems Assisted Living III is administered by Carlos Serrano.
Staffing
Key information about the people who lead and staff this community.
ContactCarlos Serrano (per state records, record updated Jul 2026)
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection score unavailable
Not enough inspection history to generate a score.
Average score for Arizona assisted living residences: B- 82/100
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
2 Worse
Metrics worse than Arizona average:
• Total deficiencies (67% above)
• Deficiencies per inspection (317% above) 2 Better Metrics better than Arizona average:
• Enforcement actions (100% below)
• Total complaints (67% below)
• Total deficiencies (67% above)
• Deficiencies per inspection (317% above) 2 Better Metrics better than Arizona average:
• Enforcement actions (100% below)
• Total complaints (67% below)
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
| 15 | 9 | This facility has 67% more total deficiencies than a typical Arizona assisted living residence (15 vs. AZ avg 9).↑ 67% worse |
|
Deficiencies per inspection
| 7.5 | 1.8 | This facility has 317% more deficiencies per inspection than a typical Arizona assisted living residence (7.5 vs. AZ avg 1.8).↑ 317% worse |
|
Enforcement actions
| 0 | 0.9 | This facility has 100% fewer enforcement actions than a typical Arizona assisted living residence (0 vs. AZ avg 0.9).↓ 100% better |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
| 2 | 5 | This facility has had 60% fewer total inspections than the Arizona average (2 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 60% fewer |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
| 2 | 6 | This facility has 67% fewer total complaints than a typical Arizona assisted living residence (2 vs. AZ avg 6).↓ 67% better Rank #264 / 482 Total complaints — State benchmarked This home is ranked 264th out of 482 homes in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 482 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- July 23, 2025 inspection resulted in a $2,750 fine with partial payment pending for unresolved violations.
- April 10, 2024 enforcement cited failure to ensure fingerprint clearance for four of five employees, resulting in a $2,000 civil fine.
- May 28, 2024 enforcement imposed a $2,000 fine that was fully paid for prior compliance failures.
What does this home offer?
No pets allowed
Housing Options: Private Rooms
Building Type: Single-story
Social and Recreational Activities
Places of interest near Gems Assisted Living III
2.0 miles from city center
Estimated distance in miles from Lake Havasu City's city center to Gems Assisted Living III's address, calculated via Google Maps.
Calculate Travel Distance to Gems Assisted Living III
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Compare Assisted Living around Lake Havasu City
Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Gems Assisted Living IV | AL HC MC | Lake Havasu City | 10
Facility
10
AZ AVG
54
Rank
#238 / 522 | No |
11
Facility
11
AZ AVG
37
Rank
#667 / 818 | Private Rooms | 6
Facility
6
AZ AVG
11
Rank
#307 / 533 | Charlene M Pruden | 83 | 3 | 3
Facility
3
AZ AVG
6
Rank
#316 / 482 | 19 | 6.3 |
| Gems Assisted Living III | AL HC MC | Lake Havasu City | 8
Facility
8
AZ AVG
54
Rank
#416 / 522 | No |
15
Facility
15
AZ AVG
37
Rank
#617 / 818 | Private Rooms | 9
Facility
9
AZ AVG
11
Rank
#224 / 533 | Carlos Serrano | - | 2 | 2
Facility
2
AZ AVG
6
Rank
#264 / 482 | 15 | 7.5 |
| Vista Pointe at Lake Havasu City | AL MC RC | Lake Havasu City | - | Yes |
77
Facility
77
AZ AVG
37
Rank
#18 / 818 | Studio / 1 Bed / 2 Bed / Private Suite | - | - | - | - | - | - | - |
| Casa Grande Assisted Living | AL HOS IL PC | Lake Havasu City | - | No |
13
Facility
13
AZ AVG
37
Rank
#642 / 818 | Private Rooms | - | - | - | - | - | - | - |
| Gems Assisted Living – Kingman | AL HC MC | Kingman | - | No |
9
Facility
9
AZ AVG
37
Rank
#695 / 818 | Private Rooms | - | - | - | - | - | - | - |
Financial Assistance for
Assisted Living in Arizona
Gems Assisted Living III is located in Lake Havasu City, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about Gems Assisted Living III
Is Gems Assisted Living III in a walkable area?
Gems Assisted Living III has a walk score of 15. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Gems Assisted Living III?
According to AZ state health department records, Gems Assisted Living III's license number is AL10322H.
How long has Gems Assisted Living III been in business?
Gems Assisted Living III has been operating for approximately 9 years, based on available licensing and registration records.
Are pets allowed at Gems Assisted Living III?
No, Gems Assisted Living III has a no-pet policy.
Who is the administrator of Gems Assisted Living III?
Carlos Serrano is the administrator of Gems Assisted Living III.
How many beds does Gems Assisted Living III have?
Gems Assisted Living III has 8 beds.
Has Gems Assisted Living III had any deficiencies?
Gems Assisted Living III has had 15 reported deficiencies according to records from Arizona Department of Health Services (ADHS).
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