Gems Assisted Living III
Assisted Living, Home Care & Memory Care · Lake Havasu City, AZ

Gems Assisted Living III

Assisted Living, Home Care & Memory Care · Lake Havasu City, AZ

Overview of Gems Assisted Living III

Located in the neighborhood of Lake Havasu City, AZ, Gems Assisted Living III is a vibrant senior living community, offering assisted living services. The community features a team of reliable caregivers to care for residents’ unique needs and emergencies. Residents also enjoy the peace and comfort provided by their private accommodations with various features for a comfortable environment.

The community also encourages residents to stay active and engaged by offering various activities and programs based on their interests. With delicious and healthy meals served daily, residents’ nutritional needs and cravings are always satisfied. At Gems Assisted Living III, residents have access to a reliable support system and dynamic opportunities for a fulfilling retirement experience.

Bed community size
8-bed community Rank #416 / 522Bed count — State benchmarkedThis home is ranked 416th out of 522 homes in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
9 years in operation Rank #224 / 533Years in operation — State benchmarkedThis home is ranked 224th out of 533 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 15 / 100 Rank #617 / 818Walk Score — State benchmarkedThis home is ranked 617th out of 818 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Details

Facility TypeAssisted Living Home
IssuanceMay 23, 2017
License NumberAL10322H
QualificationHealth Care

Ownership & Operating Entity

Gems Assisted Living III is administered by Carlos Serrano.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactCarlos Serrano (per state records, record updated Jul 2026)

Contact Gems Assisted Living III

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

We don't publish a score for assisted living residences with fewer than three inspections on record. This would unfairly reward providers with limited inspection history or those that have not been operating long enough to be cited.

Inspection score unavailable

Not enough inspection history to generate a score.

Average score for Arizona assisted living residences: B- 82/100

Inspection score not available. Not enough inspection history to score against the Arizona benchmark.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 2 Worse Metrics worse than Arizona average:
• Total deficiencies (67% above)
• Deficiencies per inspection (317% above)
2 Better Metrics better than Arizona average:
• Enforcement actions (100% below)
• Total complaints (67% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 159 This facility has 67% more total deficiencies than a typical Arizona assisted living residence (15 vs. AZ avg 9).↑ 67% worse
Deficiencies per inspection Info Average deficiencies per inspection. 7.51.8 This facility has 317% more deficiencies per inspection than a typical Arizona assisted living residence (7.5 vs. AZ avg 1.8).↑ 317% worse
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 00.9 This facility has 100% fewer enforcement actions than a typical Arizona assisted living residence (0 vs. AZ avg 0.9).↓ 100% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 25 This facility has had 60% fewer total inspections than the Arizona average (2 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 60% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 26 This facility has 67% fewer total complaints than a typical Arizona assisted living residence (2 vs. AZ avg 6).↓ 67% better Rank #264 / 482 Total complaints — State benchmarked This home is ranked 264th out of 482 homes in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 482 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • July 23, 2025 inspection resulted in a $2,750 fine with partial payment pending for unresolved violations.
  • April 10, 2024 enforcement cited failure to ensure fingerprint clearance for four of five employees, resulting in a $2,000 civil fine.
  • May 28, 2024 enforcement imposed a $2,000 fine that was fully paid for prior compliance failures.

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Places of interest near Gems Assisted Living III

Address 2.0 miles from city center Info Estimated distance in miles from Lake Havasu City's city center to Gems Assisted Living III's address, calculated via Google Maps.

Calculate Travel Distance to Gems Assisted Living III

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Address

Compare Assisted Living around Lake Havasu City

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Gems Assisted Living IV
AL
HC
MC
Lake Havasu City
10
Facility 10
AZ AVG 54
Rank #238 / 522
No
11
Facility 11
AZ AVG 37
Rank #667 / 818
Private Rooms
6
Facility 6
AZ AVG 11
Rank #307 / 533
Charlene M Pruden833196.3
Gems Assisted Living III
AL
HC
MC
Lake Havasu City
8
Facility 8
AZ AVG 54
Rank #416 / 522
No
15
Facility 15
AZ AVG 37
Rank #617 / 818
Private Rooms
9
Facility 9
AZ AVG 11
Rank #224 / 533
Carlos Serrano-2157.5
Vista Pointe at Lake Havasu City
AL
MC
RC
Lake Havasu City-Yes
77
Facility 77
AZ AVG 37
Rank #18 / 818
Studio / 1 Bed / 2 Bed / Private Suite------
Casa Grande Assisted Living
AL
HOS
IL
PC
Lake Havasu City-No
13
Facility 13
AZ AVG 37
Rank #642 / 818
Private Rooms------
Gems Assisted Living – Kingman
AL
HC
MC
Kingman-No
9
Facility 9
AZ AVG 37
Rank #695 / 818
Private Rooms------

Financial Assistance for
Assisted Living in Arizona

Gems Assisted Living III is located in Lake Havasu City, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Gems Assisted Living III

Is Gems Assisted Living III in a walkable area?

Gems Assisted Living III has a walk score of 15. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Gems Assisted Living III?

According to AZ state health department records, Gems Assisted Living III's license number is AL10322H.

How long has Gems Assisted Living III been in business?

Gems Assisted Living III has been operating for approximately 9 years, based on available licensing and registration records.

Are pets allowed at Gems Assisted Living III?

No, Gems Assisted Living III has a no-pet policy.

Who is the administrator of Gems Assisted Living III?

Carlos Serrano is the administrator of Gems Assisted Living III.

How many beds does Gems Assisted Living III have?

Gems Assisted Living III has 8 beds.

Has Gems Assisted Living III had any deficiencies?

Gems Assisted Living III has had 15 reported deficiencies according to records from Arizona Department of Health Services (ADHS).

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