Smaller home · May offer a more intimate, personalized care environment.
Gems Assisted Living III
Located in the neighborhood of Lake Havasu City, AZ, Gems Assisted Living III is a vibrant senior living community, offering assisted living services. The community features a team of reliable caregivers to care for residents’ unique needs and emergencies. Residents also enjoy the peace and comfort provided by their private accommodations with various features for a comfortable environment.
The community also encourages residents to stay active and engaged by offering various activities and programs based on their interests. With delicious and healthy meals served daily, residents’ nutritional needs and cravings are always satisfied. At Gems Assisted Living III, residents have access to a reliable support system and dynamic opportunities for a fulfilling retirement experience.
Community insights.
About this community
Gems Assisted Living III is administered by Carlos Serrano.
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
The figures below cover inspections recorded between April 10, 2024 and April 10, 2025.
ALM Inspection Grade
20 points below the Arizona average for state-licensed facilities (83/100)
Category breakdown
Deficiencies
Concern
7.5 deficiencies per inspection (15 in 2 inspections) · 4× more than the typical state-licensed AZ facility (median: 1.8)
Enforcement
Concern
2 enforcement actions · 2× more than the typical state-licensed AZ facility (median: 1)
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total deficiencies (50% above)
• Deficiencies per inspection (226% above)
• Enforcement actions (122% above) 0 Better No metrics in this bucket.
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
| 15 | 10.0 | This facility has 50% more total deficiencies than a typical Arizona assisted living residence (15 vs. AZ avg 10).↑ 50% worse Rank #341 / 432 Total deficiencies — State benchmarked This assisted living community is ranked 341st out of 432 assisted living communities we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among the 432 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
|
Deficiencies per inspection
| 7.5 | 2.3 | This facility has 226% more deficiencies per inspection than a typical Arizona assisted living residence (7.5 vs. AZ avg 2.3).↑ 226% worse Rank #404 / 432 Deficiencies per inspection — State benchmarked This assisted living community is ranked 404th out of 432 assisted living communities we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among the 432 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
|
Enforcement actions
| 2 | 0.9 | This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
| 2 | 5.0 | This facility has had 60% fewer total inspections than the Arizona average (2 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 60% fewer |
What does this home offer?
No pets allowed
Housing Options: Private Rooms
Building Type: Single-story
Social and Recreational Activities
Places of interest near Gems Assisted Living III
2.0 miles from city center
Estimated distance in miles from Lake Havasu City's city center to Gems Assisted Living III's address, calculated via Google Maps.
Calculate Travel Distance to Gems Assisted Living III
Add your location
Compare Assisted Living around Lake Havasu City
Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
|
Number of years the company has been in operation.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
|
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Vista Pointe at Lake Havasu City | AL MC RC | Lake Havasu City | 67 | Yes |
77
Facility
77
AZ AVG
35
Rank
#8 / 534 | Studio / 1 Bed / 2 Bed / Private Suite | 1 | - | - | A | 2 | 0 | 0.0 |
| Gems Assisted Living IV | AL HC MC | Lake Havasu City | 10
Facility
10
AZ AVG
47
Rank
#170 / 448 | No |
11
Facility
11
AZ AVG
35
Rank
#437 / 534 | Private Rooms | 6
Facility
6
AZ AVG
11
Rank
#250 / 450 | - | Charlene M Pruden | D | 3 | 19
Facility
19
AZ AVG
9
Rank
#363 / 432 | 6.3
Facility
6.3
AZ AVG
1.8
Rank
#397 / 432 |
| Gems Assisted Living III | AL HC MC | Lake Havasu City | 8
Facility
8
AZ AVG
47
Rank
#343 / 448 | No |
15
Facility
15
AZ AVG
35
Rank
#404 / 534 | Private Rooms | 9
Facility
9
AZ AVG
11
Rank
#177 / 450 | - | Carlos Serrano | D | 2 | 15
Facility
15
AZ AVG
9
Rank
#341 / 432 | 7.5
Facility
7.5
AZ AVG
1.8
Rank
#404 / 432 |
| Gems Assisted Living II | AL HC MC | Lake Havasu City | 6
Facility
6
AZ AVG
47
Rank
#369 / 448 | No |
43
Facility
43
AZ AVG
35
Rank
#192 / 534 | Private / Semi-Private Rooms | 9
Facility
9
AZ AVG
11
Rank
#177 / 450 | D- | Carlos V Serrano | D | 2 | 16
Facility
16
AZ AVG
9
Rank
#348 / 432 | 8.0
Facility
8.0
AZ AVG
1.8
Rank
#408 / 432 |
| Gems Assisted Living – Kingman | AL HC MC | Kingman | - | No |
9
Facility
9
AZ AVG
35
Rank
#464 / 534 | Private Rooms | - | - | - | - | - | - | - |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other AZ assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Arizona
Gems Assisted Living III is located in Lake Havasu City, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about Gems Assisted Living III
Who is the owner of Gems Assisted Living III?
Gems Assisted Living III is legally operated by Gems Assisted Living, LLC, and administered by Carlos Serrano.
Is Gems Assisted Living III in a walkable area?
Gems Assisted Living III has a walk score of 15. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Gems Assisted Living III?
According to AZ state health department records, Gems Assisted Living III's license number is AL10322H.
When does Gems Assisted Living III's license expire?
According to AZ state health department records, Gems Assisted Living III's license expires on April 30, 2027.
How long has Gems Assisted Living III been in business?
Gems Assisted Living III has been operating for approximately 9 years, based on available licensing and registration records.
Are pets allowed at Gems Assisted Living III?
No, Gems Assisted Living III has a no-pet policy.
Who is the administrator of Gems Assisted Living III?
Carlos Serrano is the administrator of Gems Assisted Living III.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Assisted Living Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance




