Gems Assisted Living III
Assisted Living, Home Care & Memory Care · Lake Havasu City, AZ

Gems Assisted Living III

Assisted Living, Home Care & Memory Care · Lake Havasu City, AZ

Overview of Gems Assisted Living III

Located in the neighborhood of Lake Havasu City, AZ, Gems Assisted Living III is a vibrant senior living community, offering assisted living services. The community features a team of reliable caregivers to care for residents’ unique needs and emergencies. Residents also enjoy the peace and comfort provided by their private accommodations with various features for a comfortable environment.

The community also encourages residents to stay active and engaged by offering various activities and programs based on their interests. With delicious and healthy meals served daily, residents’ nutritional needs and cravings are always satisfied. At Gems Assisted Living III, residents have access to a reliable support system and dynamic opportunities for a fulfilling retirement experience.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 8 Rank #343 / 448Bed count — State benchmarkedThis assisted living community is ranked 343rd out of 448 assisted living communities we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info An established community with some operational experience and growing routines. This is the number of years in operation under current management. Rank #177 / 450Years in operation — State benchmarkedThis assisted living community is ranked 177th out of 450 assisted living communities we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
9 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #404 / 534Walk Score — State benchmarkedThis assisted living community is ranked 404th out of 534 assisted living communities we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
15 / 100

About this community

License Details

Facility TypeAssisted Living Home
StatusActive
IssuanceMay 23, 2017
ExpirationApril 30, 2027
License NumberAL10322H
QualificationHealth Care

Ownership & Operating Entity

Gems Assisted Living III is administered by Carlos Serrano.

OwnerGems Assisted Living, LLC

Leadership

ContactCarlos Serrano (per state records, record updated Sep 2026)

Contact Gems Assisted Living III

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

The figures below cover inspections recorded between April 10, 2024 and April 10, 2025.

ALM Inspection Grade

63 / 100 Based on state-published inspection data
How it compares

20 points below the Arizona average for state-licensed facilities (83/100)

Category breakdown

Deficiencies Concern

7.5 deficiencies per inspection (15 in 2 inspections) · 4× more than the typical state-licensed AZ facility (median: 1.8)

Enforcement Concern

2 enforcement actions · 2× more than the typical state-licensed AZ facility (median: 1)

Inspection grade: 63 out of 100, letter grade D.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 3 Worse Metrics worse than Arizona average:
• Total deficiencies (50% above)
• Deficiencies per inspection (226% above)
• Enforcement actions (122% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1510.0 This facility has 50% more total deficiencies than a typical Arizona assisted living residence (15 vs. AZ avg 10).↑ 50% worse Rank #341 / 432 Total deficiencies — State benchmarked This assisted living community is ranked 341st out of 432 assisted living communities we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among the 432 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 7.52.3 This facility has 226% more deficiencies per inspection than a typical Arizona assisted living residence (7.5 vs. AZ avg 2.3).↑ 226% worse Rank #404 / 432 Deficiencies per inspection — State benchmarked This assisted living community is ranked 404th out of 432 assisted living communities we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among the 432 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 20.9 This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 25.0 This facility has had 60% fewer total inspections than the Arizona average (2 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 60% fewer

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Places of interest near Gems Assisted Living III

Address 2.0 miles from city center Info Estimated distance in miles from Lake Havasu City's city center to Gems Assisted Living III's address, calculated via Google Maps.

Calculate Travel Distance to Gems Assisted Living III

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Address

Compare Assisted Living around Lake Havasu City

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Vista Pointe at Lake Havasu City
AL
MC
RC
Lake Havasu City67Yes
77
Facility 77
AZ AVG 35
Rank #8 / 534
Studio / 1 Bed / 2 Bed / Private Suite1--A200.0
Gems Assisted Living IV
AL
HC
MC
Lake Havasu City
10
Facility 10
AZ AVG 47
Rank #170 / 448
No
11
Facility 11
AZ AVG 35
Rank #437 / 534
Private Rooms
6
Facility 6
AZ AVG 11
Rank #250 / 450
-Charlene M PrudenD3
19
Facility 19
AZ AVG 9
Rank #363 / 432
6.3
Facility 6.3
AZ AVG 1.8
Rank #397 / 432
Gems Assisted Living III
AL
HC
MC
Lake Havasu City
8
Facility 8
AZ AVG 47
Rank #343 / 448
No
15
Facility 15
AZ AVG 35
Rank #404 / 534
Private Rooms
9
Facility 9
AZ AVG 11
Rank #177 / 450
-Carlos SerranoD2
15
Facility 15
AZ AVG 9
Rank #341 / 432
7.5
Facility 7.5
AZ AVG 1.8
Rank #404 / 432
Gems Assisted Living II
AL
HC
MC
Lake Havasu City
6
Facility 6
AZ AVG 47
Rank #369 / 448
No
43
Facility 43
AZ AVG 35
Rank #192 / 534
Private / Semi-Private Rooms
9
Facility 9
AZ AVG 11
Rank #177 / 450
D-Carlos V SerranoD2
16
Facility 16
AZ AVG 9
Rank #348 / 432
8.0
Facility 8.0
AZ AVG 1.8
Rank #408 / 432
Gems Assisted Living – Kingman
AL
HC
MC
Kingman-No
9
Facility 9
AZ AVG 35
Rank #464 / 534
Private Rooms-------

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other AZ assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Arizona

Gems Assisted Living III is located in Lake Havasu City, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Gems Assisted Living III

Who is the owner of Gems Assisted Living III?

Gems Assisted Living III is legally operated by Gems Assisted Living, LLC, and administered by Carlos Serrano.

Is Gems Assisted Living III in a walkable area?

Gems Assisted Living III has a walk score of 15. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Gems Assisted Living III?

According to AZ state health department records, Gems Assisted Living III's license number is AL10322H.

When does Gems Assisted Living III's license expire?

According to AZ state health department records, Gems Assisted Living III's license expires on April 30, 2027.

How long has Gems Assisted Living III been in business?

Gems Assisted Living III has been operating for approximately 9 years, based on available licensing and registration records.

Are pets allowed at Gems Assisted Living III?

No, Gems Assisted Living III has a no-pet policy.

Who is the administrator of Gems Assisted Living III?

Carlos Serrano is the administrator of Gems Assisted Living III.

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