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Hartland Place
Assisted Living & Respite Care · Hartland, WI
Resident getting a hair treatment with a smile An elderly woman smiling while holding a teacup Resident showing handmade mittens from a crafting session Hands holding a fork and knife with a plate of food

Hartland Place

Assisted Living & Respite Care · Hartland, WI
444 Merton Ave, Hartland, WI 53029 View map Calculator: See prices in your area
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Overview of Hartland Place

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Hartland Place is an assisted living community operated by Heritage House of Hartland LLC in Hartland, Wisconsin, offering both assisted living and respite care services. This 36-bed community was licensed in April 2017 and has served Waukesha County for approximately nine years. With a smaller scale, the community focuses on a more personalized care environment for residents who value individual attention alongside their social environment.

Serving 27 residents per day with a 36-bed capacity, the community is currently at 25% occupancy, which is lower than the Wisconsin state average. This benefits families seeking immediate placement, as well as flexibility in planning without waitlist delays.

The Wisconsin Department of Health Services has conducted a total of four inspections, all of which were complaint-initiated. Among those visits, three resulted in findings that accumulated a total of 12 deficiencies, with the most recent inspection in May 2025 citing 8 deficiencies. While this is consistent with the Wisconsin state average, families are encouraged to discuss in-depth details with the community.

The community offers plenty of access to a wide range of amenities and lifestyle amenities, such as on-site dining, a garden patio, spacious community rooms, and a beauty salon. A spa/bathtique, a wellness office, landscaped grounds, a walking path, and an outdoor patio area are among the wellness amenities available. Three meals are also provided daily in a varied menu, along with nutritious snacks. For residents’ holistic wellness, the community also offers custom care plans, medication management, scheduled transportation, and a mix of intellectual, social, and religious programming. The variety of on-site amenities makes the community a strong option for residents who prioritize both comfort and daily engagement.

Facility Direct Line (262) 367-1311
Facility Direct Line (262) 367-1311 DSMHartlandPlace@Encorecares.com
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Bed community size
36-bed community Rank #368 / 494Bed count — State benchmarkedThis home is ranked 368th out of 494 homes in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
9 years in operation Rank #141 / 338Years in operation — State benchmarkedThis home is ranked 141st out of 338 homes in Wisconsin for years in operation. Shows how long this facility has been in operation compared to other Wisconsin facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 52 / 100 Rank #204 / 580Walk Score — State benchmarkedThis home is ranked 204th out of 580 homes in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
75%
Rank #219 / 406Occupancy rate — State benchmarkedThis home is ranked 219th out of 406 homes in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 406. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Wisconsin average: 70%
Occupied beds
27 / 36
Average occupied beds in Wisconsin homes 54 beds

License Details

Facility TypeClass Cna (nonambulatory)
IssuanceApril 1, 2017
CountyWaukesha

Ownership & Operating Entity

Hartland Place is legally operated by Heritage House Of Hartland LLC.

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

On-Site Dining
Garden Patio
Spacious Community Rooms
Beauty Salon
Spa/Bathtique
Wellness Office
Landscaped Grounds
Walking Path
Outdoor Patio Area
Specific Programsand Religious Programming

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Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2023 · 3 years of data 15 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average
Overall vs. WI average 1 Worse Metrics worse than Wisconsin average:
• Total deficiencies (25% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1512 This facility has 25% more total deficiencies than a typical Wisconsin assisted living residence (15 vs. WI avg 12).↑ 25% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • May 13, 2025 inspection found eight deficiencies, including repeat medication errors, incomplete service plans, inadequate staff training, and poor room cleanliness, with a $2,940 forfeiture imposed.
  • Several repeat violations appeared in 2024 and 2023 related to updating individual service plans and staff training deficiencies, showing ongoing compliance challenges.
  • September 21, 2023 follow-up accepted a plan of correction but still found two deficiencies in staff training and medication administration.
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Places of interest near Hartland Place

Address 0.0 miles from city center Info Estimated distance in miles from Hartland's city center to Hartland Place's address, calculated via Google Maps.

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Compare Assisted Living around the area

Info below is compiled from the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Villa St. Francis Assisted Living
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134
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WI AVG 61
Rank #19 / 494
Yes
62
Facility 62
WI AVG 42
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Studio / 1 Bed / 2 Bed
38
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 82.1% A+Susan SeegertVilla St Francis Inc1
0
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-
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Rank #1 / 302
0.0
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Milwaukee Catholic Home
AL
IL
MC
NH
SNF
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107
Facility 107
WI AVG 61
Rank #55 / 494
No
83
Facility 83
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1 Bed / 2 Bed- 89.3% A+Kate GerouMilwaukee Catholic Home Inc----
Shady Lane Nursing Care Center
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MC
NH
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Facility 50
WI AVG 61
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Facility 75
WI AVG 42
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-- 85.8% A+Todd Meerdink-4
1
Facility 1
WI AVG 4
Rank #53 / 302
5
Facility 5
WI AVG 12
Rank #162 / 302
1.3
Facility 1.3
WI AVG 2.4
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Clement Manor Inc
AL
IL
MC
NH
PC
RC
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47
Facility 47
WI AVG 61
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41
Facility 41
WI AVG 42
Rank #296 / 580
-
8
Facility 8
WI AVG 12
Rank #162 / 338
 95.7% --Clement Manor Inc8
3
Facility 3
WI AVG 4
Rank #136 / 302
4
Facility 4
WI AVG 12
Rank #147 / 302
0.5
Facility 0.5
WI AVG 2.4
Rank #94 / 302
Hartland Place
AL
RC
Hartland
36
Facility 36
WI AVG 61
Rank #368 / 494
No
52
Facility 52
WI AVG 42
Rank #204 / 580
-
9
Facility 9
WI AVG 12
Rank #141 / 338
 75.0% --Heritage House Of Hartland LLC5
4
Facility 4
WI AVG 4
Rank #171 / 302
15
Facility 15
WI AVG 12
Rank #231 / 302
3.0
Facility 3.0
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Rank #252 / 302
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Frequently Asked Questions about Hartland Place

Who is the owner of Hartland Place?

Hartland Place is legally operated by Heritage House Of Hartland LLC.

Is Hartland Place in a walkable area?

Hartland Place has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Hartland Place?

Hartland Place's occupancy is 75%.

How long has Hartland Place been in business?

Hartland Place has been operating for approximately 9 years, based on available licensing and registration records.

Are pets allowed at Hartland Place?

No, Hartland Place has a no-pet policy.

How many beds does Hartland Place have?

Hartland Place has 36 beds.

Are there photos of Hartland Place?

Yes — there are 4 photos of Hartland Place in the photo gallery on this page.

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