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Haven Care Birch House
Assisted Living & Memory Care · Albuquerque, NM
Exterior view of a senior care facility with green lawn Outdoor seating area with colorful chairs and garden Outdoor seating area with shaded patio and greenery A well-equipped kitchen area in the facility

Haven Care Birch House

Assisted Living & Memory Care · Albuquerque, NM
5320 Van Christopher Dr Ne, Albuquerque, NM 87111 View map
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Overview of Haven Care Birch House

Haven Care Birch House in Albuquerque, NM, is an assisted living community that offers personal care and memory care. The community’s nurturing, home-like setting ensures older adults are comfortable and safe. With home-cooked meals, round-the-clock supervision, and medication assistance, residents can maintain their independence. Residents also receive the utmost attention and care for their unique needs and habits, especially with an exceptional caregiver-to-resident ratio.

Stretching classes, games, and music help enhance residents’ cognition and encourage them to live actively. Residents can also relax and socialize in the spacious outdoors and cozy communal areas. Located in the quiet residential area of Albuquerque, near restaurants, shops, and other amenities, the community ensures residents have quick access to necessities and leisure. This assisted living community has high-quality services, making it a great choice for senior living in New Mexico.

Facility Direct Line (505) 275-2275
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 5 Rank #89 / 92Bed count — State benchmarkedThis assisted living community is ranked 89th out of 92 assisted living communities we track in New Mexico for bed count. Shows this facility's certified or reported bed count compared to other New Mexico facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New Mexico that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #41 / 99Walk Score — State benchmarkedThis assisted living community is ranked 41st out of 99 assisted living communities we track in New Mexico for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New Mexico facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New Mexico that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
47 / 100
Occupancy rate Info Occupancy higher than 95% suggests steady demand, but availability may be limited. Rank #1 / 68Occupancy rate — State benchmarkedThis assisted living community is ranked 1st out of 68 assisted living communities we track in New Mexico for occupancy. Shows this facility's occupancy rate versus the New Mexico average, with its Statewide rank out of 68. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New Mexico that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
100% This home is often near full
Higher than the New Mexico average: 81.8%

About this community

License Details

Facility TypeAssisted Living Facility
CountyBernalillo

Ownership & Operating Entity

Haven Care Birch House is administered by Dimitra Campbell.

Safety & Compliance

Safety Features24 hour monitored common areas, automatic locking and alarmed access on all exterior doors and gates.

Staffing & Medical

1 service
Staff-to-Resident Ratio: 1:5

Additional Services

1 service
Beauty Services

Contact Information

Email admin@havencarenm.com | tim@havencarenm.com

Amenities & Lifestyle

Community Kitchen
En-Suite Bathrooms
Social And Recreational Activities
ActivitiesAn extensive calendar of activities is tailored to residents' needs, including music, light exercise, and social gatherings
Wellness ProgramResidents receive balanced, home-cooked meals tailored to individual dietary needs
Specific Programs24 hour Memory Care, assistance with medication, meal planning and preparation, Exercise Programs
Volunteer Program
Touring HoursFriday9:00 AM – 5:00 PM

Dining & Nutrition

InfoSourced directly from the team at Haven Care Birch House.

This facility provides Dining Services.

Food DescriptionResidents receive balanced, home-cooked meals tailored to individual dietary needs, with occasional treats like homemade cake.
Meal Plan OptionsAll-inclusive

Room Accommodations

Building TypeSingle-story
Room TypesPrivate Bedroom

Contact Haven Care Birch House

Inspection History

In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.

Since 2019 · 7 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 4 deficiencies 11 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. New Mexico state average
Overall vs. NM average 0 Worse No metrics in this bucket. 2 Better Metrics better than New Mexico average:
• Total deficiencies (89% below)
• Deficiencies per inspection (90% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNM Averagevs. NM Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 435.0 This facility has 89% fewer total deficiencies than a typical New Mexico assisted living residence (4 vs. NM avg 35).↓ 89% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.44.0 This facility has 90% fewer deficiencies per inspection than a typical New Mexico assisted living residence (0.4 vs. NM avg 4).↓ 90% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNM Averagevs. NM Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1111.0 This facility has total inspections in line with the New Mexico average (11 vs. NM avg 11).— At avg
Show Inspection Reports

Places of interest near Haven Care Birch House

Address 7.8 miles from city center Info Estimated distance in miles from Albuquerque's city center to Haven Care Birch House's address, calculated via Google Maps.

Calculate Travel Distance to Haven Care Birch House

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Address

Compare Assisted Living around Albuquerque

Info below is compiled from the NM Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Inspection events categorized as complaint-related by the state regulator.
How many inspections had one or more deficiencies recorded. Compare to total inspections to see how often problems were found on visit.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
The Watermark at Cherry Hills
AL
MC
Albuquerque (Jade Park)
131
Facility 131
NM AVG 48
Rank #6 / 92
Yes
42
Facility 42
NM AVG 40
Rank #46 / 99
1 Bed / 2 Bed
77.1%
Facility 77.1%
NM AVG 81.8%
Rank #47 / 68
A+Brooke KohmanShp Vi Albuquerque LLC13
2
Facility 2
NM AVG 4
Rank #27 / 74
2
Facility 2
NM AVG 5
Rank #13 / 74
4
Facility 4
NM AVG 30
Rank #9 / 74
0.3
Facility 0.3
NM AVG 2.7
Rank #3 / 74
MorningStar Assisted Living of Albuquerque
AL
MC
RC
Albuquerque
85
Facility 85
NM AVG 48
Rank #21 / 92
Yes
56
Facility 56
NM AVG 40
Rank #29 / 99
Studio / 1 Bed / 2 Bed
80.0%
Facility 80.0%
NM AVG 81.8%
Rank #39 / 68
A+Efren GallardoMs. Albuquerque Management Nm, LLC11
4
Facility 4
NM AVG 4
Rank #43 / 74
4
Facility 4
NM AVG 5
Rank #39 / 74
7
Facility 7
NM AVG 30
Rank #15 / 74
0.6
Facility 0.6
NM AVG 2.7
Rank #10 / 74
Avista Senior Living Albuquerque
AL
MC
Albuquerque (Eldorado Heights)
54
Facility 54
NM AVG 48
Rank #32 / 92
No
56
Facility 56
NM AVG 40
Rank #29 / 99
Private Suite / Companion Suite
55.6%
Facility 55.6%
NM AVG 81.8%
Rank #62 / 68
A+Olivia RomeroAvista Abq, LLC1
0
Facility 0
NM AVG 4
Rank #1 / 74
1
Facility 1
NM AVG 5
Rank #2 / 74
1
Facility 1
NM AVG 30
Rank #2 / 74
1.0
Facility 1.0
NM AVG 2.7
Rank #19 / 74
The Montebello Academy
AL
IL
Albuquerque (Academy Road Northeast)
48
Facility 48
NM AVG 48
Rank #34 / 92
Yes
17
Facility 17
NM AVG 40
Rank #78 / 99
Studio / 1 Bed / 2 Bed
70.8%
Facility 70.8%
NM AVG 81.8%
Rank #55 / 68
A+Amy DimasSnh Nm Tenant LLC9
1
Facility 1
NM AVG 4
Rank #12 / 74
2
Facility 2
NM AVG 5
Rank #13 / 74
6
Facility 6
NM AVG 30
Rank #12 / 74
0.7
Facility 0.7
NM AVG 2.7
Rank #13 / 74
Haven Care Birch House
AL
MC
Ne Albuquerque
5
Facility 5
NM AVG 48
Rank #89 / 92
No
47
Facility 47
NM AVG 40
Rank #41 / 99
Private Rooms
100.0%
Facility 100.0%
NM AVG 81.8%
Rank #1 / 68
-Dimitra Campbell-11
0
Facility 0
NM AVG 4
Rank #1 / 74
2
Facility 2
NM AVG 5
Rank #13 / 74
4
Facility 4
NM AVG 30
Rank #9 / 74
0.4
Facility 0.4
NM AVG 2.7
Rank #5 / 74

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other NM assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in New Mexico

Haven Care Birch House is located in NE Albuquerque, New Mexico.
Here are the financial assistance programs available to residents in New Mexico.

Get Financial aid guidance

Centennial Care Community Benefit

NM Medicaid Centennial Care

Age 65+ or disabled
General New Mexico resident, Medicaid- eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
NM

Managed care model; rural outreach efforts.

Benefits
In-home care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care (~$65/day) Medical services

New Mexico Caregiver Support Program

NM NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General New Mexico resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NM

Limited slots; rural focus due to sparse population.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

New Mexico PACE (e.g., InnovAge New Mexico PACE)

Age 55+
General NM resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NM

Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Older Americans Act (OAA) Services

New Mexico Older Americans Act Services

Age 60+
General NM resident (or spouse of any age); no income/asset limits.
Income Limits (2025) None; sliding scale fees may apply for some services.
Asset Limits Not assessed.
NM

Two AAAs (Albuquerque vs. Non-Metro); services vary by region.

Benefits
Meals (home-delivered or group, ~$5-$7/meal value) Transportation Homemaker services (~4 hours/week) Respite (5 days/year) Adult day care ($50/day)

Medicare Savings Program (MSP)

New Mexico Medicare Savings Program

Age 65+ or disabled
General NM resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits None in NM unique among states
NM

No asset test; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

New Mexico VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NM resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NM

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax Rebate for Seniors

New Mexico Property Tax Rebate

Age 65+
General NM resident, homeowner or renter, paid property taxes.
Income Limits (2025) ~$36,000/year individual, projected
Asset Limits Not assessed.
NM

Rebate up to $250-$500; annual application required.

Benefits
Tax rebate (~$250-$500/year) to offset housing costs

Frequently Asked Questions about Haven Care Birch House

Is Haven Care Birch House in a walkable area?

Haven Care Birch House has a walk score of 47. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Haven Care Birch House?

Haven Care Birch House's occupancy is 100%.

Are pets allowed at Haven Care Birch House?

No, Haven Care Birch House has a no-pet policy.

What is the best email address for Haven Care Birch House?

The team at Haven Care Birch House can be reached at employment@havencarenm.com.

Who is the administrator of Haven Care Birch House?

Dimitra Campbell is the administrator of Haven Care Birch House.

How many beds does Haven Care Birch House have?

Haven Care Birch House has 5 beds.

Has Haven Care Birch House had any deficiencies?

Haven Care Birch House has had 4 reported deficiencies according to records from New Mexico Health Care Authority (HCA).

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