Overview of Hawkins Residential

Hawkins Residential provides supportive, structured care for adults with mental health disabilities, fostering stability, independence, and community in Richmond, VA. The facility offers personalized care, professional support, and a homelike environment for up to 80 adults. Services include personal care, meals, housekeeping, activities, and 24-hour support.
Bed community size
84-bed community Rank #207 / 371Bed count — State benchmarkedThis home is ranked 207th out of 371 homes in Virginia for Bed Count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 5 / 100 Rank #425 / 449Walk Score — State benchmarkedThis home is ranked 425th out of 449 homes in Virginia for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationMarch 27, 2025 Expired

Ownership & Operating Entity

Hawkins Residential is administered by Toriano Phillips.

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

Admission CriteriaBe 18 years of age or older, Have a serious or persistent mental health diagnosis, Pose no harm to oneself or others, Have an assigned case manager, Be capable of performing daily living tasks, Be assessed as requiring the level of support that assisted living provides.
Minimum Age18
HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

Specific ProgramsMeals & Nutrition, Housekeeping & Laundry, Activities & Social Life, Transportation, 24-Hour Support, Additional Support When Needed

Contact Hawkins Residential

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2023 · 3 years of data 2 complaints 6 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Virginia state average
Overall vs. VA average 0 Worse No metrics in this bucket. 4 Better Metrics better than Virginia average:
• Inspections with violations (78% below)
• Inspection violation rate (48% below)
• Total complaints (71% below)
• Complaints per year (70% below)

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 614 This facility has had 57% fewer total inspections than the Virginia average (6 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 57% fewer
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 29 This facility has 78% fewer inspections with violations than a typical Virginia assisted living residence (2 vs. VA avg 9).↓ 78% better
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 33%64% This facility has 31 percentage points lower inspection violation rate than a typical Virginia assisted living residence (33% vs. VA avg 64%).↓ 31% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 27 This facility has 71% fewer total complaints than a typical Virginia assisted living residence (2 vs. VA avg 7).↓ 71% better
Complaints per year Info Average complaints per year since 2023. 0.72.3 This facility has 70% fewer complaints per year than a typical Virginia assisted living residence (0.7 vs. VA avg 2.3).↓ 70% better

Places of interest near Hawkins Residential

Address 4.9 miles from city center Info Estimated distance in miles from Richmond's city center to Hawkins Residential's address, calculated via Google Maps.

Calculate Travel Distance to Hawkins Residential

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Address

Compare Assisted Living around Richmond

The information below is reported by the Virginia Department of Social Services and Department of Health.

Hermitage Richmond
AL
IL
MC
Richmond (Laburnum Park)
257
Facility 257
VA AVG 95
Rank #4 / 371
Yes
51
Facility 51
VA AVG 44
Rank #168 / 449
Studio / 1 Bed / 2 BedKelly Black 35.8% -6
0%
Facility 0%
VA AVG 64.3%
Rank #1 / 330
Sunrise Villa Tuckahoe
AL
MC
Richmond (Henrico)
250
Facility 250
VA AVG 95
Rank #6 / 371
Yes
43
Facility 43
VA AVG 44
Rank #223 / 449
Studio / 1 Bed / 2 BedMindy Powell 94.0% -16
0%
Facility 0%
VA AVG 64.3%
Rank #1 / 330
Westminster Canterbury Richmond
AL
HC
IL
MC
NH
Richmond
214
Facility 214
VA AVG 95
Rank #15 / 371
No
16
Facility 16
VA AVG 44
Rank #374 / 449
Studio / 1 Bed / 2 Bed / 2-4 BedMs. Susan Chrissley 60.7% A+5
0%
Facility 0%
VA AVG 64.3%
Rank #1 / 330
Seaton Chesterfield
AL
MC
RC
Richmond
88
Facility 88
VA AVG 95
Rank #191 / 371
No
47
Facility 47
VA AVG 44
Rank #193 / 449
Studio / 1 BedKenneth Gibson-A5
60%
Facility 60%
VA AVG 64.3%
Rank #183 / 330
Hawkins Residential
AL
Richmond
84
Facility 84
VA AVG 95
Rank #207 / 371
No
5
Facility 5
VA AVG 44
Rank #425 / 449
-Toriano Phillips--6
33.3%
Facility 33.3%
VA AVG 64.3%
Rank #62 / 330

Financial Assistance for
Assisted Living in Virginia

Hawkins Residential is located in RICHMOND, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Hawkins Residential

Is Hawkins Residential in a walkable area?

Hawkins Residential has a walk score of 5. Car-dependent. Most errands require a car, with limited nearby walkable options.

When does Hawkins Residential's license expire?

According to VA state health department records, Hawkins Residential's license expires on March 27, 2025.

Who is the administrator of Hawkins Residential?

Toriano Phillips is the administrator of Hawkins Residential.

How many beds does Hawkins Residential have?

Hawkins Residential has 84 beds.

Has Hawkins Residential had any deficiencies?

Hawkins Residential has had 6 reported deficiencies since 2023 according to records from Virginia Department of Social Services (VDSS).

Are there photos of Hawkins Residential?

Yes — there are 3 photos of Hawkins Residential in the photo gallery on this page.

What is the address of Hawkins Residential?

Hawkins Residential is located at 3212 Chamberlayne Avenue, Richmond, VA 23227.

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