Heaven Care Residential
Assisted Living & Residential Care · Tempe, AZ

Heaven Care Residential

Assisted Living & Residential Care · Tempe, AZ

Overview of Heaven Care Residential

Nestled near serene parks in East Citation Lane, Tempe, AZ, Heaven Care Residential LLC is an idyllic retreat that offers different levels of care, including supervisory care, direct care, and personal care. With its dedication to improving residents’ wellness, the community provides top-tier care and support to meet their unique needs. A compassionate and well-trained team also handles residents’ day-to-day activities to ensure a maintenance-free lifestyle.

A well-thought-of calendar of enjoyable activities and engaging programs is also conducted and tailored to residents’ leisure and well-being. Mealtimes are also something to look forward to with delightful and healthy meals catering to dietary needs and tastes. Here, residents are guaranteed to retain their independence without worrying about their daily living activities with the community’s dedication to enhancing their quality of life in retirement.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 10 Rank #170 / 448Bed count — State benchmarkedThis assisted living community is ranked 170th out of 448 assisted living communities we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A newer community that may feature more recent facilities and programs. This is the number of years in operation under current management. Rank #415 / 450Years in operation — State benchmarkedThis assisted living community is ranked 415th out of 450 assisted living communities we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
1 year
Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #142 / 534Walk Score — State benchmarkedThis assisted living community is ranked 142nd out of 534 assisted living communities we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
50 / 100

About this community

License Details

Facility TypeAssisted Living Home
IssuanceAugust 14, 2025
License NumberALH20093
QualificationHealth Care

Ownership & Operating Entity

Heaven Care Residential is administered by Shernetra Young.

OwnerHeaven Care Residential LLC

Leadership

ContactTy'netra Simpson (per state records, record updated Jul 2026)

Contact Heaven Care Residential

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Since 2025 · 1 year of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
0 deficiencies 1 complaint 3 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2025 vs. Arizona state average
Overall vs. AZ average 0 Worse No metrics in this bucket. 3 Better Metrics better than Arizona average:
• Total deficiencies (100% below)
• Total complaints (83% below)
• Complaints per year (83% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 012 This facility has 100% fewer total deficiencies than a typical Arizona assisted living residence (0 vs. AZ avg 12).↓ 100% better Rank #1 / 432 Total deficiencies — State benchmarked This assisted living community is ranked 1st out of 432 assisted living communities we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among the 432 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 35 This facility has had 40% fewer total inspections than the Arizona average (3 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 40% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 16 This facility has 83% fewer total complaints than a typical Arizona assisted living residence (1 vs. AZ avg 6).↓ 83% better Rank #167 / 435 Total complaints — State benchmarked This assisted living community is ranked 167th out of 435 assisted living communities we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among the 435 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2025. 16 This facility has 83% fewer complaints per year than a typical Arizona assisted living residence (1 vs. AZ avg 6).↓ 83% better

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private / Shared Rooms

Building type icon
Building type icon

Building Type: Single-story

Recreational activities icon
Recreational activities icon

Recreational Activities

Places of interest near Heaven Care Residential

Address 5.9 miles from city center Info Estimated distance in miles from Tempe's city center to Heaven Care Residential's address, calculated via Google Maps.

Calculate Travel Distance to Heaven Care Residential

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Address

Compare Assisted Living around Tempe

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Friendship Village Tempe
AL
CCRC
IL
MC
NH
SNF
Tempe
128
Facility 128
AZ AVG 47
Rank #54 / 448
Yes
28
Facility 28
AZ AVG 35
Rank #311 / 534
Studio / 1 Bed / 2 Bed / 3 Bed
49
Facility 49
AZ AVG 11
Rank #2 / 450
A+Jadyne Schmidt13
30
Facility 30
AZ AVG 9
Rank #402 / 432
2.3
Facility 2.3
AZ AVG 1.8
Rank #260 / 432
Inspirations of Tempe
AL
RC
Tempe (Optimist Park Sw)
115
Facility 115
AZ AVG 47
Rank #71 / 448
Yes
68
Facility 68
AZ AVG 35
Rank #33 / 534
Studio / Suite / 1 Bed / 2 Bed
8
Facility 8
AZ AVG 11
Rank #200 / 450
-Gretchen B Bechtold8
14
Facility 14
AZ AVG 9
Rank #328 / 432
1.8
Facility 1.8
AZ AVG 1.8
Rank #214 / 432
Mirabella at ASU
AL
CCRC
MC
NH
SNF
Tempe
47
Facility 47
AZ AVG 47
Rank #154 / 448
No
91
Facility 91
AZ AVG 35
Rank #1 / 534
1 Bed / 2 Bed
5
Facility 5
AZ AVG 11
Rank #280 / 450
-Scarlett Huang6
6
Facility 6
AZ AVG 9
Rank #205 / 432
1.0
Facility 1.0
AZ AVG 1.8
Rank #139 / 432
Heaven Care Residential
AL
RESC
Tempe (South Tempe)
10
Facility 10
AZ AVG 47
Rank #170 / 448
No
50
Facility 50
AZ AVG 35
Rank #142 / 534
Private / Shared Rooms
1
Facility 1
AZ AVG 11
Rank #415 / 450
-Shernetra Young3
0
Facility 0
AZ AVG 9
Rank #1 / 432
0.0
Facility 0.0
AZ AVG 1.8
Rank #1 / 432
Elegant Care LLC
AL
Tempe (South Tempe)
5
Facility 5
AZ AVG 47
Rank #375 / 448
No
55
Facility 55
AZ AVG 35
Rank #107 / 534
-
16
Facility 16
AZ AVG 11
Rank #99 / 450
-Maria T Ramos1
0
Facility 0
AZ AVG 9
Rank #1 / 432
0.0
Facility 0.0
AZ AVG 1.8
Rank #1 / 432

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other AZ assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Arizona

Heaven Care Residential is located in Tempe, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Heaven Care Residential

What neighborhood is Heaven Care Residential in?

Heaven Care Residential is in the South Tempe neighborhood of Tempe.

Is Heaven Care Residential in a walkable area?

Heaven Care Residential has a walk score of 50. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Heaven Care Residential?

According to AZ state health department records, Heaven Care Residential's license number is ALH20093.

How long has Heaven Care Residential been in business?

Heaven Care Residential has been operating for approximately 1 year, based on available licensing and registration records.

Are pets allowed at Heaven Care Residential?

No, Heaven Care Residential has a no-pet policy.

Who is the administrator of Heaven Care Residential?

Shernetra Young is the administrator of Heaven Care Residential.

How many beds does Heaven Care Residential have?

Heaven Care Residential has 10 beds.

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