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Heritage Pointe
Assisted Living, Memory Care & Respite Care · Omaha, NE
Exterior view of Heritage Pointe assisted living facility Exterior view of Heritage Pointe facility entrance Outdoor view of the facility with gardens and walkways Beautiful outdoor area with water feature and flowers

Heritage Pointe

Assisted Living, Memory Care & Respite Care · Omaha, NE
16811 Burdette St, Omaha, NE 68116 View map
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Overview of Heritage Pointe

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Heritage Pointe features assisted living, memory care, and respite options in Omaha, Nebraska. Housing options across the 128-bed campus include studio, one-bedroom, and two-bedroom units, which can accommodate couples moving together. The pet-friendly location assists residents with personal care routines like bathing, dressing, and medication management, alongside a secured memory care area designed to support individuals prone to wandering.

Amenities include an outdoor courtyard, exercise facilities, and a salon with barber services. Administrator Krista Waddell oversees operations. The community provides scheduled rides and wheelchair-accessible navigation, which is essential given a walk score of 33 that makes the surrounding area car-dependent for daily errands.

Prospective families seeking private apartment layouts or specialized memory support can contact Heritage Pointe to explore available floor plans and care packages.

Facility Direct Line (531) 233-1247
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By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 128 Rank #19 / 137Bed count — State benchmarked This assisted living community is ranked 19th out of 137 assisted living communities we track in Nebraska for bed count. Shows this facility's certified or reported bed count compared to other Nebraska facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Nebraska that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #24 / 37Years in operation — State benchmarked This assisted living community is ranked 24th out of 37 assisted living communities we track in Nebraska for years in operation. Shows how long this facility has been in operation compared to other Nebraska facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Nebraska that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
20 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #122 / 170Walk Score — State benchmarked This assisted living community is ranked 122nd out of 170 assisted living communities we track in Nebraska for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Nebraska facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Nebraska that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
33 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #54 / 104Occupancy rate — State benchmarked This assisted living community is ranked 54th out of 104 assisted living communities we track in Nebraska for occupancy. Shows this facility's occupancy rate versus the Nebraska average, with its Statewide rank out of 104. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Nebraska that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
77.3% This home usually has availability

Based on 99 residents and 128 beds. Source: state inspection report (Jan 2018)

Similar to the Nebraska average: 73.7%

About this community

License Details

Facility TypeAssisted Living Facilities
StatusActive
CountyDouglas
License NumberALF318

Ownership & Operating Entity

Heritage Pointe is administered by Krista Waddell.

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesPersonal 24-hr Safety Pendant Call System

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Contact Information

Fax(402) 934-1680

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

Courtyard
Coffee Shop
Fitness Center
Library
Salon
Activities
Branded ProgramsSnapshots™, Portraits®
Specific ProgramsRespite & Recovery Stays

Dining & Nutrition

InfoSourced directly from the team at Heritage Pointe.
Food DescriptionThree meals a day provided.

Room Accommodations

Room Types
Studio One-Bedroom Two-Bedroom

Contact Heritage Pointe

Inspection History

In Nebraska, the Department of Health and Human Services, Division of Public Health conducts regular inspections to ensure nursing and assisted living facilities meet state and federal standards.

Since 2011 · 15 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 15 deficiencies 8 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Nebraska state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2011 vs. Nebraska state average
Overall vs. NE average 0 Worse No metrics in this bucket. 2 Better Metrics better than Nebraska average:
• Total deficiencies (71% below)
• Deficiencies per inspection (30% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility NE Average vs. NE Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 15 52.0 This facility has 71% fewer total deficiencies than a typical Nebraska assisted living residence (15 vs. NE avg 52).↓ 71% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.9 2.7 This facility has 30% fewer deficiencies per inspection than a typical Nebraska assisted living residence (1.9 vs. NE avg 2.7).↓ 30% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This Facility NE Average vs. NE Avg
Total inspections Info Combined count of all inspections conducted at this facility. 8 13.0 This facility has had 38% fewer total inspections than the Nebraska average (8 vs. NE avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 38% fewer
Show Inspection Reports

Living Spaces & Floor Plans for Heritage Pointe

1 Bedroom
1 Bedroom
Layout
Studio
Studio
Layout
2 bedroom
2 bedroom
Layout

Places of interest near Heritage Pointe

Address 16811 Burdette St, Omaha, NE 68116

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Info below is compiled from the NE Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Inspection events categorized as complaint-related by the state regulator.
How many inspections had one or more deficiencies recorded. Compare to total inspections to see how often problems were found on visit.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Heritage Pointe
AL
MC
RC
 Omaha
128
Facility 128
NE AVG 74
Rank #19 / 137
Yes
33
Facility 33
NE AVG 45
Rank #122 / 170
Studio / 1 Bed / 2 Bed
20
Facility 20
NE AVG 25
Rank #24 / 37
77.3%
Facility 77.3%
NE AVG 73.7%
Rank #54 / 104
- Krista Waddell - 8
4
Facility 4
NE AVG 7
Rank #59 / 127
2
Facility 2
NE AVG 15
Rank #47 / 127
15
Facility 15
NE AVG 52
Rank #72 / 127
1.9
Facility 1.9
NE AVG 4.0
Rank #71 / 127
Aksarben Village Senior Living Community
AL
IL
MC
 Omaha (South Central Omaha)
105
Facility 105
NE AVG 74
Rank #28 / 137
Yes
48
Facility 48
NE AVG 45
Rank #85 / 170
Studio / 1 Bed / 2 Bed
10
Facility 10
NE AVG 25
Rank #33 / 37
- A+ Colleen Jones Mid O, LP 7
0
Facility 0
NE AVG 7
Rank #1 / 127
0
Facility 0
NE AVG 15
Rank #1 / 127
0
Facility 0
NE AVG 52
Rank #1 / 127
0.0
Facility 0.0
NE AVG 4.0
Rank #1 / 127
The Brant at Gretna
AL
IL
MC
 Omaha (Millard)
86
Facility 86
NE AVG 74
Rank #38 / 137
Yes
54
Facility 54
NE AVG 45
Rank #60 / 170
Studio / 1 Bed / 2 Bed -- A+ Katie Nicodemus The Brant, LLC 1
0
Facility 0
NE AVG 7
Rank #1 / 127
0
Facility 0
NE AVG 15
Rank #1 / 127
0
Facility 0
NE AVG 52
Rank #1 / 127
0.0
Facility 0.0
NE AVG 4.0
Rank #1 / 127
Westgate Assisted Living
AL
RC
 Omaha (South Central Omaha)
80
Facility 80
NE AVG 74
Rank #43 / 137
Yes
50
Facility 50
NE AVG 45
Rank #77 / 170
Studio / Deluxe / 1 Bed
35
Facility 35
NE AVG 25
Rank #9 / 37
75.0%
Facility 75.0%
NE AVG 73.7%
Rank #58 / 104
- Verlynn Winnicki Snh Neb Tenant LLC 6
4
Facility 4
NE AVG 7
Rank #59 / 127
1
Facility 1
NE AVG 15
Rank #27 / 127
1
Facility 1
NE AVG 52
Rank #27 / 127
0.2
Facility 0.2
NE AVG 4.0
Rank #30 / 127
Remington Heights Retirement
AL
IL
 Omaha (West Omaha)
79
Facility 79
NE AVG 74
Rank #47 / 137
Yes
45
Facility 45
NE AVG 45
Rank #94 / 170
Studio / 1 Bed / 2 Bed
25
Facility 25
NE AVG 25
Rank #20 / 37
36.7%
Facility 36.7%
NE AVG 73.7%
Rank #101 / 104
A+ Heather Holmes - 7
3
Facility 3
NE AVG 7
Rank #51 / 127
2
Facility 2
NE AVG 15
Rank #47 / 127
5
Facility 5
NE AVG 52
Rank #57 / 127
0.7
Facility 0.7
NE AVG 4.0
Rank #56 / 127

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other NE assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Nebraska

Heritage Pointe is located in Omaha, Nebraska.
Here are the financial assistance programs available to residents in Nebraska.

Get Financial aid guidance

Aged and Disabled Waiver

Nebraska Medicaid A&D Waiver

Age 65+ or disabled
General Nebraska resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $4,000 individual, higher than most states
NE

Higher asset limit; rural access focus.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Nebraska Respite Network

NE Respite Network

Age Caregiver of someone 60+
General Nebraska resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NE

Lifespan respite focus; limited funding.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Personal Assistance Services (PAS)

Nebraska Personal Assistance Services

Age 19+ (65+ for seniors focus)
General Nebraska resident, Medicaid-eligible, needs help with 1+ ADL (e.g., bathing, dressing).
Income Limits (2025) ~$1,255/month (100% FPL, individual); spenddown allowed.
Asset Limits $4,000 (individual), $6,000 (couple) (excludes home up to $688,000, car).
NE

Family can be paid caregivers; statewide via DHHS.

Benefits
Personal care (4-6 hours/day) Limited homemaker services Respite (~200 hours/year)

Program of All-Inclusive Care for the Elderly (PACE)

Nebraska PACE (Immanuel Pathways)

Age 55+
General Nebraska resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $4,000 (individual), $6,000 (couple).
NE

Only in Douglas, Sarpy, parts of Cass/Pottawattamie/Washington Counties.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Nebraska Medicare Savings Program

Age 65+ or disabled
General Nebraska resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NE

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Nebraska VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Nebraska resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NE

High veteran demand in rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Heritage Pointe

Is Heritage Pointe in a walkable area?

Heritage Pointe has a walk score of 33. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Heritage Pointe?

According to NE state health department records, Heritage Pointe's license number is ALF318.

What is the occupancy rate at Heritage Pointe?

Heritage Pointe's occupancy is 77.3%.

How long has Heritage Pointe been in business?

Heritage Pointe has been operating for approximately 20 years, based on available licensing and registration records.

Are pets allowed at Heritage Pointe?

Yes, Heritage Pointe allows residents to bring their pets.

Who is the administrator of Heritage Pointe?

Krista Waddell is the administrator of Heritage Pointe.

How many beds does Heritage Pointe have?

Heritage Pointe has 128 beds.

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