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Heritage Pointe
Assisted Living, Memory Care & Respite Care · Omaha, NE
Exterior view of Heritage Pointe assisted living facility Exterior view of Heritage Pointe facility entrance Outdoor view of the facility with gardens and walkways Beautiful outdoor area with water feature and flowers Exterior view of Heritage Pointe with parked cars Signage with the facility name and support statement Exterior view of the Heritage Pointe building Exterior view of a nursing home entrance with stone archway. Exterior view of the Heritage Pointe facility entrance Exterior view of Heritage Pointe building surrounded by grass Residents posing with a whimsical outdoor statue Outdoor seating area with rocking chairs and garden Outdoor seating area with tables and potted plants Interior kitchen area with appliances A spacious interior lobby with seating and community decor Interior common area with seating and television. Seating area in a common room with a piano Bright common area with tables and chairs Bright common area with seating and kitchen Outdoor seating area with rocking chairs and flowers Beautifully landscaped outdoor garden area Beautifully landscaped outdoor courtyard with flowers Cozy interior living space in a senior facility Accessible garden area with trees and flowers Outdoor walking path with stone columns and greenery Bright, spacious dining area with tables and chairs Bright common area with seating and decor Cozy lounge area with bookshelves and seating Interior hallway with a small table and games Bright lounge area with comfortable seating A common area in a senior living facility with chairs and a cross Dining room setting with placemats and bowls Staff serving coffee to residents in dining room Two residents enjoying outdoor seating with dogs Residents participating in a joyful activity session Two residents decorating a Christmas tree together Two residents walking in a garden area with flowers Two smiling residents posing together indoors Resident celebrating a birthday with an entertainer Resident interacting with staff in a warm environment Staff assisting resident in a room

Heritage Pointe

Assisted Living, Memory Care & Respite Care · Omaha, NE
16811 Burdette St, Omaha, NE 68116 View map Calculator: See prices in your area
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Overview of Heritage Pointe

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The financial setup at Heritage Pointe in New Boston, Ohio, is straightforward. They use a flat-rate pricing model for all levels of care. Whether you or a loved one needs standard assisted living, memory care, or a short-term respite stay, costs stay predictable, even if health needs change over time. This kind of stability is especially great for couples, as it allows for adjoining rooms without the fear of costs suddenly ballooning.

Located at 3304 Rhodes Avenue and managed by Heritage Legacy Health Services, this 58-bed community is designed to be accessible, with full wheelchair access and a Walk Score of 66, which helps maintain independence and mobility.

When it comes to medical support, Heritage Pointe focuses on maintaining a reliable staffing ratio. They offer 24-hour care from licensed nurses and CNAs, averaging 4.88 nurse hours per resident each day. Plus, because RNs and LPNs directly oversee medication management, there’s a genuine sense of security regarding the quality of medical supervision.

The approach here blends necessary care with a real sense of community. Residents have plenty of ways to stay engaged, with amenities like a library, a fitness area, and an outdoor courtyard. There’s also a social snack bar and coffee shop, and the community keeps an active social calendar filled with events like cookouts, happy hours, and family gatherings.

Facility Direct Line (531) 233-1247
Facility Direct Line (531) 233-1247
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Bed community size
128-bed community Rank #39 / 227Bed count — State benchmarkedThis home is ranked 39th out of 227 homes in Nebraska for bed count. Shows this facility's certified or reported bed count compared to other Nebraska facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
20 years in operation Rank #41 / 57Years in operation — State benchmarkedThis home is ranked 41st out of 57 homes in Nebraska for years in operation. Shows how long this facility has been in operation compared to other Nebraska facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 33 / 100 Rank #210 / 296Walk Score — State benchmarkedThis home is ranked 210th out of 296 homes in Nebraska for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Nebraska facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
77%
Rank #87 / 183Occupancy rate — State benchmarkedThis home is ranked 87th out of 183 homes in Nebraska for occupancy. Shows this facility's occupancy rate versus the Nebraska average, with its Statewide rank out of 183. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Nebraska average: 70.3%
Occupied beds
99 / 128
Average occupied beds in Nebraska homes 54 beds

License Details

Facility TypeAssisted Living Facilities
StatusActive
CountyDouglas
License NumberALF318

Ownership & Operating Entity

Heritage Pointe is administered by Krista Waddell.

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesPersonal 24-hr Safety Pendant Call System

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactCarol Johnson, Executive Director (per BBB, record updated Jul 2026)

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Contact Information

Fax(402) 934-1680

Amenities & Lifestyle

Outdoor Courtyard
Snack Bar & Coffee Shop
Exercise Facilities
Library
Salon/Barber Shop
Activities
Branded ProgramsSnapshots™, Portraits®
Specific ProgramsRespite & Recovery Stays

Contact Heritage Pointe

Inspection History

In Nebraska, the Department of Health and Human Services, Division of Public Health conducts regular inspections to ensure nursing and assisted living facilities meet state and federal standards.

Since 2011 · 15 years of data 15 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Nebraska state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2011 vs. Nebraska state average
Overall vs. NE average 0 Worse No metrics in this bucket. 1 Better Metrics better than Nebraska average:
• Total deficiencies (71% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNE Averagevs. NE Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1552 This facility has 71% fewer total deficiencies than a typical Nebraska assisted living residence (15 vs. NE avg 52).↓ 71% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on April 30, 2024, found no deficiencies and confirmed compliance for licensure renewal including Alzheimer's Memory Care endorsement.
  • The January 23, 2018 complaint investigation found five deficiencies related to medication management and food safety, including expired medication aide certifications and improper dishwasher sanitation.
  • Earlier complaint investigations in 2014 and 2011 found multiple food safety and staff training deficiencies, but abuse and neglect allegations were unsubstantiated.
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Living Spaces & Floor Plans for Heritage Pointe

1 Bedroom
Studio
2 bedroom

Places of interest near Heritage Pointe

Address 16811 Burdette St, Omaha, NE 68116

Calculate Travel Distance to Heritage Pointe

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Compare Assisted Living around Omaha

Info below is compiled from the NE Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Heritage Pointe
AL
MC
RC
Omaha
128
Facility 128
NE AVG 82
Rank #39 / 227
Yes
33
Facility 33
NE AVG 46
Rank #210 / 296
Studio / 1 Bed / 2 Bed
20
Facility 20
NE AVG 28
Rank #41 / 57
 77.3% -Krista Waddell-8
4
Facility 4
NE AVG 8
Rank #63 / 157
2
Facility 2
NE AVG 15
Rank #49 / 157
15
Facility 15
NE AVG 52
Rank #75 / 157
1.9
Facility 1.9
NE AVG 4.0
Rank #74 / 157
Symphony Pointe
AL
IL
MC
RC
Elkhorn
115
Facility 115
NE AVG 82
Rank #47 / 227
Yes
16
Facility 16
NE AVG 46
Rank #259 / 296
Private Rooms---Shawn LahrLive Good Omaha, LLC1
0
Facility 0
NE AVG 8
Rank #1 / 157
0
Facility 0
NE AVG 15
Rank #1 / 157
-
Facility -
NE AVG 52
Rank #1 / 157
0.0
Facility 0.0
NE AVG 4.0
Rank #1 / 157
Aksarben Village Senior Living Community
AL
IL
MC
Omaha (South Central Omaha)
105
Facility 105
NE AVG 82
Rank #58 / 227
Yes
48
Facility 48
NE AVG 46
Rank #151 / 296
Studio / 1 Bed / 2 Bed
10
Facility 10
NE AVG 28
Rank #52 / 57
-A+Colleen JonesMid O, LP7
0
Facility 0
NE AVG 8
Rank #1 / 157
0
Facility 0
NE AVG 15
Rank #1 / 157
-
Facility -
NE AVG 52
Rank #1 / 157
0.0
Facility 0.0
NE AVG 4.0
Rank #1 / 157
Westgate Assisted Living
AL
RC
Omaha (South Central Omaha)
80
Facility 80
NE AVG 82
Rank #83 / 227
Yes
50
Facility 50
NE AVG 46
Rank #141 / 296
Studio / Deluxe / 1 Bed
35
Facility 35
NE AVG 28
Rank #19 / 57
 75.0% -Verlynn WinnickiSnh Neb Tenant LLC6
4
Facility 4
NE AVG 8
Rank #63 / 157
1
Facility 1
NE AVG 15
Rank #29 / 157
1
Facility 1
NE AVG 52
Rank #29 / 157
0.2
Facility 0.2
NE AVG 4.0
Rank #32 / 157
Bailey Pointe Assisted Living at Roxbury Park
AL
Omaha (Millard)
75
Facility 75
NE AVG 82
Rank #91 / 227
Yes
76
Facility 76
NE AVG 46
Rank #27 / 296
Studio / 1 Bed / 2 Bed- 81.3% -Douglas WilliamsWell Nebraska Tenant LLC11
7
Facility 7
NE AVG 8
Rank #103 / 157
4
Facility 4
NE AVG 15
Rank #72 / 157
7
Facility 7
NE AVG 52
Rank #65 / 157
0.6
Facility 0.6
NE AVG 4.0
Rank #55 / 157
View all Nearby Homes

Financial Assistance for
Assisted Living in Nebraska

Heritage Pointe is located in Omaha, Nebraska.
Here are the financial assistance programs available to residents in Nebraska.

Get Financial aid guidance

Aged and Disabled Waiver

Nebraska Medicaid A&D Waiver

Age 65+ or disabled
General Nebraska resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $4,000 individual, higher than most states
NE

Higher asset limit; rural access focus.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Nebraska Respite Network

NE Respite Network

Age Caregiver of someone 60+
General Nebraska resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NE

Lifespan respite focus; limited funding.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Personal Assistance Services (PAS)

Nebraska Personal Assistance Services

Age 19+ (65+ for seniors focus)
General Nebraska resident, Medicaid-eligible, needs help with 1+ ADL (e.g., bathing, dressing).
Income Limits (2025) ~$1,255/month (100% FPL, individual); spenddown allowed.
Asset Limits $4,000 (individual), $6,000 (couple) (excludes home up to $688,000, car).
NE

Family can be paid caregivers; statewide via DHHS.

Benefits
Personal care (4-6 hours/day) Limited homemaker services Respite (~200 hours/year)

Program of All-Inclusive Care for the Elderly (PACE)

Nebraska PACE (Immanuel Pathways)

Age 55+
General Nebraska resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $4,000 (individual), $6,000 (couple).
NE

Only in Douglas, Sarpy, parts of Cass/Pottawattamie/Washington Counties.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Nebraska Medicare Savings Program

Age 65+ or disabled
General Nebraska resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NE

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Nebraska VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Nebraska resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NE

High veteran demand in rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Heritage Pointe

Is Heritage Pointe in a walkable area?

Heritage Pointe has a walk score of 33. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Heritage Pointe?

According to NE state health department records, Heritage Pointe's license number is ALF318.

What is the occupancy rate at Heritage Pointe?

Heritage Pointe's occupancy is 77%.

How long has Heritage Pointe been in business?

Heritage Pointe has been operating for approximately 20 years, based on available licensing and registration records.

Are pets allowed at Heritage Pointe?

Yes, Heritage Pointe allows residents to bring their pets.

Who is the administrator of Heritage Pointe?

Krista Waddell is the administrator of Heritage Pointe.

How many beds does Heritage Pointe have?

Heritage Pointe has 128 beds.

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