Hermitage Deep Run
Assisted Living & Memory Care · Richmond, VA
Hermitage Deep Run
Assisted Living & Memory Care · Richmond, VA
Hermitage Deep Run is a senior living community located in Henrico, Virginia. It offers Assisted Living and Memory Support services, promoting independence and active living for residents. The community is part of the Pinnacle Living family, dedicated to enhancing the lives of seniors.
90-bed community Rank #179 / 365Bed count — State benchmarkedThis home is ranked 179th out of 365 homes we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 59 / 100 Rank #115 / 434Walk Score — State benchmarkedThis home is ranked 115th out of 434 homes we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAssisted Living Facility
StatusActive
ExpirationMarch 8, 2028
Hermitage Deep Run is administered by Brittany Ingram-Adkins.
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Memory Support
Specific ProgramsVolunteer Opportunities
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Since 2024 · 2 years of data
These figures come from state-published inspection data.
1 complaint
6 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Virginia state average
Overall vs. VA average
0 Worse
No metrics in this bucket.
4 Better
Metrics better than Virginia average:
• Inspections with deficiencies (89% below)
• Inspection deficiency rate (71% below)
• Total complaints (86% below)
• Complaints per year (86% below)
• Inspections with deficiencies (89% below)
• Inspection deficiency rate (71% below)
• Total complaints (86% below)
• Complaints per year (86% below)
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 6 | 14 | This facility has had 57% fewer total inspections than the Virginia average (6 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 57% fewer |
|
Inspections with deficiencies
Inspections that uncovered at least one regulatory deficiency.
| 1 | 9 | This facility has 89% fewer inspections with deficiencies than a typical Virginia assisted living residence (1 vs. VA avg 9).↓ 89% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 17% | 59% | This facility has 42 percentage points lower inspection deficiency rate than a typical Virginia assisted living residence (17% vs. VA avg 59%).↓ 42% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 7 | This facility has 86% fewer total complaints than a typical Virginia assisted living residence (1 vs. VA avg 7).↓ 86% better |
|
Complaints per year
Average complaints per year since 2024.
| 0.5 | 3.5 | This facility has 86% fewer complaints per year than a typical Virginia assisted living residence (0.5 vs. VA avg 3.5).↓ 86% better |
Places of interest near Hermitage Deep Run
9991 Ridgefield Parkway, Richmond, VA 23233
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Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sunrise Villa Tuckahoe | AL MC | Richmond (Henrico) | 250
Facility
250
VA AVG
96
Rank
#6 / 365 | Yes |
43
Facility
43
VA AVG
45
Rank
#221 / 434 | Studio / 1 Bed / 2 Bed | Mindy Powell |
94.0%
Facility
94.0%
VA AVG
71%
Rank
#29 / 293 | - | 15 | 0%
Facility
0%
VA AVG
59.3%
Rank
#1 / 330 | 7
Facility
7
VA AVG
7
Rank
#227 / 330 | 0
Facility
0
VA AVG
32
Rank
#1 / 271 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 271 |
| Westminster Canterbury Richmond | AL HC IL MC NH | Richmond | 214
Facility
214
VA AVG
96
Rank
#15 / 365 | Yes |
16
Facility
16
VA AVG
45
Rank
#374 / 434 | Studio / 1 Bed / 2 Bed / 2-4 Bed | Ms. Susan Chrissley |
60.7%
Facility
60.7%
VA AVG
71%
Rank
#209 / 293 | A+ | 5 | 0%
Facility
0%
VA AVG
59.3%
Rank
#1 / 330 | 0
Facility
0
VA AVG
7
Rank
#1 / 330 | 0
Facility
0
VA AVG
32
Rank
#1 / 271 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 271 |
| Cedarfield | AL NH IL | Richmond | 157
Facility
157
VA AVG
96
Rank
#38 / 365 | Yes |
11
Facility
11
VA AVG
45
Rank
#405 / 434 | 1 Bed / 2 Bed | Lauren Burnette |
54.1%
Facility
54.1%
VA AVG
71%
Rank
#236 / 293 | A | 6 | 17%
Facility
17%
VA AVG
59.3%
Rank
#22 / 330 | 0
Facility
0
VA AVG
7
Rank
#1 / 330 | 6
Facility
6
VA AVG
32
Rank
#48 / 271 | 1.0
Facility
1.0
VA AVG
2.3
Rank
#55 / 271 |
| The Estates at West End | AL IL MC | Richmond | 105
Facility
105
VA AVG
96
Rank
#126 / 365 | No |
65
Facility
65
VA AVG
45
Rank
#81 / 434 | Studio / 1 Bed | Stephanie Quick |
69.5%
Facility
69.5%
VA AVG
71%
Rank
#168 / 293 | - | 16 | 19%
Facility
19%
VA AVG
59.3%
Rank
#25 / 330 | 9
Facility
9
VA AVG
7
Rank
#264 / 330 | 8
Facility
8
VA AVG
32
Rank
#62 / 271 | 0.5
Facility
0.5
VA AVG
2.3
Rank
#28 / 271 |
| Hermitage Deep Run | AL MC | Richmond | 90
Facility
90
VA AVG
96
Rank
#179 / 365 | No |
59
Facility
59
VA AVG
45
Rank
#115 / 434 | - | Brittany Ingram-Adkins | - | - | 6 | 17%
Facility
17%
VA AVG
59.3%
Rank
#22 / 330 | 1
Facility
1
VA AVG
7
Rank
#78 / 330 | - | - |
Financial Assistance for
Assisted Living in Virginia
Hermitage Deep Run is located in RICHMOND, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about Hermitage Deep Run
Is Hermitage Deep Run in a walkable area?
Hermitage Deep Run has a walk score of 59. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
When does Hermitage Deep Run's license expire?
According to VA state health department records, Hermitage Deep Run's license expires on March 8, 2028.
Are pets allowed at Hermitage Deep Run?
No, Hermitage Deep Run has a no-pet policy.
Who is the administrator of Hermitage Deep Run?
Brittany Ingram-Adkins is the administrator of Hermitage Deep Run.
How many beds does Hermitage Deep Run have?
Hermitage Deep Run has 90 beds.
Are there photos of Hermitage Deep Run?
Yes — there are 4 photos of Hermitage Deep Run in the photo gallery on this page.
What is the address of Hermitage Deep Run?
Hermitage Deep Run is located at 9991 Ridgefield Parkway, Richmond, VA 23233.
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