Hillcrest Assisted Living
Assisted Living & Memory Care · San Augustine, TX
Hillcrest Assisted Living
Assisted Living & Memory Care · San Augustine, TX
Hillcrest Assisted Living in San Augustine, TX, is a senior living community that provides assisted living, memory support, and short-term respite care. Located within a small-town East Texas setting, this 52-bed community fosters independence and dignity for older adults, supported by a 24-hour staffing model.
The daily experience for older adults at this community is designed to promote social connection and self-care in a manageable, mid-sized setting. While memory care is included in the service offerings, it is important to note that the community does not currently hold a formal Alzheimer’s certification. Families seeking specialized dementia care are encouraged to speak directly with the administration to confirm that the available support matches the specific needs of their loved one. With a walk score of 39, the community is largely car-dependent, so families are also encouraged to coordinate with the team regarding transportation for off-site appointments and errands.
Regulatory oversight is managed by the Texas Health and Human Services Commission, accumulating a total of 11 citations, which is notably higher than the state average. Six of these were health-related deficiencies, focusing on medication administration, employee tuberculosis screening, and the accuracy of resident records. The remaining five findings involved Life Safety Codes, including fire safety and building maintenance, some of which were noted as recurring items from 2022. No formal enforcement actions were filed.
As one of the primary assisted living options in San Augustine, Hillcrest Assisted Living fills a vital role for families in this part of the state.
52-bed community Rank #649 / 972Bed count — State benchmarkedThis home is ranked 649th out of 972 homes in Texas for bed count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 39 / 100 Rank #752 / 1389Walk Score — State benchmarkedThis home is ranked 752nd out of 1389 homes in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeType B
CountySan Augustine
Hillcrest Assisted Living is legally operated by San Augustine Management LLC.
Owner NameSan Augustine Management LLC
Respite Care
24-Hour Staffing
No Alzheimer's certification
Pets not allowed
24/7 Care
Short Term Care
Health
Supportive
Dining
Specific ProgramsAssisted Living Communities, Memory Care Communities, Referral Form
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Since 2024 · 2 years of data
11 citations
2 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Texas state average
Overall vs. TX average
4 Worse
Metrics worse than Texas average:
• Total citations (83% above)
• Health citations (50% above)
• Life safety citations (33% above)
• Inspections with citations (100% above) 0 Better No metrics in this bucket.
• Total citations (83% above)
• Health citations (50% above)
• Life safety citations (33% above)
• Inspections with citations (100% above) 0 Better No metrics in this bucket.
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 11 | 6 | This facility has 83% more total citations than a typical Texas assisted living residence (11 vs. TX avg 6).↑ 83% worse |
|
Health citations
Citations related to resident care, clinical practices, and day-to-day operations.
| 3 | 2 | This facility has 50% more health citations than a typical Texas assisted living residence (3 vs. TX avg 2).↑ 50% worse |
|
Life safety citations
Citations related to building safety — fire prevention, emergency egress, and similar.
| 8 | 6 | This facility has 33% more life safety citations than a typical Texas assisted living residence (8 vs. TX avg 6).↑ 33% worse |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 2 | 1 | This facility has 100% more inspections with citations than a typical Texas assisted living residence (2 vs. TX avg 1).↑ 100% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- May 3, 2024 inspection found 10 deficiencies including medication administration errors, employee tuberculosis screening failures, incomplete resident records, and multiple life safety code violations.
- Life safety deficiencies involved failure to maintain fire sprinkler systems, gas heating checks, emergency preparedness risk assessments, plan updates, sheltering arrangements, and required training and drills.
- No complaints were substantiated in the inspection record.
Places of interest near Hillcrest Assisted Living
0.0 miles from city center
Estimated distance in miles from San Augustine's city center to Hillcrest Assisted Living's address, calculated via Google Maps.
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Compare Assisted Living around the area
Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Windsor Nursing and Rehabilitation Center of Harlingen | AL MC NH RC SNF | Harlingen | 154
Facility
154
TX AVG
79
Rank
#60 / 972 | No |
44
Facility
44
TX AVG
41
Rank
#645 / 1389 | 54
Facility
54
TX AVG
21
Rank
#1 / 585 | - | - | 2
Facility
2
TX AVG
6
Rank
#152 / 823 | 1 | 1 | Private Rooms |
| Parkwood Assisted Living | AL HOS MC NH PC RC SNF | Bedford | 84
Facility
84
TX AVG
79
Rank
#453 / 972 | Yes |
34
Facility
34
TX AVG
41
Rank
#863 / 1389 | - | - | Lcs-Phc LLC | 3
Facility
3
TX AVG
6
Rank
#319 / 823 | 2 | 1 | Studio / Suite / 1 Bed |
| Hillcrest Assisted Living | AL MC | San Augustine | 52
Facility
52
TX AVG
79
Rank
#649 / 972 | No |
39
Facility
39
TX AVG
41
Rank
#752 / 1389 | - | - | San Augustine Management LLC | 11
Facility
11
TX AVG
6
Rank
#708 / 823 | 3 | 8 | - |
| Mrc the Crossings | AL IL MC NH SNF | League City | 48
Facility
48
TX AVG
79
Rank
#685 / 972 | Yes |
21
Facility
21
TX AVG
41
Rank
#1077 / 1389 | - | - | Happy Harbor Methodist Home Inc | 6
Facility
6
TX AVG
6
Rank
#319 / 823 | 3 | 3 | - |
| Meadow Lake Senior Living – Tyler | AL IL MC NH RC SNF | Tyler | 20
Facility
20
TX AVG
79
Rank
#788 / 972 | Yes |
33
Facility
33
TX AVG
41
Rank
#882 / 1389 | 15
Facility
15
TX AVG
21
Rank
#293 / 585 | A+ | - | 0
Facility
0
TX AVG
6
Rank
#1 / 823 | - | - | 1 Bed / 2 Bed |
Frequently Asked Questions about Hillcrest Assisted Living
Who is the owner of Hillcrest Assisted Living?
Hillcrest Assisted Living is legally operated by San Augustine Management LLC.
Is Hillcrest Assisted Living in a walkable area?
Hillcrest Assisted Living has a walk score of 39. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Are pets allowed at Hillcrest Assisted Living?
No, Hillcrest Assisted Living has a no-pet policy.
How many beds does Hillcrest Assisted Living have?
Hillcrest Assisted Living has 52 beds.
Has Hillcrest Assisted Living had any citations?
Hillcrest Assisted Living has had 11 reported citations since 2024 according to records from Texas Health and Human Services (HHSC).
Are there photos of Hillcrest Assisted Living?
Yes — there are 2 photos of Hillcrest Assisted Living in the photo gallery on this page.
What is the address of Hillcrest Assisted Living?
Hillcrest Assisted Living is located at 1997 Davidson Dr, San Augustine, TX 75972.
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