Smaller home · May offer a more intimate, personalized care environment.
Hillcrest Assisted Living
Hillcrest Assisted Living in San Augustine, TX, is a senior living community that provides assisted living, memory support, and short-term respite care. Located within a small-town East Texas setting, this 52-bed community fosters independence and dignity for older adults, supported by a 24-hour staffing model.
The daily experience for older adults at this community is designed to promote social connection and self-care in a manageable, mid-sized setting. While memory care is included in the service offerings, it is important to note that the community does not currently hold a formal Alzheimer’s certification. Families seeking specialized dementia care are encouraged to speak directly with the administration to confirm that the available support matches the specific needs of their loved one. With a walk score of 39, the community is largely car-dependent, so families are also encouraged to coordinate with the team regarding transportation for off-site appointments and errands.
Regulatory oversight is managed by the Texas Health and Human Services Commission, accumulating a total of 11 citations, which is notably higher than the state average. Six of these were health-related deficiencies, focusing on medication administration, employee tuberculosis screening, and the accuracy of resident records. The remaining five findings involved Life Safety Codes, including fire safety and building maintenance, some of which were noted as recurring items from 2022. No formal enforcement actions were filed.
As one of the primary assisted living options in San Augustine, Hillcrest Assisted Living fills a vital role for families in this part of the state.
Community insights.
About this community
Hillcrest Assisted Living is legally operated by San Augustine Management LLC.
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total citations (25% above)
• Life safety citations (67% above) 1 At Avg Metrics at Texas average:
• Inspections with citations (at TX avg) 0 Better No metrics in this bucket.
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
| 10 | 8 | This facility has 25% more total citations than a typical Texas assisted living residence (10 vs. TX avg 8).↑ 25% worse |
|
Life safety citations
| 10 | 6 | This facility has 67% more life safety citations than a typical Texas assisted living residence (10 vs. TX avg 6).↑ 67% worse |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
| 1 | 1 | This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg |
Places of interest near Hillcrest Assisted Living
0.0 miles from city center
Estimated distance in miles from San Augustine's city center to Hillcrest Assisted Living's address, calculated via Google Maps.
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Compare Assisted Living around the area
Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Citations tied to health-related standards (as categorized by the state). Subset of overall citation activity.
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Citations tied to life safety or environmental standards (as categorized by the state). Often distinct from health-line citations.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Windsor Nursing and Rehabilitation Center of Harlingen | AL MC NH RC SNF | Harlingen | 154
Facility
154
TX AVG
78
Rank
#55 / 980 | No |
44
Facility
44
TX AVG
42
Rank
#646 / 1,345 | 54
Facility
54
TX AVG
21
Rank
#1 / 587 | - | - | 1
Facility
1
TX AVG
6
Rank
#87 / 839 | - | - | - | Private Rooms |
| Brookdale Lakeway | AL MC NH SNF | Lakeway (The Towers Of Lakeway) | 132
Facility
132
TX AVG
78
Rank
#112 / 980 | Yes |
28
Facility
28
TX AVG
42
Rank
#956 / 1,345 | 48
Facility
48
TX AVG
21
Rank
#47 / 587 | A+ | Brookdale Lakeway LLC | 6
Facility
6
TX AVG
6
Rank
#442 / 839 | - | 1 | 5 | Studio / 1 Bed / 2 Bed |
| Mirador Retirement Community | AL IL MC NH SNF | Corpus Christi (South Side) | 66
Facility
66
TX AVG
78
Rank
#531 / 980 | No |
39
Facility
39
TX AVG
42
Rank
#754 / 1,345 | 14
Facility
14
TX AVG
21
Rank
#306 / 587 | A+ | Methodist Retirement Communities | 2
Facility
2
TX AVG
6
Rank
#172 / 839 | 2.0 | - | 4 | 1 Bed / 2 Bed |
| Brookdale Sleepy Hollow | AL MC | Amarillo (Sleepy Hollow) | 65
Facility
65
TX AVG
78
Rank
#544 / 980 | Yes |
47
Facility
47
TX AVG
42
Rank
#585 / 1,345 | 23
Facility
23
TX AVG
21
Rank
#177 / 587 | - | Emeritol Seville Estates LLC | 1
Facility
1
TX AVG
6
Rank
#87 / 839 | 1.0 | - | 2 | Studio |
| Hillcrest Assisted Living | AL MC | San Augustine | 52
Facility
52
TX AVG
78
Rank
#646 / 980 | No |
39
Facility
39
TX AVG
42
Rank
#754 / 1,345 | - | - | San Augustine Management LLC | 10
Facility
10
TX AVG
6
Rank
#640 / 839 | - | - | 10 | - |
Frequently Asked Questions about Hillcrest Assisted Living
Who is the owner of Hillcrest Assisted Living?
Hillcrest Assisted Living is legally operated by San Augustine Management LLC.
Is Hillcrest Assisted Living in a walkable area?
Hillcrest Assisted Living has a walk score of 39. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Are pets allowed at Hillcrest Assisted Living?
No, Hillcrest Assisted Living has a no-pet policy.
How many beds does Hillcrest Assisted Living have?
Hillcrest Assisted Living has 52 beds.
Has Hillcrest Assisted Living had any citations?
Hillcrest Assisted Living has had 10 reported citations since 2026 according to records from Texas Health and Human Services (HHSC).
Are there photos of Hillcrest Assisted Living?
Yes — there are 2 photos of Hillcrest Assisted Living in the photo gallery on this page.
What is the address of Hillcrest Assisted Living?
Hillcrest Assisted Living is located at 1997 Davidson Dr, San Augustine, TX 75972.
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