Hope Mills Retirement Center

Overview of Hope Mills Retirement Center

Hope Mills Retirement Center is a 64-bed assisted living facility at 4217 Elk Road, Hope Mills, Cumberland County, North Carolina. It provides 24-hour staffing and accepts Medicaid.

Fire safety system failures and medication administration errors define Hope Mills’ limited regulatory record. Over two years (2016-2018), the facility averaged 6 deficiencies annually, 15 percent above North Carolina’s 5.2-deficiency benchmark. The most recent inspection on February 28, 2018 identified five deficiencies reflecting maintenance and safety infrastructure gaps. An exterior light at south hall exit was non-functional.

Six small and seven large oxygen cylinders were improperly stored in cardboard carriers in Room 8; inoperable call systems were present in each resident room. Fire rehearsals were not conducted per North Carolina Fire Prevention Code; no evacuations or audible alarms occurred on shifts, and fire drill logs lacked required descriptions. Building equipment was not maintained safely with windows potentially failing to stay open creating injury risk, exit signs failing to illuminate on battery backup, non-secure GFCI outlet, and unapproved door-propping devices. Exhaust ventilation was not provided at required rates; a storage room used for housekeeping items lacked ventilation.

December 2016 annual survey documented medication administration and physician communication failures. One resident’s out-of-range blood pressure readings were not reported to the physician per ordered parameters. Two residents experienced medication administration errors including improper fast-acting insulin administration (no air shot before administration and incorrect timing relative to meals) and medication error with cholesterol treatment.

Fire detection system gaps persisted across inspection cycles. March 2016 construction survey cited four deficiencies: the facility lacked fire detection coverage in all habitable rooms affecting smoke and fire detection and fire alarm activation; emergency illumination was not maintained in safe manner affecting paths of egress during emergencies; no heat detection was present in the Linen Closet in North Wing; and emergency illumination was absent in TV Room North Wing, TV Room South Wing, and Hall outside Room 33. April 2016 follow-up survey confirmed one uncorrected deficiency when the facility still lacked fire detection coverage in all habitable rooms, specifically missing heat detection in Linen Closets in North Wing. No fines, immediate jeopardy findings, or enforcement actions appear in the record.

No complaint investigations documented. The inspection record spans 2016-2018 only with no recent survey activity listed.

Families should ask about fire detection systems, emergency lighting, oxygen cylinder storage, call system operability, fire drills, medication administration, and protocols for vital sign abnormalities.

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Facility Direct Line (910) 425-6306 info@hopemillsretirementcenter.org