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Journeys Crossing
A resident participating in an activity with colored eggs Resident celebrating with St. Patrick's Day hat and smile Residents enjoying a guitar performance on a facility bus Residents and staff baking together in a kitchen Two smiling seniors sitting in a vehicle

Journeys Crossing

102 N. Stuart Avenue, Elkton, VA 22827 View map Calculator: See prices in your area
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Overview of Journeys Crossing

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Journeys Crossing is a licensed assisted living community in Elkton, Virginia, providing personalized care. Managed by Brian Phelps, the community provides a small, homelike environment in the Shenandoah Valley region, focusing on comfort, social connection, and individualized support for older adults who need help with daily activities. With 29 of 40 beds occupied, the community’s current occupancy is approximately 73%, indicating some availability for interested residents.

The community has completed 10 state inspections, 6 of which concluded with violations, or 60%, which is slightly below the Virginia average of 64.3%. A total of 15 deficiencies have been recorded across all inspections, lower than the state average of 32. Two inspections involved complaints, including the most recent inspection on July 17, 2025, which identified no deficiencies and did not substantiate the concerns raised. Earlier findings also pointed to recurring procedural issues related to medication management, staff documentation, and the security of resident and medication records, areas that appear to have been addressed over time. However, there are no records of fines, immediate jeopardy findings, or enforcement actions.

Three daily meals with snacks, along with housekeeping services and 24-hour support from nursing staff, are provided. Additional services also include home health care, social and recreational activities, access to a beauty salon, cable-ready rooms, private bathrooms, and emergency call systems in both bedrooms and bathrooms. Respite care is also available, which appeals to those exploring temporary stays. Administrative offices operate Monday through Friday from 8 a.m. to 4 p.m., and a schedule of activities and events is regularly posted in the shared great room.

Journeys Crossing is an ideal option for older adults in the Elkton and greater Shenandoah Valley area who prefer a smaller, more personal living environment instead of a large-scale setting. Its rural location and modest size foster a close-knit atmosphere where staff and residents know each other well, making it an appealing option for families seeking a more intimate and locally grounded community.

Facility Direct Line (540) 298-0054
Facility Direct Line (540) 298-0054 [email protected]
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Bed community size
40-bed community Rank #319 / 365Bed count — State benchmarkedThis home is ranked 319th out of 365 homes in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 50 / 100 Rank #175 / 446Walk Score — State benchmarkedThis home is ranked 175th out of 446 homes in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
73%
Rank #150 / 297Occupancy rate — State benchmarkedThis home is ranked 150th out of 297 homes in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
29 / 40
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationNovember 26, 2026

Ownership & Operating Entity

Journeys Crossing is administered by Brian Phelps.

Safety & Compliance

Emergency SystemsYes
Safety FeaturesEmergency call system in all bedrooms and bathrooms.

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Housekeeping
Emergency Call System
Salon
Cable Tv
Activities
Touring HoursM-F: 8am - 4pm

Contact Journeys Crossing

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data 15 deficiencies 2 complaints 10 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 0 Worse No metrics in this bucket. 6 Better Metrics better than Virginia average:
• Total deficiencies (53% below)
• Deficiencies per inspection (35% below)
• Inspections with violations (33% below)
• Inspection violation rate (6% below)
• Total complaints (71% below)
• Complaints per year (71% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1532 This facility has 53% fewer total deficiencies than a typical Virginia assisted living residence (15 vs. VA avg 32).↓ 53% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.52.3 This facility has 35% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.5 vs. VA avg 2.3).↓ 35% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1014 This facility has had 29% fewer total inspections than the Virginia average (10 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 29% fewer
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 69 This facility has 33% fewer inspections with violations than a typical Virginia assisted living residence (6 vs. VA avg 9).↓ 33% better
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 60%64% This facility has 4 percentage points lower inspection violation rate than a typical Virginia assisted living residence (60% vs. VA avg 64%).↓ 4% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 27 This facility has 71% fewer total complaints than a typical Virginia assisted living residence (2 vs. VA avg 7).↓ 71% better
Complaints per year Info Average complaints per year since 2021. 0.41.4 This facility has 71% fewer complaints per year than a typical Virginia assisted living residence (0.4 vs. VA avg 1.4).↓ 71% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The July 17, 2025 complaint investigations found no substantiated violations in administration, resident care, or physical plant conditions.
  • The June 9, 2025 monitoring inspection cited three deficiencies for unsecured medication storage, unlocked resident records, and failure to verify staff job description receipt.
  • Past inspections from 2021 to 2024 showed recurring issues with medication administration, incomplete documentation, and missing staff records, indicating ongoing compliance challenges.
Show Inspection Reports

Places of interest near Journeys Crossing

Address 0.0 miles from city center Info Estimated distance in miles from Elkton's city center to Journeys Crossing's address, calculated via Google Maps.

Calculate Travel Distance to Journeys Crossing

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Address

Compare Assisted Living around the area

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

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Journeys Crossing
AL
Elkton
40
Facility 40
VA AVG 96
Rank #319 / 365
No
50
Facility 50
VA AVG 44
Rank #175 / 446
-Brian Phelps 72.5% -10
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Facility 60%
VA AVG 64.3%
Rank #184 / 330
2
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Arleigh Burke Pavilion at Vinson Hall Retirement Community
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Studio / 1 Bed / 2 BedMs. Analisse Vasquez Soto 59.4% -6
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Frequently Asked Questions about Journeys Crossing

Is Journeys Crossing in a walkable area?

Journeys Crossing has a walk score of 50. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does Journeys Crossing's license expire?

According to VA state health department records, Journeys Crossing's license expires on November 26, 2026.

What is the occupancy rate at Journeys Crossing?

Journeys Crossing's occupancy is 73%.

Are pets allowed at Journeys Crossing?

No, Journeys Crossing has a no-pet policy.

Who is the administrator of Journeys Crossing?

Brian Phelps is the administrator of Journeys Crossing.

How many beds does Journeys Crossing have?

Journeys Crossing has 40 beds.

Has Journeys Crossing had any deficiencies?

Journeys Crossing has had 10 reported deficiencies since 2021 according to records from Virginia Department of Social Services (VDSS).

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