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Journeys Crossing
A resident participating in an activity with colored eggs Resident celebrating with St. Patrick's Day hat and smile Residents enjoying a guitar performance on a facility bus

Journeys Crossing

102 N. Stuart Avenue, Elkton, VA 22827 View map
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Overview of Journeys Crossing

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Journeys Crossing is an assisted living community in Elkton, VA, where residents can receive help with daily tasks such as dressing, bathing, and medication while living in a private or companion room. Private rooms suit residents who want their own space, while companion rooms provide a shared living arrangement. Nursing staff are available around the clock, so residents can receive nursing attention at any hour.

Journeys Crossing has 40 beds, making it a smaller community that may suit someone who prefers a setting where staff and residents can get to know each other. Respite care is available for short stays, which can suit a family caregiver who needs time to travel or recover. The community may be a good fit for someone seeking a smaller assisted living setting or a family needing short-term caregiver support.

A beauty salon allows grooming appointments to take place on site, and transportation gives residents an option for community travel without arranging every trip independently. A Walk Score of 50 means the area is somewhat walkable, with some errands possible on foot, so a resident who no longer drives may be able to complete certain nearby errands independently. Brian Phelps serves as the administrator, and Carla Monger is the director.

Facility Direct Line (540) 298-0054
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By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 40 Rank #267 / 311Bed count — State benchmarkedThis assisted living community is ranked 267th out of 311 assisted living communities we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #141 / 336Walk Score — State benchmarkedThis assisted living community is ranked 141st out of 336 assisted living communities we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
50 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #123 / 249Occupancy rate — State benchmarkedThis assisted living community is ranked 123rd out of 249 assisted living communities we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 249. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
72.5% This home usually has availability
Similar to the Virginia average: 69.8%
Occupied beds
29 / 40

About this community

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationNovember 26, 2026
QualificationAssisted Living | Non-Ambulatory

Ownership & Operating Entity

Journeys Crossing is administered by Brian Phelps.

Safety & Compliance

Emergency SystemsYes
Safety FeaturesEmergency call system in all bedrooms and bathrooms.

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Contact Information

Business Hours12:00 a.m. - 11:59 pm., Sunday through Saturday/24nhours

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Housekeeping
Emergency Call System
Salon
Cable Tv
Private Bathrooms
Activities
Touring HoursM-F: 8am - 4pm

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Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 15 deficiencies 3 complaints 9 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 0 Worse No metrics in this bucket. 4 Better Metrics better than Virginia average:
• Total deficiencies (53% below)
• Deficiencies per inspection (37% below)
• Total complaints (57% below)
• Complaints per year (57% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1532 This facility has 53% fewer total deficiencies than a typical Virginia assisted living residence (15 vs. VA avg 32).↓ 53% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.72.7 This facility has 37% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.7 vs. VA avg 2.7).↓ 37% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 914 This facility has had 36% fewer total inspections than the Virginia average (9 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 36% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 37 This facility has 57% fewer total complaints than a typical Virginia assisted living residence (3 vs. VA avg 7).↓ 57% better
Complaints per year Info Average complaints per year since 2021. 0.61.4 This facility has 57% fewer complaints per year than a typical Virginia assisted living residence (0.6 vs. VA avg 1.4).↓ 57% better
Show Inspection Reports

Places of interest near Journeys Crossing

Address 0.0 miles from city center Info Estimated distance in miles from Elkton's city center to Journeys Crossing's address, calculated via Google Maps.

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Compare Assisted Living around the area

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
The Fountains at Washington House
AL
IL
MC
Alexandria (Alexandria West)
177
Facility 177
VA AVG 94
Rank #16 / 311
Yes
66
Facility 66
VA AVG 45
Rank #61 / 336
Studio / 1 bed / 2 bedChristina Bernstein
39.5%
Facility 39.5%
VA AVG 69.8%
Rank #238 / 249
A+5
40%
Facility 40%
VA AVG 59.3%
Rank #68 / 303
1
Facility 1
VA AVG 7
Rank #68 / 303
6
Facility 6
VA AVG 32
Rank #46 / 248
1.2
Facility 1.2
VA AVG 2.3
Rank #63 / 248
Brookdale Staunton
AL
MC
Staunton
144
Facility 144
VA AVG 94
Rank #40 / 311
Yes
16
Facility 16
VA AVG 45
Rank #287 / 336
Studio / 1 Bed / 2 BedApril Sprouse
66.7%
Facility 66.7%
VA AVG 69.8%
Rank #154 / 249
A+8
63%
Facility 63%
VA AVG 59.3%
Rank #157 / 303
0
Facility 0
VA AVG 7
Rank #1 / 303
9
Facility 9
VA AVG 32
Rank #67 / 248
1.1
Facility 1.1
VA AVG 2.3
Rank #60 / 248
Sunrise of Alexandria
AL
HOS
MC
Alexandria (Seminary Hill)
110
Facility 110
VA AVG 94
Rank #86 / 311
Yes
62
Facility 62
VA AVG 45
Rank #80 / 336
Studio / 1 Bed / 2 BedArin Burrell-Duru
65.5%
Facility 65.5%
VA AVG 69.8%
Rank #159 / 249
A-7
29%
Facility 29%
VA AVG 59.3%
Rank #41 / 303
3
Facility 3
VA AVG 7
Rank #139 / 303
4
Facility 4
VA AVG 32
Rank #33 / 248
0.6
Facility 0.6
VA AVG 2.3
Rank #33 / 248
Sunrise of Springfield
AL
HOS
MC
Springfield
100
Facility 100
VA AVG 94
Rank #113 / 311
Yes
75
Facility 75
VA AVG 45
Rank #45 / 336
Studio / 1 Bed / 2 BedAnne Mccray
84.0%
Facility 84.0%
VA AVG 69.8%
Rank #52 / 249
A-6
17%
Facility 17%
VA AVG 59.3%
Rank #19 / 303
0
Facility 0
VA AVG 7
Rank #1 / 303
1
Facility 1
VA AVG 32
Rank #16 / 248
0.2
Facility 0.2
VA AVG 2.3
Rank #16 / 248
Journeys Crossing
AL
Elkton
40
Facility 40
VA AVG 94
Rank #267 / 311
No
50
Facility 50
VA AVG 45
Rank #141 / 336
-Brian Phelps
72.5%
Facility 72.5%
VA AVG 69.8%
Rank #123 / 249
-9
67%
Facility 67%
VA AVG 59.3%
Rank #168 / 303
2
Facility 2
VA AVG 7
Rank #105 / 303
15
Facility 15
VA AVG 32
Rank #103 / 248
1.7
Facility 1.7
VA AVG 2.3
Rank #92 / 248

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other VA assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Frequently Asked Questions about Journeys Crossing

Is Journeys Crossing in a walkable area?

Journeys Crossing has a walk score of 50. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does Journeys Crossing's license expire?

According to VA state health department records, Journeys Crossing's license expires on November 26, 2026.

What is the occupancy rate at Journeys Crossing?

Journeys Crossing's occupancy is 72.5%.

Are pets allowed at Journeys Crossing?

No, Journeys Crossing has a no-pet policy.

Who is the administrator of Journeys Crossing?

Brian Phelps is the administrator of Journeys Crossing.

How many beds does Journeys Crossing have?

Journeys Crossing has 40 beds.

Has Journeys Crossing had any deficiencies?

Journeys Crossing has had 15 reported deficiencies according to records from Virginia Department of Social Services (VDSS).

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