Manor Hills is a compassionate assisted living and memory care community in Wellsville, NY, that offers personal care and memory care. With a warm and welcoming environment, the community ensures older adults are comfortable. Housekeeping, meal service, and onsite activities are also offered, so residents have a hassle-free living. The community utilizes personalized approach to care to enhance residents’ living experiences.
Residents can freely interact with their peers and participate in a variety of fun activities. An activity room, outdoor seating, and a hair salon are also available for residents’ recreation and wellness. With its ideal location in a quiet residential area, residents experience a laid-back retirement. This senior living community is a good option for retirement in New York, especially with its dedicated services.
Staffing hours
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Hours per resident per day vs New York averages
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
3 of 6 metrics below state avg
Manor Hills is legally operated by Willow Ridge Senior Living, LLC.
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Inspection score unavailable
Not enough inspection history to generate a score.
Average score for New York assisted living residences: B 83/100
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 0 | 6 | This facility has had 100% fewer complaint visits than the New York average (0 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer Rank #57 / 316 Complaint visits — State benchmarked This home is ranked 57th out of 316 homes we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 12 | 14.5 | This facility has 17% fewer total violations than a typical New York assisted living residence (12 vs. NY avg 14.5).↓ 17% better Rank #199 / 316 Total violations — State benchmarked This home is ranked 199th out of 316 homes we track in New York for violations. Shows this facility's violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
0
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2026
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2026
Next scheduled court appearance on record across active cases.
Jun 15, 2026These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
2.02
18% worse than New York averageNew York average: 1.71
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.52
13% worse than New York averageNew York average: 1.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.7%
30% worse than New York averageNew York average: 20.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.8%
9% better than New York averageNew York average: 9.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than New York averageNew York average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
48.1%
10% worse than New York averageNew York average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
43.8%
13% worse than New York averageNew York average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
No pets allowed
Housing Options: Studio / 1 Bed / Semi-Private Rooms
Building Type: Single-story
Beauty Services
Housekeeping Services
Social and Recreational Activities
1.3 miles from city center
Estimated distance in miles from Wellsville's city center to Manor Hills's address, calculated via Google Maps.
Add your location
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
PC (Palliative Care):
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the benchmark below for the typical New York score; higher is better.
This is a proprietary Assisted Living Magazine score.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Jewish Home of Rochester | AL ADC HC IL MC NH PC SNF | Rochester | 328
Facility
328
NY AVG
160
Rank
#43 / 737 | Yes |
8
Facility
8
NY AVG
64
Rank
#1,094 / 1,149 | Jewish Home Of Rochester (Not For Profit) | 85
Facility
85
NY AVG
83
Rank
#293 / 616 | 9 | 44% | 27 | 24 | 2.7 | Studio / 1 Bed / 2 Bed | - |
| United Hebrew of New Rochelle | AL IL MC NH SNF | New Rochelle | 294
Facility
294
NY AVG
160
Rank
#71 / 737 | No |
80
Facility
80
NY AVG
64
Rank
#454 / 1,149 | United Home For Aged Hebrews (Not For Profit) | 96
Facility
96
NY AVG
83
Rank
#73 / 616 | 7 | 71% | 6 | 12 | 1.7 | Studio / 1 Bed / 2 Bed | - |
| Meadowbrook Care Center | AL MC NH PC SNF | Freeport | 280
Facility
280
NY AVG
160
Rank
#75 / 737 | No |
75
Facility
75
NY AVG
64
Rank
#527 / 1,149 | Meadowbrook Care Center, Inc. (For Profit) | 81
Facility
81
NY AVG
83
Rank
#390 / 616 | 13 | 31% | 11 | 27 | 2.1 | - | A+ |
| Manor Hills | AL MC | Wellsville | 137
Facility
137
NY AVG
160
Rank
#369 / 737 | No |
47
Facility
47
NY AVG
64
Rank
#806 / 1,149 | Willow Ridge Senior Living, LLC | - | 5 | 80%
Facility
80%
NY AVG
44.4%
Rank
#266 / 316 | 0
Facility
0
NY AVG
6
Rank
#57 / 316 | 12
Facility
12
NY AVG
14.5
Rank
#199 / 316 | 2.4
Facility
2.4
NY AVG
1.6
Rank
#253 / 316 | Studio / 1 Bed / Semi-Private Rooms | - |
| The Nottingham | AL IL MC NH SNF | Jamesville | 64
Facility
64
NY AVG
160
Rank
#632 / 737 | No | - | Loretto Adult Community, Inc | 91
Facility
91
NY AVG
83
Rank
#173 / 616 | 14 | 43%
Facility
43%
NY AVG
44.4%
Rank
#140 / 316 | 8
Facility
8
NY AVG
6
Rank
#254 / 316 | 7
Facility
7
NY AVG
14.5
Rank
#148 / 316 | 0.5
Facility
0.5
NY AVG
1.6
Rank
#77 / 316 | Private / Semi-Private Rooms | - |
Manor Hills is legally operated by Willow Ridge Senior Living, LLC.
Manor Hills has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Manor Hills has been operating for approximately 37 years, based on available licensing and registration records.
No, Manor Hills has a no-pet policy.
Manor Hills has 137 beds.
Manor Hills has had 12 reported violations since 2019 according to records from New York State Department of Health (NYSDOH).
Yes — there are 7 photos of Manor Hills in the photo gallery on this page.
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