Manor Village at Desert Ridge
Assisted Living, Independent Living & Memory Care · Phoenix, AZ

Manor Village at Desert Ridge

Assisted Living, Independent Living & Memory Care · Phoenix, AZ

Overview of Manor Village at Desert Ridge

Situated within the Toscana at Desert Ridge neighborhood of Phoenix, Manor Village at Desert Ridge has maintained operational status for a duration of five years. The facility utilizes a three-story structure positioned at the outer boundary of local walkability standards. With a Walk Score of 47, most logistical needs and external errands necessitate the use of a private vehicle, a reality the community attempts to balance through the provision of on-site transportation services. The campus maintains a strategic proximity to the HonorHealth Scottsdale Thompson Peak Medical Center, which is located 2.3 miles away.

The facility possesses a total capacity of 129 beds, partitioned into one-bedroom and two-bedroom residential units. The floor plans range from 590 square feet at the entry-level tier to slightly exceeding 1,000 square feet for the most expansive layouts, a dimension that provides a level of space notably above the average for assisted living environments. The care architecture incorporates independent living, assisted living, and memory care services, constructing a systematic pathway that permits residents to maintain residency as their individual clinical requirements evolve over time.

The internal service ecosystem includes beauty services, housekeeping, scheduled transportation, structured exercise programs, and diverse recreational opportunities. Culinary offerings follow a daily protocol that features a primary entree option alongside a secondary selection. The community facilitates periodic local excursions and maintains a pet-friendly policy. Administrative oversight rests with Nicolle Blais, while Manor Village US Holdings, LLC retains operational control.

Manor Village at Desert Ridge functions as a large-format, multi-level community defined by unit sizes that prioritize square footage. It serves as an effective operational environment for individuals who place a high value on maintaining continuity of residence across multiple care stages within a suburban Phoenix setting.

Bed community size
129-bed community Rank #68 / 522Bed count — State benchmarkedThis home is ranked 68th out of 522 homes in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
5 years in operation Rank #345 / 533Years in operation — State benchmarkedThis home is ranked 345th out of 533 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 47 / 100 Rank #291 / 818Walk Score — State benchmarkedThis home is ranked 291st out of 818 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Details

Facility TypeAssisted Living Center
IssuanceApril 6, 2021
License NumberAL11856C
QualificationHealth Care

Ownership & Operating Entity

Manor Village at Desert Ridge is administered by Nicolle Blais.

OwnerManor Village Us Holdings, LLC

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactNicolle Blais (per state records, record updated Jul 2026)

Contact Manor Village at Desert Ridge

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 2 Worse Metrics worse than Arizona average:
• Enforcement actions (456% above)
• Total complaints (50% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 50.9 This facility has 456% more enforcement actions than a typical Arizona assisted living residence (5 vs. AZ avg 0.9).↑ 456% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 135 This facility has had 160% more total inspections than the Arizona average (13 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 160% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 96 This facility has 50% more total complaints than a typical Arizona assisted living residence (9 vs. AZ avg 6).↑ 50% worse Rank #430 / 482 Total complaints — State benchmarked This home is ranked 430th out of 482 homes in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 482 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on October 29, 2025, resulted in a $250 fine that was paid in full, with no new deficiencies cited.
  • Repeated deficiencies involved failure to document caregiver assistance with activities of daily living, confirmed in enforcement actions on September 26, 2025.
  • Deficiencies consistently focused on caregiver documentation, skills verification, orientation, and service plan compliance across multiple inspections from 2024 to 2025.

What does this home offer?

Pets allowed icon
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Pets Allowed

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Room Sizes: 590 / 728 / 894 / 965 - 1,043 sq. ft

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Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
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Building Type: 3-story

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Beauty Services

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Transportation Services

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Housekeeping Services

Social and recreational activities icon
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Social and Recreational Activities

Exercise program icon
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Exercise Programs

Living Spaces & Floor Plans for Manor Village at Desert Ridge

Places of interest near Manor Village at Desert Ridge

Address 5560 E Deer Valley Dr, Phoenix, AZ 85054 — 2.26 miles to nearest hospital (HonorHealth Scottsdale Thompson Peak Medical Center)

Calculate Travel Distance to Manor Village at Desert Ridge

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Compare Assisted Living around Phoenix

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Brookdale Central Paradise Valley
AL
IL
MC
Phoenix (Paradise Valley Village)
155
Facility 155
AZ AVG 54
Rank #33 / 522
Yes
67
Facility 67
AZ AVG 37
Rank #75 / 818
Studio / 1 Bed / 2 Bed
19
Facility 19
AZ AVG 11
Rank #83 / 533
-Brandy Cooper-6--
MorningStar Assisted Living & Memory Care at Arcadia
AL
MC
Phoenix (Arcadia Lite)
135
Facility 135
AZ AVG 54
Rank #57 / 522
Yes
69
Facility 69
AZ AVG 37
Rank #60 / 818
Studio / 1 Bed / 2 Bed
22
Facility 22
AZ AVG 11
Rank #64 / 533
A+Travis Garrard-7--
Manor Village at Desert Ridge
AL
IL
MC
Phoenix (Toscana At Desert Ridge Condominium)
129
Facility 129
AZ AVG 54
Rank #68 / 522
Yes
47
Facility 47
AZ AVG 37
Rank #291 / 818
1 Bed / 2 Bed
5
Facility 5
AZ AVG 11
Rank #345 / 533
-Nicolle Blais-13--
Shadow Mountain Memory Care
AL
MC
RC
Phoenix (Paradise Valley Oasis)
72
Facility 72
AZ AVG 54
Rank #170 / 522
Yes
70
Facility 70
AZ AVG 37
Rank #51 / 818
Private / Companion Suites
5
Facility 5
AZ AVG 11
Rank #345 / 533
A-Misty Farnstrom
95
Facility 95
AZ AVG 82
Rank #2 / 54
9
1
Facility 1
AZ AVG 9
Rank #2 / 35
0.1
Facility 0.1
AZ AVG 1.8
Rank #2 / 35
The Terraces of Phoenix
AL
IL
MC
NH
SNF
Phoenix (Camelback East Village)
64
Facility 64
AZ AVG 54
Rank #188 / 522
Yes
62
Facility 62
AZ AVG 37
Rank #130 / 818
1 Bed / 2 Bed--Kordell Erickson
69
Facility 69
AZ AVG 82
Rank #40 / 54
15
13
Facility 13
AZ AVG 9
Rank #13 / 35
0.9
Facility 0.9
AZ AVG 1.8
Rank #8 / 35

Financial Assistance for
Assisted Living in Arizona

Manor Village at Desert Ridge is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Manor Village at Desert Ridge

What neighborhood is Manor Village at Desert Ridge in?

Manor Village at Desert Ridge is in the Toscana At Desert Ridge Condominium neighborhood of Phoenix.

Who is the owner of Manor Village at Desert Ridge?

Manor Village at Desert Ridge is legally operated by Manor Village Us Holdings, LLC, and administered by Nicolle Blais.

Is Manor Village at Desert Ridge in a walkable area?

Manor Village at Desert Ridge has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Manor Village at Desert Ridge?

According to AZ state health department records, Manor Village at Desert Ridge's license number is AL11856C.

How long has Manor Village at Desert Ridge been in business?

Manor Village at Desert Ridge has been operating for approximately 5 years, based on available licensing and registration records.

Are pets allowed at Manor Village at Desert Ridge?

Yes, Manor Village at Desert Ridge allows residents to bring their pets.

Who is the administrator of Manor Village at Desert Ridge?

Nicolle Blais is the administrator of Manor Village at Desert Ridge.

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