Mercy House New Braunfels
Assisted Living & Memory Care · New Braunfels, TX
Mercy House New Braunfels
Assisted Living & Memory Care · New Braunfels, TX
Mercy House in New Braunfels, Texas, comprises a dedicated team of professionals who provide seniors with specialized assisted living and memory care services. Renowned for their exceptional approach, they empathize with the challenges of transitioning to a new living arrangement. Their well-organized team prioritizes resident care, creating a familial atmosphere in this historically rich location. With a focus on individualized care, Mercy House accommodates up to 16 residents, ensuring each receives personalized attention.
As an assisted living and memory care facility that feels like family, Mercy House welcomes short-term stays, providing indoor and outdoor common areas. Its premier accommodations include specialized meal plans, memory care activities, calendar-filled recreational programs, ADLs, and medication management.
16-bed community Rank #793 / 972Bed count — State benchmarkedThis home is ranked 793rd out of 972 homes in Texas for bed count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Walk Score: 13 / 100 Rank #1194 / 1389Walk Score — State benchmarkedThis home is ranked 1194th out of 1389 homes in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeType B
CountyComal
Mercy House New Braunfels is legally operated by Darsea I, LLC.
Alzheimer's Certification
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Since 2025 · 1 year of data
3 citations
2 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2025 vs. Texas state average
Overall vs. TX average
2 Worse
Metrics worse than Texas average:
• Life safety citations (117% above)
• Inspections with citations (100% above) 2 Better Metrics better than Texas average:
• Total citations (50% below)
• Health citations (50% below)
• Life safety citations (117% above)
• Inspections with citations (100% above) 2 Better Metrics better than Texas average:
• Total citations (50% below)
• Health citations (50% below)
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 6 | This facility has 50% fewer total citations than a typical Texas assisted living residence (3 vs. TX avg 6).↓ 50% better |
|
Health citations
Citations related to resident care, clinical practices, and day-to-day operations.
| 1 | 2 | This facility has 50% fewer health citations than a typical Texas assisted living residence (1 vs. TX avg 2).↓ 50% better |
|
Life safety citations
Citations related to building safety — fire prevention, emergency egress, and similar.
| 13 | 6 | This facility has 117% more life safety citations than a typical Texas assisted living residence (13 vs. TX avg 6).↑ 117% worse |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 2 | 1 | This facility has 100% more inspections with citations than a typical Texas assisted living residence (2 vs. TX avg 1).↑ 100% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- September 20, 2022 inspection cited two deficiencies for failing to meet required sprinkler system and fire alarm standards under NFPA and assisted living licensing rules.
- Previous 2019 life safety code violations involved sprinkler and fire alarm system issues that were corrected before the 2022 inspection.
- No complaints were substantiated in the most recent inspection, and the facility addressed earlier fire safety deficiencies.
What does this home offer?
No pets allowed
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Reviews (1)
Mercy House New Braunfels Reviews
Taree Schrubb
My husband Vic was at Mercy House for 7 weeks before his passing on December 29, 2024. I was very pleased with the care he received there. The CNA's were very kind to Vic and tried to help him with my suggestions to get him to eat. I feel this was a good environment for him as I could not take care of him at home when he was discharged from the hospital after a week's stay for a UTI and impaction. He was a wanderer and he was in a safe environment. With the help of Hospice I feel Vic received the care he needed in his last days of his journey with dementia.
Rating Their Experiences
What do you like most about living here?
The best thing was that my husband was in a safe environment .
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Yes
Are the common areas pleasant and comfortable for socializing or relaxing?
Yes
How do you feel about the level of social interaction available with other residents?
There were other residents who Vic was able to interact with during his stay at Mercy House.
How was the units offered in this community?
A representative from Mercy House came to the hospital the day I was searching for a facility to place my husband. The literature she provided me was very easy to understand about the levels of care he would receive and the prices were very well presented. In such simple , clear information and with the smaller number of residents , it was exactly what I wanted for my husband .
I am very pleased with the care he received !!!!
Do you feel safe living in this community?
Yes
How would you rate the quality and variety of the meals? (1-5)
4
Are special diets handled well?
Yes
Is the dining schedule flexible enough to meet your preferences?
Yes
How well do you think the community handles emergencies or unexpected events?
They called me any time they had a question about how to respond to his behavior .
Are there any hidden fees or unexpected charges?
None.
Would you recommend this community to others looking for senior living options?
I would very highly recommend Mercy House to others looking for a place for their loved ones when they are unable to return home.
Is there anything you wish you knew before moving in?
Not that I can think of . I was provided with with phone numbers of people I could contact by phone and text if I had a concern.
Places of interest near Mercy House New Braunfels
2.1 miles from city center
Estimated distance in miles from New Braunfels's city center to Mercy House New Braunfels's address, calculated via Google Maps.
— 0.8 miles to nearest hospital (CHRISTUS Santa Rosa Hospital - New Braunfels)
Calculate Travel Distance to Mercy House New Braunfels
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Compare Assisted Living around New Braunfels
Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| The Blake at New Braunfels | AL MC | New Braunfels (Freiheit) | 159
Facility
159
TX AVG
79
Rank
#50 / 972 | Yes |
49
Facility
49
TX AVG
41
Rank
#541 / 1389 | 4
Facility
4
TX AVG
21
Rank
#544 / 585 | - | Inspired Senior Living Of New Braunfels Mt | 5
Facility
5
TX AVG
6
Rank
#783 / 823 | - | 5 | Private Rooms / Semi-Private Rooms |
| Elan Westpointe | AL MC | New Braunfels (Mission Hill Medical & Professional Village) | 128
Facility
128
TX AVG
79
Rank
#149 / 972 | Yes |
47
Facility
47
TX AVG
41
Rank
#585 / 1389 | 10
Facility
10
TX AVG
21
Rank
#405 / 585 | - | Sabra Healthcare Reit, Inc | 10
Facility
10
TX AVG
6
Rank
#464 / 823 | 1 | 9 | - |
| Gruene Senior Living | AL MC | New Braunfels (Gruene Courtyard) | 84
Facility
84
TX AVG
79
Rank
#453 / 972 | Yes |
39
Facility
39
TX AVG
41
Rank
#752 / 1389 | - | - | Gruene Senior Living LP | 6
Facility
6
TX AVG
6
Rank
#1 / 823 | 1 | 5 | Private Rooms / Semi-Private Rooms |
| Rio Terra | AL IL MC | New Braunfels (East Common Street) | 75
Facility
75
TX AVG
79
Rank
#482 / 972 | No |
19
Facility
19
TX AVG
41
Rank
#1111 / 1389 | 16
Facility
16
TX AVG
21
Rank
#271 / 585 | A+ | Welltower Tcg Ridea Tenant, LLC | 9
Facility
9
TX AVG
6
Rank
#246 / 823 | 2 | 7 | Studio / 1 Bed / 2 Bed |
| Mercy House New Braunfels | AL MC | New Braunfels (Rio Vista) | 16
Facility
16
TX AVG
79
Rank
#793 / 972 | No |
13
Facility
13
TX AVG
41
Rank
#1194 / 1389 | - | - | Darsea I, LLC | 14
Facility
14
TX AVG
6
Rank
#319 / 823 | 1 | 13 | Private / Semi-Private Rooms |
Financial Assistance for
Assisted Living in Texas
Mercy House New Braunfels is located in New Braunfels, Texas.
Here are the financial assistance programs available to residents in Texas.
More homes from the same operator
Operated by
Mercy House Assisted Living and Memory Care
Frequently Asked Questions about Mercy House New Braunfels
What neighborhood is Mercy House New Braunfels in?
Mercy House New Braunfels is in the Rio Vista neighborhood of New Braunfels.
Who is the owner of Mercy House New Braunfels?
Mercy House New Braunfels is legally operated by Darsea I, LLC.
Is Mercy House New Braunfels in a walkable area?
Mercy House New Braunfels has a walk score of 13. Car-dependent. Most errands require a car, with limited nearby walkable options.
Are pets allowed at Mercy House New Braunfels?
No, Mercy House New Braunfels has a no-pet policy.
How many beds does Mercy House New Braunfels have?
Mercy House New Braunfels has 16 beds.
Has Mercy House New Braunfels had any citations?
Mercy House New Braunfels has had 3 reported citations since 2025 according to records from Texas Health and Human Services (HHSC).
Are there photos of Mercy House New Braunfels?
Yes — there are 6 photos of Mercy House New Braunfels in the photo gallery on this page.
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