Occupancy rate
65%
Lower than the California average: 72.8%Merrill Gardens at Gilroy
Assisted Living, Independent Living & Memory Care · Gilroy, CA
Merrill Gardens at Gilroy
Assisted Living, Independent Living & Memory Care · Gilroy, CA
Overview of Merrill Gardens at Gilroy
Enjoy a cozy retirement experience at Merrill Gardens at Gilroy, a classic senior living community at Gilroy, California with options for independent living, assisted living, memory care, and respite care. Residents can enjoy cozy living areas, private apartments, and an elegant dining room, along with plenty of sunshine and peaceful views. With nearby art and food festivals, dining, golf, and shopping, seniors have plenty to explore and enjoy, while gardening enthusiasts can take advantage of raised beds in the courtyard.
Merrill Gardens aims to enhance the lives of its residents through a busy calendar of enriching activities tailored to their desires. Led by an Active Living Director, the community offers a variety of programs and social outings. The community welcomes small pets and features garage parking for family visits. The Anytime Dining program allows residents to enjoy made-to-order meals at their convenience, ensuring a fulfilling and enjoyable living experience.
214-bed community Rank #129 / 1657Bed count — State benchmarkedThis home is ranked 129th out of 1657 homes in California for Bed Count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
4 years in operation Rank #1100 / 1487Years in operation — State benchmarkedThis home is ranked 1100th out of 1487 homes in California for Years In Operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 38 / 100 Rank #1584 / 2092Walk Score — State benchmarkedThis home is ranked 1584th out of 2092 homes in California for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
Lower than the California average: 72.8%Occupied beds
140 / 214
Average occupied beds in California homes
87 beds
Best of Gilroy Award 2023
Great Place to Work 2024-2025
Facility TypeResidential Care Elderly
IssuanceSeptember 10, 2021
CountySanta Clara
Merrill Gardens at Gilroy is legally operated by Mg At Gilroy, LP, Shi-Iv Merrill Gp, LLC, and Merril, and administered by Billy Mitchell.
Licensed Nurses/CNAs
24-Hour Staffing
HousekeepingYes
Resident Call System
Transportation Options
Anytime Dining
On-Site Maintenance
Weekly Housekeeping
Fitness Area
Pets Welcome
Wellness Program
Starting Price$2,995 per month
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Since 2021 · 5 years of data
26 citations
52 total visits
24 complaint visits
3 official inspections
20 complaint investigations
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
21 points below the California average for assisted living residences (81/100)
Rank #1294 / 1401 in California Inspection Score — State benchmarked This home is ranked 1294th out of 1401 homes in California for Inspection Score. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 60 out of 100. Letter grade D-. 21 points below the California average for assisted living residences (81/100)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. California state average
Overall vs. CA average
8 Worse
Metrics worse than California average:
• Total citations (160% above)
• Serious citations (Type A) (600% above)
• Moderate citations (Type B) (25% above)
• Citations per year (160% above)
• Total visits (225% above)
• Complaint visits (85% above)
• Other visits (257% above)
• Complaint investigations (100% above) 2 Better Metrics better than California average:
• Citations per inspection (85% below)
• Official inspections (25% below)
• Total citations (160% above)
• Serious citations (Type A) (600% above)
• Moderate citations (Type B) (25% above)
• Citations per year (160% above)
• Total visits (225% above)
• Complaint visits (85% above)
• Other visits (257% above)
• Complaint investigations (100% above) 2 Better Metrics better than California average:
• Citations per inspection (85% below)
• Official inspections (25% below)
Latest Inspection
February 24, 2026
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 26 | 10 | This facility has 160% more total citations than a typical California assisted living residence (26 vs. CA avg 10).↑ 160% worse |
|
Serious citations (Type A)
Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 21 | 3 | This facility has 600% more serious citations (type a) than a typical California assisted living residence (21 vs. CA avg 3).↑ 600% worse Rank #1140 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 1140th out of 1160 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. |
|
Moderate citations (Type B)
Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 5 | 4 | This facility has 25% more moderate citations (type b) than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse |
|
Citations per year
Average citations per year since 2021.
| 5.2 | 2 | This facility has 160% more citations per year than a typical California assisted living residence (5.2 vs. CA avg 2).↑ 160% worse |
|
Citations per inspection
Average citations per inspection.
| 0.5 | 3.3 | This facility has 85% fewer citations per inspection than a typical California assisted living residence (0.5 vs. CA avg 3.3).↓ 85% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 52 | 16 | This facility has 225% more total visits than a typical California assisted living residence (52 vs. CA avg 16).↑ 225% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 24 | 13 | This facility has 85% more complaint visits than a typical California assisted living residence (24 vs. CA avg 13).↑ 85% worse Rank #1182 / 1388 Complaint visits — State benchmarked This home is ranked 1182nd out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 25 | 7 | This facility has 257% more other visits than a typical California assisted living residence (25 vs. CA avg 7).↑ 257% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 3 | 4 | This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 20 | 10 | This facility has 100% more complaint investigations than a typical California assisted living residence (20 vs. CA avg 10).↑ 100% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on February 24, 2026, found full compliance with no deficiencies and confirmed completion of all corrective action plan trainings.
- Multiple substantiated complaints from 2024 to 2025 cited deficiencies for abuse incidents, failure to update resident reappraisals, improper medication administration, and inadequate night staffing posing immediate health and safety risks.
- The facility showed improvement over time with no deficiencies cited in 2025 monitoring visits, but recurring issues with resident rights, medication errors, and reporting violations persisted through 2024 and early 2025.
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Billy Mitchell is the Senior Living Executive Director at Merrill Gardens at Gilroy. He holds a bachelor's degree in religious studies, a master's in theology, and a master's in human healthcare administration. Billy began his healthcare career in 2000 and has held various leadership roles including hospital Chaplain, Palliative Care Director, and Home Health Administrator. He enjoys cooking, sports, and traveling with his family.
Living Spaces & Floor Plans for Merrill Gardens at Gilroy
Places of interest near Merrill Gardens at Gilroy
2.4 miles from city center
Estimated distance in miles from Gilroy's city center to Merrill Gardens at Gilroy's address, calculated via Google Maps.
— 2.58 miles to nearest hospital (St. Louise Regional Hospital)
Calculate Travel Distance to Merrill Gardens at Gilroy
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Compare Assisted Living around the area
The information below is reported by the California Department of Social Services and Department of Public Health.
| Harrison Villa of Mt. San Antonio Gardens | AL IL MC NH SNF | Pomona | 520 | No | - | 45 | Studio |
| Merrill Gardens at Gilroy | AL IL MC | Gilroy (Isabella Way) | 214 | Yes | - | 38 | Studio / 1 Bed / 2 Bed |
| Canterbury Woods | AL IL NH SNF | Pacific Grove | 190 | No | A+ | 81 | 1 Bed / 2 Bed |
| Webster House | AL IL NH SNF | Palo Alto (Crescent Park) | 54 | No | - | 90 | 1 Bed / 2 Bed |
| Mission Commons – A Provincial Senior Living Community | AL NH IL | Redlands (Live Oak Canyon) | 16 | Yes | - | 54 | Studio / 1 Bed / 2 Bed |
Frequently Asked Questions about Merrill Gardens at Gilroy
What neighborhood is Merrill Gardens at Gilroy in?
Merrill Gardens at Gilroy is in the Isabella Way neighborhood of Gilroy.
Who is the owner of Merrill Gardens at Gilroy?
Merrill Gardens at Gilroy is legally operated by Mg At Gilroy, LP, Shi-Iv Merrill Gp, LLC, and Merril, and administered by Billy Mitchell.
Is Merrill Gardens at Gilroy in a walkable area?
Merrill Gardens at Gilroy has a walk score of 38. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Merrill Gardens at Gilroy?
Merrill Gardens at Gilroy's occupancy is 65%.
Are pets allowed at Merrill Gardens at Gilroy?
Yes, Merrill Gardens at Gilroy allows residents to bring their pets.
Who is the administrator of Merrill Gardens at Gilroy?
Billy Mitchell is the administrator of Merrill Gardens at Gilroy.
How many beds does Merrill Gardens at Gilroy have?
Merrill Gardens at Gilroy has 214 beds.
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