Mount View Assisted Living
Mount View Assisted Living
Mount View Assisted Living accepts Medicaid.
Overview of Mount View Assisted Living
Mount View Assisted Living in Lockport, NY, is a newly renovated 150-bed assisted living community that offers assistance with daily living activities. Featuring private and semi-private rooms in a nurturing and park-like setting, the community ensures older adults can feel at home during their stay. Weekly housekeeping, home-cooked meals served restaurant-style, and an emergency response system are also provided to help residents maintain their independence with ease. The community also works closely with residents to meet their ever-changing needs and preferences with round-the-clock personalized care.
Shopping trips, exercise classes, and bucket list experiences, including kayaking and scuba diving, are just some of the activities that residents can participate in, ensuring they can live their later years to the fullest. A beauty salon, a wellness room, and beautifully landscaped grounds are also available, so residents can relax and connect with friends. Government offices and other local amenities are located nearby, providing easy access to their necessities and leisure. This assisted living community has exceptional standards of care, making it one of the best options for retirement in New York.
156-bed community Rank #331 / 736Bed count — State benchmarkedThis home is ranked 331st out of 736 homes we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
Facility TypeAdult Home
CountyNiagara
Mount View Assisted Living is legally operated by Mount View Assisted Living, Inc.
Emergency SystemsEmergency response system in all rooms and bathrooms.
Accept Medicaid
Rehabilitation Services
Nursing Services
24-Hour Staffing
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes
Salon
Dining
Auditorium
Library
Garden
Activities
50'S Diner
Pathway Through The Pines
Activitiesdaily exercise classes, live entertainment, arts & crafts
Specific ProgramsWellness Programs, Religious Services, Housekeeping and Laundry
Religious Services
Touring HoursMonday-Friday: 9am-3pm, Saturday: by appointment
Starting Price$5047 - $5711 per month
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2026 · 1 year of data
These figures come from state-published inspection data.
0 enforcement actions
4 violations
7 complaints
8 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
13 points above the New York average for assisted living residences (83/100)
Rank #73 / 616 in New York Inspection Score — State benchmarked This home is ranked 73rd out of 616 homes we track in New York for inspection score. Shows this facility's inspection score compared to the New York average among 616 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 96 out of 100. Letter grade A. 13 points above the New York average for assisted living residences (83/100)
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2026 vs. New York state average
Overall vs. NY average
0 Worse
No metrics in this bucket.
6 Better
Metrics better than New York average:
• Total violations (72% below)
• Violations per inspection (69% below)
• Inspections with violations (50% below)
• Inspection violation rate (43% below)
• Total complaints (91% below)
• Complaints per year (91% below)
• Total violations (72% below)
• Violations per inspection (69% below)
• Inspections with violations (50% below)
• Inspection violation rate (43% below)
• Total complaints (91% below)
• Complaints per year (91% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 8 | 9 | This facility has had 11% fewer total inspections than the New York average (8 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 11% fewer |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 2 | 4 | This facility has 50% fewer inspections with violations than a typical New York assisted living residence (2 vs. NY avg 4).↓ 50% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 25% | 44% | This facility has 19 percentage points lower inspection violation rate than a typical New York assisted living residence (25% vs. NY avg 44%).↓ 19% better Rank #56 / 316 Inspection violation rate — State benchmarked This home is ranked 56th out of 316 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 7 | 6 | This facility has had 17% more complaint visits than the New York average (7 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↑ 17% more Rank #252 / 316 Complaint visits — State benchmarked This home is ranked 252nd out of 316 homes we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 14.5 | This facility has 72% fewer total violations than a typical New York assisted living residence (4 vs. NY avg 14.5).↓ 72% better Rank #104 / 316 Total violations — State benchmarked This home is ranked 104th out of 316 homes we track in New York for violations. Shows this facility's violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Violations per inspection
Average violations per inspection.
| 0.5 | 1.6 | This facility has 69% fewer violations per inspection than a typical New York assisted living residence (0.5 vs. NY avg 1.6).↓ 69% better Rank #77 / 316 Violations per inspection — State benchmarked This home is ranked 77th out of 316 homes we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violation breakdown
Per-category split of the 4 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 4 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
1
Environmental Standards
NY avg: 1.7
1
Food and Service
NY avg: 1.1
1
Records and Reports
NY avg: 2.0
1
Resident Services
NY avg: 2.9
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 7 | 79 | This facility has 91% fewer total complaints than a typical New York assisted living residence (7 vs. NY avg 79).↓ 91% better |
|
Complaints per year
Average complaints per year since 2026.
| 7 | 79 | This facility has 91% fewer complaints per year than a typical New York assisted living residence (7 vs. NY avg 79).↓ 91% better |
What does this home offer?
Pets Allowed
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Places of interest near Mount View Assisted Living
2.5 miles from city center
Estimated distance in miles from Lockport's city center to Mount View Assisted Living's address, calculated via Google Maps.
Calculate Travel Distance to Mount View Assisted Living
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Compare Assisted Living around Rochester
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the benchmark below for the typical New York score; higher is better.
This is a proprietary Assisted Living Magazine score.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Share of inspections that resulted in violations, expressed as a percentage of total inspections in the window.
|
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
|
Total count of violations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of violations this facility receives each time it's inspected, calculated as total violations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| St. Ann’s Community | AL ADC HOS IL MC NH PC SNF | Rochester (East Irondequoit) | 376
Facility
376
NY AVG
160
Rank
#31 / 736 | Yes |
37
Facility
37
NY AVG
64
Rank
#895 / 1,150 | St Anns Home For The Aged (Not For Profit) | 75
Facility
75
NY AVG
83
Rank
#472 / 616 | 12 | 67% | 33 | 45 | 3.8 | - | - |
| Jewish Home of Rochester | AL ADC HC IL MC NH PC SNF | Rochester | 328
Facility
328
NY AVG
160
Rank
#43 / 736 | Yes |
8
Facility
8
NY AVG
64
Rank
#1,095 / 1,150 | Jewish Home Of Rochester (Not For Profit) | 85
Facility
85
NY AVG
83
Rank
#293 / 616 | 9 | 44% | 27 | 24 | 2.7 | Studio / 1 Bed / 2 Bed | - |
| Mount View Assisted Living | AL | Lockport (City Of Lockport) | 156
Facility
156
NY AVG
160
Rank
#331 / 736 | Yes | - | Mount View Assisted Living, Inc | 96
Facility
96
NY AVG
83
Rank
#73 / 616 | 8 | 25%
Facility
25%
NY AVG
44.4%
Rank
#56 / 316 | 7
Facility
7
NY AVG
6
Rank
#252 / 316 | 4
Facility
4
NY AVG
14.5
Rank
#104 / 316 | 0.5
Facility
0.5
NY AVG
1.6
Rank
#77 / 316 | Private Rooms / Semi-Private Rooms | - |
| The Village at Mill Landing | AL MC | Rochester (Ridgemont) | 150
Facility
150
NY AVG
160
Rank
#341 / 736 | Yes |
19
Facility
19
NY AVG
64
Rank
#1,031 / 1,150 | Wrp Operating Greece LLC | 95
Facility
95
NY AVG
83
Rank
#95 / 616 | 12 | 25%
Facility
25%
NY AVG
44.4%
Rank
#56 / 316 | 8
Facility
8
NY AVG
6
Rank
#259 / 316 | 6
Facility
6
NY AVG
14.5
Rank
#135 / 316 | 0.5
Facility
0.5
NY AVG
1.6
Rank
#77 / 316 | Studio / 1 Bed / 2 Bed | - |
| GrandeVille Senior Living Community | AL ADC MC | Rochester (City Of Rochester) | 115
Facility
115
NY AVG
160
Rank
#461 / 736 | Yes |
44
Facility
44
NY AVG
64
Rank
#837 / 1,150 | Grande\'Ville Senior Living Community, LLC | 91
Facility
91
NY AVG
83
Rank
#173 / 616 | 9 | 44%
Facility
44%
NY AVG
44.4%
Rank
#146 / 316 | 7
Facility
7
NY AVG
6
Rank
#252 / 316 | 11
Facility
11
NY AVG
14.5
Rank
#188 / 316 | 1.2
Facility
1.2
NY AVG
1.6
Rank
#166 / 316 | Private Rooms / Semi-Private Rooms | A+ |
Financial Assistance for
Assisted Living in New York
Mount View Assisted Living is located in Lockport, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about Mount View Assisted Living
What neighborhood is Mount View Assisted Living in?
Mount View Assisted Living is in the City of Lockport neighborhood of Lockport.
Are pets allowed at Mount View Assisted Living?
Yes, Mount View Assisted Living allows residents to bring their pets.
How many beds does Mount View Assisted Living have?
Mount View Assisted Living has 156 beds.
Has Mount View Assisted Living had any violations?
Mount View Assisted Living has had 4 reported violations since 2026 according to records from New York State Department of Health (NYSDOH).
Are there photos of Mount View Assisted Living?
Yes — there are 12 photos of Mount View Assisted Living in the photo gallery on this page.
What is the address of Mount View Assisted Living?
Mount View Assisted Living is located at 5465 Upper Mountain Rd, Lockport, NY 14094.
What is the phone number of Mount View Assisted Living?
(716) 433-0790 will put you in contact with the team at Mount View Assisted Living.
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