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Mountain View Assisted Living & Memory Care
Assisted Living & Memory Care · Ukiah, CA
Exterior view of the Mountain View Assisted Living facility A landscaped garden area outside the facility Exterior view of the Mountain View Assisted Living facility Comfortable common area with seating and piano Interior view of the lobby area of the facility Activity room with tables and art supplies Dining room with tables set for meals

Mountain View Assisted Living & Memory Care

Assisted Living & Memory Care · Ukiah, CA
1343 S Dora St, Ukiah, CA 95482 View map Calculator: See prices in your area
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Overview of Mountain View Assisted Living & Memory Care

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Offering assisted living and memory care services, Mountain View Assisted Living & Memory Care is a residential care community in Ukiah, California. Located on South Dora Street, the two-story community has operated for 12 years under FC Ranger Ops Mountain View and HMP Sr Solutions, with Zenia Shah serving as administrator. It has a 64-bed capacity in various studio and one-bedroom apartments and currently maintains an occupancy rate of about 80%.

Additionally, the surrounding neighborhood has a Walk Score of 46, allowing residents and visitors to reach some nearby destinations on foot, although most errands and appointments require transportation. The residential setting also provides a quieter environment than a more commercial area.

Facility Direct Line (707) 462-6212
Facility Direct Line (707) 462-6212
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Bed community size
64-bed community Rank #1051 / 1657Bed count — State benchmarkedThis home is ranked 1051st out of 1657 homes in California. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
13 years in operation Rank #569 / 1487Years in operation — State benchmarkedThis home is ranked 569th out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 46 / 100 Rank #1445 / 2092Walk Score — State benchmarkedThis home is ranked 1445th out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
80%
Rank #696 / 1537Occupancy rate — State benchmarkedThis home is ranked 696th out of 1537 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1537. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the California average: 72.8%
Occupied beds
51 / 64
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceJune 27, 2013
CountyMendocino

Ownership & Operating Entity

Mountain View Assisted Living & Memory Care is legally operated by Fc Ranger Ops Mountain View (Ca) and Hmp Sr Solutions, and administered by Zenia Shah.

Contact Mountain View Assisted Living & Memory Care

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data 30 citations 51 total visits 18 complaint visits 5 official inspections 12 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

19 points below the California average for assisted living residences (81/100)

Rank #1271 / 1401 in California Inspection Score — State benchmarked This home is ranked 1271st out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 62 out of 100. Letter grade D-. 19 points below the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 9 Worse Metrics worse than California average:
• Total citations (200% above)
• Serious citations (Type A) (267% above)
• Moderate citations (Type B) (375% above)
• Citations per year (200% above)
• Total visits (219% above)
• Complaint visits (38% above)
• Other visits (300% above)
• Official inspections (25% above)
• Complaint investigations (20% above) 1 Better Metrics better than California average:
• Citations per inspection (82% below)
Latest Inspection April 1, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 3010 This facility has 200% more total citations than a typical California assisted living residence (30 vs. CA avg 10).↑ 200% worse
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 113 This facility has 267% more serious citations (type a) than a typical California assisted living residence (11 vs. CA avg 3).↑ 267% worse Rank #1070 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 1070th out of 1160 homes in California. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 194 This facility has 375% more moderate citations (type b) than a typical California assisted living residence (19 vs. CA avg 4).↑ 375% worse
Citations per year Info Average citations per year since 2021. 62 This facility has 200% more citations per year than a typical California assisted living residence (6 vs. CA avg 2).↑ 200% worse
Citations per inspection Info Average citations per inspection. 0.63.3 This facility has 82% fewer citations per inspection than a typical California assisted living residence (0.6 vs. CA avg 3.3).↓ 82% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 5116 This facility has 219% more total visits than a typical California assisted living residence (51 vs. CA avg 16).↑ 219% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 1813 This facility has 38% more complaint visits than a typical California assisted living residence (18 vs. CA avg 13).↑ 38% worse Rank #1083 / 1388 Complaint visits — State benchmarked This home is ranked 1083rd out of 1388 homes in California. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 287 This facility has 300% more other visits than a typical California assisted living residence (28 vs. CA avg 7).↑ 300% worse
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 1210 This facility has 20% more complaint investigations than a typical California assisted living residence (12 vs. CA avg 10).↑ 20% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on January 27, 2026 found no evidence of abuse or staff altercations and issued no citations during complaint investigations.
  • The facility had multiple substantiated complaints from 2022 through 2025 involving inadequate staffing, failure to assist residents properly, medication errors, and failure to report incidents, posing immediate health and safety risks.
  • Annual inspections from 2021 to 2025 showed recurring deficiencies in staff training documentation and failure to provide planned activities, though some corrective actions were implemented over time.
Show Inspection Reports

What does this home offer?

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Minimum Age: 55 Years Old

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Pets Allowed

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Room Sizes: 321 / 410 sq. ft

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Housing Options: Studio / 1 Bed

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Building Type: Two-story

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Transportation Services

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Fitness and Recreation

Living Spaces & Floor Plans for Mountain View Assisted Living & Memory Care

Places of interest near Mountain View Assisted Living & Memory Care

Address 1.6 miles from city center Info Estimated distance in miles from Ukiah's city center to Mountain View Assisted Living & Memory Care's address, calculated via Google Maps.

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Frequently Asked Questions about Mountain View Assisted Living & Memory Care

Who is the owner of Mountain View Assisted Living & Memory Care?

Mountain View Assisted Living & Memory Care is legally operated by Fc Ranger Ops Mountain View (Ca) and Hmp Sr Solutions, and administered by Zenia Shah.

Is Mountain View Assisted Living & Memory Care in a walkable area?

Mountain View Assisted Living & Memory Care has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Mountain View Assisted Living & Memory Care?

Mountain View Assisted Living & Memory Care's occupancy is 80%.

Who is the administrator of Mountain View Assisted Living & Memory Care?

Zenia Shah is the administrator of Mountain View Assisted Living & Memory Care.

How many beds does Mountain View Assisted Living & Memory Care have?

Mountain View Assisted Living & Memory Care has 64 beds.

Has Mountain View Assisted Living & Memory Care had any recent citations?

Mountain View Assisted Living & Memory Care has had 30 recently reported citations.

Are there photos of Mountain View Assisted Living & Memory Care?

Yes — there are 7 photos of Mountain View Assisted Living & Memory Care in the photo gallery on this page.

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