Mt. Pleasant House
Assisted Living & Respite Care · Nc 28124, MT

Mt. Pleasant House

Assisted Living & Respite Care · Nc 28124, MT
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Mt. Pleasant House accepts Medicaid.

Overview of Mt. Pleasant House

Mt. Pleasant House is a 74-bed assisted living, memory care, and secured living community at 935 Page Street, Mt. Pleasant, Cabarrus County, North Carolina,, rated 4 out of 5 overall by the North Carolina Department of Health and Human Services, Division of Health Service Regulation, and ranked 9th (tied) among 138 homes statewide. Respite care, 24-hour staffing, and secured living are confirmed; Medicaid is accepted and Medicare is not.

Amenities include restaurant-style dining, housekeeping, transportation, maintenance, a library, an entertainment room, an outdoor common area, and on-site therapy, pharmacy, and provider services.

The deficiency rate of 16.3 per year, 213 percent above the North Carolina average of 5.2, looks alarming until the inspection record is read in full. Every deficiency in the available history is a physical plant or fire safety violation; no complaint investigations and no clinical care findings appear after June 2016.

The high average is almost entirely a product of the 2016 cycle, when a March biennial survey (14 deficiencies) and three follow-up surveys across May, September, and November (16 additional deficiencies combined) documented a facility struggling with a defective delayed-egress locking system, automatic fire detection absent in multiple rooms, fire doors wedged open, missing pull stations and required signage, absent hand grips in New Wing bathrooms, unsecured oxygen cylinders, and wet-location outlets without ground fault protection. By 2018 those acute failures had largely resolved, though the March biennial survey still found 8 deficiencies including pull stations 20 feet from exits rather than within the required 5, four New Wing exits not unlocking on fire alarm activation, and corridor doors not latching.

A June 2018 follow-up confirmed 3 deficiencies still outstanding: egress door interior sensors absent, PVC penetrations unprotected through fire-rated ceilings in the boiler room and break room, and housekeeping closet exhaust ventilation still missing.

The most recent inspection, the December 20, 2023, biennial survey, found 6 deficiencies: missing fire extinguisher inspection documentation for portable units and the kitchen hood, a washing machine receptacle lacking ground fault protection, a malfunctioning fire alarm system with faulty panel interconnection and five smoke detectors needing replacement, an ice machine drain without the required 2-inch air gap, and non-functional exhaust fans in the East Hall housekeeping area and New Wing restroom.

No fines, immediate jeopardy findings, or enforcement actions appear in the available record.

Mt. Pleasant is a small Cabarrus County community roughly 20 miles northeast of Charlotte; Atrium Health Cabarrus in Concord is the primary nearby acute-care resource.

The December 2023 fire alarm deficiencies are the clearest verification priority; families should confirm current smoke detector replacement and panel repair status before placement.

Bed community size
74-bed community Rank #175 / 389Bed count — State benchmarkedThis home is ranked 175th out of 389 homes in North Carolina for Bed Count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 30 / 100 Rank #309 / 573Walk Score — State benchmarkedThis home is ranked 309th out of 573 homes in North Carolina for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Details

StatusActive
CountyCabarrus
License NumberHAL-013-041

Safety & Compliance

Emergency SystemsEmergency Alert System

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Secured Living

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Housekeeping
Transportation Services
Maintenance
Restaurant-Style Dining
Library
Entertainment Room
Outdoor Common Area
Therapy Services Onsite
Pharmacy Services Onsite
Provider Services Onsite
Assistance With Daily Tasks
Dedicated Caregivers 24/7

Contact Mt. Pleasant House

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2016 · 10 years of data 49 deficiencies 19 inspections 0 penalties 15 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. North Carolina state average
Overall vs. NC average 3 Worse Metrics worse than North Carolina average:
• Total deficiencies (7% above)
• Deficiencies per year (7% above)
• Deficiencies per inspection (18% above)
2 Better Metrics better than North Carolina average:
• Inspections with deficiencies (21% below)
• Inspection deficiency rate (12% below)
Latest Inspection December 20, 2023 Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4946 This facility has 7% more total deficiencies than a typical North Carolina assisted living residence (49 vs. NC avg 46).↑ 7% worse
Deficiencies per year Info Average deficiencies per year since 2016. 4.94.6 This facility has 7% more deficiencies per year than a typical North Carolina assisted living residence (4.9 vs. NC avg 4.6).↑ 7% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.62.2 This facility has 18% more deficiencies per inspection than a typical North Carolina assisted living residence (2.6 vs. NC avg 2.2).↑ 18% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1921 This facility has had 10% fewer total inspections than the North Carolina average (19 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 10% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1519 This facility has 21% fewer inspections with deficiencies than a typical North Carolina assisted living residence (15 vs. NC avg 19).↓ 21% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 79%90% This facility has 11 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (79% vs. NC avg 90%).↓ 11% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • December 20, 2023 inspection found six deficiencies including non-operational smoke detectors, faulty fire alarm panels, missing fire extinguisher inspections, electrical outlets without ground fault protection, and plumbing and exhaust fan failures.
  • Since 2016, repeated failures to meet NC State Building Code for delayed egress locking systems, missing fire detection devices, and lack of required signage persisted through multiple follow-up surveys.
  • No complaints were substantiated in any inspection, and the facility has undergone multiple follow-up surveys addressing physical plant and fire safety deficiencies over the years.

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
4 / 5

health inspections, staffing, and quality measures

Division Of Health Service Rating
4/4

Scores

DHSR Score
104.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

Places of interest near Mt. Pleasant House

Address 935 Page Street Mt. Pleasant, Nc 28124, Mt. Pleasant, NC 28124

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The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

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Frequently Asked Questions about Mt. Pleasant House

Is Mt. Pleasant House in a walkable area?

Mt. Pleasant House has a walk score of 30. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Mt. Pleasant House?

According to NC state health department records, Mt. Pleasant House's license number is HAL-013-041.

Are pets allowed at Mt. Pleasant House?

No, Mt. Pleasant House has a no-pet policy.

How many beds does Mt. Pleasant House have?

Mt. Pleasant House has 74 beds.

Are there photos of Mt. Pleasant House?

Yes — there are 2 photos of Mt. Pleasant House in the photo gallery on this page.

What is the address of Mt. Pleasant House?

Mt. Pleasant House is located at 935 Page Street Mt. Pleasant, Nc 28124, Mt. Pleasant, NC 28124.

What is the phone number of Mt. Pleasant House?

(704) 436-2923 will put you in contact with the team at Mt. Pleasant House.

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