New Perspective Senior Living | West Bend
Assisted Living, Independent Living & Memory Care · West Bend, WI

New Perspective Senior Living | West Bend

Assisted Living, Independent Living & Memory Care · West Bend, WI

Overview of New Perspective Senior Living | West Bend

Experience an extraordinary stay with the New Perspective West Bend located in the harmonious community of West Bend, WI. This community offers independent living, assisted living, and memory care services. With a scenic view of Big Cedar Lake and Little Cedar Lake to the west and Lake Michigan to the East, residents can surely enjoy comfort and relaxation in this beautiful place. Cozy and spacious accommodations are also available depending on tastes and needs. In terms of memory care, an on-site care team, daily nutritional support, and immediate care are offered for those with Alzheimer’s disease, dementia, and other cognitive conditions.

Embrace its lively community through a wide array of top-notch amenities and services. Experience chef-prepared dining with healthy and delectable meals. Moreover, residents can avail of an in-apartment washer/dryer, cafe & pub, library, warm-water pool, dance hall, fitness center, and on-site OT/PT services. Meet new companions and build lasting connections through its various social activities. At the New Perspective West Bend, seniors are assured of a worry-free retirement.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 60 Rank #143 / 435Bed count — State benchmarkedThis home is ranked 143rd out of 435 homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #61 / 330Years in operation — State benchmarkedThis home is ranked 61st out of 330 homes we track in Wisconsin for years in operation. Shows how long this facility has been in operation compared to other Wisconsin facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
19 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #352 / 500Walk Score — State benchmarkedThis home is ranked 352nd out of 500 homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
28 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #293 / 349Occupancy rate — State benchmarkedThis home is ranked 293rd out of 349 homes we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 349. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
56.7% This home usually has availability
Lower than the Wisconsin average: 75.7%
Occupied beds
34 / 60
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Accredited
How BBB ratings work

About this community

License Details

Facility TypeClass CNA (Nonambulatory)
IssuanceOctober 20, 2011
CountyWashington

Ownership & Operating Entity

New Perspective Senior Living | West Bend is legally operated by West Bend Ops LLC, and administered by Ryan Novaczyk.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactBriana Jochem (per state records, record updated Jul 2026)

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

3 services
Doctor on Staff
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

Gender ServedBoth
HousekeepingYes

Amenities & Lifestyle

Pet Friendly
Fitness Center
Swimming Pool
Chapel
Bar
Café
Dining
Housekeeping
Laundry
Courtyard
Library
Activities
Patio
Dance Hall
Activitiesgardening, happy hour, playing cards
Specific ProgramsTransportation for Community Outings
Religious Services

Rate Information (WI)

Monthly Rate Range $4,000 - $6,700

Contact New Perspective Senior Living | West Bend

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2023 · 3 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
18 deficiencies 9 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average
Overall vs. WI average 2 Worse Metrics worse than Wisconsin average:
• Total deficiencies (50% above)
• Deficiencies per inspection (14% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1812 This facility has 50% more total deficiencies than a typical Wisconsin assisted living residence (18 vs. WI avg 12).↑ 50% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.01.75 This facility has 14% more deficiencies per inspection than a typical Wisconsin assisted living residence (2 vs. WI avg 1.75).↑ 14% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWI Averagevs. WI Avg
Total inspections Info Combined count of all inspections conducted at this facility. 95 This facility has had 80% more total inspections than the Wisconsin average (9 vs. WI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 80% more

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near New Perspective Senior Living | West Bend

Address 2.3 miles from city center Info Estimated distance in miles from West Bend's city center to New Perspective Senior Living | West Bend's address, calculated via Google Maps.

Calculate Travel Distance to New Perspective Senior Living | West Bend

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Address

Compare Assisted Living around West Bend

Info below is compiled from the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
New Perspective Senior Living | West Bend
AL
IL
MC
West Bend
60
Facility 60
WI AVG 57
Rank #143 / 435
Yes
28
Facility 28
WI AVG 44
Rank #352 / 500
Studio / 1 Bed / 2 Bed
19
Facility 19
WI AVG 12
Rank #61 / 330
56.7%
Facility 56.7%
WI AVG 75.7%
Rank #293 / 349
A+Ryan NovaczykWest Bend Ops LLC9
9
Facility 9
WI AVG 4
Rank #276 / 309
18
Facility 18
WI AVG 12
Rank #246 / 309
2.0
Facility 2.0
WI AVG 2.4
Rank #212 / 309
Ivy Manor of West Bend
AL
MC
RC
West Bend
26
Facility 26
WI AVG 57
Rank #365 / 435
No
63
Facility 63
WI AVG 44
Rank #126 / 500
Private / Companion Suites
13
Facility 13
WI AVG 12
Rank #102 / 330
76.9%
Facility 76.9%
WI AVG 75.7%
Rank #189 / 349
-Susan K PolsterIvy Manor Of West Bend LLC3
0
Facility 0
WI AVG 4
Rank #1 / 309
4
Facility 4
WI AVG 12
Rank #148 / 309
1.3
Facility 1.3
WI AVG 2.4
Rank #175 / 309
Cedar Community – Cedar Ridge Campus
AL
CCRC
IL
MC
NH
SNF
West Bend-No-Studio / 1 Bed / 2 Bed--B-Kelli Deruyter-----
Touchstone of West Bend
AL
RESC
West Bend-No
25
Facility 25
WI AVG 44
Rank #369 / 500
Private Rooms---------
Kathy Hospice
AL
HOS
West Bend-No
2
Facility 2
WI AVG 44
Rank #492 / 500
----------

Rank badges are statewide: each community is ranked against every WI community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Wisconsin

New Perspective Senior Living | West Bend is located in West Bend, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled
General Wisconsin resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Managed care model; rural/urban balance.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Wisconsin resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WI

High rural demand; ADRC coordination.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)
General WI resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits
Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+
General WI resident, US citizen/qualified immigrant, not on full Medicaid.
Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
Asset Limits None.
WI

Four benefit levels; serves ~50,000 annually.

Benefits
$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled
General WI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WI

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized
General WI resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WI

Covers gas, electric, wood; crisis aid available.

Benefits
Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WI resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WI

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+
General WI resident, homeowner, live in home 6+ months/year.
Income Limits (2025) ~$24,980/year household
Asset Limits Home equity < $500,000; limited other assets.
WI

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits
Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+
General WI resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WI

Vouchers (~$45/season); serves ~15,000 annually.

Benefits
Vouchers (~$45/season) for produce at farmers’ markets

Frequently Asked Questions about New Perspective Senior Living | West Bend

Who is the owner of New Perspective Senior Living | West Bend?

New Perspective Senior Living | West Bend is legally operated by West Bend Ops LLC, and administered by Ryan Novaczyk.

Is New Perspective Senior Living | West Bend in a walkable area?

New Perspective Senior Living | West Bend has a walk score of 28. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at New Perspective Senior Living | West Bend?

New Perspective Senior Living | West Bend's occupancy is 56.7%.

How long has New Perspective Senior Living | West Bend been in business?

New Perspective Senior Living | West Bend has been operating for approximately 19 years, based on available licensing and registration records.

Are pets allowed at New Perspective Senior Living | West Bend?

Yes, New Perspective Senior Living | West Bend allows residents to bring their pets.

Who is the administrator of New Perspective Senior Living | West Bend?

Ryan Novaczyk is the administrator of New Perspective Senior Living | West Bend.

How many beds does New Perspective Senior Living | West Bend have?

New Perspective Senior Living | West Bend has 60 beds.

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