Orchard Heights offers assisted living, independent living, memory care, and respite care in Orchard Park, NY. Assisted living provides help with daily tasks such as bathing, dressing, and medication while a resident remains in an apartment, while independent living provides private living with community services and no daily care. Memory care provides a secured setting with supervision for someone who may be at risk of wandering. Respite care offers a short stay for a family whose usual caregiver needs to travel or recover.
Several care levels in one community can suit a resident whose needs may grow over time, and the community may also fit a family seeking a temporary care arrangement. Orchard Heights has 200 beds, with more residents and staff across the campus and usually more programming. Studio and one bedroom apartments are available. A studio provides a single private space, while a one bedroom apartment includes a separate bedroom.
Residents can use an ice cream parlor, beauty salon and barber shop, movie theater, coffee shop, raised garden bed, and veterans freedom lounge. Activities include live music performances, cardio drumming, Zumba, flower arranging, drawing classes, and ice cream socials, giving residents specific options for recreation, exercise, creative work, and social events.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
200High-capacity home · May provide extensive amenities, services and programs.
Orchard Heights is legally operated by Orchard Heights, Inc.
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
This facility has 1 enforcement action. 77% of New York assisted living residences have zero, and the statewide average is 0.6.
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 15 | 9.0 | This facility has had 67% more total inspections than the New York average (15 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 67% more |
|
Inspections with violations
Inspections that resulted in at least one regulatory violation.
| 9 | 4.0 | This facility has 125% more inspections with violations than a typical New York assisted living residence (9 vs. NY avg 4).↑ 125% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 60% | 55% | This facility has 5 percentage points higher inspection violation rate than a typical New York assisted living residence (60% vs. NY avg 55%).↑ 5% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 11 | 6.0 | This facility has had 83% more complaint visits than the New York average (11 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↑ 83% more |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 27 | 18.0 | This facility has 50% more total violations than a typical New York assisted living residence (27 vs. NY avg 18).↑ 50% worse |
|
Violations per inspection
Average violations per inspection.
| 1.8 | 2.3 | This facility has 22% fewer violations per inspection than a typical New York assisted living residence (1.8 vs. NY avg 2.3).↓ 22% better |
1.6 miles from city center
Estimated distance in miles from Orchard Park's city center to Orchard Heights's address, calculated via Google Maps.
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Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in violations, expressed as a percentage of total inspections in the window.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of violations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of violations this facility receives each time it's inspected, calculated as total violations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Brooklyn Adult Care Center | AL | Brooklyn (Cypress Hills) | 210
Facility
210
NY AVG
121
Rank
#16 / 309 | No |
90
Facility
90
NY AVG
54
Rank
#41 / 330 | Brooklyn Adult Care Center, LLC | 14 | 21%
Facility
21%
NY AVG
55%
Rank
#67 / 301 | 13
Facility
13
NY AVG
6
Rank
#251 / 301 | 3
Facility
3
NY AVG
14.5
Rank
#82 / 301 | 0.2
Facility
0.2
NY AVG
2.3
Rank
#47 / 301 | Private / Semi-Private Rooms | A+ |
| Atria Riverdale | AL IL MC | The Bronx (Riverdale) | 204
Facility
204
NY AVG
121
Rank
#18 / 309 | Yes |
95
Facility
95
NY AVG
54
Rank
#21 / 330 | Atr New York Lh, Inc | 6 | 33%
Facility
33%
NY AVG
55%
Rank
#101 / 301 | 3
Facility
3
NY AVG
6
Rank
#101 / 301 | 2
Facility
2
NY AVG
14.5
Rank
#58 / 301 | 0.3
Facility
0.3
NY AVG
2.3
Rank
#57 / 301 | Studio / 1 Bed / 2 Bed | A+ |
| Orchard Heights | AL IL MC | Orchard Park | 200 | No | - | Orchard Heights, Inc | 15 | 60% | 11 | 27 | 1.8 | - | - |
| Whisper Woods of Smithtown | AL MC | Smithtown (Town Of Smithtown) | 136
Facility
136
NY AVG
121
Rank
#113 / 309 | Yes |
24
Facility
24
NY AVG
54
Rank
#272 / 330 | Bsl Smithtown Operations, Inc | 4 | 0%
Facility
0%
NY AVG
55%
Rank
#1 / 301 | 2
Facility
2
NY AVG
6
Rank
#75 / 301 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 301 | 0.0
Facility
0.0
NY AVG
2.3
Rank
#1 / 301 | Studio / 1 Bed / 2 Bed | A |
| Sunrise of Holbrook | AL MC | Holbrook (Town Of Islip) | 109
Facility
109
NY AVG
121
Rank
#153 / 309 | Yes |
40
Facility
40
NY AVG
54
Rank
#217 / 330 | Gwc - Holbrook, Inc | 3 | 0%
Facility
0%
NY AVG
55%
Rank
#1 / 301 | 2
Facility
2
NY AVG
6
Rank
#75 / 301 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 301 | 0.0
Facility
0.0
NY AVG
2.3
Rank
#1 / 301 | Studio / 1 Bed / 2 Bed | A- |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other NY assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Orchard Heights is located in Orchard Park, New York State.
Here are the financial assistance programs available to residents in New York State.
No, Orchard Heights has a no-pet policy.
Orchard Heights has 200 beds.
Orchard Heights has had 27 reported violations according to records from New York State Department of Health (NYSDOH).
Yes — there are 40 photos of Orchard Heights in the photo gallery on this page.
Orchard Heights offers Assisted Living, Independent Living & Memory Care.
Orchard Heights is located at 5200 Chestnut Ridge Road, Orchard Park, NY 14127.
(716) 662-0651 will put you in contact with the team at Orchard Heights.
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