Orchard Park Senior Living Community
Orchard Park Senior Living Community is a 56-bed assisted living and memory care community under administrator Melissa Jones at 14789 Burns Valley Road in Clearlake, Lake County, California. Operated by EP Operation Clearlake and Lakeside Vista Senior LLC, the community licensed since 2019 serves residents with respite care, pet-friendly accommodations, and utilities included.
Above California’s average is the inspection record. Since 2021, the facility has totaled 5 citations, 50 percent below California’s average of 10, with 8 complaints against a state average of 14 and complaint visits at 8 versus a state average of 13. No serious citations exist on record. The latest inspection was December 2025.
With fully equipped kitchens and emergency response systems, the community offers spacious studios, one- and two-bedroom apartments. Chef-inspired meals accommodate special diets. Scheduled regularly are wellness and social activities, arts programming, and life engagement events.
Having below-average citation and complaint records and a full apartment-style living option in Lake County, the community is suitable for older adults seeking assisted living or memory care in a moderately sized community in Clearlake.
Capacity and availability
About this community
Occupancy
Orchard Park Senior Living Community is legally operated by Ep Operation Clearlake and Lakeside Vista Senior LLC, and administered by Melissa Jones.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
ALM Inspection Grade
4 points above the California average for state-licensed communities (84/100)
Category breakdown
Serious citations
Typical
0 serious citations per inspection · better than the CA average
Moderate citations
Concern
0.21 moderate citations per inspection · 46% more than the CA average (0.14)
Complaint visits
Concern
14 complaint visits per 100 resident beds · 48% more than the CA average (9.6)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Moderate citations (Type B) (25% above) 5 Better Metrics better than California average:
• Total citations (58% below)
• Serious citations (Type A) (100% below)
• Citations per inspection (71% below)
• Total complaints (43% below)
• Complaints per year (43% below)
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
| 5 | 12 | This facility has 58% fewer total citations than a typical California assisted living residence (5 vs. CA avg 12).↓ 58% better |
|
Serious citations (Type A)
| 0 | 3 | This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1,433 homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Moderate citations (Type B)
| 5 | 4 | This facility has 25% more moderate citations (type b) than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse |
|
Citations per inspection
| 0.2 | 0.7 | This facility has 71% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 0.7).↓ 71% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total inspections
| 24 | 16 | This facility has had 50% more total inspections than the California average (24 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 50% more |
|
Complaint visits
| 8 | 13 | This facility has had 38% fewer complaint visits than the California average (8 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 38% fewer Rank #758 / 1387 Complaint visits — State benchmarked This home is ranked 758th out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Other visits
| 11 | 7 | This facility has had 57% more other visits than the California average (11 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 57% more |
|
Official inspections
| 5 | 4 | This facility has had 25% more official inspections than the California average (5 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more |
Complaints & Investigations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total complaints
| 8 | 14 | This facility has 43% fewer total complaints than a typical California assisted living residence (8 vs. CA avg 14).↓ 43% better |
|
Complaints per year
| 1.6 | 2.8 | This facility has 43% fewer complaints per year than a typical California assisted living residence (1.6 vs. CA avg 2.8).↓ 43% better |
What does this home offer?
Pets Allowed
Places of interest near Orchard Park Senior Living Community
1.8 miles from city center
Estimated distance in miles from Clearlake's city center to Orchard Park Senior Living Community's address, calculated via Google Maps.
Calculate Travel Distance to Orchard Park Senior Living Community
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Compare Assisted Living around the area
Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
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Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
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Number of years the company has been in operation.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Watermark at Napa Valley | AL IL MC | Napa | 240
Facility
240
CA AVG
103
Rank
#99 / 1,645 | No |
51
Facility
51
CA AVG
58
Rank
#1,323 / 2,057 | 9 | 2
Facility
2
CA AVG
13
Rank
#325 / 1,387 | 0
Facility
0
CA AVG
3
Rank
#1 / 1,433 | 28
Facility
28
CA AVG
13
Rank
#156 / 1,507 |
77.5%
Facility
77.5%
CA AVG
75.9%
Rank
#729 / 1,452 | A+ | 4055 Solano Ave Opco LLC And Atsc II LLC | Studio / 1 Bed / 2 Bed |
| Canterbury Woods | AL IL NH SNF | Pacific Grove | 190
Facility
190
CA AVG
103
Rank
#179 / 1,645 | Yes |
81
Facility
81
CA AVG
58
Rank
#383 / 2,057 | 13 | 2
Facility
2
CA AVG
13
Rank
#325 / 1,387 | 1
Facility
1
CA AVG
3
Rank
#478 / 1,433 | 42
Facility
42
CA AVG
13
Rank
#33 / 1,507 |
72.6%
Facility
72.6%
CA AVG
75.9%
Rank
#868 / 1,452 | A+ | Front Porch Communities And Services | 1 Bed / 2 Bed |
| La Vida Del Mar | AL IL MC | Solana Beach (Eden Gardens) | 130
Facility
130
CA AVG
103
Rank
#484 / 1,645 | Yes |
61
Facility
61
CA AVG
58
Rank
#1,011 / 2,057 | 13 | 4
Facility
4
CA AVG
13
Rank
#525 / 1,387 | 1
Facility
1
CA AVG
3
Rank
#478 / 1,433 | 39
Facility
39
CA AVG
13
Rank
#43 / 1,507 |
91.5%
Facility
91.5%
CA AVG
75.9%
Rank
#308 / 1,452 | A+ | La Vida Del Mar Associates And Srg Servco Management | 1 Bed / 2 Bed |
| Sunny Rose Glen | AL MC | Menifee (Sun City) | 116
Facility
116
CA AVG
103
Rank
#606 / 1,645 | Yes |
60
Facility
60
CA AVG
58
Rank
#1,048 / 2,057 | 4 | 1
Facility
1
CA AVG
13
Rank
#210 / 1,387 | 0
Facility
0
CA AVG
3
Rank
#1 / 1,433 | 14
Facility
14
CA AVG
13
Rank
#540 / 1,507 |
76.7%
Facility
76.7%
CA AVG
75.9%
Rank
#758 / 1,452 | A+ | Menifee Assisted Living LLC Dba Sunny Rose Sr. Lvng | Semi-Private Rooms |
| Orchard Park Senior Living Community | AL MC | Clearlake | 56
Facility
56
CA AVG
103
Rank
#1,101 / 1,645 | Yes |
23
Facility
23
CA AVG
58
Rank
#1,810 / 2,057 | 24 | 8
Facility
8
CA AVG
13
Rank
#758 / 1,387 | 0
Facility
0
CA AVG
3
Rank
#1 / 1,433 | 6
Facility
6
CA AVG
13
Rank
#927 / 1,507 |
46.4%
Facility
46.4%
CA AVG
75.9%
Rank
#1,368 / 1,452 | - | Ep Operation Clearlake And Lakeside Vista Senior LLC | - |
Frequently Asked Questions about Orchard Park Senior Living Community
Who is the owner of Orchard Park Senior Living Community?
Orchard Park Senior Living Community is legally operated by Ep Operation Clearlake and Lakeside Vista Senior LLC, and administered by Melissa Jones.
Is Orchard Park Senior Living Community in a walkable area?
Orchard Park Senior Living Community has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the occupancy rate at Orchard Park Senior Living Community?
Orchard Park Senior Living Community's occupancy is 46%.
How long has Orchard Park Senior Living Community been in business?
Orchard Park Senior Living Community has been operating for approximately 6 years, based on available licensing and registration records.
Are pets allowed at Orchard Park Senior Living Community?
Yes, Orchard Park Senior Living Community allows residents to bring their pets.
Who is the administrator of Orchard Park Senior Living Community?
Melissa Jones is the administrator of Orchard Park Senior Living Community.
How many beds does Orchard Park Senior Living Community have?
Orchard Park Senior Living Community has 56 beds.
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