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Paradise Valley Senior Living
Assisted Living, Independent Living, Memory Care & Respite Care · Phoenix, AZ
Entrance of Paradise Valley Senior Living facility Exterior view of Paradise Valley Senior Living facility Exterior view of Paradise Valley Senior Living with lush landscaping Exterior view of Paradise Valley Senior Living facility Bright common area with seating and a television Bright common area with comfortable seating and decor Comfortable common area with stylish seating and decor Bright and welcoming common area with seating Cozy common area with comfortable seating and decor Cozy common area with seating and a TV Attractive dining area with neatly arranged tables Bright common area with a circular table and chairs Bright common area with tables and chairs View of landscaped outdoor space with shaded seating area Outdoor seating area with a tree and flowers Outdoor seating area with fans on a covered porch Common area with artistic decor and seating. Brightly furnished bedroom in a senior living facility Bright dining room with tables set for meals Bright and welcoming common area with a circular table Covered porch area with seating at a senior living facility Hair salon interior with styling stations

Paradise Valley Senior Living

Assisted Living, Independent Living, Memory Care & Respite Care · Phoenix, AZ
16621 N 38Th St, Phoenix, AZ 85032 View map Calculator: See prices in your area
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Overview of Paradise Valley Senior Living

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AlyPacifica Senior Living Paradise Valley, in Phoenix, Arizona, is a premier care facility where care is crafted specifically for its client’s needs. They offer memory care, independent living, respite care, and assisted living services tailored to seniors’ needs and preferences. The community provides a wide range of engaging activities and programs, creating a beautiful and serene environment for residents to enjoy with a comprehensive array of services and amenities, including round-the-clock staff support, housekeeping, and laundry services.

The community prioritizes the independence and well-being of its residents, ensuring that their unique care needs are met with personalized attention—the elegant and inviting atmosphere that promotes self-care and encourages residents to engage in physical activity. The beautiful outdoor courtyard offers residents a peaceful place to stroll and connect with nature. Combined with exceptional services and world-class amenities, PSL-Paradise Valley provides peace of mind to families in the community.

Facility Direct Line (602) 789-3360
Facility Direct Line (602) 789-3360
By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 118 Rank #93 / 521Bed count — State benchmarkedThis home is ranked 93rd out of 521 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. Rank #137 / 548Years in operation — State benchmarkedThis home is ranked 137th out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
17 years
Walk Score Info Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #95 / 775Walk Score — State benchmarkedThis home is ranked 95th out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
65 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

Awards

Best Assisted Living in Phoenix, AZ

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceDecember 3, 2008
ExpirationFebruary 28, 2027
License NumberAL6981C
QualificationHealth Care
RCFE NumberAL6981C

Ownership & Operating Entity

Paradise Valley Senior Living is administered by Carlos Gerena.

OwnerExtended Care Portfolio Multistate Pool, LLC

Therapy & Rehabilitation

1 service
Respite Care

Amenities & Lifestyle

Dining
Courtyard
Game Room
Fitness Center
Arts & Crafts
ActivitiesResidents can participate in various activities including devotional services, coffee chats, creative crafts, group outings, and life skills classes
Specific ProgramsFinancial Planning

Contact Paradise Valley Senior Living

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 5 Worse Metrics worse than Arizona average:
• Total deficiencies (542% above)
• Deficiencies per inspection (70% above)
• Enforcement actions (678% above)
• Total complaints (133% above)
• Complaints per year (135% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 7712 This facility has 542% more total deficiencies than a typical Arizona assisted living residence (77 vs. AZ avg 12).↑ 542% worse Rank #485 / 487 Total deficiencies — State benchmarked This home is ranked 485th out of 487 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 4.12.41 This facility has 70% more deficiencies per inspection than a typical Arizona assisted living residence (4.1 vs. AZ avg 2.41).↑ 70% worse Rank #407 / 487 Deficiencies per inspection — State benchmarked This home is ranked 407th out of 487 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 70.9 This facility has 678% more enforcement actions than a typical Arizona assisted living residence (7 vs. AZ avg 0.9).↑ 678% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 195 This facility has had 280% more total inspections than the Arizona average (19 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 280% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 146 This facility has 133% more total complaints than a typical Arizona assisted living residence (14 vs. AZ avg 6).↑ 133% worse Rank #470 / 490 Total complaints — State benchmarked This home is ranked 470th out of 490 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 490 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2023. 4.72 This facility has 135% more complaints per year than a typical Arizona assisted living residence (4.7 vs. AZ avg 2).↑ 135% worse
Show Inspection Reports

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 62 Years Old

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Beauty services icon
Beauty services icon

Beauty Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Parking Available icon

Parking Available

Security systems icon
Security systems icon

Security Systems

Places of interest near Paradise Valley Senior Living

Address 16621 N 38Th St, Phoenix, AZ 85032 — 6.14 miles to nearest hospital (HonorHealth John C. Lincoln Medical Center)

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Compare Assisted Living around Phoenix

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Avista Senior Living North Mountain
AL
MC
RC
Phoenix (Globa)
149
Facility 149
AZ AVG 54
Rank #41 / 521
Yes
75
Facility 75
AZ AVG 38
Rank #22 / 775
Studio / 1 Bed / 2 Bed
16
Facility 16
AZ AVG 12
Rank #149 / 548
A+Candice A Fine10
8
Facility 8
AZ AVG 6
Rank #427 / 490
7
Facility 7
AZ AVG 9
Rank #249 / 487
0.7
Facility 0.7
AZ AVG 1.8
Rank #134 / 487
MorningStar Assisted Living & Memory Care at Arcadia
AL
MC
Phoenix (Arcadia Lite)
135
Facility 135
AZ AVG 54
Rank #57 / 521
Yes
69
Facility 69
AZ AVG 38
Rank #60 / 775
Studio / 1 Bed / 2 Bed
22
Facility 22
AZ AVG 12
Rank #84 / 548
A+Travis Garrard8
5
Facility 5
AZ AVG 6
Rank #387 / 490
1
Facility 1
AZ AVG 9
Rank #89 / 487
0.1
Facility 0.1
AZ AVG 1.8
Rank #89 / 487
Paradise Valley Senior Living
AL
IL
MC
RC
Phoenix (Paradise Valley Village)
118
Facility 118
AZ AVG 54
Rank #93 / 521
Yes
65
Facility 65
AZ AVG 38
Rank #95 / 775
1 Bed / 2 Bed
17
Facility 17
AZ AVG 12
Rank #137 / 548
A+Carlos Gerena19
14
Facility 14
AZ AVG 6
Rank #470 / 490
77
Facility 77
AZ AVG 9
Rank #485 / 487
4.1
Facility 4.1
AZ AVG 1.8
Rank #407 / 487
La Siena
AL
IL
MC
Phoenix (Pueblo Hermoso)
111
Facility 111
AZ AVG 54
Rank #111 / 521
Yes
61
Facility 61
AZ AVG 38
Rank #145 / 775
1 Bed / 2 Bed
18
Facility 18
AZ AVG 12
Rank #125 / 548
-Jonathan T Burningham6
4
Facility 4
AZ AVG 6
Rank #354 / 490
6
Facility 6
AZ AVG 9
Rank #224 / 487
1.0
Facility 1.0
AZ AVG 1.8
Rank #162 / 487
Shadow Mountain Memory Care
AL
MC
RC
Phoenix (Paradise Valley Oasis)
72
Facility 72
AZ AVG 54
Rank #170 / 521
Yes
70
Facility 70
AZ AVG 38
Rank #51 / 775
Private / Companion Suites
13
Facility 13
AZ AVG 12
Rank #185 / 548
A+Misty Farnstrom8
8
Facility 8
AZ AVG 6
Rank #427 / 490
1
Facility 1
AZ AVG 9
Rank #89 / 487
0.1
Facility 0.1
AZ AVG 1.8
Rank #89 / 487
View all Nearby Homes

Financial Assistance for
Assisted Living in Arizona

Paradise Valley Senior Living is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Paradise Valley Senior Living

What neighborhood is Paradise Valley Senior Living in?

Paradise Valley Senior Living is in the Paradise Valley Village neighborhood of Phoenix.

Who is the owner of Paradise Valley Senior Living?

Paradise Valley Senior Living is legally operated by Extended Care Portfolio Multistate Pool, LLC, and administered by Carlos Gerena.

Is Paradise Valley Senior Living in a walkable area?

Paradise Valley Senior Living has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Paradise Valley Senior Living?

According to AZ state health department records, Paradise Valley Senior Living's license number is AL6981C.

When does Paradise Valley Senior Living's license expire?

According to AZ state health department records, Paradise Valley Senior Living's license expires on February 28, 2027.

How long has Paradise Valley Senior Living been in business?

Paradise Valley Senior Living has been operating for approximately 17 years, based on available licensing and registration records.

Are pets allowed at Paradise Valley Senior Living?

Yes, Paradise Valley Senior Living allows residents to bring their pets.

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