Pine Harbour
Assisted Living & Memory Care · Plattsburgh, NY
Pine Harbour
Assisted Living & Memory Care · Plattsburgh, NY
Pine Harbour is on New Hampshire Street in Plattsburgh, New York, right at the edge of Lake Champlain in Clinton County. The Walk Score is 25, which is car-dependent. Transportation is available for residents, and given where this facility sits, that service does real work.
At 66 beds, this is a mid-size community; its starting price is $7,650 per month, the highest confirmed price point in this part of the region. Staffing runs around the clock, and three named programs give the community its shape: Life On The Lake, which ties resident experience directly to the lakeside setting; Culinary Experience, which frames dining as programming rather than a cafeteria function; and Veterans Benefits, which signals support navigation for residents with military service backgrounds. The activity calendar covers memory games, exercise classes, and arts and crafts.
State inspections are handled by the New York Department of Health, Office of Aging and Long Term Care. The inspection focus area on record is care planning and documentation, an administrative category.
Pine Harbour is a 66-bed assisted living community in Plattsburgh with a lakeside-oriented program identity, a Culinary Experience program, Veterans Benefits navigation, 24-hour staffing, and a starting price of $7,650 per month. It is built for adults who want a defined, setting-specific assisted living experience on Lake Champlain in northern New York.
66-bed community Rank #619 / 736Bed count — State benchmarkedThis home is ranked 619th out of 736 homes we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 25 / 100 Rank #994 / 1150Walk Score — State benchmarkedThis home is ranked 994th out of 1,150 homes we track in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeEnriched Housing Program
StatusActive
CountyClinton
License Number090-S-001
Owner NamePine Harbour, Inc
Safety FeaturesSecure Memory Care neighborhood, 24 hour supervision
24-Hour Staffing
Pets not allowed
Visitor PolicyVisitors are welcome
Admission CriteriaMust be a veteran who served at least 90 days in active duty or a surviving spouse of a veteran
HousekeepingYes
Linen ServiceYes
Transportation
Housekeeping
Laundry
Activitiesmemory games, exercise classes, arts and crafts
Wellness ProgramDaily Exercise Class focusing on gentle movement, Tai Chi Chair Exercises, Walking Club
Specific ProgramsVeterans Benefits, Life On The Lake, Activities & Programming, Culinary Experience, Volunteer
Volunteer Program
Starting Price$7,650 per month
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2026 · 1 year of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
0 enforcement actions
16 violations
3 complaints
10 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
9 points above the New York average for assisted living residences (83/100)
Rank #147 / 616 in New York Inspection Score — State benchmarked This home is ranked 147th out of 616 homes we track in New York for inspection score. Shows this facility's inspection score compared to the New York average among 616 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 92 out of 100. Letter grade A-. 9 points above the New York average for assisted living residences (83/100)
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2026 vs. New York state average
Overall vs. NY average
3 Worse
Metrics worse than New York average:
• Total violations (10% above)
• Inspections with violations (25% above)
• Inspection violation rate (14% above) 2 At Avg Metrics at New York average:
• Violations per inspection (at NY avg)
• Inspections with violations (at NY avg) 3 Better Metrics better than New York average:
• Inspection violation rate (9% below)
• Total complaints (96% below)
• Complaints per year (96% below)
• Total violations (10% above)
• Inspections with violations (25% above)
• Inspection violation rate (14% above) 2 At Avg Metrics at New York average:
• Violations per inspection (at NY avg)
• Inspections with violations (at NY avg) 3 Better Metrics better than New York average:
• Inspection violation rate (9% below)
• Total complaints (96% below)
• Complaints per year (96% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 10 | 9 | This facility has had 11% more total inspections than the New York average (10 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 11% more |
|
Inspections with violations
Inspections that resulted in at least one regulatory violation.
| 5 | 4 | This facility has 25% more inspections with violations than a typical New York assisted living residence (5 vs. NY avg 4).↑ 25% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 50% | 44% | This facility has 6 percentage points higher inspection violation rate than a typical New York assisted living residence (50% vs. NY avg 44%).↑ 6% worse Rank #158 / 316 Inspection violation rate — State benchmarked This home is ranked 158th out of 316 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 4 | 4 | This facility has inspections with violations in line with the New York average (4 vs. NY avg 4).— At avg |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 40% | 44% | This facility has 4 percentage points lower inspection violation rate than a typical New York assisted living residence (40% vs. NY avg 44%).↓ 4% better Rank #158 / 316 Inspection violation rate — State benchmarked This home is ranked 158th out of 316 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 0 | 6 | This facility has had 100% fewer complaint visits than the New York average (0 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer Rank #1 / 316 Complaint visits — State benchmarked This home is ranked 1st out of 316 homes we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 16 | 14.5 | This facility has 10% more total violations than a typical New York assisted living residence (16 vs. NY avg 14.5).↑ 10% worse Rank #224 / 316 Total violations — State benchmarked This home is ranked 224th out of 316 homes we track in New York for violations. Shows this facility's violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Violations per inspection
Average violations per inspection.
| 1.6 | 1.6 | This facility has violations per inspection in line with the New York average (1.6 vs. NY avg 1.6).— At avg Rank #209 / 316 Violations per inspection — State benchmarked This home is ranked 209th out of 316 homes we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violation breakdown
Per-category split of the 16 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 16 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
3
Environmental Standards
NY avg: 1.7
2
General Provisions
NY avg: 0.2
1
Inspection
NY avg: 0.1
1
Personnel
NY avg: 0.7
2
Records and Reports
NY avg: 2.0
7
Resident Services
NY avg: 2.9
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 3 | 79 | This facility has 96% fewer total complaints than a typical New York assisted living residence (3 vs. NY avg 79).↓ 96% better |
|
Complaints per year
Average complaints per year since 2026.
| 3 | 79 | This facility has 96% fewer complaints per year than a typical New York assisted living residence (3 vs. NY avg 79).↓ 96% better |
Lawsuit overview for Pine Harbour
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2019
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2019
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2019
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2019Places of interest near Pine Harbour
2.0 miles from city center
Estimated distance in miles from Plattsburgh's city center to Pine Harbour's address, calculated via Google Maps.
Calculate Travel Distance to Pine Harbour
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Compare Assisted Living around New York State
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the benchmark below for the typical New York score; higher is better.
This is a proprietary Assisted Living Magazine score.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
|
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
|
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Jewish Home of Rochester | AL ADC HC IL MC NH PC SNF | Rochester | 328
Facility
328
NY AVG
160
Rank
#43 / 736 | Yes |
8
Facility
8
NY AVG
64
Rank
#1,095 / 1,150 | Jewish Home Of Rochester (Not For Profit) | 85
Facility
85
NY AVG
83
Rank
#293 / 616 | 9 | 44% | 27 | 24 | 2.7 | Studio / 1 Bed / 2 Bed |
| United Hebrew of New Rochelle | AL IL MC NH SNF | New Rochelle | 294
Facility
294
NY AVG
160
Rank
#71 / 736 | No |
80
Facility
80
NY AVG
64
Rank
#454 / 1,150 | United Home For Aged Hebrews (Not For Profit) | 96
Facility
96
NY AVG
83
Rank
#73 / 616 | 7 | 71% | 6 | 12 | 1.7 | Studio / 1 Bed / 2 Bed |
| Pine Harbour | AL MC | Plattsburgh | 66
Facility
66
NY AVG
160
Rank
#619 / 736 | No |
25
Facility
25
NY AVG
64
Rank
#994 / 1,150 | - | 92
Facility
92
NY AVG
83
Rank
#147 / 616 | 10 | 50%
Facility
50%
NY AVG
44.4%
Rank
#158 / 316 | 0
Facility
0
NY AVG
6
Rank
#1 / 316 | 16
Facility
16
NY AVG
14.5
Rank
#224 / 316 | 1.6
Facility
1.6
NY AVG
1.6
Rank
#209 / 316 | - |
| The Nottingham | AL IL MC NH SNF | Jamesville | 64
Facility
64
NY AVG
160
Rank
#631 / 736 | No | - | Loretto Adult Community, Inc | 91
Facility
91
NY AVG
83
Rank
#173 / 616 | 14 | 43%
Facility
43%
NY AVG
44.4%
Rank
#140 / 316 | 8
Facility
8
NY AVG
6
Rank
#259 / 316 | 7
Facility
7
NY AVG
14.5
Rank
#148 / 316 | 0.5
Facility
0.5
NY AVG
1.6
Rank
#77 / 316 | Private / Semi-Private Rooms |
| Peconic Landing at Southold | AL IL MC NH RC SNF | Greenport | 60
Facility
60
NY AVG
160
Rank
#638 / 736 | No |
74
Facility
74
NY AVG
64
Rank
#540 / 1,150 | Peconic Landing At Southold, Inc (Not For Profit) | 92
Facility
92
NY AVG
83
Rank
#147 / 616 | 7 | 86% | - | 17 | 2.4 | - |
Financial Assistance for
Assisted Living in New York
Pine Harbour is located in Plattsburgh, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about Pine Harbour
Is Pine Harbour in a walkable area?
Pine Harbour has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Pine Harbour?
According to NY state health department records, Pine Harbour's license number is 090-S-001.
Are pets allowed at Pine Harbour?
No, Pine Harbour has a no-pet policy.
How many beds does Pine Harbour have?
Pine Harbour has 66 beds.
Has Pine Harbour had any violations?
Pine Harbour has had 16 reported violations since 2026 according to records from New York State Department of Health (NYSDOH).
Are there photos of Pine Harbour?
Yes — there are 7 photos of Pine Harbour in the photo gallery on this page.
What is the address of Pine Harbour?
Pine Harbour is located at 15 New Hampshire Street, Plattsburgh, NY 12903.
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