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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Serving seniors since 1976, Canterbury Tower is a continuing lifecare retirement community in Tampa, Florida. With over 40 years of experience, its design is rooted in the simplicity of providing a comfortable residence for seniors after retirement, adding extra layers of comfort for seniors needing more complex assistance and support. They offer independent living, assisted living, short-term rehabilitative care, respite care and long-term care as a premier care provider to seniors.
Situated in an exquisite area, Canterbury Tower offers its residents excellent views of Hillsborough Bay, Bayshore Boulevard, and the Tampa, Florida skyline. On top of that, residents can enjoy a variety of social activities including scheduled entertainment, exercise classes, outdoor picnics, and current event discussions. The supportive and caring environment built through the decades delivers on the promise of Canterbury Tower to excel in providing high-quality care each day.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 3rd out of 252 homes in Florida for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 1m per day | ▲ 39% State avg: 44m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 13m per day | ▲ 55% State avg: 47m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 49m per day | ▲ 63% State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 5h 20m per day | ▲ 51% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 7m per day | ▲ 40% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 53m per day | ▲ 67% State avg: 32m per day · National avg: 29m per day |
Higher than the Florida average: 84.3%Canterbury Tower is legally operated by Canterbury Towers, Inc., and administrated by Joyce Mitchell.
Key information about the people who lead and staff this community.
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida nursing home score (the benchmark); higher is better.
12 points above the Florida average for nursing homes (83/100)
Rank #128 / 876 in Florida Inspection Score — State benchmarked This home is ranked 128th out of 876 homes in Florida. Shows this facility's inspection score compared to the Florida average among 876 comparable communities in the ranking pool. Inspection score: 95 out of 100. Letter grade A. 12 points above the Florida average for nursing homes (83/100)
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 8 | 33 | This facility has 76% fewer total citations than a typical Florida nursing home (8 vs. FL avg 33).↓ 76% better Rank #106 / 919 Total citations — State benchmarked This home is ranked 106th out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool. |
|
Citations per year
Average citations per year since 2021.
| 1.6 | 6.6 | This facility has 76% fewer citations per year than a typical Florida nursing home (1.6 vs. FL avg 6.6).↓ 76% better |
|
Citations per inspection
Average citations per inspection.
| 1.6 | 1.3 | This facility has 23% more citations per inspection than a typical Florida nursing home (1.6 vs. FL avg 1.3).↑ 23% worse Rank #740 / 919 Citations per inspection — State benchmarked This home is ranked 740th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 5 | 26 | This facility has 81% fewer total inspections than a typical Florida nursing home (5 vs. FL avg 26).↓ 81% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 2 | 16 | This facility has 88% fewer inspections with citations than a typical Florida nursing home (2 vs. FL avg 16).↓ 88% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 40% | 62% | This facility has 22 percentage points lower inspection citation rate than a typical Florida nursing home (40% vs. FL avg 62%).↓ 22% better Rank #220 / 919 Inspection citation rate — State benchmarked This home is ranked 220th out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool. |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Florida average 4.3
Last Health inspection on Jul 2025
Florida average 19.7
Florida average 4.48
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 6 citations resulted from standard inspections.
100% better than Florida averageFlorida average: 0.8
100% better than Florida averageFlorida average: 0.4
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
100% fewer staff per resident than Florida average
0% compared with Florida average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 9 RN Staff are full-time employees. No contractors work on this role.
9
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursAssists with medical care and medications.
15 total: 6 full-time employees and 9 contractors.
15
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursHelps with daily care and mobility.
All 27 CNA Staff are full-time employees. No contractors work on this role.
27
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,267 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 27 | 0 | 27 | 11,107 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 6 | 9 | 15 | 2,629 | 89 | 97% | 9 |
| Registered Nurse | 9 | 0 | 9 | 2,466 | 92 | 100% | 9.4 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,526 | 92 | 100% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 919 | 55 | 60% | 9.4 |
| Physical Therapy Aide | 0 | 5 | 5 | 710 | 74 | 80% | 5.8 |
| Speech Language Pathologist | 0 | 5 | 5 | 657 | 76 | 83% | 6.1 |
| Dietitian | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Administrator | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 340 | 66 | 72% | 5.2 |
| Qualified Social Worker | 0 | 1 | 1 | 127 | 56 | 61% | 2.3 |
| Physical Therapy Assistant | 0 | 3 | 3 | 97 | 38 | 41% | 2.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 96 | 24 | 26% | 4 |
| Diagnostic X-ray Services Staff | 0 | 1 | 1 | 25 | 6 | 7% | 4.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 12 | 3 | 3% | 4 |
| Medical Director | 0 | 1 | 1 | 6 | 3 | 3% | 2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.6
30% worse than Florida averageFlorida average: 7.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.8
44% worse than Florida averageFlorida average: 12.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
21.1%
101% worse than Florida averageFlorida average: 10.5%
Percent of long-stay residents whose ability to move independently worsened
19.3%
49% worse than Florida averageFlorida average: 12.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.0%
In line with Florida averageFlorida average: 13.5%
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
68% worse than Florida averageFlorida average: 2.6%
Percent of long-stay high risk residents with pressure ulcers
1.8%
67% better than Florida averageFlorida average: 5.4%
Percent of long-stay residents with a urinary tract infection
9.8%
1006% worse than Florida averageFlorida average: 0.9%
Percent of long-stay residents who lose too much weight
1.5%
75% better than Florida averageFlorida average: 6.0%
Percent of long-stay residents who have depressive symptoms
11.0%
228% worse than Florida averageFlorida average: 3.3%
Percent of long-stay residents who received an antipsychotic medication
24.4%
205% worse than Florida averageFlorida average: 8.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.8%
In line with Florida averageFlorida average: 97.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
70.8%
29% worse than Florida averageFlorida average: 99.2%
Number of hospitalizations per 1,000 long-stay resident days.
2.40
14% worse than Florida averageFlorida average: 2.10
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.34
14% worse than Florida averageFlorida average: 1.18
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.1%
In line with Florida averageFlorida average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
4.1%
171% worse than Florida averageFlorida average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
83.3%
12% worse than Florida averageFlorida average: 94.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.0%
11% worse than Florida averageFlorida average: 26.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.0%
8% worse than Florida averageFlorida average: 9.3%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Florida averageFlorida average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
72.3%
35% better than Florida averageFlorida average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
55.1%
9% better than Florida averageFlorida average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
67% of new residents, usually for short-term rehab.
33% of new residents, often for short stays.
Historical financial and operational data for Canterbury Tower based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #205 / 256Payroll — State benchmarkedThis home is ranked 205th out of 256 homes in Florida. Shows total annual staff payroll benchmarked to the Florida average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
3.4 miles from city center
Estimated distance in miles from Tampa's city center to Canterbury Tower's address, calculated via Google Maps.
— 1.85 miles to nearest hospital (HCA Florida South Tampa Hospital)
Add your location
Canterbury Tower is located in Tampa, Florida.
Here are the financial assistance programs available to residents in Florida.
The information below is reported by the Florida Agency for Health Care Administration (AHCA).
| Canterbury Tower |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Tampa (South Tampa) | 17
Facility
17
FL AVG
89
Rank
#889 / 1074 |
100.0%
Facility
100.0%
FL AVG
84.3%
Rank
#1 / 256 | +19% | 6.47
Facility
6.47
FL AVG
4.04
Rank
#3 / 252 | -6% | +60% | $0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 257 | 95
Facility
95
FL AVG
83
Rank
#128 / 876 | 6
Facility
6
FL AVG
19.7
Rank
#23 / 251 | 3.0
Facility
3.0
FL AVG
4.5
Rank
#53 / 251 | - | 32 | A+ |
56
Facility
56
FL AVG
40
Rank
#407 / 1486 | Caridad Vinas | $13.8M
Facility
$13.8M
FL AVG
$15.7M
Rank
#180 / 256 | $5.7M
Facility
$5.7M
FL AVG
$6.1M
Rank
#205 / 256 | 41%
Facility
41%
FL AVG
39.8%
Rank
#160 / 256 | 105326 | ||||
| Bayshore Pointe Nursing & Rehab Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Tampa (South Tampa) | 117
Facility
117
FL AVG
89
Rank
#340 / 1074 | - | - | 3.89
Facility
3.89
FL AVG
4.04
Rank
#124 / 252 | +50% | -4% | $23.6k
Facility
$23.6k
FL AVG
$78.9k
Rank
#193 / 257 | - | 33
Facility
33
FL AVG
19.7
Rank
#222 / 251 | 6.6
Facility
6.6
FL AVG
4.5
Rank
#211 / 251 | 1 | 106 | A+ |
71
Facility
71
FL AVG
40
Rank
#203 / 1486 | - | $13.6M
Facility
$13.6M
FL AVG
$15.7M
Rank
#184 / 256 | $7.3M
Facility
$7.3M
FL AVG
$6.1M
Rank
#153 / 256 | 53.8%
Facility
53.8%
FL AVG
39.8%
Rank
#40 / 256 | 105650 | ||||
| Palm Garden Of Tampa |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Tampa (South Florida Terraces) | 120
Facility
120
FL AVG
89
Rank
#256 / 1074 |
90.4%
Facility
90.4%
FL AVG
84.3%
Rank
#109 / 256 | +7% | 3.95
Facility
3.95
FL AVG
4.04
Rank
#108 / 252 | -49% | -2% | $0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 257 | - | 24
Facility
24
FL AVG
19.7
Rank
#171 / 251 | 8.0
Facility
8.0
FL AVG
4.5
Rank
#235 / 251 | - | 113 | A+ |
27
Facility
27
FL AVG
40
Rank
#954 / 1486 | Michele Forney | $18.7M
Facility
$18.7M
FL AVG
$15.7M
Rank
#124 / 256 | $7.3M
Facility
$7.3M
FL AVG
$6.1M
Rank
#152 / 256 | 39.3%
Facility
39.3%
FL AVG
39.8%
Rank
#172 / 256 | 105591 | ||||
| Gandy Crossing Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Tampa (South Tampa) | 160
Facility
160
FL AVG
89
Rank
#111 / 1074 | - | - | 4.09
Facility
4.09
FL AVG
4.04
Rank
#89 / 252 | -21% | +1% | $0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 257 | - | 17
Facility
17
FL AVG
19.7
Rank
#123 / 251 | 5.7
Facility
5.7
FL AVG
4.5
Rank
#193 / 251 | - | 144 | - |
66
Facility
66
FL AVG
40
Rank
#262 / 1486 | Sandra Haywood | $20.8M
Facility
$20.8M
FL AVG
$15.7M
Rank
#103 / 256 | $9.5M
Facility
$9.5M
FL AVG
$6.1M
Rank
#88 / 256 | 46%
Facility
46%
FL AVG
39.8%
Rank
#112 / 256 | 105491 |
Canterbury Tower is in the South Tampa neighborhood of Tampa.
The team at Canterbury Tower speaks Creole, English, French, Portuguese, Spanish, and Vietnamese.
The legal owner and operator of Canterbury Tower is Canterbury Towers, Inc..
Canterbury Tower has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to FL state health department records, Canterbury Tower's license number is 13753.
According to FL state health department records, Canterbury Tower's license expires on December 1, 2026.
Canterbury Tower's occupancy is 100%.
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