Smaller home · May offer a more intimate, personalized care environment.
Bay Lake Retirement and Assisted Living Community
Bay Lake Retirement and Assisted Living Community sits on Shore Drive in Virginia Beach. Managed by Bay Lake Retirement Unlimited, Inc., with Catherine Abott serving as administrator, the facility offers independent living, assisted living, memory care, and respite care on a single campus.
The community holds licensing for residential and assisted living care, which includes a dedicated special care unit and accommodations for non-ambulatory residents. Operating with 90 beds, the property maintains an occupancy rate of around 74 percent. The surrounding area has a walk score of 21, meaning daily errands and trips off campus generally require a car.
On-site care is supported by a licensed nursing team available 24 hours a day. Standard services cover housekeeping, scheduled rides, and a structured life enrichment program for social activities. Apartments come with individual heating and air conditioning controls, and the building is equipped with safety and fire systems along with routine and emergency maintenance.
Amenities include a library with computer and internet access, landscaped grounds with raised garden beds, furnished verandas, and pet-friendly policies. A city park and recreation center are also located nearby.
Family members can contact the front desk on Shore Drive directly to check current openings, ask about specific care plans, or schedule a tour.
Community insights.
About this community
Bay Lake Retirement and Assisted Living Community is administered by Ms. Catherine Abott.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2015 vs. Virginia state average• Total deficiencies (69% above)
• Total complaints (200% above)
• Complaints per year (217% above) 1 Better Metrics better than Virginia average:
• Deficiencies per inspection (15% below)
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 54 | 32 | This facility has 69% more total deficiencies than a typical Virginia assisted living residence (54 vs. VA avg 32).↑ 69% worse |
|
Deficiencies per inspection
| 2.3 | 2.7 | This facility has 15% fewer deficiencies per inspection than a typical Virginia assisted living residence (2.3 vs. VA avg 2.7).↓ 15% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 23 | 14 | This facility has had 64% more total inspections than the Virginia average (23 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 64% more |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 21 | 7 | This facility has 200% more total complaints than a typical Virginia assisted living residence (21 vs. VA avg 7).↑ 200% worse |
|
Complaints per year
| 1.9 | 0.6 | This facility has 217% more complaints per year than a typical Virginia assisted living residence (1.9 vs. VA avg 0.6).↑ 217% worse |
What does this home offer?
Pets Allowed
Places of interest near Bay Lake Retirement and Assisted Living Community
8.6 miles from city center
Estimated distance in miles from Virginia Beach's city center to Bay Lake Retirement and Assisted Living Community's address, calculated via Google Maps.
Calculate Travel Distance to Bay Lake Retirement and Assisted Living Community
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Compare Assisted Living around Virginia Beach
Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Marian Manor Retirement | AL IL RC | Virginia Beach (Northwest) | 145
Facility
145
VA AVG
96
Rank
#49 / 365 | No |
51
Facility
51
VA AVG
45
Rank
#167 / 434 | Private Rooms | Ms. Karen Land |
86.9%
Facility
86.9%
VA AVG
71%
Rank
#66 / 293 | 7 | 71%
Facility
71%
VA AVG
59.3%
Rank
#217 / 330 | 2
Facility
2
VA AVG
7
Rank
#117 / 330 | 16
Facility
16
VA AVG
32
Rank
#113 / 271 | 2.3
Facility
2.3
VA AVG
2.3
Rank
#140 / 271 |
| Our Lady of Perpetual Help | AL MC NH | Virginia Beach | 95
Facility
95
VA AVG
96
Rank
#167 / 365 | No |
49
Facility
49
VA AVG
45
Rank
#178 / 434 | - | Ms. Teresa Anderson |
83.2%
Facility
83.2%
VA AVG
71%
Rank
#83 / 293 | 8 | 38%
Facility
38%
VA AVG
59.3%
Rank
#67 / 330 | 2
Facility
2
VA AVG
7
Rank
#117 / 330 | 17
Facility
17
VA AVG
32
Rank
#124 / 271 | 2.1
Facility
2.1
VA AVG
2.3
Rank
#135 / 271 |
| Bay Lake Retirement and Assisted Living Community | AL IL MC RC | Virginia Beach (Northwest) | 90
Facility
90
VA AVG
96
Rank
#179 / 365 | Yes |
21
Facility
21
VA AVG
45
Rank
#353 / 434 | - | Ms. Catherine Abott |
74.4%
Facility
74.4%
VA AVG
71%
Rank
#140 / 293 | 23 | 70%
Facility
70%
VA AVG
59.3%
Rank
#211 / 330 | 21
Facility
21
VA AVG
7
Rank
#321 / 330 | 54
Facility
54
VA AVG
32
Rank
#223 / 271 | 2.3
Facility
2.3
VA AVG
2.3
Rank
#140 / 271 |
| First Colonial Inn | AL IL MC | Virginia Beach (North Virginia Beach) | 85
Facility
85
VA AVG
96
Rank
#193 / 365 | Yes |
63
Facility
63
VA AVG
45
Rank
#90 / 434 | Private Rooms | Tina Marin |
83.5%
Facility
83.5%
VA AVG
71%
Rank
#81 / 293 | 9 | 78%
Facility
78%
VA AVG
59.3%
Rank
#245 / 330 | 1
Facility
1
VA AVG
7
Rank
#78 / 330 | 34
Facility
34
VA AVG
32
Rank
#183 / 271 | 3.8
Facility
3.8
VA AVG
2.3
Rank
#212 / 271 |
| Commonwealth Senior Living at Kings Grant House | AL MC RC | Virginia Beach (North Central) | 75
Facility
75
VA AVG
96
Rank
#228 / 365 | Yes |
55
Facility
55
VA AVG
45
Rank
#149 / 434 | Studio / 1 Bed / Semi-Private Rooms | Ms. Tina Dietz |
94.7%
Facility
94.7%
VA AVG
71%
Rank
#24 / 293 | 15 | 87%
Facility
87%
VA AVG
59.3%
Rank
#281 / 330 | 5
Facility
5
VA AVG
7
Rank
#200 / 330 | 38
Facility
38
VA AVG
32
Rank
#195 / 271 | 2.5
Facility
2.5
VA AVG
2.3
Rank
#152 / 271 |
Financial Assistance for
Assisted Living in Virginia
Bay Lake Retirement and Assisted Living Community is located in Virginia Beach, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about Bay Lake Retirement and Assisted Living Community
What neighborhood is Bay Lake Retirement and Assisted Living Community in?
Bay Lake Retirement and Assisted Living Community is in the Northwest neighborhood of Virginia Beach.
Is Bay Lake Retirement and Assisted Living Community in a walkable area?
Bay Lake Retirement and Assisted Living Community has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.
When does Bay Lake Retirement and Assisted Living Community's license expire?
According to VA state health department records, Bay Lake Retirement and Assisted Living Community's license expires on March 18, 2027.
What is the occupancy rate at Bay Lake Retirement and Assisted Living Community?
Bay Lake Retirement and Assisted Living Community's occupancy is 74%.
Are pets allowed at Bay Lake Retirement and Assisted Living Community?
Yes, Bay Lake Retirement and Assisted Living Community allows residents to bring their pets.
Who is the administrator of Bay Lake Retirement and Assisted Living Community?
Ms. Catherine Abott is the administrator of Bay Lake Retirement and Assisted Living Community.
How many beds does Bay Lake Retirement and Assisted Living Community have?
Bay Lake Retirement and Assisted Living Community has 90 beds.
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