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Bay Lake Retirement and Assisted Living Community
Assisted Living, Independent Living, Memory Care & Respite Care · Virginia Beach, VA
Exterior view of Bay Lake Retirement and Assisted Living Community Brick sign for Bay Lake Retirement Community Bright and spacious lobby with staircase and chandelier Elegant dining room with round tables and chairs A gazebo in a landscaped outdoor area

Bay Lake Retirement and Assisted Living Community

Assisted Living, Independent Living, Memory Care & Respite Care · Virginia Beach, VA
4225 Shore Dr, Virginia Beach, VA 23455 View map Calculator: See prices in your area
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Overview of Bay Lake Retirement and Assisted Living Community

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Bay Lake Retirement and Assisted Living Community sits on Shore Drive in Virginia Beach. Managed by Bay Lake Retirement Unlimited, Inc., with Catherine Abott serving as administrator, the facility offers independent living, assisted living, memory care, and respite care on a single campus.

The community holds licensing for residential and assisted living care, which includes a dedicated special care unit and accommodations for non-ambulatory residents. Operating with 90 beds, the property maintains an occupancy rate of around 74 percent. The surrounding area has a walk score of 21, meaning daily errands and trips off campus generally require a car.

On-site care is supported by a licensed nursing team available 24 hours a day. Standard services cover housekeeping, scheduled rides, and a structured life enrichment program for social activities. Apartments come with individual heating and air conditioning controls, and the building is equipped with safety and fire systems along with routine and emergency maintenance.

Amenities include a library with computer and internet access, landscaped grounds with raised garden beds, furnished verandas, and pet-friendly policies. A city park and recreation center are also located nearby.

Family members can contact the front desk on Shore Drive directly to check current openings, ask about specific care plans, or schedule a tour.

Facility Direct Line (757) 460-8868
Facility Direct Line (757) 460-8868
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Bed community size
90-bed community Rank #179 / 365Bed count — State benchmarkedThis home is ranked 179th out of 365 homes in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 21 / 100 Rank #352 / 446Walk Score — State benchmarkedThis home is ranked 352nd out of 446 homes in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
74%
Rank #142 / 297Occupancy rate — State benchmarkedThis home is ranked 142nd out of 297 homes in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
67 / 90
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationMarch 18, 2027
QualificationResidential and Assisted Living Care | Special Care Unit | Non-Ambulatory

Ownership & Operating Entity

Bay Lake Retirement and Assisted Living Community is administered by Ms. Catherine Abott.

Contact Bay Lake Retirement and Assisted Living Community

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2015 · 11 years of data 54 deficiencies 21 complaints 32 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. Virginia state average
Overall vs. VA average 5 Worse Metrics worse than Virginia average:
• Total deficiencies (69% above)
• Inspections with violations (133% above)
• Inspection violation rate (3% above)
• Total complaints (200% above)
• Complaints per year (217% above) 1 Better Metrics better than Virginia average:
• Deficiencies per inspection (26% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 5432 This facility has 69% more total deficiencies than a typical Virginia assisted living residence (54 vs. VA avg 32).↑ 69% worse
Deficiencies per inspection Info Average deficiencies per inspection. 1.72.3 This facility has 26% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.7 vs. VA avg 2.3).↓ 26% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 3214 This facility has had 129% more total inspections than the Virginia average (32 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 129% more
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 219 This facility has 133% more inspections with violations than a typical Virginia assisted living residence (21 vs. VA avg 9).↑ 133% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 66%64% This facility has 2 percentage points higher inspection violation rate than a typical Virginia assisted living residence (66% vs. VA avg 64%).↑ 2% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 217 This facility has 200% more total complaints than a typical Virginia assisted living residence (21 vs. VA avg 7).↑ 200% worse
Complaints per year Info Average complaints per year since 2015. 1.90.6 This facility has 217% more complaints per year than a typical Virginia assisted living residence (1.9 vs. VA avg 0.6).↑ 217% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on June 18, 2025, found no deficiencies and did not substantiate complaints related to resident care.
  • The facility had multiple substantiated complaints from 2023 to 2025 involving medication management errors, failure to update care plans, and inadequate resident supervision.
  • Deficiencies frequently involved failure to document required staff rounds, medication administration per physician orders, and secure resident records, showing ongoing compliance challenges.
Show Inspection Reports

What does this home offer?

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Pets Allowed

Places of interest near Bay Lake Retirement and Assisted Living Community

Address 8.6 miles from city center Info Estimated distance in miles from Virginia Beach's city center to Bay Lake Retirement and Assisted Living Community's address, calculated via Google Maps.

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Address

Compare Assisted Living around Virginia Beach

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Marian Manor Retirement
AL
IL
RC
Virginia Beach (Northwest)
145
Facility 145
VA AVG 96
Rank #49 / 365
No
51
Facility 51
VA AVG 44
Rank #167 / 446
Private RoomsMs. Karen Land 86.9% -7
71.4%
Facility 71.4%
VA AVG 64.3%
Rank #248 / 330
2
Facility 2
VA AVG 7
Rank #110 / 330
16
Facility 16
VA AVG 32
Rank #113 / 271
2.3
Facility 2.3
VA AVG 2.3
Rank #167 / 271
Westminster-Canterbury on Chesapeake Bay
AL
IL
MC
NH
SNF
Virginia Beach (North Virginia Beach)
120
Facility 120
VA AVG 96
Rank #87 / 365
Yes
47
Facility 47
VA AVG 44
Rank #192 / 446
1 BedMs. Julia Fretwell 57.5% A+9
77.8%
Facility 77.8%
VA AVG 64.3%
Rank #266 / 330
2
Facility 2
VA AVG 7
Rank #110 / 330
25
Facility 25
VA AVG 32
Rank #151 / 271
2.8
Facility 2.8
VA AVG 2.3
Rank #196 / 271
Our Lady of Perpetual Help
AL
MC
NH
Virginia Beach (Princess Anne Road)
95
Facility 95
VA AVG 96
Rank #167 / 365
No
49
Facility 49
VA AVG 44
Rank #179 / 446
-Ms. Teresa Anderson 83.2% -8
37.5%
Facility 37.5%
VA AVG 64.3%
Rank #84 / 330
2
Facility 2
VA AVG 7
Rank #110 / 330
17
Facility 17
VA AVG 32
Rank #124 / 271
2.1
Facility 2.1
VA AVG 2.3
Rank #153 / 271
Bay Lake Retirement and Assisted Living Community
AL
IL
MC
RC
Virginia Beach (Northwest)
90
Facility 90
VA AVG 96
Rank #179 / 365
Yes
21
Facility 21
VA AVG 44
Rank #352 / 446
-Ms. Catherine Abott 74.4% -32
65.6%
Facility 65.6%
VA AVG 64.3%
Rank #218 / 330
21
Facility 21
VA AVG 7
Rank #321 / 330
54
Facility 54
VA AVG 32
Rank #223 / 271
1.7
Facility 1.7
VA AVG 2.3
Rank #119 / 271
Atlantic Shores
AL
HOS
IL
MC
NH
SNF
Virginia Beach (Atlantic Shores Retirement Community)
50
Facility 50
VA AVG 96
Rank #300 / 365
Yes
8
Facility 8
VA AVG 44
Rank #411 / 446
1 Bed / 2 BedTripp Little 77.0% A+-----
View all Nearby Homes

Financial Assistance for
Assisted Living in Virginia

Bay Lake Retirement and Assisted Living Community is located in Virginia Beach, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Bay Lake Retirement and Assisted Living Community

What neighborhood is Bay Lake Retirement and Assisted Living Community in?

Bay Lake Retirement and Assisted Living Community is in the Northwest neighborhood of Virginia Beach.

Is Bay Lake Retirement and Assisted Living Community in a walkable area?

Bay Lake Retirement and Assisted Living Community has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.

When does Bay Lake Retirement and Assisted Living Community's license expire?

According to VA state health department records, Bay Lake Retirement and Assisted Living Community's license expires on March 18, 2027.

What is the occupancy rate at Bay Lake Retirement and Assisted Living Community?

Bay Lake Retirement and Assisted Living Community's occupancy is 74%.

Are pets allowed at Bay Lake Retirement and Assisted Living Community?

Yes, Bay Lake Retirement and Assisted Living Community allows residents to bring their pets.

Who is the administrator of Bay Lake Retirement and Assisted Living Community?

Ms. Catherine Abott is the administrator of Bay Lake Retirement and Assisted Living Community.

How many beds does Bay Lake Retirement and Assisted Living Community have?

Bay Lake Retirement and Assisted Living Community has 90 beds.

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