Scottsdale Village Square
Assisted Living, Independent Living, Memory Care & Respite Care · Scottsdale, AZ

Scottsdale Village Square

Assisted Living, Independent Living, Memory Care & Respite Care · Scottsdale, AZ

Overview of Scottsdale Village Square

Scottsdale Village is a luxury community that genuinely understands the aging process and is dedicated to providing its residents with the highest care. Offering independent living, assisted living, and memory care options, residents maintain an engaging and active lifestyle throughout. The community’s specially trained staff is committed to helping seniors achieve complete independence while maintaining a purposeful life.

The lifestyle at Scottsdale Village is built on comfort, flexibility, and security in an expansive and beautiful community. The resort-style living allows residents to focus on themselves while receiving compassionate support and care. Accommodations include premium services and amenities– fitness activities, recreational programs, scheduled outings, entertainment programs, specialized programs, gourmet-style dining, housekeeping, transportation, and ADLs.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Arizona state averages

Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 26m per day ▼ 40% State avg: 43m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 1h 16m per day ▲ 23% State avg: 1h 2m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 3h 43m per day ▲ 57% State avg: 2h 22m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 5h 2m per day ▲ 39% State avg: 3h 37m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 1m per day ▼ 83% State avg: 6m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 20m per day ▼ 35% State avg: 31m per day · National avg: 28m per day
Bed community size
140-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
8 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 49 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Details

Facility TypeAssisted Living Center
StatusClosed
IssuanceJanuary 2, 2018
ExpirationJanuary 31, 2025 Expired
License NumberAL10612C
CMS Certification Number35217
QualificationHealth Care

Ownership & Operating Entity

Scottsdale Village Square is administered by Jannea Downs.

OwnerPacifica Sl Scottsdale LLC

Contact Scottsdale Village Square

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Since 2020 · 6 years of data 65 deficiencies 11 complaints 12 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

22 points below the Arizona average for assisted living residences (82/100)

Inspection score: 60 out of 100. Letter grade D-. 22 points below the Arizona average for assisted living residences (82/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Arizona state average
Overall vs. AZ average 6 Worse Metrics worse than Arizona average:
• Total deficiencies (622% above)
• Deficiencies per year (620% above)
• Deficiencies per inspection (200% above)
• Enforcement actions (456% above)
• Total complaints (83% above)
• Complaints per year (80% above)
0 Better No metrics in this bucket.
Latest Inspection October 14, 2025 Complaint 10 deficiencies

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 659 This facility has 622% more total deficiencies than a typical Arizona assisted living residence (65 vs. AZ avg 9).↑ 622% worse Rank #35 / 38 Total deficiencies — State benchmarked This home is ranked 35th out of 38 homes in Arizona for Deficiencies. Shows this facility's deficiencies compared to the Arizona average among 38 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Info Average deficiencies per year since 2020. 10.81.5 This facility has 620% more deficiencies per year than a typical Arizona assisted living residence (10.8 vs. AZ avg 1.5).↑ 620% worse
Deficiencies per inspection Info Average deficiencies per inspection. 5.41.8 This facility has 200% more deficiencies per inspection than a typical Arizona assisted living residence (5.4 vs. AZ avg 1.8).↑ 200% worse Rank #31 / 38 Deficiencies per inspection — State benchmarked This home is ranked 31st out of 38 homes in Arizona for Deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 38 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 50.9 This facility has 456% more enforcement actions than a typical Arizona assisted living residence (5 vs. AZ avg 0.9).↑ 456% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 125 This facility has had 140% more total inspections than the Arizona average (12 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 140% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 116 This facility has 83% more total complaints than a typical Arizona assisted living residence (11 vs. AZ avg 6).↑ 83% worse Rank #442 / 479 Total complaints — State benchmarked This home is ranked 442nd out of 479 homes in Arizona for Complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 479 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2020. 1.81 This facility has 80% more complaints per year than a typical Arizona assisted living residence (1.8 vs. AZ avg 1).↑ 80% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • January 20, 2026 inspection substantiated multiple failures to protect residents from physical abuse by other residents and a family member, with documented injuries and emotional distress.
  • December 23, 2025 complaint investigation found repeated resident-to-resident abuse causing injuries including fractures, confirming ongoing failure to protect residents from harm.
  • December 25, 2025 enforcement fine of $3,000 was fully paid, closing that case.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Significantly above average Arizona avg: 3.8 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.74
56% better than Arizona average

Arizona average: 1.68

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.34
77% better than Arizona average

Arizona average: 1.48

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 2-story

Transportation services icon
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Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near Scottsdale Village Square

Address 1.4 miles from city center Info Estimated distance in miles from Scottsdale's city center to Scottsdale Village Square's address, calculated via Google Maps. — 4.52 miles to nearest hospital (HonorHealth Tempe Medical Center)

Calculate Travel Distance to Scottsdale Village Square

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Address

Compare Assisted Living around Scottsdale

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

Atria Park of Sierra Pointe
AL
IL
RC
Scottsdale (Sierra Pointe)250Yes 73 Studio / 1 Bed / 2 Bed11B-Stephani M Acuna-1--
Scottsdale Village Square
AL
IL
MC
RC
Scottsdale (South Scottsdale)140Yes 49 Studio / 1 Bed / 2 Bed8A-Jannea Downs6012
65
Facility 65
AZ AVG 9
Rank #35 / 38
5.4
Facility 5.4
AZ AVG 1.8
Rank #31 / 38
The Ranch Estates at Scottsdale
AL
IL
RC
Scottsdale (Central Scottsdale)137Yes 62 1 Bed / 2 Bed1A+--1--
The Springs of Scottsdale
AL
IL
Scottsdale (South Scottsdale)56No 63 Studio / 1 Bed2A+Terri L Stapleton-4--
Vi at Silverstone
AL
IL
MC
NH
SNF
Scottsdale (North Scottsdale)24Yes 43 Villa / 1 Bed / 2 Bed14-Andrew Quinn-7--

Financial Assistance for
Assisted Living in Arizona

Scottsdale Village Square is located in Scottsdale, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Scottsdale Village Square

What neighborhood is Scottsdale Village Square in?

Scottsdale Village Square is in the South Scottsdale neighborhood of Scottsdale.

Who is the owner of Scottsdale Village Square?

Scottsdale Village Square is legally operated by Pacifica Sl Scottsdale LLC, and administered by Jannea Downs.

Is Scottsdale Village Square in a walkable area?

Scottsdale Village Square has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Scottsdale Village Square?

According to AZ state health department records, Scottsdale Village Square's license number is AL10612C.

When does Scottsdale Village Square's license expire?

According to AZ state health department records, Scottsdale Village Square's license expires on January 31, 2025.

Are pets allowed at Scottsdale Village Square?

Yes, Scottsdale Village Square allows residents to bring their pets.

Who is the administrator of Scottsdale Village Square?

Jannea Downs is the administrator of Scottsdale Village Square.

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