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Silver Birch of Mishawaka
Exterior view of Silver Birch of Mishawaka Exterior view of Silver Birch of Mishawaka facility Exterior view of the Silver Birch of Mishawaka entrance Exterior view of the Silver Birch of Mishawaka building

Silver Birch of Mishawaka

3630 Hickory Road, Mishawaka, IN 46545 View map Calculator: See prices in your area
Silver Birch of Mishawaka accepts Medicaid.
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Silver Birch of Mishawaka accepts Medicaid.

Overview of Silver Birch of Mishawaka

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Silver Birch of Mishawaka is a 125-bed assisted living and memory care community at 3630 Hickory Road in Mishawaka, Indiana. Led by Executive Director Natasha Welch, the three-story facility provides an affordable residential model for seniors aged 55 and older in St. Joseph County.

Operating under Indiana’s residential licensure, the community maintains a 2026 citations-per-inspection rate of zero based on its latest health surveys. Occupancy is strong at approximately 83%, with 105 units currently filled. Monthly costs for studio and one-bedroom apartments start at $4,837, and the facility is Medicaid-certified through Indiana’s waiver programs to support financial accessibility.

Licensed nurses and personal care assistants are on-site 24/7 to manage medication, diabetic monitoring, and daily physical needs. The clinical team facilitates on-site physical and occupational therapy through ancillary partnerships, while the memory care wing utilizes structured routines to support residents with Alzheimer’s and dementia.

Private apartments include kitchenettes, high-speed internet, and 24-hour emergency call systems. All-inclusive services cover restaurant-style dining (three meals daily), weekly housekeeping, and personal laundry.

Shared spaces feature a fully accessible fitness room, library, computer lounge, and beauty salon. Residents enjoy landscaped grounds with walking paths and a social calendar of daily exercise classes and creative workshops. Scheduled transportation is available for medical appointments and shopping trips within Mishawaka.

People seeking an affordable, Medicaid-eligible environment with 24-hour clinical oversight and robust social amenities may find this setting appropriate. Prospective residents should contact the administrator for current staffing disclosures and a tour to assess the 2026 quality performance.

Facility Direct Line (574) 252-7225
Facility Direct Line (574) 252-7225
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Bed community size
125-bed community Rank #153 / 437Bed count — State benchmarkedThis home is ranked 153rd out of 437 homes in Indiana. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 3 / 100 Rank #534 / 587Walk Score — State benchmarkedThis home is ranked 534th out of 587 homes in Indiana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Indiana facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
80%
Rank #96 / 434Occupancy rate — State benchmarkedThis home is ranked 96th out of 434 homes in Indiana. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 434. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Indiana average: 68.1%
Occupied beds
100 / 125
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceJuly 1, 2025
ExpirationJune 30, 2027
License Number25-014260-1

Ownership & Operating Entity

Silver Birch of Mishawaka is legally operated by Mishawaka Rcf Lp, and administered by Natasha Welch.

Profit StatusFor-profit

Type Of Units

Residential
125 units
Total beds
125 units

Safety & Compliance

Wheelchair Accessible
Emergency SystemsEmergency call monitors throughout the community.
Safety FeaturesStaff conducts wellness checks periodically throughout the day.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingNicole Whalen

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Contact Information

Fax(765) 254-0332

Additional Policies & Features

Pets Allowed
Minimum Age55
HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

24-Hour Staff
Assistance With Daily Living Activities
Three Meals Plus Snacks Served Daily
Medication Delivery And Reminders
Free Weekly Laundry And Housekeeping
Social
Recreational
And Wellness Programming
Regular Health And Wellness Checks
Free High-Speed Internet
Emergency Call Monitors
Transportation To Shopping And Scheduled Outings
Private Dining Room
Landscaped Grounds
Walking Paths
Outdoor Patio
Activity Rooms
Fully-Accessible Fitness Room
Library
Hair Salon
Resident Lounges
Computer Lounge
On-Site Store
Activities
Volunteer Program

Contact Silver Birch of Mishawaka

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data 24 deficiencies 3 complaints 18 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.

6 points above the Indiana average for assisted living residences (83/100)

Rank #89 / 384 in Indiana Inspection Score — State benchmarked This home is ranked 89th out of 384 homes in Indiana. Shows this facility's inspection score compared to the Indiana average among 384 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 89 out of 100. Letter grade B+. 6 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 1 Worse Metrics worse than Indiana average:
• Inspections (23% above) 8 Better Metrics better than Indiana average:
• Total deficiencies (33% below)
• Deficiencies per year (33% below)
• Deficiencies per inspection (32% below)
• Total visits (5% below)
• Inspections with deficiencies (29% below)
• Inspection deficiency rate (24% below)
• Total complaints (40% below)
• Complaints per year (38% below)
Latest Inspection July 10, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility IN Average vs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 24 36 This facility has 33% fewer total deficiencies than a typical Indiana assisted living residence (24 vs. IN avg 36).↓ 33% better Rank #147 / 386 Total deficiencies — State benchmarked This home is ranked 147th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Info Average deficiencies per year since 2022. 6 9 This facility has 33% fewer deficiencies per year than a typical Indiana assisted living residence (6 vs. IN avg 9).↓ 33% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.3 1.9 This facility has 32% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.3 vs. IN avg 1.9).↓ 32% better Rank #96 / 386 Deficiencies per inspection — State benchmarked This home is ranked 96th out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This Facility IN Average vs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 18 19 This facility has 5% fewer total visits than a typical Indiana assisted living residence (18 vs. IN avg 19).↓ 5% better
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 5 7 This facility has 29% fewer inspections with deficiencies than a typical Indiana assisted living residence (5 vs. IN avg 7).↓ 29% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 28% 37% This facility has 9 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (28% vs. IN avg 37%).↓ 9% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 16 13 This facility has 23% more inspections than a typical Indiana assisted living residence (16 vs. IN avg 13).↑ 23% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This Facility IN Average vs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 3 5 This facility has 40% fewer total complaints than a typical Indiana assisted living residence (3 vs. IN avg 5).↓ 40% better Rank #110 / 352 Total complaints — State benchmarked This home is ranked 110th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2022. 0.8 1.3 This facility has 38% fewer complaints per year than a typical Indiana assisted living residence (0.8 vs. IN avg 1.3).↓ 38% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on January 16, 2025, cited three deficiencies related to HVAC inspection and food safety, with corrective actions and monitoring plans documented.
  • Multiple complaint investigations from June 2024 through July 2025 found no deficiencies related to allegations, showing consistent compliance with complaint regulations.
  • The January 18, 2024, survey cited seven deficiencies including medication security, infection control, and incomplete resident assessments, indicating significant regulatory noncompliance at that time.
Show Inspection Reports

Places of interest near Silver Birch of Mishawaka

Address 1.8 miles from city center Info Estimated distance in miles from Mishawaka's city center to Silver Birch of Mishawaka's address, calculated via Google Maps.

Calculate Travel Distance to Silver Birch of Mishawaka

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Frequently Asked Questions about Silver Birch of Mishawaka

What neighborhood is Silver Birch of Mishawaka in?

Silver Birch of Mishawaka is in the 6501 neighborhood of MISHAWAKA.

Who is the Director of Nursing at Silver Birch of Mishawaka?

Nicole Whalen is the Director of Nursing at Silver Birch of Mishawaka.

Who is the owner of Silver Birch of Mishawaka?

Silver Birch of Mishawaka is legally operated by Mishawaka Rcf Lp, and administered by Natasha Welch.

Is Silver Birch of Mishawaka in a walkable area?

Silver Birch of Mishawaka has a walk score of 3. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Silver Birch of Mishawaka?

According to IN state health department records, Silver Birch of Mishawaka's license number is 25-014260-1.

When does Silver Birch of Mishawaka's license expire?

According to IN state health department records, Silver Birch of Mishawaka's license expires on June 30, 2027.

What is the occupancy rate at Silver Birch of Mishawaka?

Silver Birch of Mishawaka's occupancy is 80%.

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