Silver Oaks
Silver Oaks is a 43-bed memory care community at 16 Coleman Place licensed since 2019 at Menlo Park in San Mateo County, California. Operated by Fox Ops LLC and Calson Management LLC, the community specializes in care for residents with dementia and Alzheimer’s disease.
The inspection record carries some nuance. The facility shows zero formal citations in the state scorecard and no formal complaints over five years, against California averages of 10 and 14, respectively. Inspection reports reflect two substantiated medication management deficiencies in 2025 and early 2026, both addressed through corrective action. Complaint visit volume at 24 runs above the California average of 13, though none resulted in formal complaint findings. Occupancy is at 91 percent, well above California’s 72.8 percent average, with a steady upward trend since 2021, reflecting strong and growing local demand for dedicated memory care in the Peninsula market.
Meals are prepared from scratch on-site. The Aviator Care Program is built for dementia and memory-focused programming.
Silver Oaks fits families seeking a dedicated memory care environment in Menlo Park. It’s where a specialized dementia program, high sustained occupancy, and a Silicon Valley Peninsula location define the community.
Capacity and availability
About this community
Occupancy
Silver Oaks is administered by Riley Tucker.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Moderate citations (Type B) (25% above) 5 Better Metrics better than California average:
• Total citations (42% below)
• Serious citations (Type A) (33% below)
• Citations per inspection (95% below)
• Total complaints (100% below)
• Complaints per year (100% below)
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
| 7 | 12 | This facility has 42% fewer total citations than a typical California assisted living residence (7 vs. CA avg 12).↓ 42% better |
|
Serious citations (Type A)
| 2 | 3 | This facility has 33% fewer serious citations (type a) than a typical California assisted living residence (2 vs. CA avg 3).↓ 33% better Rank #724 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 724th out of 1,433 homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Moderate citations (Type B)
| 5 | 4 | This facility has 25% more moderate citations (type b) than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse |
|
Citations per inspection
| 0.2 | 4 | This facility has 95% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 4).↓ 95% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total inspections
| 39 | 16 | This facility has had 144% more total inspections than the California average (39 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 144% more |
|
Complaint visits
| 24 | 13 | This facility has had 85% more complaint visits than the California average (24 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 85% more Rank #1181 / 1387 Complaint visits — State benchmarked This home is ranked 1181st out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Other visits
| 11 | 7 | This facility has had 57% more other visits than the California average (11 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 57% more |
|
Official inspections
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
Complaints & Investigations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total complaints
| 0 | 14 | This facility has 100% fewer total complaints than a typical California assisted living residence (0 vs. CA avg 14).↓ 100% better |
|
Complaints per year
| 0 | 2.8 | This facility has 100% fewer complaints per year than a typical California assisted living residence (0 vs. CA avg 2.8).↓ 100% better |
Places of interest near Silver Oaks
0.3 miles from city center
Estimated distance in miles from Menlo Park's city center to Silver Oaks's address, calculated via Google Maps.
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Compare Assisted Living around the area
Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
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Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
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Number of years the company has been in operation.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Watermark at Napa Valley | AL IL MC | Napa | 240
Facility
240
CA AVG
103
Rank
#99 / 1,645 | No |
51
Facility
51
CA AVG
58
Rank
#1,323 / 2,057 | 9 | 2
Facility
2
CA AVG
13
Rank
#325 / 1,387 | 0
Facility
0
CA AVG
3
Rank
#1 / 1,433 | 28
Facility
28
CA AVG
13
Rank
#156 / 1,507 |
77.5%
Facility
77.5%
CA AVG
75.9%
Rank
#729 / 1,452 | A+ | 4055 Solano Ave Opco LLC And Atsc II LLC | Studio / 1 Bed / 2 Bed |
| Canterbury Woods | AL IL NH SNF | Pacific Grove | 190
Facility
190
CA AVG
103
Rank
#179 / 1,645 | Yes |
81
Facility
81
CA AVG
58
Rank
#383 / 2,057 | 13 | 2
Facility
2
CA AVG
13
Rank
#325 / 1,387 | 1
Facility
1
CA AVG
3
Rank
#478 / 1,433 | 42
Facility
42
CA AVG
13
Rank
#33 / 1,507 |
72.6%
Facility
72.6%
CA AVG
75.9%
Rank
#868 / 1,452 | A+ | Front Porch Communities And Services | 1 Bed / 2 Bed |
| La Vida Del Mar | AL IL MC | Solana Beach (Eden Gardens) | 130
Facility
130
CA AVG
103
Rank
#484 / 1,645 | Yes |
61
Facility
61
CA AVG
58
Rank
#1,011 / 2,057 | 13 | 4
Facility
4
CA AVG
13
Rank
#525 / 1,387 | 1
Facility
1
CA AVG
3
Rank
#478 / 1,433 | 39
Facility
39
CA AVG
13
Rank
#43 / 1,507 |
91.5%
Facility
91.5%
CA AVG
75.9%
Rank
#308 / 1,452 | A+ | La Vida Del Mar Associates And Srg Servco Management | 1 Bed / 2 Bed |
| Sunny Rose Glen | AL MC | Menifee (Sun City) | 116
Facility
116
CA AVG
103
Rank
#606 / 1,645 | Yes |
60
Facility
60
CA AVG
58
Rank
#1,048 / 2,057 | 4 | 1
Facility
1
CA AVG
13
Rank
#210 / 1,387 | 0
Facility
0
CA AVG
3
Rank
#1 / 1,433 | 14
Facility
14
CA AVG
13
Rank
#540 / 1,507 |
76.7%
Facility
76.7%
CA AVG
75.9%
Rank
#758 / 1,452 | A+ | Menifee Assisted Living LLC Dba Sunny Rose Sr. Lvng | Semi-Private Rooms |
| Silver Oaks | AL MC | Menlo Park | 43
Facility
43
CA AVG
103
Rank
#1,181 / 1,645 | No |
87
Facility
87
CA AVG
58
Rank
#249 / 2,057 | 39 | 24
Facility
24
CA AVG
13
Rank
#1,181 / 1,387 | 2
Facility
2
CA AVG
3
Rank
#724 / 1,433 | 7
Facility
7
CA AVG
13
Rank
#843 / 1,507 |
90.7%
Facility
90.7%
CA AVG
75.9%
Rank
#320 / 1,452 | - | - | - |
Frequently Asked Questions about Silver Oaks
Who is the owner of Silver Oaks?
Silver Oaks is legally operated by Fox Ops LLC and Calson Management LLC, and administered by Riley Tucker.
Is Silver Oaks in a walkable area?
Silver Oaks has a walk score of 87. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the occupancy rate at Silver Oaks?
Silver Oaks's occupancy is 91%.
How long has Silver Oaks been in business?
Silver Oaks has been operating for approximately 7 years, based on available licensing and registration records.
Are pets allowed at Silver Oaks?
No, Silver Oaks has a no-pet policy.
Who is the administrator of Silver Oaks?
Riley Tucker is the administrator of Silver Oaks.
How many beds does Silver Oaks have?
Silver Oaks has 43 beds.
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