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Located near Old Town Tustin, near the neighboring areas of Orange, Irvine, Anaheim, and Villa Park, Silverado Tustin Hacienda is a specialized memory care community with an unwavering commitment to enhancing the lives of senior individuals coping with memory impairment. With a legacy spanning over two decades, Silverado is the foremost authority in memory care, setting the industry standard for excellence. This community emphasizes the importance of promptly acting to avert potential crises for exhausted caregivers and their cherished family members. They also extend a warm welcome to pets, recognizing the vital companionship they offer.
Silverado Tustin Hacienda is renowned for its industry-leading clinical outcomes and has garnered international recognition for its pioneering brain health program. This unique establishment takes pride in its team of dedicated professionals, where 100% of associates hold dementia care certifications. This senior community goes above and beyond by offering a unique satisfaction pledge, setting it apart as a premier choice in memory care, where the well-being of residents takes precedence.
Higher than the California average: 72.8%Silverado Tustin Hacienda Memory Care Community is legally operated by Silverado Tustin, Llc;silverado Sr. Lvng. Mgmt Inc, and administrated by Benjamin Velasquez.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.
13 points above the California average for assisted living residences (81/100)
Rank #185 / 1401 in California Inspection Score — State benchmarked This home is ranked 185th out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Inspection score: 94 out of 100. Letter grade A. 13 points above the California average for assisted living residences (81/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 10 | This facility has 100% fewer total citations than a typical California assisted living residence (0 vs. CA avg 10).↓ 100% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 12 | 16 | This facility has 25% fewer total visits than a typical California assisted living residence (12 vs. CA avg 16).↓ 25% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 3 | 13 | This facility has 77% fewer complaint visits than a typical California assisted living residence (3 vs. CA avg 13).↓ 77% better Rank #441 / 1397 Complaint visits — State benchmarked This home is ranked 441st out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 5 | 7 | This facility has 29% fewer other visits than a typical California assisted living residence (5 vs. CA avg 7).↓ 29% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 3 | 10 | This facility has 70% fewer complaint investigations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Pets Allowed
Housing Options: Private Rooms
Building Type: Single-story
Fitness and Recreation
2.8 miles from city center
Estimated distance in miles from Tustin's city center to Silverado Tustin Hacienda Memory Care Community's address, calculated via Google Maps.
— 4.32 miles to nearest hospital (Orange County Heart Institute and Research Center)
Add your location
Silverado Tustin Hacienda Memory Care Community is located in Tustin, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Reata Glen |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Mission Viejo | 840
Facility
840
CA AVG
103
Rank
#2 / 1657 | No |
2
Facility
2
CA AVG
57
Rank
#2044 / 2092 | 96
Facility
96
CA AVG
81
Rank
#1 / 1401 | 4 | 0
Facility
0
CA AVG
13
Rank
#1 / 1397 | 0
Facility
0
CA AVG
3
Rank
#1 / 1164 | 12
Facility
12
CA AVG
13
Rank
#569 / 1487 |
80.6%
Facility
80.6%
CA AVG
74.8%
Rank
#584 / 1368 | B- | Reat Glen Orange County Ccrc | Private Rooms |
| GlenBrook Health Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Carlsbad | 95
Facility
95
CA AVG
103
Rank
#813 / 1657 | No |
57
Facility
57
CA AVG
57
Rank
#1157 / 2092 | 95
Facility
95
CA AVG
81
Rank
#108 / 1401 | 4 | 2
Facility
2
CA AVG
13
Rank
#324 / 1397 | 0
Facility
0
CA AVG
3
Rank
#1 / 1164 | 22
Facility
22
CA AVG
13
Rank
#313 / 1487 |
64.2%
Facility
64.2%
CA AVG
74.8%
Rank
#1020 / 1368 | - | Glenbrook Hc LLC/Life Services LLC | Private Rooms |
| Ivy Park at La Palma |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | La Palma | 80
Facility
80
CA AVG
103
Rank
#916 / 1657 | Yes |
61
Facility
61
CA AVG
57
Rank
#1013 / 2092 | 93
Facility
93
CA AVG
81
Rank
#242 / 1401 | 1 | 0
Facility
0
CA AVG
13
Rank
#1 / 1397 | 1
Facility
1
CA AVG
3
Rank
#413 / 1164 | 1
Facility
1
CA AVG
13
Rank
#1391 / 1487 |
87.5%
Facility
87.5%
CA AVG
74.8%
Rank
#331 / 1368 | - | Transformer Opco LLC;Oakmont Management Group LLC | Private Rooms |
| OakView Health Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Thousand Oaks (Mountclef Village) | 63
Facility
63
CA AVG
103
Rank
#1063 / 1657 | No |
20
Facility
20
CA AVG
57
Rank
#1846 / 2092 | 89
Facility
89
CA AVG
81
Rank
#461 / 1401 | 5 | 4
Facility
4
CA AVG
13
Rank
#529 / 1397 | 2
Facility
2
CA AVG
3
Rank
#600 / 1164 | 18
Facility
18
CA AVG
13
Rank
#428 / 1487 |
79.4%
Facility
79.4%
CA AVG
74.8%
Rank
#608 / 1368 | A+ | Oakview Hc LLC | Private / Semi-Private Rooms |
| Silverado Tustin Hacienda Memory Care Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Tustin (East 3Rd Street) | 42
Facility
42
CA AVG
103
Rank
#1196 / 1657 | Yes |
92
Facility
92
CA AVG
57
Rank
#137 / 2092 | 94
Facility
94
CA AVG
81
Rank
#185 / 1401 | 4 | 3
Facility
3
CA AVG
13
Rank
#441 / 1397 | 0
Facility
0
CA AVG
3
Rank
#1 / 1164 | 5
Facility
5
CA AVG
13
Rank
#988 / 1487 |
81.0%
Facility
81.0%
CA AVG
74.8%
Rank
#575 / 1368 | - | Silverado Tustin, LLC;Silverado Sr. Lvng. Mgmt Inc | Private Rooms |
Silverado Tustin Hacienda Memory Care Community is in the East 3rd Street neighborhood of Tustin.
The legal owner and operator of Silverado Tustin Hacienda Memory Care Community is Silverado Tustin, Llc;Silverado Sr. Lvng. Mgmt Inc.
Silverado Tustin Hacienda Memory Care Community has a walk score of 92. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Silverado Tustin Hacienda Memory Care Community's occupancy is 81%.
Benjamin Velasquez is the administrator of Silverado Tustin Hacienda Memory Care Community.
Silverado Tustin Hacienda Memory Care Community has 42 beds.
Silverado Tustin Hacienda Memory Care Community has had 1 recently reported deficiency.
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