Spring Hills Assisted Living Facility
Assisted Living, Adult Day Care, Memory Care & Respite Care · Vero Beach, FL
Spring Hills Assisted Living Facility
Assisted Living, Adult Day Care, Memory Care & Respite Care · Vero Beach, FL
Spring Hills Assisted Living Facility accepts Insurance and/or HMO, Medicaid, and Veteran Affairs Benefits.
Spring Hills Assisted Living Facility is a 32-bed, for-profit assisted living, memory care, and adult day care community operated by Florida Care Alf Of Vero Beach Inc and managed by administrator Collette Burgess. The property offers respite care, 24-hour emergency call systems, and assistance with daily activities. Serving residents who utilize Medicaid, VA benefits, and private insurance, the facility provides dual-language support from a trilingual staff speaking English, Spanish, and Creole. On-site services include three daily meals, weekly housekeeping, and scheduled medical transportation.
State oversight summaries spanning 12 years and 23 inspections show 41 total deficiencies, averaging about 6 infractions annually. This frequency tracks 30% higher than the Florida state average. Every inspection in the community’s history resulted in a violation, establishing a continuous zero citations-per-inspection rate for clean reviews.
From 2012 onward, the facility ran into repeated problems with staffing levels, staff training, food service standards, and emergency management planning. A November 2024 review cited four deficiencies, and while the provider has received zero fines, its operational license status currently shows as “In Review.”
Prospective residents should look closely at these long-term regulatory patterns when evaluating the community’s safety and care consistency. Because the state is currently reviewing the license and past inspections highlighted ongoing staffing and emergency planning gaps, it is critical to ask the management team for documentation on their latest corrective actions. Dropping by for an unannounced visit during daytime hours can also help you observe how well the current staff manages the building and handles daily resident care needs.
32-bed community Rank #841 / 1058Bed count — State benchmarkedThis home is ranked 841st out of 1,058 homes we track in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 72 / 100 Rank #186 / 1427Walk Score — State benchmarkedThis home is ranked 186th out of 1,427 homes we track in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeAssisted Living Facility
IssuanceApril 14, 2024
CountyIndian River
License Number9844
RCFE Number#9844
Spring Hills Assisted Living Facility is legally operated by Florida Care Alf Of Vero Beach Inc, and administered by Collette Burgess.
Owner NameFlorida Care Alf Of Vero Beach Inc
Profit StatusFor-profit
Private
32 units
Total beds
32 units
Emergency Systems24-Hour Emergency Nurse Call System
Safety FeaturesSecured building.
Staffing
Key information about the people who lead and staff this community.
Creole
English
Spanish
Respite Care
Licensed Nurses/CNAs
Day Care
Pets not allowed
Housekeeping
Laundry
Wellness Center
Activities
Special Diets And Daily Snacks
Touring HoursMonday to Sunday - 9am to 9pm
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
$0vs $11.6k↓ 100% lower than FL avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. FL average
3 Worse
Metrics worse than Florida average:
• Total citations (26% above)
• Citations per inspection (38% above)
• Inspection citation rate (8% above) 1 At Avg Metrics at Florida average:
• Inspections with citations (at FL avg) 0 Better No metrics in this bucket.
• Total citations (26% above)
• Citations per inspection (38% above)
• Inspection citation rate (8% above) 1 At Avg Metrics at Florida average:
• Inspections with citations (at FL avg) 0 Better No metrics in this bucket.
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 44 | 35 | This facility has 26% more total citations than a typical Florida assisted living residence (44 vs. FL avg 35).↑ 26% worse Rank #662 / 906 Total citations — State benchmarked This home is ranked 662nd out of 906 homes we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Citations per inspection
Average citations per inspection.
| 1.8 | 1.3 | This facility has 38% more citations per inspection than a typical Florida assisted living residence (1.8 vs. FL avg 1.3).↑ 38% worse Rank #794 / 906 Citations per inspection — State benchmarked This home is ranked 794th out of 906 homes we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 24 | 26 | This facility has had 8% fewer total inspections than the Florida average (24 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↓ 8% fewer |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 16 | 16 | This facility has inspections with citations in line with the Florida average (16 vs. FL avg 16).— At avg |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 67% | 62% | This facility has 5 percentage points higher inspection citation rate than a typical Florida assisted living residence (67% vs. FL avg 62%).↑ 5% worse Rank #603 / 906 Inspection citation rate — State benchmarked This home is ranked 603rd out of 906 homes we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
- Yoga
Places of interest near Spring Hills Assisted Living Facility
0.0 miles from city center
Estimated distance in miles from Vero Beach's city center to Spring Hills Assisted Living Facility's address, calculated via Google Maps.
Calculate Travel Distance to Spring Hills Assisted Living Facility
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Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
|
Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Brennity at Vero Beach | AL IL MC | Vero Beach | 113
Facility
113
FL AVG
88
Rank
#357 / 1,058 | No |
3
Facility
3
FL AVG
42
Rank
#1,383 / 1,427 | Welltower Tcg Ridea Tenant LLC | 35 | 66%
Facility
66%
FL AVG
61.5%
Rank
#595 / 906 | 53
Facility
53
FL AVG
33
Rank
#732 / 906 | 1.5
Facility
1.5
FL AVG
1.3
Rank
#678 / 906 | For-Profit | $2,500 | Diane D'elia-Loomis | Studio / 1 Bed / 2 Bed / 3 Bed | - |
| Rosewood Manor of Vero Beach, LLC | AL HOS MC RC | Vero Beach | 75
Facility
75
FL AVG
88
Rank
#602 / 1,058 | No |
72
Facility
72
FL AVG
42
Rank
#186 / 1,427 | Rosewood Manor Of Vero Beach, LLC | 27 | 74%
Facility
74%
FL AVG
61.5%
Rank
#733 / 906 | 24
Facility
24
FL AVG
33
Rank
#372 / 906 | 0.9
Facility
0.9
FL AVG
1.3
Rank
#49 / 906 | For-Profit | $1,250 | Zohiris Morejon | - | A+ |
| Brookdale Vero Beach South | AL MC | Vero Beach (Oakmont Park) | 50
Facility
50
FL AVG
88
Rank
#753 / 1,058 | Yes |
27
Facility
27
FL AVG
42
Rank
#954 / 1,427 | Brookdale Senior Living Communities, Inc | 35 | 69%
Facility
69%
FL AVG
61.5%
Rank
#661 / 906 | 40
Facility
40
FL AVG
33
Rank
#600 / 906 | 1.1
Facility
1.1
FL AVG
1.3
Rank
#315 / 906 | For-Profit | $3,875 | Georgia Dieusener | - | - |
| Somerset House at Oak Harbor | AL HC RC | Vero Beach | 35
Facility
35
FL AVG
88
Rank
#834 / 1,058 | Yes |
20
Facility
20
FL AVG
42
Rank
#1,085 / 1,427 | Oak Harbor Senior Living LLC | 31 | 68%
Facility
68%
FL AVG
61.5%
Rank
#645 / 906 | 45
Facility
45
FL AVG
33
Rank
#669 / 906 | 1.5
Facility
1.5
FL AVG
1.3
Rank
#678 / 906 | For-Profit | $5,500 | Gretchen Mary Ward | Suite | A+ |
| Spring Hills Assisted Living Facility | AL ADC MC RC | Vero Beach | 32
Facility
32
FL AVG
88
Rank
#841 / 1,058 | No |
72
Facility
72
FL AVG
42
Rank
#186 / 1,427 | Florida Care Alf Of Vero Beach Inc | 24 | 67%
Facility
67%
FL AVG
61.5%
Rank
#603 / 906 | 44
Facility
44
FL AVG
33
Rank
#662 / 906 | 1.8
Facility
1.8
FL AVG
1.3
Rank
#794 / 906 | For-Profit | - | Collette Burgess | - | - |
Financial Assistance for
Assisted Living in Florida
Spring Hills Assisted Living Facility is located in VERO BEACH, Florida.
Here are the financial assistance programs available to residents in Florida.
Frequently Asked Questions about Spring Hills Assisted Living Facility
What languages are spoken at Spring Hills Assisted Living Facility?
The team at Spring Hills Assisted Living Facility speaks Creole, English, and Spanish.
Who is the owner of Spring Hills Assisted Living Facility?
Spring Hills Assisted Living Facility is legally operated by Florida Care Alf Of Vero Beach Inc, and administered by Collette Burgess.
Is Spring Hills Assisted Living Facility in a walkable area?
Spring Hills Assisted Living Facility has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Spring Hills Assisted Living Facility?
According to FL state health department records, Spring Hills Assisted Living Facility's license number is 9844.
Are pets allowed at Spring Hills Assisted Living Facility?
No, Spring Hills Assisted Living Facility has a no-pet policy.
What payment types does Spring Hills Assisted Living Facility accept?
Spring Hills Assisted Living Facility accepts Insurance and/or HMO, Medicaid, Other, and VA.
Does Spring Hills Assisted Living Facility operate as a for-profit or non-profit?
Spring Hills Assisted Living Facility is registered as a for-profit in FL.
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