Spring Hills Assisted Living Facility

Assisted Living, Adult Day Care, Memory Care & Respite Care · Vero Beach, FL

1934 22Nd Avenue, Vero Beach, FL 32966 View map

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Spring Hills Assisted Living Facility accepts Insurance and/or HMO, Medicaid, and Veteran Affairs Benefits.

Calculator: See prices in your area

Spring Hills Assisted Living Facility accepts Insurance and/or HMO, Medicaid, and Veteran Affairs Benefits.

Overview of Spring Hills Assisted Living Facility

Spring Hills Assisted Living Facility is a 32-bed, for-profit assisted living, memory care, and adult day care community operated by Florida Care Alf Of Vero Beach Inc and managed by administrator Collette Burgess. The property offers respite care, 24-hour emergency call systems, and assistance with daily activities. Serving residents who utilize Medicaid, VA benefits, and private insurance, the facility provides dual-language support from a trilingual staff speaking English, Spanish, and Creole. On-site services include three daily meals, weekly housekeeping, and scheduled medical transportation.

State oversight summaries spanning 12 years and 23 inspections show 41 total deficiencies, averaging about 6 infractions annually. This frequency tracks 30% higher than the Florida state average. Every inspection in the community’s history resulted in a violation, establishing a continuous zero citations-per-inspection rate for clean reviews.

From 2012 onward, the facility ran into repeated problems with staffing levels, staff training, food service standards, and emergency management planning. A November 2024 review cited four deficiencies, and while the provider has received zero fines, its operational license status currently shows as “In Review.”

Prospective residents should look closely at these long-term regulatory patterns when evaluating the community’s safety and care consistency. Because the state is currently reviewing the license and past inspections highlighted ongoing staffing and emergency planning gaps, it is critical to ask the management team for documentation on their latest corrective actions. Dropping by for an unannounced visit during daytime hours can also help you observe how well the current staff manages the building and handles daily resident care needs.

Facility Direct Line (772) 794-1277 admin@springhillsalf.com

32-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 72 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Facility TypeAssisted Living Facility

StatusIn Review

IssuanceApril 14, 2024

ExpirationApril 13, 2026 Expired

CountyIndian River

License Number9844

RCFE Number#9844

Spring Hills Assisted Living Facility is legally operated by Florida Care Alf Of Vero Beach Inc, and administered by Collette Burgess.

Owner NameFlorida Care Alf Of Vero Beach Inc

Profit StatusFor-profit

Private

32 units

Total beds

32 units

Emergency Systems24-Hour Emergency Nurse Call System

Safety FeaturesSecured building.

Staffing

Key information about the people who lead and staff this community.

Creole English Spanish

Respite Care

Licensed Nurses/CNAs

Day Care

Three Nutritious Meals Daily

Special Diets And Daily Snacks

Assistance With Activities Of Daily Living

Weekly Housekeeping

Laundry And Linen Service

Supervision And/Or Assistance With Medications

Scheduled Transportation To Medical Appointments

Social

Recreational

And Educational Programs

Regular Health And Wellness Assessments

Trained Staff

Dementia Certified Team Members

Sunshine Activity Program

Secure Memory Unit

Touring HoursMonday to Sunday - 9am to 9pm

Since 2019 · 7 years of data 44 citations 24 inspections

Inspection Score

1 point above the Florida average for assisted living residences (83/100)

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Total amount fined Total dollar amount of fines issued.
$0
vs $11.6k
↓ 100% lower than FL avg

Data reflects the most recent 7 years (since 2019).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Florida state average

Overall vs. FL average

Latest Inspection November 12, 2024 Routine

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	44	33	This facility has 33% more total citations than a typical Florida assisted living residence (44 vs. FL avg 33).↑ 33% worse Rank #663 / 907 Total citations — State benchmarked This home is ranked 663rd out of 907 homes in Florida for Total citations. Shows this facility's total citations compared to the Florida average among 907 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Average citations per year since 2019.	6.3	4.7	This facility has 34% more citations per year than a typical Florida assisted living residence (6.3 vs. FL avg 4.7).↑ 34% worse
Citations per inspection Average citations per inspection.	1.8	1.3	This facility has 38% more citations per inspection than a typical Florida assisted living residence (1.8 vs. FL avg 1.3).↑ 38% worse Rank #799 / 907 Citations per inspection — State benchmarked This home is ranked 799th out of 907 homes in Florida for Citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 907 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	24	26	This facility has had 8% fewer total inspections than the Florida average (24 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↓ 8% fewer
Inspections with citations Inspections that resulted in at least one regulatory citation.	16	16	This facility has inspections with citations in line with the Florida average (16 vs. FL avg 16).— At avg
Inspection citation rate Percentage of inspections that resulted in at least one citation.	67%	62%	This facility has 5 percentage points higher inspection citation rate than a typical Florida assisted living residence (67% vs. FL avg 62%).↑ 5% worse Rank #609 / 907 Inspection citation rate — State benchmarked This home is ranked 609th out of 907 homes in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 907 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

November 12, 2024 inspection found 4 deficiencies with Class 3 and Class 4 severity in staffing standards, staff training, and emergency management planning.
July 12, 2022 inspection identified 10 Class 3 and Class 4 deficiencies covering staffing, training, dietary standards, visitation, background screening, and emergency management.
Deficiencies in staffing and training recurred across inspections from 2019 through 2024, showing a consistent pattern without complaint investigations.

Show Inspection Reports

Activities in this home

Arts and Crafts
Cooking Classes
Dancing
Exercise Classes
Games & Cards
Gardening
Music Programs
Shopping
Social Events & Outings
Theater & Movies
Yoga

0.0 miles from city center Estimated distance in miles from Vero Beach's city center to Spring Hills Assisted Living Facility's address, calculated via Google Maps.

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The information below is reported by the Florida Agency for Health Care Administration (AHCA).


Rosewood Manor of Vero Beach, LLC	AL HOS MC RC	Vero Beach	75	No	72	Rosewood Manor Of Vero Beach, LLC	89	27	74.1% Facility 74.1% FL AVG 61.5% Rank #744 / 907	24 Facility 24 FL AVG 33 Rank #374 / 907	0.9 Facility 0.9 FL AVG 1.3 Rank #55 / 907	For-Profit	$1,250	Zohiris Morejon	-	A+
Brookdale Vero Beach South	AL MC	Vero Beach (Oakmont Park)	50	No	27	Brookdale Senior Living Communities, Inc	80	35	68.6% Facility 68.6% FL AVG 61.5% Rank #667 / 907	40 Facility 40 FL AVG 33 Rank #601 / 907	1.1 Facility 1.1 FL AVG 1.3 Rank #320 / 907	For-Profit	$3,875	Georgia Dieusener	-	-
Brookdale Vero Beach South	AL MC	Vero Beach	40	No	11	Brookdale Senior Living Communities, Inc	91	26	69.2% Facility 69.2% FL AVG 61.5% Rank #674 / 907	29 Facility 29 FL AVG 33 Rank #453 / 907	1.1 Facility 1.1 FL AVG 1.3 Rank #320 / 907	For-Profit	-	Georgia Dieusener	-	-
Somerset House at Oak Harbor	AL HC RC	Vero Beach	35	Yes	20	Oak Harbor Senior Living LLC	78	31	67.7% Facility 67.7% FL AVG 61.5% Rank #655 / 907	45 Facility 45 FL AVG 33 Rank #670 / 907	1.5 Facility 1.5 FL AVG 1.3 Rank #683 / 907	For-Profit	$5,500	Gretchen Mary Ward	Suite	A+
Spring Hills Assisted Living Facility	AL ADC MC RC	Vero Beach	32	No	72	Florida Care Alf Of Vero Beach Inc	84	24	66.7% Facility 66.7% FL AVG 61.5% Rank #609 / 907	44 Facility 44 FL AVG 33 Rank #663 / 907	1.8 Facility 1.8 FL AVG 1.3 Rank #799 / 907	For-Profit	-	Collette Burgess	-	-

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled

General Florida resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Benefits

In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+

General Florida resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $5,000 individual

Limited funding; regional variation.

Benefits

Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+

General Florida resident, at risk of nursing home placement; caregiver must be approved.

Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds

Asset Limits ~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits

Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+

General Florida resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled

General Florida resident, living in approved facility, receiving SSI or low-income.

Income Limits (2025) ~$1,004/month individual, including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Benefits

Cash payment (~$78.40/month) for room/board or personal needs in facilities

What languages are spoken at Spring Hills Assisted Living Facility?

The team at Spring Hills Assisted Living Facility speaks Creole, English, and Spanish.

Who is the owner of Spring Hills Assisted Living Facility?

Spring Hills Assisted Living Facility is legally operated by Florida Care Alf Of Vero Beach Inc, and administered by Collette Burgess.

Is Spring Hills Assisted Living Facility in a walkable area?

Spring Hills Assisted Living Facility has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Spring Hills Assisted Living Facility?

According to FL state health department records, Spring Hills Assisted Living Facility's license number is 9844.

When does Spring Hills Assisted Living Facility's license expire?

According to FL state health department records, Spring Hills Assisted Living Facility's license expires on April 13, 2026.

What payment types does Spring Hills Assisted Living Facility accept?

Spring Hills Assisted Living Facility accepts Insurance and/or HMO, Medicaid, Other, and VA.

Does Spring Hills Assisted Living Facility operate as a for-profit or non-profit?

Spring Hills Assisted Living Facility is registered as a for-profit in FL.

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Spring Hills Assisted Living Facility