Spring Mill Senior Living
Spring Mill Senior Living, nestled in the inviting suburb of Phoenixville, Pennsylvania, welcomes seniors seeking a vibrant and fulfilling lifestyle. With Spring Mill’s unwavering support, residents find comfort in knowing they have a dedicated community behind them. Embracing six distinctive lifestyle programs, Spring Mill ensures stress-free, convenient, relaxing, and enjoyable days, enhancing the lives of seniors in their golden years. The attentive team at Spring Mill takes charge of transportation, maintenance, housekeeping, and concierge services, fostering a carefree environment where seniors’ needs are consistently met. Infused with compassion and commitment, Spring Mill continuously enriches residents’ lives, offering a superior lifestyle experience at the heart of Phoenixville.
Each day at Spring Mill provides a source of inspiration, accompanied by a range of amenities, activities, and personalized care services. The elegant Grande Lobby sets the stage, inviting exploration of diverse lifestyle programs tailored for residents. This community’s historic charm echoes the rich legacy of the Phoenix Iron Company, a significant steel manufacturer since 1849. Today, Phoenixville stands as a thriving hub of cultural diversity and modernity, attracting residents to the lively ambiance of Spring Mill.
About this community
Occupancy
Spring Mill Senior Living is legally operated by Kapg Phoenixville Senior Housing Opco LLC.
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
0vs 0.9 avg↓ 100% fewer than PA avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Pennsylvania state average• Total citations (476% above)
• Citations per inspection (204% above)
• Inspections with citations (113% above)
• Inspection citation rate (11% above)
• Total complaints (225% above)
• Complaints per year (225% above) 0 Better No metrics in this bucket.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
| 363 | 63 | This facility has 476% more total citations than a typical Pennsylvania assisted living residence (363 vs. PA avg 63).↑ 476% worse Rank #475 / 478 Total citations — State benchmarked This home is ranked 475th out of 478 homes in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per inspection
| 17.3 | 5.7 | This facility has 204% more citations per inspection than a typical Pennsylvania assisted living residence (17.3 vs. PA avg 5.7).↑ 204% worse Rank #470 / 478 Citations per inspection — State benchmarked This home is ranked 470th out of 478 homes in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
| 21 | 11 | This facility has had 91% more total inspections than the Pennsylvania average (21 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 91% more |
|
Inspections with citations
| 17 | 8 | This facility has 113% more inspections with citations than a typical Pennsylvania assisted living residence (17 vs. PA avg 8).↑ 113% worse |
|
Inspection citation rate
| 81% | 73% | This facility has 8 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (81% vs. PA avg 73%).↑ 8% worse Rank #384 / 478 Inspection citation rate — State benchmarked This home is ranked 384th out of 478 homes in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
| 13 | 4 | This facility has 225% more total complaints than a typical Pennsylvania assisted living residence (13 vs. PA avg 4).↑ 225% worse Rank #468 / 478 Total complaints — State benchmarked This home is ranked 468th out of 478 homes in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaints per year
| 2.6 | 0.8 | This facility has 225% more complaints per year than a typical Pennsylvania assisted living residence (2.6 vs. PA avg 0.8).↑ 225% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- March 17, 2025 renewal inspection found 52 deficiencies including resident abuse causing death, medication errors, confidentiality breaches, inadequate staff training, sanitation issues, and emergency procedure failures.
- Complaint investigations confirmed substantiated verbal and physical abuse by staff and residents, delayed incident reporting, and inadequate supervision leading to heat stroke and fatal injuries.
- Follow-up inspections from 2021 through mid-2024 showed multiple accepted plans of correction fully implemented, but serious deficiencies recurred by 2025 prompting provisional licensing and enforcement actions.
What does this home offer?
Pets Allowed
Places of interest near Spring Mill Senior Living
3.7 miles from city center
Estimated distance in miles from Phoenixville's city center to Spring Mill Senior Living's address, calculated via Google Maps.
— 3.05 miles to nearest hospital (Phoenixville Hospital)
Calculate Travel Distance to Spring Mill Senior Living
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Compare Assisted Living around Phoenixville
Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Woodbridge Place | AL MC RC | Phoenixville | 125
Facility
125
PA AVG
94
Rank
#102 / 553 | Yes |
36
Facility
36
PA AVG
46
Rank
#415 / 667 | Rapps Senior Care LLC | 68
Facility
68
PA AVG
83
Rank
#391 / 460 | 30 | 8
Facility
8
PA AVG
4
Rank
#426 / 478 | 83.3%
Facility
83.3%
PA AVG
72.7%
Rank
#392 / 478 | 192
Facility
192
PA AVG
63
Rank
#449 / 478 | 6.4
Facility
6.4
PA AVG
5.7
Rank
#377 / 478 | Profit | - | - | 65.6% | Studio / Suite / 1 Bed |
| Spring Mill Senior Living | AL MC RC | Phoenixville (East Pikeland Township) | 98
Facility
98
PA AVG
94
Rank
#230 / 553 | Yes |
25
Facility
25
PA AVG
46
Rank
#500 / 667 | Kapg Phoenixville Senior Housing Opco LLC | 67
Facility
67
PA AVG
83
Rank
#400 / 460 | 21 | 13
Facility
13
PA AVG
4
Rank
#468 / 478 | 81%
Facility
81%
PA AVG
72.7%
Rank
#384 / 478 | 363
Facility
363
PA AVG
63
Rank
#475 / 478 | 17.3
Facility
17.3
PA AVG
5.7
Rank
#470 / 478 | Profit | 101
Facility
101
PA AVG
76.9
Rank
#95 / 356 | 1.25 | 82.7% | - |
Financial Assistance for
Assisted Living in Pennsylvania
Spring Mill Senior Living is located in Phoenixville, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Frequently Asked Questions about Spring Mill Senior Living
What neighborhood is Spring Mill Senior Living in?
Spring Mill Senior Living is in the East Pikeland Township neighborhood of Phoenixville.
Who is the owner of Spring Mill Senior Living?
Spring Mill Senior Living is legally operated by Kapg Phoenixville Senior Housing Opco LLC.
Is Spring Mill Senior Living in a walkable area?
Spring Mill Senior Living has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Spring Mill Senior Living?
According to PA state health department records, Spring Mill Senior Living's license number is 146321.
What is the occupancy rate at Spring Mill Senior Living?
Spring Mill Senior Living's occupancy is 83%.
Are pets allowed at Spring Mill Senior Living?
Yes, Spring Mill Senior Living allows residents to bring their pets.
Does Spring Mill Senior Living operate as a for-profit or non-profit?
Spring Mill Senior Living is registered as a for-profit in PA.
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