StoryPoint Portage
Assisted Living, Independent Living & Memory Care · Portage, MI
StoryPoint Portage
Assisted Living, Independent Living & Memory Care · Portage, MI
Overview of StoryPoint Portage
Situated in the heart of Portage, Michigan, StoryPoint Portage is a vibrant senior living community providing a comprehensive range of services, including independent living, enhanced living, assisted living, and memory care. Designed to enhance the retirement experience, this community offers a wealth of opportunities for seniors to embrace an enriching lifestyle.
StoryPoint Portage ensures residents have easy access to an array of community amenities. Daily errands become effortless with grocery stores, banks, and pharmacies conveniently located nearby. For outings with loved ones, residents can explore local shopping centers, unwind in picturesque parks, or indulge in delectable dining experiences at the numerous restaurants in the area. With a host of options just moments away, every day holds the potential for new adventures and cherished moments.
40-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
39 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 9 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Facility TypeHomes For The Aged
StatusRegular
IssuanceAugust 1, 2026
ExpirationJuly 31, 2027
CountyKalamazoo
License NumberAH390377735
StoryPoint Portage is legally operated by Senior Living Portage, LLC.
Staffing
Key information about the people who lead and staff this community.
ContactMr. Jack Redmond, Marketing Coordinator (per BBB, record updated Jul 2026)
Inspection History
In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.
Since 2017 · 9 years of data
12 deficiencies
6 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2017 vs. Michigan state average
Overall vs. MI average
3 Worse
Metrics worse than Michigan average:
• Total deficiencies (50% above)
• Deficiencies per year (44% above)
• Deficiencies per inspection (25% above) 0 Better No metrics in this bucket.
• Total deficiencies (50% above)
• Deficiencies per year (44% above)
• Deficiencies per inspection (25% above) 0 Better No metrics in this bucket.
Latest Inspection
July 29, 2025
Complaint Investigation
Deficiencies
|
This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
|
12 | 8 | This facility has 50% more total deficiencies than a typical Michigan assisted living residence (12 vs. MI avg 8).↑ 50% worse |
|
Deficiencies per year
Average deficiencies per year since 2017.
|
1.3 | 0.9 | This facility has 44% more deficiencies per year than a typical Michigan assisted living residence (1.3 vs. MI avg 0.9).↑ 44% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
|
2 | 1.6 | This facility has 25% more deficiencies per inspection than a typical Michigan assisted living residence (2 vs. MI avg 1.6).↑ 25% worse |
Inspections
|
This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
|
6 | 5 | This facility has had 20% more total inspections than the Michigan average (6 vs. MI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 20% more |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on July 29, 2025, found no substantiated neglect but cited one violation for an outdated service plan not reflecting current care needs.
- The September 18, 2024 renewal inspection identified five deficiencies including unsafe chemical storage accessible to residents and multiple food safety violations.
- The facility showed recurring issues with incomplete dishwasher sanitization records and unlabeled food items in both 2022 and 2024 inspections, indicating ongoing food safety lapses.
What does this home offer?
Pets Allowed
Room Sizes: 685 / 724 / 935 / 1,015 / 1,270 / 1,275 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for StoryPoint Portage
1 Bedroom
2 bedroom
2 bedroom
1 Bedroom
2 bedroom
2 bedroom
Places of interest near StoryPoint Portage
3.0 miles from city center
Estimated distance in miles from Portage's city center to StoryPoint Portage's address, calculated via Google Maps.
Calculate Travel Distance to StoryPoint Portage
Add your location
Compare Assisted Living around Portage
The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Bickford of Portage |
AL
MC
|
Portage (West Portage) | 71 | Yes | 29 | Private Rooms | - | - | 11 |
16
Facility
16
MI AVG
8
Rank
#279 / 330
|
1.5
Facility
1.5
MI AVG
1.6
Rank
#185 / 330
| Portage Bickford Cottage LLC |
| StoryPoint Portage |
AL
IL
MC
|
Portage (West Portage) | 40 | Yes | 9 | Studio / 1 Bed / 2 Bed | 39 | A+ | 6 |
12
Facility
12
MI AVG
8
Rank
#245 / 330
|
2.0
Facility
2.0
MI AVG
1.6
Rank
#224 / 330
| Senior Living Portage, LLC |
| Brookdale Portage |
AL
|
Portage (Woodbridge Hills) | 38 | Yes | 33 | Studio | 28 | A+ | 3 | - | - | Brookdale Senior Living Communities, Inc |
Financial Assistance for
Assisted Living in Michigan
StoryPoint Portage is located in Portage, Michigan.
Here are the financial assistance programs available to residents in Michigan.
Frequently Asked Questions about StoryPoint Portage
What neighborhood is StoryPoint Portage in?
StoryPoint Portage is in the West Portage neighborhood of Portage.
Who is the owner of StoryPoint Portage?
StoryPoint Portage is legally operated by Senior Living Portage, LLC.
Is StoryPoint Portage in a walkable area?
StoryPoint Portage has a walk score of 9. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of StoryPoint Portage?
According to MI state health department records, StoryPoint Portage's license number is AH390377735.
When does StoryPoint Portage's license expire?
According to MI state health department records, StoryPoint Portage's license expires on July 31, 2027.
How many beds does StoryPoint Portage have?
StoryPoint Portage has 40 beds.
Are there photos of StoryPoint Portage?
Yes — there are 8 photos of StoryPoint Portage in the photo gallery on this page.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Assisted Living Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Updated on
